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Photos Services Description Reviews

Swissôtel Chicago

323 East Wacker Drive, IL 60601, Chicago
1.3 km from the centre of Chicago View on map
9.3
Superb
See 967 reviews
Rooms
Superb
Location
Superb
Price Quality Ratio
Superb
9.3
Superb
See 967 reviews
Rooms
Superb
Location
Superb
Price Quality Ratio
Superb
Cleanliness
Superb
Staff
Superb
Hotel Facilities
Fabulous
​Facilities and services
Wifi and Internet
Spa and wellness
See all
Check-in and check-out times
Check-in
from 15:00 h
Check-out
until 12:00 h
Do you want to book this accommodation?
The Swissôtel Chicago is not available in Esquiades.com, you can book it in our hotel search engine Amimir.com.
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Book with Confidence with Esquiades.com

Trustpilot
4.5
Leaders in ski travel The #1 ski agency. Deals you won't find elsewhere.
The biggest catalogue From the Pyrenees to the Alps. Your Hotel + Ski Pass, sorted.
Pay at your own pace Small deposit today, the rest in easy instalments.
Full guarantee Snow guarantee, flexible cancellation, 24/7 support.

Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar

Wifi and Internet

Wi-Fi
Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Nanny Extra charge
Free Luggage Room
Safe at the reception
Valet driver
Door man
ATM/cash machine at the hotel

Spa and wellness

Massage Parlour

Facilities

Fintess Centre
Business Center

Pets

pets allowed

Activities

Fitness classes

Parking

The accommodation has an indoor car park with extra charge
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

Swissôtel Chicago is conveniently located where the Chicago River meets Lake Michigan. Designed by Chicago architect Harry Weese, the iconic Swissôtel Chicago building, with its recognizable triangular structure, allows guests to enjoy spectacular views of Grant Park and Lake Michigan. Lobby renovated in 2012.


Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its catering service according to needs. This information is subject to change by the accommodation.
Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Ratings about Swissôtel Chicago

9.3
Superb
Based on 967 reviews
Select a topic to see specific reviews
Real reviews
These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
Real reviews
These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
Show more reviews
Our customers' reviews
trustpilot
Trustpilot
esquiades
Esquiades.com
4.5 out of 5 based on 2240 reviews
05/04/2026
Been using them for 10yrs
Been using them for 10yrs. Always efficient and have an easy to navigate website. Only issue which we have always had is the non sending of the transfer voucher. Always have to ring to ask for it to be sent. The information is contained in the confirmation email but the driver always asks for QR code.
Katie Lawrence
27/03/2026
Fantastic
Great service. Well organized, friendly and very helpful
Kirsten Barendregt
24/02/2026
I recommend 100%
I recommend 100%
Alexandru Simionescu
10/12/2025
Another great experience with…
Another great experience with esquiades.com The whole experience is so easy, their website is great and bookings is done in minutes. Their prices is lower than anyone else including the hotels themselves, same goes for skipass, ski rental, insurance. It feels so nice knowing that the company you buy from deliver in every area. Once your booking is done, everything is in the app, no need to print out anything (as a ng as your phone is charged)
Alexander
21/06/2026
It is imperative that you distance…
It is imperative that you distance yourself from this website. We traveled from Italy and made a reservation at a hotel that was advertised as pet-friendly. Upon our late-night arrival, exhausted with my 80-year-old mother, the hotel refused to accommodate us, claiming they were not pet-friendly. The information provided by Amimir was incorrect, leading to our eviction. Furthermore, Amimir did not take the initiative to assist us in finding alternative accommodation for the night.
Anis ZG
09/09/2025
Unbeatable prices on ski holidays
Unbeatable prices on ski holidays, easy to add options like rentals and lessons, easy to cancel and get your refund (if you chose a refundable booking)
Paul Burke
07/02/2025
Greate experience
First time do ski trip, it's a big pleasure to choose Esquidades.com to book all. Very convinient and good service.
Chen Jiang
30/12/2024
Esquiades the best
Esquiades the best. Always you can get a service and an answers.
emad
27/11/2024
Good offers
Good offers, good reviews
Mr Bon
27/11/2024
Company trying to deceive people!
Company trying to deceive people! One a week ago I checked the prices for an accommodation. This week, with the "Black Friday sale" they announce 30% off for the exact same accommodation. The prices are up by more than 20€ per person than they were before the sale. This is an illegal practice.
Gilberto Silva
05/04/2024
Good prices and a very good layout of…
Good prices and a very good layout of the website, making it very easy to navigate and select all the options and extras. The only downside is not having it clear in the FAQs that some hotels may not allow you to select and apply the non-skier discount.
João Tiago
20/03/2024
Great price for a reliable friendly customer service
Great price for a reliable friendly customer service, great experience from start to finish, never had any issues. 100% recommend.
Joshua Sherwood
27/02/2024
Group of 22 for a ski weeknd
We booked a ski weekend for a large group including hotel rooms, ski passes and equipment rentals. The overall experience is very positive, the booking process was smooth and the options were clearly accessible. We even had the opportunity to modify the booking to add an additional person without major complications. Esquiades is great!
Luca
26/02/2024
Great experience
Great experience with Esquiades, everything went as planned.
Francisco Santos Gomes
17/02/2024
Easy to go!!!!
Easy to go!!!!
Albert
18/01/2024
Atencion expectacular,claudia un 10
Atencion expectacular,claudia un 10
jaime recuenco camp
10/01/2024
All perfect
All perfect! Been booking my ski trips with Esquiades for a couple of years, and the comapny has always had an amazing customer support and really good offers.
Francisco Santos Gomes
10/12/2023
Unbeatable
Easy to book, competitive prices, pictures of rooms, etc. Can’t ask for more.
Ignacio
06/12/2023
Best price i could find
easy to book and best price i found online
Marc
24/11/2023
Tot Genial !!!
Tot genial !!!
Anna Pérez Vidal
97.3 would book again with Esquiades.com
M
Michal
4 months ago
Super helpful and fast in responding. Well done!
A
Allan
4 months ago
Seamless from start to finish. Really good value for money and will look to use you again
O
Oscar
4 months ago
you guys did very well.
S
Siu Ling
4 months ago
The customer service is good and the staff response time was quick.
D
Daniel Andrew
4 months ago
Easy and efficient to use
K
Katie
4 months ago
Been using Esquiades for 10yrs wouldn’t use anyone else. Only issue we have constantly is that we never receive the voucher for the Andbus. I know the details are in the confirmation email but Andbus REQUIRE their voucher and QR code. Each time we book we have to ring to ask for the voucher. It would be nice if the voucher was sent automatically.
R
Ross
4 months ago
Very grateful for the kind and efficient service!
A
Alejandro
4 months ago
Después de probar otras alternativas, no hay servicio más cercano y que ayude más que Esquiades.com
S
Sala
5 months ago
Everything was well arranged. The ski passes were also easy to pick up.
J
James
5 months ago
Great, easy way to book everything and then not have to worry about spending on transport/skis etc.
B
Bettina
5 months ago
First time to use Esquiades.com to book our ski holiday. It was easy to use and able to book everything in one place. I have booked accommodation ,ski pass, ski rental and insurance through this App/website. It was very convenient and smooth. Will use it again for next year ski trip.
A
Antonio Giuseppe
5 months ago
i love it!
L
Linda
5 months ago
Easy site to use. Kept up to date with any unforeseen changes.
J
John
5 months ago
Very helpful. It would be great to be able to reply to emails sent.
D
Diego
5 months ago
Friendly staff, very helpfull
L
Lenka
5 months ago
Esquiades.com were really helpful. After I left them a message about my booking mistake, they contacted me in less than a day and quickly corrected everything. The process was smooth, efficient, and stress-free. Great customer service — much appreciated.
A
Amy
5 months ago
When asking questions they were quick to respond and helpful
E
Elizabeth
5 months ago
Easy and very informative
L
Louise
5 months ago
We really needed help when we arrived at Barcelona. Missing our transfer was very stressful and time consuming. While I appreciate that our delay was not caused by Esquiades we were left to find an alternative solution ourselves.
A
Alexandru
5 months ago
They are the best
Swissôtel Chicago
9.3
Superb
Based on 967 reviews
Customer photos

Frequently asked questions about Swissôtel Chicago

Does the Swissôtel Chicago have wifi connection?

  • The Swissôtel Chicago offers Wi-Fi for a fee.
  • The Swissôtel Chicago has Wi-Fi.

What can I do at Swissôtel Chicago?

The Swissôtel Chicago offers the following activities (some may be for a fee):
  • Masseur

Does the Swissôtel Chicago have a 24h reception?

Yes, Swissôtel Chicago has a 24-hour reception.

Is there heating in Swissôtel Chicago?

Yes, Swissôtel Chicago has heating in the common areas.

Is there air conditioning in the common areas at Swissôtel Chicago?

Yes, Swissôtel Chicago has air conditioning in the common areas.

Is there a restaurant at Swissôtel Chicago?

Yes, Swissôtel Chicago has a restaurant.

Is there a bar at Swissôtel Chicago?

Yes, Swissôtel Chicago has a bar.
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Customer Ratings on Esquiades.com
We want your experience to be perfect! We combine our own ratings with those of other portals to calculate the score of an accommodation, which allows us to offer a more accurate and realistic grade.
Welcome to:
Esquiades.com
Ski the Pyrenees, Andorra & the Alps.<br /> Book your hotel + ski pass together, at the best price. 20+ years of experience, 3.8 million visitors a year and 45,000 bookings every season speak for themselves.
Facilities and services
Main Areas
24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Restaurant
Bar
Wifi and Internet
Wi-Fi
Wi-Fi (to be paid at reception)
Main Hotel Services
Meeting Room Extra charge
Laundry Service Extra charge
Nanny Extra charge
Free Luggage Room
Safe at the reception
Valet driver
Door man
ATM/cash machine at the hotel
Spa and wellness
Massage Parlour
Facilities
Fintess Centre
Business Center
Pets
pets allowed
Activities
Fitness classes
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Esquiades.com is an Internet domain is registered by Viajes Para Ti, S.L.U., with CIF B55666952, registered in the Commercial Registry of Tarragona on Page 106 of Volume 1862 of the Companies Section, Leaf T-26395, 1st mark. Company located at Avda de Bellisens 42, Room 127-129, 43204 - Reus (Tarragona), phone number @@phone_en@@ and fax: 0034 977 270 159. Viajes Para Ti, S.L.U., has the necessary permits and licenses for the exercise of own a travel agency activities. The company is registered in the Register of Catalonia Tourism Occupation MD 169 GC-license.

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