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Hotel Rutllan & SPA
Av. Del Ravell, 3, Ad 400, La Massana
Hotel Information     Services    

About

Set like a mountain chalet, the Hotel Rutllan will surprise you with its fantastic location: it is located next to the La Massana cable car, which gives access to the Vallnord Pal-Arinsal sector.

It has free outdoor car park and paid indoor car park.

It has a perfect SPA so you can relax after your day: with an indoor pool, jacuzzi, sauna ... great! The minimum age to enter is 4 years old (accompanied by an adult) and children from 4 to 11 years old can access for free between 3:00 p.m. and 5:00 p.m. From 5:00 p.m., only children over 11 years old will be allowed.

If you travel with your pet, you will be delighted to know that the hotel admits animals . In addition, it has free Wi-Fi throughout the accommodation .

And in summer, its incredible garden and outdoor pool will complete a most pleasant experience.

Its rustic style (typical of the mountain) with its wooden interiors and the friendly and familiar service will make your trip unforgettable.

 

To consider!

  • If you hire dinners, remember that their price does not include drinks (unless otherwise specified in your reservation). They are a direct payment service at the accommodation.

 

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.


Please note that the restaurant may change its services at any time without prior notice.

Good to know

They are pet-friendly and wish to ask you to read the following info: 

  • Maximum weight: 10 kg/pet
  • Price: 11 €/night and pet
  • Do not worry if your pet weighs more than 15Kgs you can take it the same but paying € 21

Please note that some accommodations may have some restrictions for pets (they cannot be left alone in the room / apartment or that they are not allowed in certain areas of the accommodation).

 

Please confirm that you are travelling with your pet via Manage My Booking so we can notify the accommodation in advance :)

More Info

  • Check in: from 15:00h.
  • Check out: before 12:00h.
  • Breakfast Schedule: 8:00 a.m. to 10:00 a.m.
  • Meal schedule: From 1:30 p.m. to 3:00 p.m.
  • Dinner Schedule: From 20:00 a.m. to 10:00 p.m.
  • Price of cots: Free (on request and availability)
  • Price of outdoor car park: Free (under availability)
  • Price of indoor car park: 11 € / night + 4.50% IGI (under availability)
  • Bar-cafeteria hours: from 3:00 p.m. to 11:00 p.m.
  • Access to the SPA: € 10 per person. Hours: from 3:00 p.m. to 9:00 p.m. Access is free for children from 4 to 11 years old. Children's schedule: from 3:00 p.m. to 5:00 p.m.

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Meeting Room
  • Sauna
  • Jacuzzi
  • Fitness Centre
  • Elevator
  • Turkish bath
  • Self-Heated Sun Longeurs
  • Ice fountain
  • Relax Area
  • Garden
  • Balcony
  • Lunch (Menu)
  • Dinner (Menu)
  • Free outdoor car park
  • Indoor car park (to be paid at reception)
  • Pet-Friendly on request (check fee)
  • Free Ski Lockers
  • Free Lugagge Room
  • Spa (for a fee)
  • Outdoor Pool (summer)
  • Free Wi-Fi
  • Pool table
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • Suitable for those with reduced mobility
Room Services
  • TV
  • Bathtub
  • Telephone
  • Toilet
  • Hairdryer
  • Heating
  • Safe to be paid at reception
  • Desk
See more

Ski Deals:  Hotel Rutllan & SPA

Vallnord Pal-Arinsal    
Ordino-Arcalís    
Caldea 3 hours (afternoon ticket)    
Av. del Ravell, 3 AD 400 La Massana
Customer reviews of Hotel Rutllan & SPA
Score
8.5
465 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
7.9 / 10
Hotel Facilities
8.8 / 10
Cleanliness
8.7 / 10
Food Quality
8.5 / 10
Staff
8.9 / 10
Price
8 / 10
Recommended for:
Single Party
9%
Young couples
23%
Senior couples
23%
Families
30%
Friends
16%
No response
2%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 7.8 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Rutllan & SPA (showing @@mostrades@@ most recent from 465).

Jaime

NS/NC
Score
8.7
Travelled in October 2020
This review has been translated  
Show message in original language
"The soundproofing of the rooms, the attention of the staff that is willing to help, the spacious, decorative and functional layout of the room, the hotel rooms, etc ..."
"It would be necessary to change the mattresses, at least in my room, also under the carpet there were loose tiles that made some noise because they were loose. It is not that it is a big problem, I only mention it to improve, since I would be delighted to return to this hotel."

Elena

NS/NC
Score
8
Travelled in March 2020
This review has been translated  
Show message in original language
"The hotel is cozy and warm. The rooms and the bathroom are fine, except for the shower curtain, a screen would be better. Comfortable beds Good restoration, buffet breakfast with variety and hot dishes and dinner with menu to choose between three first and two seconds. Friendly and attentive staff. We were offered the shower in the spa after skiing when we had already checked out. The hotel is next to the cable car."
"The ski storage is small, narrow spaces to change and few seats, no boot drier."

Antonio

NS/NC
Score
8.7
Travelled in February 2020
This review has been translated  
Show message in original language
"We liked the hotel in general. It should be noted the services offered, good cleaning and above all the attention of the staff."
"Time limitations for children in the SPA area and price."
These customers have rated the accommodation but haven't made a specific comment:

Jaume

of Barcelona
Score
9
Travelled in February 2020

Jaime

of Barcelona
Score
8.3
Travelled in March 2020

Lluis

of Tarragona
Score
7.3
Travelled in March 2020

Cinta

of NS/NC
Score
9.7
Travelled in March 2020

Bàrbara

from Baleares
Score
8.3
Travelled in February 2020
This review has been translated  
Show message in original language
"The food excellent!"
"That they have hours to enter the children in the Spa, it is a schedule that is not compatible with the Sky"

Montserrat

NS/NC
Score
9.3
Travelled in February 2020
This review has been translated  
Show message in original language
"The attention of the workers is excellent"
These customers have rated the accommodation but haven't made a specific comment:

Patrick

of Haute-Garonne
Score
7.3
Travelled in February 2020

Sara

of NS/NC
Score
8
Travelled in January 2020

Federica

of NS/NC
Score
9.7
Travelled in February 2020

Marcos

of NS/NC
Score
9
Travelled in February 2020

Ana Patricia

NS/NC
Score
7
Travelled in February 2020
This review has been translated  
Show message in original language
"The atmosphere of the Hotel that is cozy (although the rooms a bit old), the location is perfect and that has ski lockers is definitely a grand plus."
"The Wifi is terrible, you cannot literally load a web page in the rooms. In the reception and dining room the wifi is fine but I think it is unacceptable that the signal is so bad in the room to the point that it is often disconnected. That the dinner included is from a closed menu in which there are only 3 first and 2 seconds to choose from and that the drinks are not included has seemed like a scam for what I have paid. On top they charge you 3 euros for a 1L water bottle. Shameful."

Regina

from Barcelona
Score
6.7
Travelled in February 2020
This review has been translated  
Show message in original language
"It is at the foot of the funicular. The beds are wide. The breakfast buffet is pretty good."
"The parking for customers is insufficient (there are customers who run out of space) and the places are very small (there is no room for a van). The rooms are very small and practically only fit the beds."

Luis

from Valencia
Score
8.3
Travelled in February 2020
This review has been translated  
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"Dinners excellent food! The spa is very good! The excellent site !!!"
"Lunches quite poor and could not be chosen, the beds and pillows fatal ... The hotel needs some restoration !!!"
These customers have rated the accommodation but haven't made a specific comment:

Jonathan

of Girona
Score
8.7
Travelled in February 2020

Ramon

of NS/NC
Score
9.7
Travelled in January 2020

Marti

of NS/NC
Score
9.7
Travelled in January 2020

Joan

of NS/NC
Score
9
Travelled in January 2020

Laura

from Barcelona
Score
8.3
Travelled in February 2020
This review has been translated  
Show message in original language
"There is a receptionist who was in the morning, the week we went, that was a charm with us,"
"Except the girl at the reception, restaurant service all very serious, I think if they were with a smile on their mouths and that they were not so bitter, it would be more pleasant to have breakfast and dinner. And in the rooms very hot that is the worst thing I can say about the hotel"

Elsa

NS/NC
Score
9.3
Travelled in February 2020
This review has been translated  
Show message in original language
"I really liked the hotel's location, proximity to the cable car, super friendly hotel teams. Food, cleanliness, more than good conditions."
"I liked everything!"

Marme

NS/NC
Score
6
Travelled in February 2020
This review has been translated  
Show message in original language
"Location, opposite the cable car."
"The rooms need a good renovation, very old carpets, worn furniture, poor lighting, the common areas are fine. Spa € 11 per / day (A bit expensive for what they offer), parking € 11 / night. The buffet breakfast is a bit lacking, the dinner menu menu (needs improvement) and the buffet desserts."
These customers have rated the accommodation but haven't made a specific comment:

Josep

of NS/NC
Score
10
Travelled in January 2020

Anna

of NS/NC
Score
9.3
Travelled in January 2020

Jaime Jose

of NS/NC
Score
9.3
Travelled in January 2020

Francisco

of NS/NC
Score
5.7
Travelled in January 2020

Tulio

from Barcelona
Score
10
Travelled in February 2020
"The staff were very helpful, breakfast with a lot of choices, nice bedrooms and the best part, it is just across the street from the lifts!"

Eduard

from Lleida
Score
8
Travelled in February 2020
This review has been translated  
Show message in original language
"The treatment is very good, the proximity of the cable car to tracks .."
"The parking is very fair for vehicles, in the room it was very hot ..."

Eusebio

NS/NC
Score
3.2
Travelled in January 2020
This review has been translated  
Show message in original language
"Pretty good restoration"
"Very old room carpet and bathtub curtain"
These customers have rated the accommodation but haven't made a specific comment:

Fernando

of NS/NC
Score
10
Travelled in January 2020

Jorge

of NS/NC
Score
8
Travelled in January 2020

No Reply

of NS/NC
Score
8.7
Travelled in January 2020

Edu

from Barcelona
Score
9.2
Travelled in January 2020
This review has been translated  
Show message in original language
"I do not put a 10 because I believe that perfection does not exist. Half board dinner is difficult to improve. Varied, of incredible quality. The truth is that we liked a lot. The staff, except for an older waiter that one day, was magnificent. Totally recommended."
"What was said before. The waiter may go as a bird without a head and doing very little."

Enrique

NS/NC
Score
9.7
Travelled in January 2020
This review has been translated  
Show message in original language
"I loved the treatment of the staff from the zero minute, the lovely receptionist, and the waiters of the restaurant and bar very attentive."
"The bed mattress was horrible, I was given if I need immediate change, I did not complain to reception because my partner told me not to do it, but I am sure they would have remedied, all the staff looked efficient."

Josep Maria

NS/NC
Score
8.3
Travelled in January 2020
This review has been translated  
Show message in original language
"Comfortable (especially the bed) and well located for access to ski slopes. Very correct breakfast"
"An update of the facilities in general would be needed, in particular the improvable bathroom"

Jesus David

from Girona
Score
9.7
Travelled in January 2020
This review has been translated  
Show message in original language
"Very good attention, they offer lockers to store ski equipment included with the reservation and the best thing is that they are in front of the station cabin"

Victor M.

NS/NC
Score
10
Travelled in January 2020
This review has been translated  
Show message in original language
"Everything perfectly to spend a few days in tranquility!"

Maria

from Valencia
Score
9.7
Travelled in January 2020
This review has been translated  
Show message in original language
"The Rutllan hotel is undoubtedly the best hotel to stay if your intention is to ski in Vallnord. Despite the weather, the rooms and common areas of the hotel remain impeccable and cozy. It is a beautiful mountain hotel. The best? The hotel staff, fully committed to making your stay excellent. Thanks Carlos and the rest of the reception for making everything simple and pleasant. Thanks to Agustín and Germina, and the rest of the restaurant team for their professionalism, diligence and sympathy. A success to have chosen half board. The breakfasts and dinners are correct and sufficiently varied. Warm and clean rooms. The best option for skiers who start. Vallnord is a tiny station, with an affordable ski pass, and plenty of space for beginners and family skiing. The cable car is right in front of the hotel door and is accessed by walking a few meters from the ski guard. Free outdoor parking and free covered parking availability."
"Wifi Despite the efforts of employees to get it to work, it probably falls short in bandwidth, especially in the evening."
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Distance

Grandvalira - Encamp
Cable-Car
9.2 km
12 min
Vallnord Pal-Arinsal - Pal
Distance to the Ski Resort
11 km
16 min
Ordino-Arcalís - Ordino - Arcalís
Distance to the Ski Resort
23 km
39 min
See map
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