7.7
Jose
travelled with friends
March 2023
Communication via Whatsapp with the apartment management works very well. We did the entire check-in online and then just went there to pick up the keys. They were very helpful, they even got us an extra mattress because the sofa bed was too small.
La comunicación por Whatsapp con la dirección del apartamento funciona muy bien. Hicimos todo el check-in en línea y luego fuimos allí a recoger las llaves. Fueron muy serviciales, incluso nos consiguieron un colchón extra porque el sofá cama era demasiado pequeño.
Beds and sofas are not very comfortable. Rooms are small. There is no cloth to dry the dishes. The hot water comes from a water heater and runs out super early, it's not enough for 4 people to take a shower, much less to wash the dishes. There is no ski locker. It makes no sense for WiFi to be paid for in the 21st century.
Las camas y los sofás no son muy cómodos. Las habitaciones son pequeñas. No hay paño para secar los platos. El agua caliente sale de un termo y se acaba súper temprano, no alcanza para que 4 personas se duchen y mucho menos para lavar los platos. No hay guardaesquís. No tiene sentido que se pague WiFi en el siglo XXI.
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8
José
travelled with family
February 2023
The apartment was good in general, relatively new and clean.
El apartamento estaba bien en general, relativamente nuevo y limpio
The sofa bed can be improved more than once, it ended up on the floor more than once because the legs are not at the ends and it would tip over. And that the closet doors cannot be opened because they hit the bed...
El sofá cama es más que mejorable, más de una vez acabe en el suelo por que las patas no están en los extremos y se se volcaba.
Y que las puertas del armario no se puedan abrir por qué dan con la cama…
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10
Irene
travelled with couple
February 2023
It had everything you needed, perfect location, car park if you don't have a big car it's super good. We paid for the wifi and it worked perfectly. Heating more than enough. 100% recommended, we will return for sure.
Tenia todo lo necesario, perfecta ubicación, garaje sino llevas un coche grande está super bien. El wifi lo pagamos y funcionó perfectamente. Calefacción mas que suficiente. Recomendable 100%, volveremos seguro.
Anything!
¡Cualquier cosa!
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10
Robert
travelled with friends
January 2023
Very good treatment of the staff of apartments 3000.
Muy buen trato del personal de apartamentos 3000.
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7.7
Albo
travelled with friends
January 2023
Good value for money. Good cleaning. Close to tracks. Very quiet apartments.
Buena relación calidad/precio. Buena limpieza.
Cercanía a pistas. Apartamentos muy tranquilos.
It is not acceptable that at this point a service such as Wi-Fi is charged separately. Broken and unstable sofa bed. I came to the same apartment in 2018 and it was already like that. The management of the car park is a disaster, I almost ended up in the street after having reserved and paid in advance. They had no remotes left and I had to "trick" them in and out. They gave me a list with free spaces, "choose the one you like best and tell us where you have parked", but when I arrived they were all occupied. Solution: park somewhere free even if it's not on our list and we'll call you if there are any problems. Fortunately there weren't.
No es de recibo que a estas alturas se cobre un servicio como el Wifi a parte.
Sofá cama roto e inestable. Vine al mismo apartamento en 2018 y ya estaba así.
La gestión del aparcamiento es un desastre, casi me quedo en la calle tras haber reservado y pagado con antelación. No les quedaban mandos y tuve que entrar y salir mediante un "truco". Me dieron una lista con plazas libres, "elige la que más te guste y nos dices donde has aparcado", pero al llegar todas ocupadas. Solución: aparca en alguna libre aunque no esté en nuestra lista y ya te llamaremos si hay problemas. Afortunadamente no los hubo.
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2.7
Fernando
travelled with couple
January 2023
Heating worked good
Calefacción, funcionaba buen
Very bad management by the administration, a super small shower in which you can hardly move with a glass shelf inside that you bump into all the time, the extremely uncomfortable sofa, the bed ends up hurting your back. The wardrobe in the room cannot be fully opened because it collides with the bed. They sent us instructions for the collection of keys and nothing corresponded, we had to wait 2 hours at the reception …. Well, on the stairs of the building, they waited on us and checked us in, which had already been done online... they told us that they didn't have a car park space, there were remote controls for each space, in fact the next day they gave us one of those controls. They assigned us a space and it seemed that everything was fine, to our surprise they called us the day before we left at night saying that we should remove our car from that space and look for another space because suddenly they no longer knew if it was theirs or not, at 01:00 in the morning looking for a space from floor to floor, which is 5 until, thank God, we found one, oh and to enter the car park lot there is an elevator for the car with minimal maneuvering space both to enter the floor as to go out, luckily we had a small car. The blind in the bedroom was broken on our arrival, we told them that it didn't work and they told us that they would come and fix it, which they did not do in the 1-week stay. 4 days to return the deposit and even two days after leaving the apartment they did not charge the deposit again, €300 in total and they said that it was a mistake and that they would return it to us as soon as they could. Araco Apartments was ours.
Muy mala gestión por parte de la administración, una ducha súper pequeña en la que casi no puedes moverte con una estantería de cristal dentro que te das con ella todo el rato, el sofá incomodisimo, la cama te acaba doliendo la espalda. El armario de la habitación no se puede abrir por completo porque choca con la cama. Nos enviaron instrucciones para la recogida de llaves y nada se correspondía, tuvimos que esperar 2 horas en la recepción …. Bueno en las escaleras del edificio a qué nos atendieran y nos hiciesen el Check In el cual ya se había realizado online… nos dijeron que no tenían plaza de garaje, habiendo mandos colgados para cada plaza, de hecho al día siguiente nos dieron uno de esos mandos. Nos asignaron un plaza y parecía que medio bien todo, para nuestra sorpresa nos llaman el día de antes de irnos por la noche diciendo que quitemos nuestro coche de esa plaza y busquemos otra plaza porque de repente ya no sabían si era de ellos o no, a las 01:00 de la madrugada buscando plaza de planta en planta que son 5 hasta que gracias a dios encontramos una, ah y para entrar en el parking es un ascensor para el coche con el mínimo espacio de maniobra tanto para entrar en la planta como para salir, menos mal que llevábamos un coche pequeño. La persiana del dormitorio estaba rota a nuestra llegada, les dijimos que no funcionaba y nos dijeron que ya se pasarían a arreglarla cosa que no hicieron en 1 semana de estancia. para delvolver la fianza 4 días y aún encima a los dos dias de haber dejado el apartamento no cargaron la fianza otra vez, 300€ en total y dijeron que es que ha sido un error y que nos lo devolverían en cuanto pudiesen. Apartamentos Araco era el nuestro.
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7.2
Dani
travelled with family
January 2023
Close to the slopes and the town
Cercanía a las pistas y al pueblo
Paid WiFi, very small car park (check rates at reception), you put the car in an elevator, you have to do a thousand maneuvers to get it in and out of the assigned space, beware, large cars literally do not fit.
WiFi de pago, garaje de pago muy pequeño metes el coche en un ascensor hay que hacer mil maniobras para meterlo y sacarlo de la plaza asignada ojo coches grandes no caben literalmente.
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8
Cesar
travelled with couple
April 2022
The apartment was very nice. Well-equipped kitchen, living room with sofa, large TV and good views, dining table, bedroom with double bed and bathroom with radiator for drying towels. All very warm with adjustable heating. The receptionist was super nice. We were with a dog and they had no problems with leaving it alone or anything. Supplement €10 day.
El apartamento estaba muy bien. Cocina bien equipada, salón con sofá, tele grande y buenas vistas, mesa de comedor, habitación con cama de matrimonio y baño con radiador de estos de secar toallas. Todo muy calentito con calefacción regulable.
El recepcionista era súper majo.
Estuvimos con perro y no ponían problemas con dejarlo solo ni nada. Suplemento 10€ día.
The duvet was dirty with some stains from not being washed, they could use a wash from time to time. You almost have to take the car park (€10 per day) because it's all in the blue zone and it's worth €8.90 per day. For that, it is better to have the car under cover and in the apartment, but it is a DWARF. I have a Seat Ibiza and I didn't have any major problems because when I arrived there was a lot of free space, but there were some seats that I don't know what car could fit in them.
El edredón estaba sucio con algunas manchas de no haberse lavado, les podrían dar un lavado de vez en cuando.
El parking es casi obligado cogerlo (10€ día) porque es todo zona azul y vale 8,90€ el día. Para eso mejor tener el coche a cubierto y en el apartamento pero es ENANO. Yo tengo un Seat Ibiza y no tuve mayores problemas porque cuando llegué había mucho sitio libre, pero había algunas plazas que yo no sé qué coche podría caber en ellas.
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8.8
Ana
travelled with couple
April 2022
The perfect location for skiing, with supermarkets nearby, the wifi was given to us, and we stayed one more night for which they also gave us that extra night of parking and despite having to change apartments, they respected us the same price at which we had reserved in principle. Recommended for the quality-price, it exceeded expectations. I would repeat as a couple. They have a WhatsApp with which you can communicate and not have to go down to the reception that is in another location for any management.
La ubicación perfecta para esquiar, con supermercados cerca, el wifi nos lo regalaron, y nos quedamos una noche más para la cual también nos regalaron esa noche extra de parking y a pesar de tener que cambiar de apartamento, nos respetaron el mismo precio al que habíamos reservado en principio. Recomendable por la calidad-precio, superó las expectativas. Volvería a repetir en pareja. Disponen de un WhatsApp con el que poder comunicarte y no tener que bajar a la recepción que está en otra localización para cualquier gestión.
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7.2
Jorge
travelled with friends
March 2022
CLOSENESS APISTAS, PRICE AND IN GENERAL THE APARTMENT VERY WELL
CERCANIA APISTAS, PRECIO Y EN GENERAL EL APARTAMENTO MUY BIEN
DO NOT HAVE A CONTACT FOR 24 HOURS AND AFTER 1 WEEK THE DEPOSIT IS NOT RETURNED
NO TENER UN CONTACTO 24 HORAS Y DESPUES DE 1 SEMANA NO SE DEVUELVE LA FIANZA
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