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Meribel-Mottaret
Courchevel
Les Menuires-St Martin de Belleville
Paradiski (La Plagne-Les Arcs-Peisey Vallandry)
La Plagne
Les Arcs
Chamonix Montblanc Unlimited
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Avoriaz
Les Portes du Soleil
Alpe d'Huez
Serre Chevalier
La Rosière (Espace San Benardo)
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Vars
Les Orres
Isola 2000 + Auron
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Piau Engaly
Saint-Lary
Peyragudes
Grand Tourmalet & La Mongie
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Cauterets
Gourette
Pierre Saint Martin
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Grandvalira
Vallnord Pal-Arinsal
Ordino-Arcalís
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Espot Esquí
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Masella
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Obertauern
KitzSki (Kitzbühel + Kirchberg)
Ischgl
Stubai Glacier
Ötztal (Sölden, Gurgl, Hochoetz)
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Zermatt International
Jungfrau (Grindelwald + Wengen + Mürren + Schilthorn)
Arosa Lenzerheide
Davos Klosters Mountains
Engelberg (Titlis)
Aletsch Arena
Crans-Montana
St. Moritz
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Saas-Fee Almgagell Pass
Ski Arena Andermatt Sedrun
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Angleo Wellness 2 h in the afternoon
Angleo Wellness 2 h in the morning
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Caldea 3 hours (morning ticket)
Caldea 3 hours (afternoon ticket)
Caldea 3 hours (evening ticket)
Caldea 4 h + partial massage 20 min + access to the Orígenes space
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Inúu 4 hours (morning ticket)
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Inúu 4 hours (evening ticket)
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Inúu entry of 5 hours + Massage 60 min
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La Collada Spa
Our best spa holidays
French Pyrenees All options in the area
Angleo Wellness 2 h in the afternoon
Angleo Wellness 2 h in the morning
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Caldea 3 hours (morning ticket)
Caldea 3 hours (afternoon ticket)
Caldea 3 hours (evening ticket)
Caldea 4 h + partial massage 20 min + access to the Orígenes space
Caldea 2 h + Lunch Blu Restaurant
Caldea 2 h + Blu Restaurant + Dinner + Show
Inúu 4 hours (morning ticket)
Inúu 4 hours (afternoon ticket)
Inúu 4 hours (evening ticket)
Inúu 3 h in the morning + Lunch in Blu Restaurant
Inúu entry of 5 hours + Massage 60 min
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La Collada Spa

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Hotel Mu & SPA

Av. de la Cortinada, AD300, La Cortinada
Av. de la Cortinada, AD300, La Cortinada
Map
393 m from the city centre
8.4
Very good
Based on 282 reviews
8.4
Very good
Based on 282 reviews

Check-in times and other important info

Distance

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Accommodation facilities/services

Main Areas

24 h reception
Heating
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Breakfast (Buffet)
Dinner (Buffet)
Gluten-free food on request
Dairy-free milk on request

Main Hotel Services

Meeting Room
Free Ski Lockers
Free Lugagge Room

Pets

Not Pet-Friendly

Services

Balcony

Car Park

Indoor car park (to be paid at reception)

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

SPA

Spa (for a fee and reservation required)

Wifi and Internet

Free Wi-Fi

Room services

Room Services

TV
Telephone
Hairdryer
Heating
Free Wi-Fi in the rooms
Desk
Safe

Bathroom

Toilet
Shower
Amenities

Pet Policy

We inform you that this accommodation does not allow pets.

About the accommodation

Hotel Mu 4* is located in the tourist area and in the surroundings of the center of the town of Ordino, specifically in the area of La Cortinada.

The hotel has 24-hour reception, ski lockers service, ideal for lovers of snow and skiing, wifi in public areas and rooms, as well as indoor car park (fee).

The rooms have television, telephone, heating, desk and a fully equipped bathroom with shower and hairdryer.

The spa includes a whirlpool bath, sauna and steam baths. Access to the spa is subject to a surcharge.

For the winter season and for snow lovers, the nearest ski resort is about 10 km away (Arcalis) and we are located about 5 km from the cable car of La Massana (Pal-Arinsal), also the Encamp cable car of Grandvalira, is about 14 km away.


Near the accommodation you can find a lot of stores, stores and places of leisure and entertainment. In addition, just 50 meters away there is public transport service.

You can also take the opportunity to go shopping in the shopping capital, since the center of Andorra la Vella is only 11 km away.

 

Some of the detailed services may have to be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Reviews

8.4
Very good
Based on 282 reviews
All of these reviews have been checked and verified
10 Pilar travelled with family July 2023 PHENOMENAL PRICE QUALITY
CALIDAD PRECIO FENOMENAL
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 2.2 Jonay travelled with couple April 2023 location only
Únicamente la ubicación
If you are looking for a smooth and pleasant hotel experience, this is NOT the place! My stay at this hotel was a disaster in multiple ways. From the disrespectful treatment of a front desk clerk to the constant noise, disappointing buffet, and frustratingly slow WiFi, it was all a bust. Our main conflict was with Alexis the front desk clerk whose attitude left a lot to be desired. Finding out that our suite did not have a double bed, Alexis was evasive and sarcastic, rather than looking for a solution. He didn't even try to apologize or offer an alternative. His behavior was totally unacceptable and demeaning. But that is not all! The hotel was incredibly noisy, which prevented us from enjoying a well-deserved rest. If you are looking for peace and quiet I would recommend looking elsewhere. And what about the buffet? Food selection was very limited and to make matters worse empty plates were not replenished. We were totally dissatisfied with the food options and the lack of organization. Also, the hotel's WiFi was extremely slow, making any online task a frustrating experience. In this digital age, good quality WiFi is essential, but this hotel failed miserably in this regard. Finally, we got an unpleasant surprise at the hotel spa. Reviewing the cleaning and sanitation control record sheets, we discovered that the last access was from November 2022, and the rest of the sheets were empty. This situation made us feel insecure about hygiene and we left without a second thought. In short, I cannot stress enough how disappointing our stay at this hotel was. If you value good customer service, a calm environment, a quality experience and decent WiFi, then avoid this hotel at all costs! Don't let this disaster ruin your holiday like it did ours. If you find this review useful, please don't hesitate to upvote it. Future travellers will thank you!
Si estás buscando una experiencia hotelera agradable y sin contratiempos, ¡este NO es el lugar! Mi estancia en este hotel fue un desastre en múltiples aspectos. Desde el trato irrespetuoso de un empleado de recepción hasta el ruido constante, el decepcionante buffet y un WiFi frustrantemente lento, todo fue un fracaso. Nuestro principal conflicto fue con Alexis, el empleado de recepción, cuya actitud dejó mucho que desear. Al descubrir que nuestra suite no tenía una cama doble, Alexis se mostró evasivo y sarcástico, en lugar de buscar una solución. Ni siquiera intentó disculparse ni ofrecer una alternativa. Su comportamiento fue totalmente inaceptable y degradante. ¡Pero eso no es todo! El hotel era increíblemente ruidoso, lo que nos impidió disfrutar de un merecido descanso. Si estás buscando paz y tranquilidad, te recomendaría buscar en otro lugar. ¿Y qué decir del buffet? La selección de alimentos era muy limitada y, para empeorar las cosas, no se reponían los platos vacíos. Quedamos totalmente insatisfechos con las opciones de comidas y la falta de organización. Además, el WiFi del hotel era extremadamente lento, lo que hizo que cualquier tarea en línea fuera una experiencia frustrante. En esta era digital, un WiFi de buena calidad es esencial, pero este hotel falló estrepitosamente en este aspecto. Por último, nos llevamos una desagradable sorpresa en el spa del hotel. Al revisar las hojas de registros de control de sanidad y limpieza, descubrimos que la última entrada era de noviembre de 2022, y el resto de las hojas estaban vacías. Esta situación nos hizo sentir inseguros respecto a la higiene y nos marchamos sin pensarlo dos veces. En resumen, no puedo enfatizar lo suficiente lo decepcionante que fue nuestra estancia en este hotel. Si valoras un buen servicio al cliente, un ambiente tranquilo, una experiencia de calidad y un WiFi decente, ¡evita este hotel a toda costa! No permitas que este desastre arruine tus vacaciones como lo hizo con las nuestras. Si encuentras esta reseña útil, por favor, no dudes en votarla. ¡Los futuros viajeros te lo agradecerán!
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 8.4 Salvador travelled with family April 2023 Personal care
Trato personal
Lack of bidet and weak and repetitive food. There was no variety.
Falta de bidé y la comida floja y repetitiva. No había variedad.
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 8.4 Claudia travelled with  friends March 2023 The correct room, the staff very friendly and close, the breakfast was quite good and the spa small but enough to spend a while.
La habitación correcta, el personal muy amable y cercano, el desayuno estaba bastante bien y el spa pequeño pero suficiente para pasar un rato.
Car Park is paid and only for small cars
El parking es de pago y sólo para coches pequeños
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 9.6 Manuel Antonio travelled with family March 2023 all no problem
Todo ningún problema
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 8.4 Maria Dolors travelled with family March 2023 The staff very friendly
El personal molt amable
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 8 Pablo travelled with  friends March 2023 - Buffet breakfast - good service - has a Spa - good location
- Buffet desayuno - buena atención - tiene Spa - buena ubicación
- lousy food at dinner and very little variety (however, breakfast was fine) - there is no car park (paid zone) - the wifi did not work well - the fridge in the room did not cool and it was very hot outside - there is no safe
- comida pésima en la cena y muy poca variedad ( sin embargo el desayuno estaba bien) - no hay Parking (zone de pago) - el wifi no funcionaba bien - la nevera en la habitación no enfriaba y estaba muy caliente por fuera - no hay caja fuerte
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 9.6 Oriol travelled with couple March 2023 Letter of pillows Value for money
Carta de coixins Relació qualitat-preu
Lack of electric car chargers
Falta de carregadors elèctrics per cotxes
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 6.8 Xavier March 2023 Poor and repetitive buffet
Buffet pobre i repetitivo
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 9.2 Gabriel travelled with family March 2023 Calidad - Precio, impresionante!! Para repetir. Nos sorprendió, por bien, la comida.
8.4 Sandra travelled with couple October 2023
8.4 Fermin travelled with couple March 2023
8.8 Salva travelled with couple March 2023
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Here you have reviews of customers who have already stayed. You will see them in their original language.
Hotel Mu & SPA
8.4
Very good
Based on 282 reviews
All of these reviews have been checked and verified
Customer photos
Room facilities

Frequently asked questions about Hotel Mu & SPA

Where can I park at Hotel Mu & SPA?

If you stay at Hotel Mu & SPA you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Hotel Mu & SPA have wifi connection?

The Hotel Mu & SPA offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hotel Mu & SPA?

Pets are not allowed at Hotel Mu & SPA.

Is there children's cots available at Hotel Mu & SPA?

The Hotel Mu & SPA has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Mu & SPA?

The Hotel Mu & SPA has the following activities available (some may be for a fee).
  • Spa for a fee

Does the Hotel Mu & SPA have a 24h reception?

Yes, Hotel Mu & SPA has a 24-hour reception.

Is there heating in Hotel Mu & SPA?

Yes, Hotel Mu & SPA has heating in the common areas.

Is Hotel Mu & SPA adapted for people with reduced mobility?

Yes, Hotel Mu & SPA is adapted for people with reduced mobility.
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Hotel Mu & SPA