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FAQs - Frequently Asked Questions

1. ABOUT ESQUIADES.CO.UK

Esquiades.co.uk is an Online Travel Agency specialised in mountain and ski resort deals. The head office is in Reus (Bellissens Avenue No. 42, Room 129, 43204 Reus, Tarragona). If you wish to contact us, you can through our contact form or call us at 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES), from Monday to Friday from 9.00 am to 9 pm.
Esquiades.co.uk is a Travel Agency run by Viajes Para Ti S.L.U., leader in online ski packages (hotel + ski pass) and adventure sports in Spain. Since 2012, we have broaden our market to both the UK and France.

Viajes Para Ti S.L.U. is an Online Travel Agency registered in Catalonia, which follows the law by the 'Generalitat de Catalunya'. The company is registered in the Catalonian Registry of Tourism with licence number GC 169 MD.Therefore, we offer a public liability guarantee to address any possible problem caused during the trips we offer.

If you wish to know more about this matter, do not hesitate to contact us or visit us in our office any time! We will be happy to assist you or help you book one of our ski packages ;-)

Our address is:

· Esquiades.co.uk - Viajes Para Ti S.L.U.
Bellissens Avenue, Rooms 127-129, 42 Office
43204 Reus, Tarragona
· CIF: B-55666952
· Title and Travel Agency License: GC-MD-169
· Phone: 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) - Opening hours from Monday to Friday from 9 am to 9 pm.
We are snow enthusiasts and so we have a speacialised team who can offer the best ski deals (which always include accommodation + ski pass) and other trips to the mountain. We are very proud to offer our specialists' assisstance as they will provide exactly what you are looking for.

That said, there is one thing in particular that we have very clear: we want YOU to be 100% satisfied when booking on our website. So, whenever you have any queries about your booking or during the booking process, call us or contact us through our contact form and our team will be at your disposal. Our phone number is 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) (from Monday to Friday from 9.00 am to 9 pm).

Here is the direct link to contact on our website.
Esquiades.co.uk believes that as a customer, whatever the budget, you deserve to enjoy a getaway with your family or friends,by taking relaxing swim in Caldea, or simply having a romantic break with your partner, taking part in different activities such as adventure sports, skiing, snowboarding or even an afternoon of shopping! Therefore, we can offer ski deals and other types of mountain getaways to suit all budgets.

You can see it for yourself on our website or you can also subscribe to our newsletter and always be up to date with our latest deals in the snow. We will only send you the best ski and mountain deals available! ;-)
On Esquiades.co.uk our speciality are mountain and ski resort destinations in Spain, Andorra and France.

Most of our packages include the ski pass which allows us to offer you a trip at a much cheaper rate. If you're not a skier or don't feel like skiing, during the booking process you will find an option to remove the ski pass from your package and simply add other extras of your choice.

Besides accommodation, we offer different activities in accordance with the destination you choose.

So, you have a wide range of ski deals at the best price available. We can offer you fantastic ski and mountain packages at an unbeatable price.
Our Esquiades.co.uk team is very passionate about travelling and tourism and has over 17 years of experience in the ski industry. Therefore, we do our very best to negotiate deals and post different destinations at an unbeatable price. We focus all of our attention in mountain and ski package deals. If we offered other products we wouldn't be able to offer what we do at such a low rate.

Esquiades.co.uk is 100% determined to offer the top ski trips so we can offer our customers the ideal package deal. Check them out and see our one and only ski deals for yourself.
How we manage to offer such low prices is no secret! On Esquiades.co.uk we focus our attention on the top tourist products and destinations and our extensive experience in the field allows us to offer the best online prices for all ski packages.

In addition, we have special agreements with our suppliers (ski resorts, hotels, tour operators, ski companies and adventure activities, etc.) so that our customer can enjoy ski deals and mountain getaways at unbelievable prices ;-)
What we aim for on our Esquiades.co.uk travel website is for you to browse through our offers in an easy and comfortable way. Other website designs are more complex and therefore confusing because they post too much advertising. Esquiades.co.uk is easy to use and it will help you find the best ski deals for the nights and destination of your choice. If you want to find ski packages at a very good price, on Esquiades.co.uk we make it easy for you.

If you have any queries during the booking process please click here.
If you have any queries before or during the process of booking your ski deal, do not hesitate to contact us via our contact form or call us at 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES), from 9 am to 9:30 pm. Esquiades.co.uk is at your service to help you with anything you need on your trip, because as we have mentioned before, we do our best to make sure you are 100% satisfied with your booking through our website.

Also don't forget that we have our Official Social Media profiles and our Blog.


Esquiades.com is a website that consists of several sections and different areas. We explain them starting from the top of the webpage to the bottom:

· Top menu of the web: In this menu you will find different ski, mountain and Caldea packages we offer on our website. Furthermore, in the section 'Useful information' you can see all the necessary information for your trip to the snow and in the 'Blog' section you can find the blog Esquiades.com.

· Search home page: on our page you can find all deals for ski and mountain breaks available depending on the dates you prefer. Choose the arrival date and the return date, the number of adults and children and the date of your interest. Then press 'Search Offers' and all available accommodation will appear.

· Images of slider: on the right-hand side of our website you can find pictures of offers and the most important news. If you are interested in one, you can click on it and further information, or to book directly supply shown in the image.

· Great offers: just below the Searcher for offers you'll find outstanding package deals: skiing, Caldea, adventure sports, etc.

· Where ? Today's snow during the winter ski season and summer, this section you can see in which ski resorts it has snowed during the day. This will help you to plan your trip to the snow.

· State of the tracks and webcams: in this part of our website you will find all the information regarding the state of the ski resorts: You can read about whether they are open or closed, you will see the livecams, the number of tracks per level and also the total of open slopes. This is very useful when choosing which resort to go skiing!

· Section of opinions: right after the information concerning the status of the tracks and webcams you will find three different panels with the opinions of our users about hotels in some of the ski resorts or the Caldea thermal centre. Then you can check the latest about the ski resorts and finally opinions, we offer you a section where our customers opinions about Esquiades.com. By knowing the experiences of other users, it helps to organize your trip to the snow!

· News: in this part of the website you will find the freshest news of the ski resorts, the new features incorporated into our web and many other curiosities · Lower menu: Finally, and not least important, at the end of the main Esquiades.com find a small descriptive text about what we do, our social networks, a section where you can register to receive the Esquiades.com newsletter and links to relevant information and our most outstanding deals.
Our offers on Esquiades.co.uk are sorted by destination and time of the year. We always post our latest deals at the top of our list to make it easier for you.

Nevertheless, if you wish to have a tailor-made trip, you can select your booking dates on the 'Find Our Deals' panel and check the hotel offers inlcuding ski pass.
It is very easy to sign on to Esquiades.co.uk. Go to our homepage here and at the bottom of the page you will be able to enter your e-mail address to subscribe. Thank you! :-D

We only send our top deals as we know what it's like to receive junk mail ;-).
We are aware of the importance of a trip away and so, in this section we want to offer you useful information to plan your holiday. You can check the status of the ski resorts to decide what time of the season you could make the most of your visit, you'll find the maps of all resorts on our website or tips for skiing and making the most of the mountain, and so much more.

So, here you'll have absolutely everything you need to plan your mountain getaway. We'll keep adding more info as time goes by. We hope you like it :-).
On the Esquiades.com blog you´ll find useful information, interesting facts, tips about skiing, snowboarding and other adventure sports, the winners of the competitions we organize, and much more.

And guess what? The Esquiades.com Blog is the place to give us your opinion. You will see that at the end of each post there's the option to post your opinion. You'll see that all the information provided has been previously researched and we'd love to read your comments. Want to contribute? Go to our blog and discover the mountain with us :-D.

It's thanks to you, our customers! Each time you make a trip with us, you will finalize a satisfaction survey that you can fill explaining how your experience has been. Here we take your opinion very seriously , and review all the surveys one by one.

Of course, answering the satisfaction survey is completely optional, so we thank you very much if you dedicate this short time, which will surely be very useful for you and others like you.
Find out the destinations we offer on the panel on the top. If you click on 'Ski Destinations' located on the 'Ski' panel, you'll find all the resorts we have to offer on Esquiades.co.uk

Also, if you click on each destination, you'll find useful information as well as customers' reviews, weather forecast, webcams and more. We have all you need to know to help you book your trip to the snow.

2. BEFORE BOOKING ON ESQUIADES.CO.UK

The prices on our website are always per person and include the Ski Pass, except for package deals which include Caldea or Adeventure Sports which we offer during the Summer.
If you wish to know the price without the Ski Pass, you can select our 'discount for not skiing' which appears during the booking process.

At the end of the process you will see the final price.
Yes of course! Once you have chosen the hotel, the next step is to add extras to your booking such as insurance, equipment rental, meals in the resort, etc. Also, if your accommodation is near the city centre, we can also offer you a ticket to Caldea. Don't forget that when you select the hotel, you will be able to choose the board basis (Accommodation Only, Bed and Breakfast, Half Board or Full Board)

Once the reservation is finalised, we will send you your confirmation voucher via e-mail. On this confirmation voucher you will find the accommodation contact details.
Children: in case you are travelling with children it is important to include them in your booking so we can offer you a room distribution to suit your needs. Therefore, depending on availability, you will be able to book a triple or quadruple room.

Babies: if you need a cot, all you have to do is send us the request. You can do this by filling in the contact form and we will inform your accommodation.
The room layout depends on the accommodation and it's availability. Our ski deals offer accommodation with triple and/or quadruple rooms and others that only offer double/twin rooms.

If the room layout does not suit your needs, contact us using our contact form and we will try to find the best solution for you. In this case, we recommend NOT to call us because we can't give you an immediate response as we have to check with our supplier.
Sounds great!:-) This is possible under request and it depends on the availability and the layout of the accommodation. Not all hotels have the same capacity or have the availability during your stay, so what we recommend you to do is to call us at 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) from Monday to Friday from 9.00 am to 9 pm or send us the quotation request via our contact form. This kind of request can't be guaranteed, therefore, you will be informed upon arrival at reception.
Esquiades.co.uk is an online travel agency which shows prices per person. Our trips are usually designed for couples or families, but if you are a group of more than 20 people and are interested in any of our ski deals, you can contact us through our contact form or by phone at 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) Monday to Friday from 9:00 h to 21:00 h and will try to offer a proposal that suits your needs.
The accommodations that allow animals have a symbol of a paw print which you'll find during the process of reserving your accommodation. Therefore, we recommend you consult the information of the hotel by clicking on the name. By doing this, you'll find more detailed information about maximum weight allowed and the supplement you'll have to pay at the hotel.

There's a way you can filter the hotels which allows pets via the filter option down the left-hand side.

If you'd like to include your furry friend in the reservation, we recommend you write to us via contact section.
To see which hotels are available for the dates that interest you can use our 'offer searcher'. You'll find it on the main page. Esquiades.co.uk by clicking here . The availability you see on the page is Esquiades.co.uk real time: if you see that the hotel you want to book appears, it means that there are places available! :-D

It is important to know that if the hotel or dates you wish to go don't appear is because they are fully booked or because initially these dates were not available for that particular ski pack.
·Ski in the summer On our web page you can reserve summer ski packages in the French Alps .Normally, these packages don't include the transport but do include the accommodation and Skipass for the the ski resorts. In other cases there are activities included, such as volleyball, crazy bag, tennis, padel, squash, mini-golf and many others.

·Only accommodation: in the summer you can also reserve offers for accommodation. Therefore, if you fancy a calm break in the mountains, then you can :-).

If you have questions, contact us through our contact form or phone 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) from Monday to Friday from 09.00h to 21:00h.
If you want to book your hotel without Ski Pass, you can. Here's how:

When choosing the hotel, when you come to adding any 'extras' to your complement, there is a section called 'Discounts' this is where you can select how many people is not skiing. Note that if you choose any other supplement, this will also be included in the price.

During the summer, we also sell a large amount of offers on hotels in Andorra that do not include ski pass, as the slopes are closed during this period.
Esquiades.co.uk prices are always shown per person per stay (ie for total nights described in the offer or the total number of nights you have chosen in the searcer) for all our ski deals without exception :-)
Also remember that the prices shown are based on the accommodation availability, which normally is 'double' occupancy.
For example, if you selected a period of 3 nights, the price you see is for one person, for the whole stay (3 nights) and the diet or extras that you choose.
The Ski deals we have on the web are the only ones we have available for that moment you visit Esquiades.co.uk. Remember to use our searcher to see which offers are available for the dates you wish to book your trip.

In addition, we recommend that you subscribe to our newsletter to receive ski offers, rentals and getaways before anyone else!
Of course! All the information about the slopes and webcams is updated daily, several times throughout the day. So, you can easily find out about the tracks open in the different ski resorts.
In some of the ski resorts, such as Grandvalira and Vallnord (Pal Arinsal and Ordino Arcalis) you'll have your ski pass at the accommodation reception. Most of our customers choose Andorra as their ski destination and as we want to make things easier for you, we have a rep that delivers the ski passes daily at the different reception desks.

In the case of other resorts such as Formigal, Panticosa and Cerler, you may find your ski pass at the hotel. However, we can't guarantee this as the resort's rep delivers the ski passes of all 3 resorts and therefore, they may not be able to do so in time. If the ski pass isn't at reception, don't worry, you can collect it at the Ticket Office by handing in a copy of your confirmation voucher.

The rest of ski resorts we offer, don't include this service and so, you must collect your ski pass at the Ticket Office. We are always working hard to improve our customer service to make everything easy for you :-).
It's easy and simple to change the ski pass dates during the booking process. On the orange panelyou'll find the details of your booking where there's'ski pass days' and 'ski pass dates'. Here is where you can proceed to select the days you wish to ski. Please bare in mind that the minimum is of 2 consecutive days.

Also, during the process of selecting the accommodation, there's an option under each package deal called 'Change ski pass dates'.

If you have any further queries, please contact us via the contact form or by calling  0044 (0) 2 036 959 406. We will be more than happy to help you!

3. HOW TO BOOK YOUR TRIP ON ESQUIADES.CO.UK

First of all: Decide when and where you want to go.

On our homepage you have a calendar for you to select the dates you wish to travel and you can also select one of the offers available.

Then click on the 'Search Offers' button.


Step 1: On the 'My search' panel you can select the number of people (adults and children)

On the right, you will find all the ski resorts available.

Step 2: Choose the hotel

Here you will see a list of hotels to choose from. By clicking on the hotel picture you will be able see an overview of the accommodation and our customer's reviews.

Once you have chosen a hotel package deal you will be redirected to our panel of 'Extras' (equipment rental, insurance and discounts for not skiing, other activities, etc..) In some deals we also offer a transfer service which you can also add to your booking. Then, 'Continue'

Step 3: Choose the payment method

Here you will have to enter your details. You will also be able to check all the booking details. At the bottom of the page, you can select the payment method.

You can pay by card over the Internet, more info at HERE .
If you prefer, you can also make a bank deposit and do so by bank transfer, more info at HERE .

Another option would be to give us a call 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES).
and our Booking Department will assisst you.
No! Esquiades.co.uk is a website that allows you to make reservations without being registered to our website. However, the team of Esquiades.co.uk recommends you sign up to our offers newsletter to keep you informed. We won't bother you with thousands of e-mails. We will occasionally send you an update with our latest offers!
Yes, it is absolutely essential to have an e-mail address to be able to to book your trip on Esquiades.co.uk Why? Very easy! We send all the documentation required for your trip via e-mail and that's why you need to have an email address. If you don't have one, you can ask for help from a friend or relative and be able to use theirs to finalise the process. Therefore, it is important to have an e-mail address available to send you your booking confirmation and the corresponding voucher by Esquiades.co.uk.
Once you have chosen the accommodation and the extras you want, in step 3 of the booking process we will show you the total price of your booking (accommodation + ski pass and other extras such as ski rental, insurance, discount for not skiing, etc...). On the final section, before proceeding to the payment of the booking, we will show you the final price.
NEVER! In some of our ski deals we will offer the option of adding extras like half board or travel insurance, but we never charge any extra fee or booking fee for finalising a booking. The prices of the package deals shown on Esquiades.co.uk are per person per stay.
1st PAYMENT OPTION: By bank transfer once you have made a pre-booking online on Esquiades.co.uk.

To make the transfer correctly, we need the following information on the 'Payment Description':

1) Name and surname of the Booking Holder. 2) Booking ID. If you need more detailed information about this process please click @@link@@.

Our account number is: BANCO SANTANDER:ES73 0049 4461 0823 1000 4543.

2nd PAYMENT OPTION: By credit/debit card online

If you need more detailed information about this process please click HERE .

3rd PAYMENT OPTION: On the phone with your credit/debit card after finalising the pre-booking online. You can call us from Monday to Friday from 9 am to 9 pm at 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES). Don't forget to have your card ready!
When finalising the booking you can choose one of the different payment methods. If you decide to pay by card, you will be able to do it with our 'TPV BANC SABADELL' (online POS). It is completely confidential and safe.

After the payment, we will send you a confirmation e-mail. Then, all you have to do is print it off before your ski trip ;-)

Once you have selected to pay via transfer, you will receive an e-mail with all your booking details as well as Esquiades.co.uk Bank Details from 'Banco Santander'.

You must put your Booking ID and Booking Holder's Name and Surname as 'Payment Description'.

As transfers can take between 24 to 48 working hours, we also need for you to send us the payment receipt via e-mail. (Bare in mind that you have 24 hours to make the payment before your booking expires).

After that, we will send you the confirmation voucher. All you have to do next is print off your voucher!
Of course. If you make a Bank Transfer, please remember to send us the payment receipt by fax to 0034 977 270 159 or by email (Don't forget that you have 24-working hours to proceed to your downpayment , or your deadline will expire)

/> Once you have finalised the payment process we will send you your booking confirmation voucher. All you will have to do is print your voucher and hand it in at reception upon arrival.
The ID Number is used to identify your booking confirmation. Where do you find it? Very simple: It will appear on your voucher.
Of course you can! If you don't have a card, what you can do is make a bank transfer. Once you have made a pre-booking, you have 24 hours to proceed to the payment so that we can guarantee availability. This is very important as we offer ski deals on Esquiades.co.uk that may be available during a certain period of time.
OF COURSE. The Esquiades.co.uk website has all the security features required of an online travel agency to guarantee that your data is fully protected and your booking is made ​​with maximum safety and reliability. We use a secure payment platform by Banco Sabadell and accept all credit cards except American Express.
All reservations made by credit card will be paid at the time and a confirmation email will be sent to the email address you have provided. At that time, your reservation will be recorded as paid.

In the case of using the partial payment method of the reservation , the amount shown on the screen will be paid and the rest of the amount must be paid on the date that we are indicating during the payment process, since it may vary according to the conditions of each accommodation. In case the total of the reservation has not been paid within this period, it is possible that the reservation is canceled.

In some cases, when you make reservations well in advance and a considerable amount, you will see the possibility of making payment in installments. In this way you can save your seats paying only 20% of the total amount at the time of booking. The remaining amount can be paid comfortably until a few days before the trip (we will indicate the exact date during the purchase process, as it may vary depending on the conditions of each accommodation).

It is essential that the remaining 80% be paid before the deadline , since otherwise your reservation will be canceled.

The best thing to do if your credit card payment has been rejected is contact us by calling 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) from Monday to Friday from 9.00 am to 9 pm and we will assist you in anything you need.

Also, bare in mind that if your card has been rejected, it may also be due to a problem caused by the settings of your credit card. In that case we can't help you and you should contact your bank to solve the problem.
Yes, you can :-)! We know that many of our customers are interested in paying the reservation by PayPal as it may be more convenient and it's a popular payment method. So on Esquiades.co.uk you can also select to pay by PayPal during the booking process. Please bare in mind that this payment method may have extra fees.
If you pay by PayPal, you should select this option as payment method.

If you choose this method, you will be redirected to a secure payment platform and following the terms and conditions that PayPal offers.
Of course! As the payment will be made through the secure payment platform of PayPal, we can't view or save your data from your PayPal account. Therefore, all information you enter will be in the safest way possible.
PayPal applies a payment commission to Esquiades.co.uk which is why there are extra fees to be paid during the payment process. Bare in mind that the fee depends on the final booking price.

4. AFTER BOOKING ON ESQUIADES.CO.UK

Once your entire reservation is paid, we will send you your confirmation voucher , which you must present at destination to make use of the services contracted with Esquiades.co.uk.

The confirmation voucher will arrive in an e-mail with the subject Confirmation of your reservation in Esquiades.co.uk . Inside this email we will indicate if you need to print it or not and, if so, how many copies you will need. Although from Esquiades.co.uk we transfer all the information of each reservation, there are companies (hotels, rental shops ...) that still ask for the printed document. We will continue working and insisting that no one asks you for the printed confirmation voucher :-)

It is very important that you do not get confused when printing it, since this is the only mail that confirms what services you have contracted with Esquiades.co.uk and gives you the right to use them.

If you have any questions, you can contact us through our contact section or, if your reservation is for immediate dates, through our customer service 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) , from Monday to Sunday of 09 : 00h to 21: 30h.
Very easy! Esquiades.co.uk will send you an e-mail with the subject 'Reservation Confirmation'. If your trip includes transfers you will receive an e-mail with all the documentation for this trip. This e-mail will be your confirmation.
You will receive your voucher 24h after making a bank transfer. If you pay by card, you will receive the voucher within minutes, unless you have also booked for an activity and we are waiting for the date and time to be confirmed by the supplier.
You can proceed to any kind of amendment by first making a request through our contact form. We can't make any amendment on the phone as it is essential to send you the Terms and Conditions of your booking in writing.
If you haven't paid your booking, the amendment is free of charge. However, if you've paid your reservation, there is a minimum charge of 10€ which may vary depending on when the request was made. This rate change doesn't depend on Esquiades.co.uk, but on the Tour Operator.
To cancel your booking, you need to send us a request through our contact form. We cannot give you an answer to this request on the phone, as we must send you all the terms and conditions in writing.
If you haven't paid your booking, then you can cancel it free of charge. On the other hand, if you've already paid your booking, the cancellation has a minimum cost of 30€ which may vary depending on when you make the request. The fee change doesn't depend on Esquiades.co.uk, but on the Tour Operator.

If you need more information about this, please check our Terms and Conditions:

'In accordance with Law 168/1994, of 30 May, of regulation of travel agents, at all times the consumer and user may cancel the requested services, to be entitled to a refund of the amounts they had paid but must compensate Esquiades.co.uk in the amounts indicated below:

a) shall be paid management fees, the cancellation, if any, and a penalty consisting of 5 percent of the total amount of travel, if the cancellation occurs more than ten and less than fifteen days before the date to arrival, 15 percent between three and ten days, and 25 percent within the pre-departure forty-eight hours. Not to stand out, consumer and user is required to pay the full amount of the trip, paying, if any, of the amounts outstanding between the parties unless agreed otherwise.

b) In the event that the package would be subject to special economic conditions of contract, such as freight aircraft, ships or special fees, the expenses of special cancellation will be determined in accordance with the terms agreed between the parties, Cancellation must be made by email from the email that stated at the time of booking. To expedite the process, it is recommended to call to 442 036 959 406(UK) / 05 82 88 21 31(FR) / 902 09 16 09(ES) to communicate. Management fees of any booking Esquiades.co.uk are 30 euros, this includes all administrative, personnel, etc. efforts., Necessary for processing reservations. Esquiades.co.uk decides not to charge these expenses normally and management charged only if the user canceled. '

Important! Remember to bring your confirmation voucher (2nd e-mail) and your Passport so you can identify yourself when you check in. Oh, and don't forget your bathing suit if there is a Spa at the accommodation and remember to bring a warm coat if you are planning to spend your days out and about!
Very easy! You will find all the contact details on your confirmation voucher (2nd e-mail you receive from Esquiades.co.uk)
Yes, you can do it at the accommodation. You will be able to ask for the different rates once there.
Yes, however you can only add them at the accommodation booked. For example, there you can pay for extra services that are not included in any of our ski deals such as spa treatments, other board basis, tours, excursions... It all depends on what is available near or around each destination. With our ski deals we can also offer you Ski Insurance and a Cancellation Agreement.
You will find all the contact details on your confirmation voucher (2nd e-mail you receive from Esquiades.co.uk).
Yes you can! All you need to do is send us a request after your journey via the contact form. You will have to provide your booking details. Once we receive your request, we will send you an invoice that you can then modify with your own details.
Don't forget it is essential for you to make the request after your trip as it isn't possible for us to send you the invoice before then.

5. WHAT HAPPENS AFTER MY TRIP?

Very easy! If you still haven't subscribed to our newsletter, you can do it from our homepage. We also recommend you to download the Esquiades.co.uk app for iPhone and Android to keep you informed of our ski deals at any time and any place. This is the number 1 Ski App in Spain. You will be able to check our ski deals available and book wherever you are!
Thank you for believing in us! Our Esquiades.co.uk Team are working to reward our loyal customers, who are already so many! However, we won't be able to offer you a cheaper deal as our offers are already the lowest in the market. What we will be able to do is offer you better conditions in your new bookings (lower amendment fee, more flexibility at cancelling and more).
There are many ways! You can write to us through our contact form and send us your comments and we will get back to you as soon as possible. You can also write on our social networks Facebook, Twitter and on our Blog. We believe your opinion is very important as it always helps us improve. So, feel free to send us your comments! :-)
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