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Reviews about Esquiades.com

Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
And...
You'll find your review on our site as well as from fellow travellers!

These comments have been written in Engilsh.

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Always on the end of the phone, very helpful, Emma provided us with a great service and we had a wonderful holiday
The accommodation has been rated with a 7.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Fabulous company to deal with. Very helpful and always there for advise and enquiries. Would not hesitate in recommending them to anyone and will book with this company again.
The accommodation has been rated with a 2.7 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Excellent service! Value for money is unbeateble
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Great communication. Easy to book. Passes, equipment, lessons etc were exactly as they were described/promised. No hitches whatsoever.
The accommodation has been rated with a 7.7 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Good product
The accommodation has been rated with a 10 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Good prices
The accommodation has been rated with a 9 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Great service and efficient online support to queries and questions. Special thanks to Emma for all her fast responses.
The accommodation has been rated with a 9.7 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Very good deals and great service
The accommodation has been rated with a 10 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? No
Your / Esquiades all service was ok, but the apartment itself was very bad, except for its location
The accommodation has been rated with a 4 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Unfortunately I could not book online via esquiades a snowboard class for my 11-year-old boy. I had to book locally in the same school, finally my 11-year-old was is the same class like my +16-year old booked via esquiades, but more expensive. @esquiades: Why no snow-board class for <16-year olds? Also our preferred hotel is Ushuaia in Arinsal. This was not available on esquiades.

Esquiades.com

Hello Klaus, thank you for sending us your feedback. Regarding the private snowboard lesson, the ski resort's booking website did not have any availability which is why we could not pre-book this lesson for you. We are glad to hear you managed to book it locally as that means that they must have had a last-minute cancellation. As for the Hotel Ushuaia, we do work with them. In fact, it is a very popular hotel on our site which means that it musn't have been available when you went to book your ski holiday on our site. Join our mailing list and always be informed about our great ski offers! Regards, Esquiades.com
The accommodation has been rated with a 8 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
The skiing trip went to plan and we were very happy with it. My only suggestion is to make it clearer where to book the ski lessons as we did not know where to go on the monday morning.
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
I love this company
The accommodation has been rated with a 10 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Good service
The accommodation has been rated with a 7.2 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
That was may first time to book on Esquiades bad absolutely not last.
The accommodation has been rated with a 9.7 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Although we would consider booking again with you, you need to be more honest with room descriptions. It did spoil the holiday in a way.
The accommodation has been rated with a 7.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Very pleasant, courteous and professional to deal with. Emma so helpful and always replied very promptly. Very happy to recommend to friends and family and will use again. Good value also. Overall delighted to have booked our family holiday through Esquiades.
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Emma, excellent. Your prices are very good will be back
The accommodation has been rated with a 8.7 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Esquiades is an excellent organisation which has helped to give my family the greatest ski holiday we have ever had; i would un-reservedly recommend Esquiades to all my friends and family. A couple of suggestions: 1. Is there an option to insure ski passes? If so this was not clear/obvious; more emphasis should be made for this. My boy 'lost' his pass which cost a lot to replace. My own fault for lack of planning but would have helped to be reminded whilst booking. 2. More emphasis should be made to purchase lunch vouchers; the price for food on the hill is nothing short of extortionate. I totally understand that the logistics of supplying food up a mountain results in greater expense but paying £82 for 4 hot dogs, one chicken nugget, 2 chips and 4 cola's is outrageous.
The accommodation has been rated with a 9.7 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
We are delighted with the holidays that Emma arranged for us . It was followed by updating information and she sorted out every problem in the way at not extra cost. She deliverd everything that we initially arranged - including car rental changes that the company esquiades compensated from initial price arranged. We will use esquiades in the near future without a doubt as well as recommending friends to use this company. Thank you Emma, for your efficiencey and kindness !
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Good website , good prices and good selection ????????
The accommodation has been rated with a 10 (See hotel comments)

These comments have been written in other languages (Spanish, French...) and son have been translated with Google Translate.

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Very comfortable to manage it with Esquiades, it gives you security and tranquility. The 4 years that we have gone to Andorra we have done it with them and none have had problems.
The accommodation has been rated with a 8 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
They are great, we had a problem with a person who could not come for a family problem and at all times they helped us solve it. In addition the prices and services are very good, I always book with Esquiades.
The accommodation has been rated with a 9 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
I await an answer regarding the 70e cleaning

Esquiades.com

We are very sorry that the accommodation did not provide you with a satisfactory experience. For us it is very important to be able to achieve the satisfaction of our clients in all their experiences, and we feel that this time it has not been so. In response to your inquiry, the amount of € 70 is a fixed amount charged by the accommodation for final cleaning. They charge all customers and we inform you both before booking and on the confirmation voucher so you can have all the details. We have sent your comments to the corresponding department and will be taken into account internally, as well as by the accommodation, as we believe it is important that they know all the opinions of their guests and thus are encouraged to improve these aspects. We want to thank you for the time you have taken to inform us of this situation, and it is that for us it is very important to know all the details of our clients' experiences to continue improving. We remain at your disposal. Regards, The Esquiades.com team
The accommodation has been rated with a 3.8 (See hotel comments)


Travelled in February 2020 | Would you book with Esquiades.com again? Yes
I think the application and the service you give are perfect. Receiving the ski passes at the hotel and that everything always works as planned is your sign of identity and success. I love esquiades.com!
The accommodation has been rated with a 6 (See hotel comments)


Travelled in February 2020 | Would you book with Esquiades.com again? Yes
The boy had a fall on the track, the second day, and we could not ski the third day, this is covered by insurance, right ?.
The accommodation has been rated with a 2 (See hotel comments)


Travelled in February 2020 | Would you book with Esquiades.com again? No
Bad attention on the part of its staff.

Esquiades.com

Dear Ricard, We are very sorry if the attention of our staff was not expected and we appreciate your transferring your feelings, because knowing this information is important to us and helps us improve. As soon as you informed us that you did not find the envelope with the passes, we did our best to help you quickly, providing you with new lockers at the lockers to expedite the process. We feel the inconvenience caused. Thank you for moving your comments and helping us keep improving. Greetings, Esquiades.com
The accommodation has been rated with a 7.4 (See hotel comments)





Travelled in February 2020 | Would you book with Esquiades.com again? No
CALL THE CUSTOMER SERVICE TO GET THE SKIS LOW, AS THERE WAS A 3-HOUR TAIL AND THERE WAS NO KIND OF SOLUTION.

Esquiades.com

Diana, we feel what you tell us about the material. As soon as you contacted us, we talked to the station to see if it was possible to cancel the rent but they told us that once the trip started they don't give that option anymore. The change in the delivery of the rental that you comment is due to the fact that the station (and the rental) are managed by another entity and this new track management has decided, for the moment, not to offer this option. Thank you for transferring your comments, because knowing these nuances helps us to have a more global vision and guides us on improvements in which we can work so that your experiences are as comfortable as possible. We will also transfer this information to the station to take it into account and, together, continue to improve. Regards, The Esquiades.com team
The accommodation has been rated with a 7 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Very professional and attentive. I had my wife and daughter with a fever at the hotel without being able to use the forfets and they returned a refund.
The accommodation has been rated with a 7.7 (See hotel comments)



Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Very professional people, we made some changes to the reservation and everything was handled quickly and correctly
The accommodation has been rated with a 9 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
I've been taking all our ski trips with them for years and always everything perfect ... I will continue to trust them
The accommodation has been rated with a 6.8 (See hotel comments)


Comments will be published under the strict liability of customers. VIAJES PARA TI, SLU disclaims any responsibility for such content and this lies exclusively on the customer that has poured. VIAJES PARA TI, SLU reserves the right to omit the publication of comments when the content is considered inappropriate, offensive or rude.