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Hotel Abba Xalet Suites
Terra Major De Sispony S/n, Ad400, Sispony
4* Superior Abba Xalet Suites Hotel - Superior 4* Accommodation
The 4* Abba Xalet Suites Hotel (superior) is located in Sispony, very close to La Massana.
The location offers many possibilities: if guests want to ski, the Vallnord Ski Resort access is near the hotel (the cable car in La Massana is only 2.6 km away) or the other option is going to Grandvalira (taking advantage of the tunnel that connects La Massana with Encamp).
The hotel has a free transfer service that takes guests to La Massana or to the Funicamp. A great service which is perfect to travel without an own vehicle. This service has to be booked at the accommodation and it's subject to availabilty.
During the summer it is ideal to enjoy nature and tranquility, it is located in the mountains and has stunning views.
The Abba Xalet Suites Hotel has two buildings, the Xalet and the Suite, inspired by the chateaux of the French Provence. It has standard rooms, junior suites and suites. The rooms available on Esquiades.com are the standard rooms. Moreover, the accommodation offers free Wi-Fi inside the hotel.
A very complete buffet breakfast is served (several hot dishes like eggs, bacon, pastries, yoghurts, various types of bread, toast, jam, sausages). At night, the restaurant serves a menu (where you can choose between 3 first courses, 3 second courses and desserts).
If you want to relax, the hotel's spa has a jacuzzi, a waterfall and rain showers, a hot relaxation bench with a foot bath, a sauna, a relaxation room, a massage room, treatments and a fitness room. Children under 16 are not allowed.
In the outdoor playground there are swings and a seesaw. At the hotel, there is a miniclub service: During some days in high season, from 5 pm to 8 pm, there will be a monitor to carry out activities with them. (Check if the days that travel will offer the Miniclub service)
To consider!
- If you hire dinners, remember that your price does not include drinks (unless specified otherwise in your reservation). They are a direct payment service in the accommodation.
- The accommodation does not offer lunch service at noon.
Some of the detailed services may have to be paid at the accommodation. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.
Good to know
They are pet-friendly and wish to ask you to read the following info:
- Maximum weight: 15 kg/pet
- Price: 16 €/night and pet
- Guests have to notify in advance if they are going to travel with their pet. It can be done through the contact form on Esquiades.com.
- Check in: from 14:00h.
- Check out: before 12:00h.
- Breakfast schedule: from 8:00 a.m. to 10:30 a.m.
- Lunch Schedule (letter): from 1:00 p.m. to 3:00 p.m.
- Dinner schedule (menu): from 8:00 p.m. to 10:15 p.m.
- Cribs: Free (upon request and availability).
- Indoor car park: € 12 / night (subject to availability).
- SPA access: from 4:00 p.m. to 9:00 p.m. Over 16 years. € 12 / hour / person.
- Safe: free
24h reception
Restaurant
Bar
Heating
Massage Parlour
Sauna
Jacuzzi
Fitness Centre
Elevator
Garden
Balcony
Paddel tennis Court
Children's Club
Children's Playground
Shuttle Service to the ski resort (free)
Breakfast (Buffet)
Dinner (Menu)
Outdoor Car Park (to be paid at reception)
Indoor Car Park (to be paid at reception)
Pet-Friendly on request (check fee)
Free Ski Lockers
Spa (for a fee)
Outdoor Heated Pool
Free Wi-Fi
Pool table
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Suitable for those with reduced mobility
Lunch menu
TV
Telephone
Toilet
Shower or Bathub
Hairdryer
Heating
Free Wi-Fi in rooms
Deals Hotel Abba Xalet Suites
Easter Ski Breaks
Half Term Ski Breaks
March Ski Breaks
March Breaks
Weekend Ski Breaks
Midweek Breaks
Week Ski Breaks
Ski in Carnival
Short Breaks
Easter Ski Breaks
Half Term Ski Breaks
March Ski Breaks
March Breaks
Weekend Ski Breaks
Week Ski Breaks
Midweek Breaks
Ski in Carnival
Easter Ski Breaks
Half Term Ski Breaks
March Breaks
March Ski Breaks
Weekend Ski Breaks
Week Ski Breaks
Midweek Breaks
Ski in Carnival
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Inúu Wellness Attitude
Inúu Wellness Attitude
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Mountain Hotels
Romantic Getaways
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Average rating
8.7
802
reviews
100% verified!
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Note detail:
Rooms
8.7 / 10
Hotel Facilities
8.7 / 10
Cleanliness
8.9 / 10
Food Quality
8.4 / 10
Staff
8.9 / 10
Price
8.5 / 10
Recommended for:
Single Party
7.4%
Young couples
26.5%
Senior couples
20.1%
Families
29.7%
Friends
14.0%
No response
2.1%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 8.9 / 10
Free Wi-Fi
Rated: 8.9 / 10
Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Abba Xalet Suites (showing @@mostrades@@ most recent from 802).
(showing @@mostrades@@ from 802)
Sylvie
NS/NC
Rated
8.3
Travelled in January 2020
"The calm situation"
Elena
from Guipúzcoa
Rated
9.7
Travelled in January 2020
"Facilities to perform all leisure activities, for example the bus that leads to the funicular."
Lumi
from Barcelona
Rated
9.3
Travelled in January 2020
"Quality price very well, the view is very beautiful, the shuttel very nice! The restaurant is down there very comfortable."
"The wifi did not reach the room, and the big bed was two together. It's more a family hotel than for couples :), then maybe a lot of noise and children"
Hotel Abba Xalet Suites
Good afternoon dear customer, thank you for lending us your time in valuing the hotel. We regret that the signal in your room regarding Wi-Fi has not lived up to what I expected, but we had during the weekend of kings, on the first and second floor given that a swith broke that gave the signal to the repeaters of a wing of the xalet building, tell you that this problem has already been solved for 2 days. We are sorry for the inconvenience this may have caused. Lluís Armengol
These customers have rated the accommodation but haven't made a specific comment:
Esteban
of Valencia
Rated
10
Travelled in January 2020
Sergi
of NS/NC
Rated
8
Travelled in January 2020
Daniel
of NS/NC
Rated
10
Travelled in January 2020
Miriam
of Valencia
Rated
9.3
Travelled in January 2020
These customers have rated the accommodation but haven't made a specific comment:
Albert
of Girona
Rated
8.7
Travelled in January 2020
Mark
of NS/NC
Rated
9.7
Travelled in January 2020
Marc
of Girona
Rated
9.3
Travelled in January 2020
Maribel Mancera
from Burgos
Rated
10
Travelled in December 2019
"We have been repeating this hotel for years, spacious and clean rooms, very good buffet breakfast and exquisite dinners, they have also renovated the restaurant and reception area and it looks beautiful. Very friendly and attentive staff. Everything is great"
"To say something, I didn't have much Christmas decoration inside the hotel, in the restaurant and reception areas, but without more, everything perfect."
Hotel Abba Xalet Suites
Good morning thank you for continuing to trust us, we will extend congratulations to the hotel staff and management, we are pleased to know that the effort to continue improving pays off. We hope to see you again soon. Greetings and happy new year 2020 Luís Armengol 2nd Front Desk Manager
Sandra
NS/NC
Rated
6
Travelled in December 2019
"We were dropped off at the encamp transfer without calling and our sprevi delay notices Call reception at 10pm to say we didn't make noise etc ... Total silence at the room something was already sleeping asleep error checking that it wasn't Our room The menu and the menu are very fair and little inaccuracy Having to go outside to go to the spa The small spa and the sauna did not work"
Hotel Abba Xalet Suites
Dear client, you had to apologize for the misunderstanding of the transfer and not check if it was really your room that made the noise. We will review the menus with the chef to see if we have to change any procedure. As for the Spa if it is small, but we do not intend to be a thermal center, the next time you have any problem as the spa can go to reception to try to remedy it. All in all, we wish you a Happy New Year 2020 and hope to see them again soon. Lluís Armengol 2nd Front Desk Manager
Virginia
from Burgos
Rated
9.3
Travelled in December 2019
"I love the services they have. The rooms are comfortable and cozy. The staff of 10, except a small detail, which is forgivable."
"What I did not like on this last trip, one day they forgot to write down the transfer service to the slopes, and we were waiting for the transport 30 min, until the transfer guy saw us and took care of everything and that we did not It happened again the next day."
Hotel Abba Xalet Suites
Dear customer, first of all we regret the incident with the transfer of the return of pistes on your first day of skiing. We are glad to know that it puts a 10 to our staff, who tries to do everything possible to make them feel at home. We hope to host them again on the next occasion. Lluís Armengol 2nd Front Desk Manager
These customers have rated the accommodation but haven't made a specific comment:
Maria Del Mar
of NS/NC
Rated
8
Travelled in December 2019
Aida
of Asturias
Rated
10
Travelled in December 2019
Eva Maria
of NS/NC
Rated
8.7
Travelled in December 2019
Paula
of NS/NC
Rated
8
Travelled in November 2019
Guillem
NS/NC
Rated
5.5
Travelled in July 2019
"Nice and well taken care of. Cleansed. Good ubication. Quiet"
"Receptionist not empathic. Me to her in Catalan and kept the Castilian. Without air conditioning. Or at least I didn't find the remote if you have it."
Hotel Abba Xalet Suites
Good afternoon Guillem, Havans of all thanks for your comments, these make us improve. I apologize if the receptionist did not express himself in Catalan, but the fact that all the receptionists understand Catalan but understand that someone can make it difficult for him to speak in Catalan if he is not Catalan speaking. This hotel does not have rooms with air conditioning, in fact, 1300mts has never been missing. It is also true that I had a quite atypical summer with many hot flashes. They apologize to you, and we look forward to meeting you again soon. Lluís Armengol
from Tarragona
Rated
9
Travelled in April 2019
"Spacious rooms Good views Close to everything"
"Have to move if you are the the suite for dinner Breakfast right."
Hotel Abba Xalet Suites
Dear guest, We appreciate that you have taken a few minutes to assess your stay with us. We are happy to know that it has been so satisfying and has given us a high score in all aspects. We will be happy to welcome you again. We regret the inconvenience of having to travel to the building above for dinner, at reception we always offer the free shuttle to take them from one building to another. Receive a warm greeting Aida Rodero Front Office Manager
Cristina
from Madrid
Rated
8
Travelled in April 2019
"The attention and the services all very correct."
"We travel as a family with two teenage children, reserving quadruple room. My children had to share a sofa bed with the discomforts that this entails with that age and size."
Hotel Abba Xalet Suites
Good Morning. We appreciate your comment and overall assessment. Regarding the sofa bed we gave them a suite room instead of a classic room that only has one room and one bathroom. The truth is that we think of that room because it is much bigger, with two rooms and two bathrooms. We regret that they were not comfortable. If you are staying a next time we would appreciate if you leave us in comments that you want 2 extra beds or send us an email. Best regards Lluís Armengol 2nd Front Office Manager
These customers have rated the accommodation but haven't made a specific comment:
Maiol
of NS/NC
Rated
9.7
Travelled in April 2019
Jose Luis
of NS/NC
Rated
8.7
Travelled in March 2019
Carme
of Ariège
Rated
9
Travelled in March 2019
Beñat
of NS/NC
Rated
10
Travelled in March 2019
Francisco Javier
from Navarra
Rated
8.3
Travelled in March 2019
"Helpful people for what you usually find in Andorra."
"Tiled floor in the rooms makes it somewhat cold and less cozy."
Hotel Abba Xalet Suites
Dear Francisco Javier, We appreciate your comments. Thank you for your very positive comments from the staff, we strive daily to make our customers have a fabulous experience in our establishment. We take note of what he tells us about the soil, little by little, we are reforming areas of the hotel, and you can have an account. Receive a cordial greeting, Aida Rodero Front Office Manager
Juan Pablo
NS/NC
Rated
9.7
Travelled in March 2019
"Everything is great"
"No problem"
Hotel Abba Xalet Suites
Dear Juan Pablo, Thank you very much for your positive comment about our hotel. We are glad to know that you have enjoyed your stay with us and we hope to see you soon again. Sincerely, Aida Rodero Front Office Manager
Kimberly
NS/NC
Rated
10
Travelled in March 2019
"The location and the staff."
Hotel Abba Xalet Suites
Dear Kimberly, Thank you very much for your positive comment about our hotel. We are glad to know that you have enjoyed your stay with us and we hope to see you soon again. Sincerely, Aida Rodero Front Office Manager
These customers have rated the accommodation but haven't made a specific comment:
Josep
of NS/NC
Rated
6.7
Travelled in March 2019
Unai
of NS/NC
Rated
9.7
Travelled in March 2019
Maria Francisca
of NS/NC
Rated
10
Travelled in February 2019
Cristina
of NS/NC
Rated
10
Travelled in March 2019
Paula
from Barcelona
Rated
9
Travelled in March 2019
"The hotel is beautiful and is very well located. The rooms are large and very clean, the beds are comfortable. Lunch is good!"
"We could not enjoy the spa because when we arrived in the morning they did not explain that we had to book in advance. When we returned from skiing it was too late to sign up and there was no place ... At the reception they should be able to guide you from restaurants where you can dine in the area and help you book if you ask"
Nuria
NS/NC
Rated
7
Travelled in March 2019
"The situation of the hotel and the views. In general, we liked it a lot"
"The cleaning of the room becomes too fast almost do not stretch or the sheets, plus they only left us soap and shampoo one day."
Hotel Abba Xalet Suites
Dear Nuria, We are glad to know that you have enjoyed your stay and have liked the hotel. I will discuss with the governess the point of cleanliness, about what small soap and shampoo indicates is put on the day of arrival and is not replenished, just in case you ask us at reception we can give you another one problem. The soap that is replenished and available in all rooms, is the one that is located in the shower, on the wall. We hope they come back again and we will be at your disposal for any questions you may need, Receive a warm greeting Aida Rodero Front Office Manager
Luis
from Madrid
Rated
9
Travelled in March 2019
"The hotel is frankly fine. We had a problem with odors in the room and they moved it quickly. The spa is a toy and the best of all is the French Chef. We dined luxury and rested very well after a day of skiing"
Hotel Abba Xalet Suites
Dear Luis, Thank you very much for your positive comment about our hotel. We are glad to know that you have enjoyed your stay with us and we hope to see you soon again. Sincerely, Aida Rodero Front Office Manager
These customers have rated the accommodation but haven't made a specific comment:
Jose Enrique
of NS/NC
Rated
9
Travelled in February 2019
Irina
of NS/NC
Rated
9
Travelled in February 2019
Cristina
of NS/NC
Rated
9.7
Travelled in February 2019
Silvia
of NS/NC
Rated
9.3
Travelled in February 2019
Miguel
NS/NC
Rated
6.7
Travelled in March 2019
"In general, I liked the hotel"
"The only downside is to have rooms in different buildings so when you go with more people can be complicated especially with children. The lower notes are left because the teddy bear of my newest child has disappeared from the room and the hotel is not responsible. It's just a teddy bear, but when it's the bear you've always had, there's no substitute."
Victor
NS/NC
Rated
8.3
Travelled in February 2019
"Friendliness of the reception staff"
"The hotel manager a little stiff. I was at the reception and I asked him a question and he asked me to ask the receptionist. Apparently He does not answer the customers' questions"
Hotel Abba Xalet Suites
Dear Victor, Thank you very much for your comments and appreciation about our hotel! I regret the perception you have had about me. I attend each and every one of the clients of the Hotel and I have the office right next to the Reception and facing the clients, at my own request, I do not know at what time I addressed the Receptionist, frankly I do not remember it, but possibly I They needed somewhere else at that time, or maybe, depending on what they requested was not in my hands. However, it will be a pleasure to assist you in a next visit. Warm regards, Miquel Martínez Director Abba Xalet Suites Hotel
Jorge
NS/NC
Rated
8
Travelled in February 2019
"I liked how the hotel is on the outside, very nice ... And the location is very good"
"The room smelled bad, stale, and we told the receptionist and the next day they fixed it. It was also very hot because of the heating"
These customers have rated the accommodation but haven't made a specific comment:
Jesús
of NS/NC
Rated
10
Travelled in February 2019
No Reply
of NS/NC
Rated
9
Travelled in February 2019
Alejandra
of Pontevedra
Rated
9.3
Travelled in February 2019
María
of Baleares
Rated
10
Travelled in February 2019
Juan
NS/NC
Rated
9
Travelled in February 2019
"It's still my favorite when I go skiing. Situation and privileged environment close to everything. Excellent treatment"
"Maybe a little more variety in the breakfasts."
Hotel Abba Xalet Suites
Dear Juan, We are glad to know that we are your favorite hotel when you come to Andorra, and we hope to receive you for many more times, we will be delighted. Receive a warm greeting, Aida Rodero Front Office Manager,
Jose Maria
NS/NC
Rated
8.7
Travelled in February 2019
"The attention and friendliness of staff and the spaciousness of the rooms"
Guillermo
from Madrid
Rated
9.3
Travelled in February 2019
"The staff is magnificent The good atmosphere among them is noticeable"
Hotel Abba Xalet Suites
Dear Guillermo, Thank you for taking a few minutes and assessing our establishment. We are happy to know that you have found your stay so satisfactory, and that the staff has been up to date, we strive daily so that customers are at home. We hope they come back soon. Receive a cordial greeting, Aida Rodero Front Office Manager
These customers have rated the accommodation but haven't made a specific comment:
Ana Isabel
of NS/NC
Rated
8.3
Travelled in February 2019
Jaume
of NS/NC
Rated
9.3
Travelled in February 2019
Gordej
of NS/NC
Rated
9.3
Travelled in February 2019
Pablo
of NS/NC
Rated
9
Travelled in February 2019
María Inmaculada
NS/NC
Rated
8.4
Travelled in February 2019
"Location, services and above all hotel staff"
"A lot of heat in the rooms"
Yolanda
NS/NC
Rated
7.7
Travelled in February 2019
"Very friendly staff and renovation / update of the facilities very successful. Varied and quality breakfast. Shuttle service to cable car very practical."
"The spa too small."
Mar
NS/NC
Rated
9
Travelled in February 2019
"The rooms, the common areas, the surroundings"
"Small spa and with a very small schedule"
Hotel Abba Xalet Suites
Dear customers, thanks for your feedback. The Spa in its day was built with the idea that it was a relaxation area and that is why we also do not let children under 16 years old enter, so you can relax without children getting into a fuss. The schedule is made with the experience of the where people want to enter and sometimes we extend the schedule according to demand. We look forward to a new visit on your part. Lluís Armengol 2nd Front Office Manager
These customers have rated the accommodation but haven't made a specific comment:
Tatiana
of NS/NC
Rated
9.7
Travelled in February 2019
Jorge
of NS/NC
Rated
9.3
Travelled in February 2019
Jorge
of NS/NC
Rated
8.3
Travelled in February 2019
Miriam
of Barcelona
Rated
9.3
Travelled in February 2019
Bastien
from Barcelona
Rated
7.7
Travelled in February 2019
"The receptionist"
"The noise in the corridors at night"
Distance
This accommodation provides a shuttle bus to the slopes. Ask reception for more info.
Grandvalira
- Encamp
Cable-Car
7.9 km
13 min
Caldea
4.1 km
7 min
Inuu
4.1 km
7 min
Vallnord Pal-Arinsal
- Pal
Cable-Car
2.8 km
6 min
Distance from slopes
6.7 km
12 min
Ordino-Arcalís
- Ordino - Arcalís
Distance from slopes
19.8 km
31 min
1.53734
4.1 km
6 min
1.53734
4.1 km
6 min
