8.8
Aitor
travelled with couple
March 2022
The fifth time we've been. A spectacular duplex. With everything you need.
La, quinta vez que vamos. Un duplex espectacular. Con todo lo necesario.
The only thing I don't like is that there isn't a single channel on TV in Spanish. I think that in these times there could be a satellite channel or a TV with WiFi
Lo único que no me gusta es que no haya ni un canal en la tv de, castellano. Creo que en estos tiempos podría haber canal por satelite o alguna tv con WiFi
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8.8
IÑaki
travelled with family
January 2022
The treatment of the staff of the apartments, and they are very well located.
El trato del personal de los apartamentos, y están muy bien situados.
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8.4
Adrián
travelled with couple
January 2022
Very good quality-price apartments, well located within the station, private parking.
Apartamentos muy bien calidad precio, bien situados dentro de la estación, parking privado.
The bad, the temperature of the pool was not adequate and we hardly used it. On the part of skiers we have missed, more attention. Our reservation was doubled and created some tension. esquiades should not be like a pure commission agent, it should offer a more value proposition to its clients.
Lo malo, la temperatura de la piscina no era la adecuada y casi ni la usamos. Por parte de esquiades hemos echado de menos, más atención. Nuestra reserva estaba duplicada y generó algo de tensión. esquiades no debería ser como un puro comisionista, debería de ofrecer una propuesta de más valor a sus clientes.
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6.2
Beatriz
travelled with couple
January 2022
The apartments are not ventilated and they stink of tobacco or fried food. That gives an idea of the lack of cleanliness. Blankets are not cleaned between customer changes
Los apartamentos no se ventilan y apestan a tabaco o fritanga. Eso da idea de la falta de limpieza. Mantas no se limpian entre cambio de clientes
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5.8
Sebastien
travelled with family
February 2020
The situation, location / station and accessibility to infrastructure. The friendliness, responsiveness and dedication of the staff. The services offered (swimming pool, parking, breakfast, bread service ... etc etc ...)
La situation, emplacement / la station et l'accessibilité aux infrastructures. L'amabilité, réactivité et dévouement du personnel. Les services proposés (piscine, parking, petits déj, service pain...etc etc...)
The wait for the keys, extremely long and tedious. The quality of the household ...
L'attente pour la remise des clés, extrêmement long et fastidieux. La qualité du ménage...
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6.4
Alfredo
travelled with friends
January 2020
Close to tracks and with a free shuttle bus. Spacious rooms. Free Wifi in room. Covered garage near the building
Cercanía a pistas y con autobús que te lleva gratuito. Habitaciones amplias. Wifi gratis en habitación. Garaje cubierto cerca del edificio
There are no towels for all occupants. Just put courtesy, if you want more you have to pay
No hay toallas para todos los ocupantes. Solo ponen de cortesía , si quieres más hay que pagar
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7.2
Violette
travelled with friends
January 2020
Price was really good for a 4-day trip. Not too far from the station, good value for money
Only provides blanket which is not sufficient for winter and the reception refused to provide more
5.6
Alessia
travelled with couple
January 2020
proximity to the slopes and very friendly staff at reception.
cercanía a las pistas y personal muy amable en recepción.
For the price there was no product to clean (which they require). There was no kitchen paper, not a little salt or cooking oil. Totally empty Neither a hair dryer (they asked for it) nor a toaster (asking for it if). For the high price of this era, Reyes, something else was waiting for me. Pool was a color that did not invite in and neither the temperature.
Por el precio no había ningún producto para limpiar (cosa que te exigen). No había papel para cocina, ni un poco de sal o aceite para cocinar. Totalmente vacío. Ni secador de pelo(pidiéndolo me lo dieron) ni tostadora (pidiéndola si). Para el precio alto de esta época, Reyes, me esperaba algo mas. Piscina era de un color que no invitaba a entrar y tampoco la temperatura.
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7.6
Sylvaine
travelled with friends
December 2020
Close to tracks, views, bakery / pastry service, parking nearby, check-out before the opening of tracks.
Cercanía a pistas, vistas, servicio de panadería/bollería, parking a proximidad, check-out antes de la apertura de pistas.
Insufficient towels: we rented an apartment for 7 and there were only 4 towels. We went to order the 3 that were missing and they told us that they only put 2 towels per bathroom, that if we wanted more we had to pay extra. It makes no sense to put in the specifications that the towels are included. If the price of accommodation is proportional to the number of guests, there should be a towel for each guest. It's ridiculous. On the other hand, the sheets were not very clean, the pillows.
Las toallas insuficientes: alquilamos un piso para 7 y había solo 4 toallas. Fuimos a pedir las 3 que faltaban y nos dijeron que solo ponían 2 toallas por baño, que si queríamos más había que pagar extra. No tiene sentido que pongan en las especificaciones que las toallas van incluídas. Si el precio del alojamiento es proporcional al número de huéspedes, debería haber una toalla por cada huésped. Es ridículo.
Por otra parte, las sábanas no estaban muy limpias, las almohadas.
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9.2
Arberto
travelled with friends
December 2019
A skier girl who was working on December 25 in the call center solved a problem we had since we were not able to contact the apartments to agree on another place for the collection of keys. Very good service, great resolution and very friendly
Una chica de esquiades que estuvo trabajando el día 25 de diciembre en el call center nos resolvió un problema que tuvimos ya que no fuimos capaces de contactar con los apartamentos para acordar otro lugar de la recogida de llaves. Muy buen servicio, gran capacidad de resolución y muy amable
In the apartment, there are missing basic things like garbage bags, toilet paper, napkins, dishwasher tablets, ballets, soap, salt or oil among others. If you have known this, you bring it from Spain with time and you do not spend the money that costs in a supermarket there
En el apartamento, faltan cosas básicas como bolsas de basura, papel higiénico, servilletas, pastillas del lavavajillas, balletas, jabón, sal o aceite entre otros. De haber sabido esto, lo traes desde España con tiempo y no te gastas el dineral que cuesta en un supermercado allí
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