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Esquiades.com Customer Reviews

Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
And...
You'll find your review on our site as well as from fellow travellers!

These comments have been written in Engilsh.

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Very efficient and professionally run company.
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Excellent and efficient. Would happily use Esquiades again and recommend it to friends.
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Why insurence company didn’t answer to me?

Esquiades.com

Hello, if you are experiencing any issues with the insurance company, please send us a message via "Manage My Booking" and inform our customer service of what you need so they can assist you. Regards.
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Thank you! For being so helpful and accommodating
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Nothing to complain about, always been good service.
The accommodation has been rated with a 7.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Everything went very well. Excellent price and easy to reserve. However, after grandvalira closed one day due to covid 19, I am still waiting esquiades reply in relation to forfait reimbursement. If I had bought directly with grandvalira they would have made it immediately.

Esquiades.com

Dear Joao, we are currently in contact with the ski resort to see how we can proceed due to this situation. We may take a couple of weeks to get back to you but do not worry, we are contacting each and every customer and making sure they all get a refund. We will keep you informed. Emma McDonnell
The accommodation has been rated with a 9.2 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Excellent service and awarenwss of metherological situations that cause road blocks. We were informed in advance making sure our sraying was as enjoyable as possible. Thank you for your active support and will use your services again.
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
I think if you get a cancellation insurance, you should get a bigger amount back if you cancel more than a week before

Esquiades.com

Edith, we take note of your comments so that we can take them into account and thus continue to improve in future seasons. Regards, Dani
The accommodation has been rated with a 8 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
It's my favorite site to book my ski holidays.
The accommodation has been rated with a 8 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Easy booking, good information
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Very good price
The accommodation has been rated with a 9 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
First time I used you And will be doing so again I’m sure Thanks
The accommodation has been rated with a 5.7 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Generally a good service and we were delighted with the value however some incorrect information meant that some plans were spoiled.

Esquiades.com

Nelly, we take note of your comments so that we can take them into account and thus continue to improve in future seasons. Regards, Dani
The accommodation has been rated with a 6.2 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? No
Your customer service was great but badly let down by the hotel and staff. The two male staff at the hotel were lovely and tried very hard but the rest of the staff were awful, in the front desk and hospitality teams

Esquiades.com

Dear Rachel, We are very sorry to hear that you are unhappy with your trip. It is very important for us to offer our customers great experiences, and we feel that in your case, we were unable to achieve it. We have taken your feedback into consideration and will make sure to send it on to the corresponding department as well as to the accommodation, as we believe it is important they know the opinions of guests and thus be encouraged to improve these aspects. We appreciate the time you have taken to inform us of this situation. It is very important for us to know all the details of the experiences of our customers to keep improving the quality of our services. We would really appreciate it if you would give us another chance and hope you have a nice experience with us in future trips. Thank you for your time, and above all, thank you for believing in us. Regards, Dani
The accommodation has been rated with a 4.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
In Baqueira, that would be good to have the forfait at the hotel like in other resorts
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Good service and accommodation. 10/10
The accommodation has been rated with a 9 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Good overall arrangements.
The accommodation has been rated with a 7.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Many thanks, we really enjoyed it!
The accommodation has been rated with a 8.3 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Super!
The accommodation has been rated with a 8.7 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Excellent all in one package service Would use again.
The accommodation has been rated with a 8 (See hotel comments)

These comments have been written in other languages (Spanish, French ...) and have been translated by Google Translate.


Travelled in January 2020 | Would you book with Esquiades.com again? Yes
A great service .... Whenever I have had any doubt or question, they have solved it for me effectively ... Greetings to all who are behind the phone
The accommodation has been rated with a 10 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Have more offers in the zone of formigal and Sierra Nevada

Esquiades.com

Miguel, we will continue working to accompany you to enjoy new experiences next season and we will do our best to continue expanding our portfolio of accommodation in the areas you ask us for ;-) Thank you for dedicating your time and, above all, thank you for your trust. Greetings, The Esquiades.com team
The accommodation has been rated with a 8 (See hotel comments)

Travelled in December 2019 | Would you book with Esquiades.com again? Yes
That you can compare a large number of hotels and the offer of the fortfai with the same that is better than taking it separately
The accommodation has been rated with a 9 (See hotel comments)

Travelled in January 2020 | Would you book with Esquiades.com again? Yes
Despite having had a problem making payment through Bizum, something not attributable to Esquiades.com, the service has been very good

Esquiades.com

Dear Juan Carlos, We are very sorry that you had an incidence with Bizum when making the payment. We are very happy that you positively value the help we provide. We will continue working day by day to be able to offer you new experiences to enjoy. Greetings, the Esquiades.com team
The accommodation has been rated with a 9.3 (See hotel comments)



Travelled in March 2020 | Would you book with Esquiades.com again? Yes
Great team of professionals. I had to go back a day earlier due to the COVID-19 crisis and they have managed everything wonderfully. It is something that is greatly appreciated and one of the reasons why I will continue traveling with you. Both pre-trip and post-trip communication make it very easy, either by mail or phone. Thanks to all this equipment !!!!
The accommodation has been rated with a 9.3 (See hotel comments)

Travelled in February 2020 | Would you book with Esquiades.com again? Yes
The management of accommodation and ski pass collection at the hotel is very comfortable. Great added value.
The accommodation has been rated with a 8.7 (See hotel comments)

Travelled in March 2020 | Would you book with Esquiades.com again? Yes
It was my first booking and I am very satisfied with your services. The offer, which was very clear and detailed, is in line with reality. The rate is very competitive. And your additional services, ski passes directly to the hotel and integrated ski rental, are very significant. Thank you !
The accommodation has been rated with a 9.7 (See hotel comments)


Travelled in January 2020 | Would you book with Esquiades.com again? Yes
Thanks for your service. We had a small accident and it was solved with the return of the services not enjoyed. Quick attention. We will return with them without a doubt.
The accommodation has been rated with a 7.2 (See hotel comments)



Travelled in February 2020 | Would you book with Esquiades.com again? Yes
Very happy with the service, I have always found an answer to my questions and proposals, perhaps just what I have commented on the material rental store. Quite a bit removed from the hotel with others closer to the lodging or the funicam. In all the ski service that surrounds the reserve and information about the trip, I am very happy to recommend you.
The accommodation has been rated with a 9.7 (See hotel comments)



Travelled in March 2020 | Would you book with Esquiades.com again? Yes
The customer service seemed great to me. When trying to pay with various errors, they contacted me immediately by phone. One of the travelers had an accident and we have been able to recover some of the lost amount. We will definitely use this website again next year!
The accommodation has been rated with a 6.4 (See hotel comments)


Travelled in March 2020 | Would you book with Esquiades.com again? Yes
I am still waiting for the money from the rental of the snowboard that I did not use and that they told me that they would return it. I haven't known anything for a week.

Esquiades.com

Dear Antonio, As we indicated, we correctly received the document that proves that you did not use the snowboard. We have already transferred this document to the supplier that manages the store and, as soon as we reply, we will contact you to inform you. Joan, keep in mind that during these moments, due to the situation we are experiencing, it may take longer than we would like to give us an answer. Thanks for your understanding. Regards, Esquiades.com Quality Department
The accommodation has been rated with a 6.8 (See hotel comments)

Comments will be published under the strict liability of customers. VIAJES PARA TI, SLU disclaims any responsibility for such content and this lies exclusively on the customer that has poured. VIAJES PARA TI, SLU reserves the right to omit the publication of comments when the content is considered inappropriate, offensive or rude.