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Esquiades.com Customer Reviews

Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
And...
You'll find your review on our site as well as from fellow travellers!

These comments have been written in Engilsh.

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Very efficient and professionally run company.
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Excellent and efficient. Would happily use Esquiades again and recommend it to friends.
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Why insurence company didn’t answer to me?

Esquiades.com

Hello, if you are experiencing any issues with the insurance company, please send us a message via "Manage My Booking" and inform our customer service of what you need so they can assist you. Regards.
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Thank you! For being so helpful and accommodating
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Nothing to complain about, always been good service.
The accommodation has been rated with a 7.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Everything went very well. Excellent price and easy to reserve. However, after grandvalira closed one day due to covid 19, I am still waiting esquiades reply in relation to forfait reimbursement. If I had bought directly with grandvalira they would have made it immediately.

Esquiades.com

Dear Joao, we are currently in contact with the ski resort to see how we can proceed due to this situation. We may take a couple of weeks to get back to you but do not worry, we are contacting each and every customer and making sure they all get a refund. We will keep you informed. Emma McDonnell
The accommodation has been rated with a 9.2 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Excellent service and awarenwss of metherological situations that cause road blocks. We were informed in advance making sure our sraying was as enjoyable as possible. Thank you for your active support and will use your services again.
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
I think if you get a cancellation insurance, you should get a bigger amount back if you cancel more than a week before

Esquiades.com

Edith, we take note of your comments so that we can take them into account and thus continue to improve in future seasons. Regards, Dani
The accommodation has been rated with a 8 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
It's my favorite site to book my ski holidays.
The accommodation has been rated with a 8 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Easy booking, good information
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Very good price
The accommodation has been rated with a 9 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
First time I used you And will be doing so again I’m sure Thanks
The accommodation has been rated with a 5.7 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Generally a good service and we were delighted with the value however some incorrect information meant that some plans were spoiled.

Esquiades.com

Nelly, we take note of your comments so that we can take them into account and thus continue to improve in future seasons. Regards, Dani
The accommodation has been rated with a 6.2 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? No
Your customer service was great but badly let down by the hotel and staff. The two male staff at the hotel were lovely and tried very hard but the rest of the staff were awful, in the front desk and hospitality teams

Esquiades.com

Dear Rachel, We are very sorry to hear that you are unhappy with your trip. It is very important for us to offer our customers great experiences, and we feel that in your case, we were unable to achieve it. We have taken your feedback into consideration and will make sure to send it on to the corresponding department as well as to the accommodation, as we believe it is important they know the opinions of guests and thus be encouraged to improve these aspects. We appreciate the time you have taken to inform us of this situation. It is very important for us to know all the details of the experiences of our customers to keep improving the quality of our services. We would really appreciate it if you would give us another chance and hope you have a nice experience with us in future trips. Thank you for your time, and above all, thank you for believing in us. Regards, Dani
The accommodation has been rated with a 4.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
In Baqueira, that would be good to have the forfait at the hotel like in other resorts
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Good service and accommodation. 10/10
The accommodation has been rated with a 9 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Good overall arrangements.
The accommodation has been rated with a 7.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Many thanks, we really enjoyed it!
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Super!
The accommodation has been rated with a 8.7 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Excellent all in one package service Would use again.
The accommodation has been rated with a 8 (See hotel comments)

These comments have been written in other languages (Spanish, French ...) and have been translated by Google Translate.

Travelled in September 2020 | Would you book with Esquiades.com again? No
Sad customer service
The accommodation has been rated with a 7 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
A discount is missing when you have several reservations made

Esquiades.com

We take note of your suggestion about discounts for the future, Daniel, thank you for helping us to continue improving :-) Thank you for taking your time and, above all, thank you for your trust. Best regards, The Esquiades.com team
The accommodation has been rated with a 8.7 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
Thank you for the recommendation and the treatment received when making the inquiries, they were concrete and quick to what I requested, thanks again for everything and until next time.
The accommodation has been rated with a 8.7 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
An amazing platform with offers that are not found anywhere else. Thank you so much for the great work you do.
The accommodation has been rated with a 9.7 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
More variants of Caldea, variety of restaurants with closed menus, bike park
The accommodation has been rated with a 7.6 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
Your management is great, thank you very much for everything
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
The accommodation has been rated with a 10 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
[Comment translated into Spanish]: Very professional, I recommend Esquiades [Original comment in French]: Très professionnel, je recommande vivement Esquiades
The accommodation has been rated with a 8 (See hotel comments)

Travelled in September 2020 | Would you book with Esquiades.com again? Yes
Very good service, fast, simple and effective.
The accommodation has been rated with a 7.7 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? No Reply
All good. Correct and without problems
The accommodation has been rated with a 7 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
That put the real comments of the users

Esquiades.com

We are very sorry that the accommodation has not provided you with a satisfactory experience. For us it is very important to be able to achieve the satisfaction of our clients in all their experiences, and we feel that this time it was not the case. Maria Estela, all the comments we publish on our portal are 100% real: they belong to clients like you who have booked, traveled and answered the satisfaction survey. We have sent your comments to the corresponding department and they will be taken into account internally, as well as by the accommodation, since we believe that it is important that they know all the opinions of their guests and in this way are encouraged to improve these aspects. We want to thank you for the time you have taken to inform us of this situation, and it is very important for us to know all the details of our clients' experiences in order to continue improving. We would very much like you to give us a new opportunity to offer you new experiences that are to your liking. Thank you for dedicating your time and, above all, thank you for your trust. Best regards, The Esquiades.com team
The accommodation has been rated with a 1.6 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
I was surprised that they will call me on the phone in case I need help. I was trying to book on the page and couldn't.
The accommodation has been rated with a 6.8 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
The attention of esquiades.com is perfect in every way, I only put a "but" when I book the entrance in Inúu and thermolúdic in the entrance also came the "origins" area of Caldea, and that we found out there in the same Chaldea, Luckily, when we entered and saw the brochure, they told us about it and we could enjoy everything that came to us with the Inúu entrance.
The accommodation has been rated with a 10 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? No Reply
About skiing in the questions I have had to ask has been all very correct
The accommodation has been rated with a 2.8 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
My husband has multiple chemical sensitivity to cleaning products and clothes, we sent it to you at the hotel as a suggestion so you should keep this in mind when cleaning the room, and on arrival the hotel did not know nothing.

Esquiades.com

Marta, we have reviewed your reservation and we confirm that, as we indicated to you, we sent your message to the hotel, to the same email address where you receive the reservations. We are very sorry that they did not take this into account as we understand that it is a very important aspect. We will send them your comments so that they keep this in mind and improve this aspect in future occasions. Thank you for your time and most of all, thank you for your trust. Sincerely, The Esquiades.com team
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
Make discounts to regular customers
The accommodation has been rated with a 7 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
Excellent treatment
The accommodation has been rated with a 7 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
It was the first time I had booked and really good. Happy
The accommodation has been rated with a 9.7 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
Top agency. Listening and fast
The accommodation has been rated with a 8.4 (See hotel comments)

Travelled in August 2020 | Would you book with Esquiades.com again? Yes
Your service has been good
The accommodation has been rated with a 6.4 (See hotel comments)

Comments will be published under the strict liability of customers. VIAJES PARA TI, SLU disclaims any responsibility for such content and this lies exclusively on the customer that has poured. VIAJES PARA TI, SLU reserves the right to omit the publication of comments when the content is considered inappropriate, offensive or rude.