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Mandarin Oriental Palace Luzern

Name: Mandarin Oriental Palace Luzern
Address: Haldenstrasse 10, Lucerne, 6006
Price range: Check out rates and exclusive deals for this hotel
Rating: 9.2

Haldenstrasse 10, 6006, Lucerne

969 m from the centre of Lucerne

9.2

Excellent

Based on 288 reviews

Add dates to check availability

Select Booking Dates

Top amenities

Spa and wellness

Pets

Activities

See all

Check-in times and other important info

9.2

Excellent

Based on 288 reviews

Add dates to check availability

Select Booking Dates

Top amenities

Spa and wellness

Pets

Activities

See all

Main Areas

24 h reception

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Adapted for people with reduced mobility

Main Hotel Services

Meeting Room

Bicycle Rental

Safe at the reception

Multilingual employees

Bell boy

Door man

Spa and wellness

Sauna

Turkish bath

Spa (for a fee and reservation required)

Facilities

Balcony

Pets

Pet-Friendly on request (check fee)

Activities

Golf

Parking

There's a car park close to the accommodation available with extra charge

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

Distances to other ski resorts

Engelberg - Titlis

70 skiable km

Gondelbahn 1 sektion

36 km 40 min

Standseilbahn Engelberg Gerschinalp

36 km 40 min

Goldelbahn 2 sektion

36.4 km 40 min

Engelberg Brunni

37.2 km 41 min

Brunihütte

46.1 km 60 min

The surroundings of Mandarin Oriental Palace Luzern

Nearby

Grand Casino Luzern 200 m

Hofkirche St. Leodegar 450 m

Bourbaki Panorama Lucerne 650 m

Lion Monument 750 m

Glacier Garden of Lucerne 810 m

Chapel Bridge 1 km

Museggmauer 1.1 km

Sammlung Rosengart 1.2 km

Places of interest

Swiss Museum of Transport 1.3 km

Jesuit Church St Francis Cavier 1.3 km

Historisches Museum Luzern 1.5 km

Natur-Museum Luzern 1.5 km

Hammetschwand Elevator 8.4 km

Bürgenstock 8.6 km

Mount Pilatus 9.8 km

Rigi 12.6 km

Public transportation

Luzern 950 m

Nearby airports

Zürich Airport (ZRH) 47.7 km

Skydive Interlaken: Helicopter Skydive Airport 54.8 km

Bern Airport - Belp (BRN) 64.1 km

All distances are calculated in a straight line. Actual travel distances may vary.

About the accommodation

The Mandarin Oriental Palace Luzern consists of 136 bedrooms and suites, many carefully restored in original Belle Epoque style. The Mandarin Oriental Palace Luzern is a haven of hospitality that combines old world charm with the most modern conveniences. The atmosphere is one of stylish elegance. Tastefully-refurbished bedrooms, dating from the hotel's founding year over a century ago, make an attractive contrast to our new Jasper restaurant. Cultural events, exclusive events, excursions, fashion shops and sports - all this and more is offered to our privileged guests in our great hotel. So why not take the time for an unforgettable stay in the heart of picturesque Switzerland and in one of the best hotels here on the shores of the beautiful Lake Lucerne, we look forward to welcoming you.

Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its restaurant service according to needs. This information is subject to change by the accommodation.

What do guests have to say about Mandarin Oriental Palace Luzern?

The centrally located Mandarin Oriental Palace Luzern offers spacious rooms with spectacular views. Guests praise the friendly staff and attention to detail. Some suggest a greater presence of Swiss culture in the decor and menu. Despite the small rooms, most praise the comfort and cleanliness. Ideal for skiers who value luxury and personalized service. Perfect for enjoying an unforgettable holiday near the slopes. A hotel that pampers its guests and makes them feel special!

To save you time, we have summarized our customer reviews with artificial intelligence.

Ratings about Mandarin Oriental Palace Luzern

What do guests have to say about Mandarin Oriental Palace Luzern?

To save you time, we have summarized our customer reviews with artificial intelligence.

Add dates to check availability

Select Booking Dates

Frequently asked questions about Mandarin Oriental Palace Luzern

Can I stay with a pet at Mandarin Oriental Palace Luzern?

Pets are allowed free of charge at Mandarin Oriental Palace Luzern (on request). Check the conditions.

What can I do at Mandarin Oriental Palace Luzern?

The Mandarin Oriental Palace Luzern offers the following activities (some may be for a fee):

Spa for a fee

Does the Mandarin Oriental Palace Luzern have a 24h reception?

Yes, Mandarin Oriental Palace Luzern has a 24-hour reception.

Is Mandarin Oriental Palace Luzern adapted for people with reduced mobility?

Yes, Mandarin Oriental Palace Luzern is adapted for people with reduced mobility.

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Mandarin Oriental Palace Luzern

Cookie	Cookie type	Expiration
save_grouper	Used to distinguish users for statistical purposes.	1 month
aggregator_id	Used to distinguish users for statistical purposes.	1 month
all_skiers	Used to distinguish if in the booking all the users ski or if there are some who do not.	1 hour
user	Cookie needed to keep the user session active once logged into our system.	1 day
SkiID	Cookie needed to keep the user session active once logged into our system.	1 day
log in	Cookie needed to keep the user's session active once logged into our system.	1 day
user_remember	Cookie needed to keep the user session active once logged into our system.	1 day
cookies-accept	Determines if the user has accepted the Esquiades Cookies policy.	2 years
PHPSESSID	This cookie is used by the PHP encryption language to allow SESSION variables to be stored on the web server. This cookie is essential for the functioning of the website.	Session
user-last-searches	Used to store the last searches made by the user.	3 days
user_web_id	Cookie needed to identify the user's active session.	2 years
user_web_token	Cookie needed to keep the user's session active once logged into our system.	2 years
interaction_7	Used to distinguish user interaction for statistical purposes.	7 days
interaction_30	Used to distinguish user interaction for statistical purposes.	30 days
metasearcherId	This cookie is used to identify the platform from which the user arrives, in order to collect statistical data and improve the service.	3 days
metasearcher	This cookie is used to identify the specific hotel within the metasearcher, in order to collect statistical data to help improve the service.	3 days
metasearcher-ads	This cookie is used to identify that the user has come to the website through a paid advertisement, helping to analyze the performance of advertising hotel offers.	3 days
hide-customer-country	This cookie is used to remember that the user has closed the language suggestion banner, preventing the message from being shown again.	3 months
hide_banner_app	This cookie is used to remember that the user has closed the banner that suggests downloading the mobile application, so that this message is not shown again during browsing.	3 months
hide_newsletter_lightbox	Cookie used to remember that the user has closed the Newsletter Subscription popup. In this way, this window is prevented from being shown again during web browsing.	1 month
searcher_id	This cookie is used to analyze the searches made by users on the web, in order to have statistics that help to improve the service.	5 minutes
DEFAULT_LANGUAGE	Saves the user's default language.	3 months

Cookie type

Expiration

save_grouper

Used to distinguish users for statistical purposes.

1 month

aggregator_id

Used to distinguish users for statistical purposes.

1 month

all_skiers

Used to distinguish if in the booking all the users ski or if there are some who do not.

1 hour

user

Cookie needed to keep the user session active once logged into our system.

1 day

SkiID

Cookie needed to keep the user session active once logged into our system.

1 day

Cookie needed to keep the user's session active once logged into our system.

1 day

user_remember

Cookie needed to keep the user session active once logged into our system.

1 day

cookies-accept

Determines if the user has accepted the Esquiades Cookies policy.

2 years

PHPSESSID

This cookie is used by the PHP encryption language to allow SESSION variables to be stored on the web server. This cookie is essential for the functioning of the website.

Session

user-last-searches

Used to store the last searches made by the user.

3 days

user_web_id

Cookie needed to identify the user's active session.

2 years

user_web_token

Cookie needed to keep the user's session active once logged into our system.

2 years

interaction_7

Used to distinguish user interaction for statistical purposes.

7 days

interaction_30

Used to distinguish user interaction for statistical purposes.

30 days

metasearcherId

This cookie is used to identify the platform from which the user arrives, in order to collect statistical data and improve the service.

3 days

metasearcher

This cookie is used to identify the specific hotel within the metasearcher, in order to collect statistical data to help improve the service.

3 days

metasearcher-ads

This cookie is used to identify that the user has come to the website through a paid advertisement, helping to analyze the performance of advertising hotel offers.

3 days

hide-customer-country

This cookie is used to remember that the user has closed the language suggestion banner, preventing the message from being shown again.

3 months

hide_banner_app

This cookie is used to remember that the user has closed the banner that suggests downloading the mobile application, so that this message is not shown again during browsing.

3 months

hide_newsletter_lightbox

Cookie used to remember that the user has closed the Newsletter Subscription popup. In this way, this window is prevented from being shown again during web browsing.

1 month

searcher_id

This cookie is used to analyze the searches made by users on the web, in order to have statistics that help to improve the service.

5 minutes

DEFAULT_LANGUAGE

Saves the user's default language.

3 months

Provider	Cookie	Cookie type	Use it	Expiration
Google	1P_JAR	Advertising cookie containing a unique randomly generated value to distinguish browsers and devices. Used to measure ad performance and provide product recommendations based on statistical data.	Google Adwords	1 month
Google	ANID	Advertising cookie with a unique randomly generated value to distinguish browsers and devices. Used for measuring ad performance and providing product recommendations.	Google Adwords	1 year
Google	CONSENT	Advertising cookie containing a unique randomly generated value to distinguish browsers and devices. Used for measuring ad performance and providing product recommendations.	Google Adwords	1 year
Google	APISID	Used by Google to store user preferences and information when displaying pages with Google Maps.	Google Maps	2 years
Google	HSID	Used by Google to store user preferences and information when displaying pages with Google Maps.	Google Maps	2 years
Google	NID	Used to display geographic locations on Google Maps.	Google Maps	6 months
Google	OGPC	Supports visualization of geographic locations using Google Maps.	Google Maps	2 months
Google	SAPISID	Used by Google to store user preferences and information when displaying pages with Google Maps.	Google Maps	2 years
Google	SID	Used by Google to store user preferences and information when displaying pages with Google Maps.	Google Maps	2 years
Google	SSID	Used by Google to store user preferences and information when displaying pages with Google Maps.	Google Maps	2 years
Google	SIDCC	Provides services and extracts anonymous browsing information.	Google	3 months
Google	_ga	Distinguish users for statistical purposes.	Google Analytics	2 years
Google	_gid	Distinguish users for statistical purposes.	Google Analytics	24 hours
Google	_gat	Used to limit the percentage of requests through Google Tag Manager.	Google Analytics	1 minute
CloudFlare	__cfduid	Identifies trusted web traffic.	CloudFlare	1 year
Facebook	fbsr_*	Helps identify users who log in with their Facebook account.	Login with Facebook	1 year
Google	ACCOUNT_CHOOSER	Authentication cookies that remember the Google account previously used to log in and maintain sessions.	Google Accounts	2 years
Google	AEC	Security cookie ensuring that requests during a session are made by the user, not other sites.	Google	6 months
DoubleClick (Google)	DSID	Advertising purpose. Helps identify the user on non-Google sites and remember if you agreed to receive interest-based ads.	Google DoubleClick	10 days
Google	DV	Used for advertising and analytics purposes, linking user activity across devices.	Google	24 hours
DoubleClick (Google)	IDE	Advertising purpose. Used to improve and display relevant ads.	Google DoubleClick	1 year
Google	LSID	Authentication cookies that remember the Google account previously used to log in and maintain sessions.	Google Accounts	2 years
Google	OTZ	Used for advertising and analytics purposes, linking user activity across devices.	Google Analytics	1 month
Amazon Ads	ad-id	Advertising cookies that deliver relevant ads, measure performance, and manage privacy preferences.	Amazon Advertising	6 months
Amazon Ads	ad-privacy	Advertising cookies that deliver relevant ads, measure performance, and manage privacy preferences.	Amazon Advertising	2 years
DoubleClick (Google)	ar_debug	Cookie used to debug and optimize ad delivery.	Google DoubleClick	1 month
Facebook	datr	Security and advertising cookies that identify browsers, improve platform integrity, and deliver targeted ads.	Facebook	1 year
Twitter	guest_id	Used for user identification, ad personalization, and content recommendations.	Twitter	2 years
Twitter	guest_id_ads	Used for user identification, ad personalization, and content recommendations.	Twitter	2 years
Twitter	guest_id_marketing	Used for user identification, ad personalization, and content recommendations.	Twitter	2 years
Tiktok	_ttp	Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.	TikTok Analytics	3 months
Tiktok	tt_chain_token	Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.	TikTok	5 months
Tiktok	ttwid	Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.	TikTok	11 months
Twitter (t.co)	muc_ads	Used for user identification, ad personalization, and content recommendations.	Twitter	2 years
Twitter	personalization_id	Used for user identification, ad personalization, and content recommendations.	Twitter	2 years
Facebook	sb	Security and advertising cookies that identify browsers, improve platform integrity, and deliver targeted ads.	Facebook	1 year
CloudFlare (t.co)	__cf_bm	Security cookie that manages traffic and filters malicious bots.	Cloudflare	30 minutes
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content and verify authenticity.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Used to control access to restricted content and verify authenticity.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Used to control access to restricted content and verify authenticity.	Amazon CloudFront	Varies by configuration
Google	SMSV	Used to link device usage and website visits to the user's Google account.	Google	309 days
Google	SOCS	Used to store the user's status regarding their cookie choices.	Google	13 months
Google	__Host-1PLSID	Used for user login via Google account.	Google	2 years
Google	__Host-3PLSID	Used for user login via Google account.	Google	2 years
Google	__Host-GAPS	Used for user login via Google account.	Google	2 years
Google Ads	Secure-1PAPISID	Used to create a visitor's interest profile and display relevant Google ads.	Google Ads	2 years
Google Ads	__Secure-1PSID	Used to display relevant and personalized Google ads.	Google Ads	2 years
Google Ads	Secure-1PSIDCC	Used to create a user profile and show relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-1PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Google Ads	__Secure-3PAPISID	Used to create a visitor interest profile and display relevant Google ads.	Google Ads	2 years
Google Ads	Secure-3PSID	Used to display relevant and personalized Google ads.	Google Ads	2 years
Google Ads	Secure-3PSIDCC	Used to create a user profile and display relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-3PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Facebook	_fbp	Security and advertising cookies that identify browsers, improve platform integrity, and deliver targeted ads.	Facebook	3 months
Google Analytics	_ga_F6BSWQWY45	Assigns a unique identifier to distinguish users.	Google Analytics	2 years
Google Analytics	_ga_S66E9HVXEC	Assigns a unique identifier to distinguish users.	Google Analytics	2 years
Google AdSense	_gcl_au	Stores and tracks ad conversions.	Google AdSense	3 months
TikTok	_tt_enable_cookie	Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.	TikTok	13 months
Own website	cookies-accept	Records the user’s acceptance of cookies.	Own website	Varies according to configuration
TikTok	odin_tt	Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.	TikTok	13 months
SendinBlue	sib_cuid	Identifies website visitors for marketing purposes.	SendinBlue	13 months
TikTok	user_web_id	Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.	TikTok	13 months
TikTok	user_web_token	Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.	TikTok	13 months

Provider

Cookie type

Use it

Expiration

Google

1P_JAR

Advertising cookie containing a unique randomly generated value to distinguish browsers and devices. Used to measure ad performance and provide product recommendations based on statistical data.

Google Adwords

1 month

Google

ANID

Advertising cookie with a unique randomly generated value to distinguish browsers and devices. Used for measuring ad performance and providing product recommendations.

Google Adwords

1 year

Google

CONSENT

Advertising cookie containing a unique randomly generated value to distinguish browsers and devices. Used for measuring ad performance and providing product recommendations.

Google Adwords

1 year

Google

APISID

Used by Google to store user preferences and information when displaying pages with Google Maps.

Google Maps

2 years

Google

HSID

Used by Google to store user preferences and information when displaying pages with Google Maps.

Google Maps

2 years

Google

NID

Used to display geographic locations on Google Maps.

Google Maps

6 months

Google

OGPC

Supports visualization of geographic locations using Google Maps.

Google Maps

2 months

Google

SAPISID

Used by Google to store user preferences and information when displaying pages with Google Maps.

Google Maps

2 years

Google

SID

Used by Google to store user preferences and information when displaying pages with Google Maps.

Google Maps

2 years

Google

SSID

Used by Google to store user preferences and information when displaying pages with Google Maps.

Google Maps

2 years

Google

SIDCC

Provides services and extracts anonymous browsing information.

Google

3 months

Google

_ga

Distinguish users for statistical purposes.

Google Analytics

2 years

Google

_gid

Distinguish users for statistical purposes.

Google Analytics

24 hours

Google

_gat

Used to limit the percentage of requests through Google Tag Manager.

Google Analytics

1 minute

CloudFlare

__cfduid

Identifies trusted web traffic.

CloudFlare

1 year

Facebook

fbsr_*

Helps identify users who log in with their Facebook account.

1 year

Google

ACCOUNT_CHOOSER

Authentication cookies that remember the Google account previously used to log in and maintain sessions.

Google Accounts

2 years

Google

AEC

Security cookie ensuring that requests during a session are made by the user, not other sites.

Google

6 months

DoubleClick (Google)

DSID

Advertising purpose. Helps identify the user on non-Google sites and remember if you agreed to receive interest-based ads.

Google DoubleClick

10 days

Google

Used for advertising and analytics purposes, linking user activity across devices.

Google

24 hours

DoubleClick (Google)

IDE

Advertising purpose. Used to improve and display relevant ads.

Google DoubleClick

1 year

Google

LSID

Authentication cookies that remember the Google account previously used to log in and maintain sessions.

Google Accounts

2 years

Google

OTZ

Used for advertising and analytics purposes, linking user activity across devices.

Google Analytics

1 month

Amazon Ads

ad-id

Advertising cookies that deliver relevant ads, measure performance, and manage privacy preferences.

Amazon Advertising

6 months

Amazon Ads

ad-privacy

Advertising cookies that deliver relevant ads, measure performance, and manage privacy preferences.

Amazon Advertising

2 years

DoubleClick (Google)

ar_debug

Cookie used to debug and optimize ad delivery.

Google DoubleClick

1 month

Facebook

datr

Security and advertising cookies that identify browsers, improve platform integrity, and deliver targeted ads.

Facebook

1 year

Twitter

guest_id

Used for user identification, ad personalization, and content recommendations.

Twitter

2 years

Twitter

guest_id_ads

Used for user identification, ad personalization, and content recommendations.

Twitter

2 years

Twitter

guest_id_marketing

Used for user identification, ad personalization, and content recommendations.

Twitter

2 years

Tiktok

_ttp

Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.

TikTok Analytics

3 months

Tiktok

tt_chain_token

Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.

TikTok

5 months

Tiktok

ttwid

Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.

TikTok

11 months

Twitter (t.co)

muc_ads

Used for user identification, ad personalization, and content recommendations.

Twitter

2 years

Twitter

personalization_id

Used for user identification, ad personalization, and content recommendations.

Twitter

2 years

Facebook

Security and advertising cookies that identify browsers, improve platform integrity, and deliver targeted ads.

Facebook

1 year

CloudFlare (t.co)

__cf_bm

Security cookie that manages traffic and filters malicious bots.

Cloudflare

30 minutes

Amazon CloudFront

CloudFront-Key-Pair-Id

Used to control access to restricted content and verify authenticity.

Amazon CloudFront

Varies by configuration

Amazon CloudFront

CloudFront-Policy

Used to control access to restricted content and verify authenticity.

Amazon CloudFront

Varies by configuration

Amazon CloudFront

CloudFront-Signature

Used to control access to restricted content and verify authenticity.

Amazon CloudFront

Varies by configuration

Google

SMSV

Used to link device usage and website visits to the user's Google account.

Google

309 days

Google

SOCS

Used to store the user's status regarding their cookie choices.

Google

13 months

Google

__Host-1PLSID

Used for user login via Google account.

Google

2 years

Google

__Host-3PLSID

Used for user login via Google account.

Google

2 years

Google

__Host-GAPS

Used for user login via Google account.

Google

2 years

Google Ads

Secure-1PAPISID

Used to create a visitor's interest profile and display relevant Google ads.

Google Ads

2 years

Google Ads

__Secure-1PSID

Used to display relevant and personalized Google ads.

Google Ads

2 years

Google Ads

Secure-1PSIDCC

Used to create a user profile and show relevant and personalized Google Ads.

Google Ads

1 year

Google

__Secure-1PSIDTS

Stores an encrypted timestamp to maintain user sessions and preserve user preferences.

Google

1 year

Google Ads

__Secure-3PAPISID

Used to create a visitor interest profile and display relevant Google ads.

Google Ads

2 years

Google Ads

Secure-3PSID

Used to display relevant and personalized Google ads.

Google Ads

2 years

Google Ads

Secure-3PSIDCC

Used to create a user profile and display relevant and personalized Google Ads.

Google Ads

1 year

Google

__Secure-3PSIDTS

Stores an encrypted timestamp to maintain user sessions and preserve user preferences.

Google

1 year

Facebook

_fbp

Security and advertising cookies that identify browsers, improve platform integrity, and deliver targeted ads.

Facebook

3 months

Google Analytics

_ga_F6BSWQWY45

Assigns a unique identifier to distinguish users.

Google Analytics

2 years

Google Analytics

_ga_S66E9HVXEC

Assigns a unique identifier to distinguish users.

Google Analytics

2 years

Google AdSense

_gcl_au

Stores and tracks ad conversions.

Google AdSense

3 months

TikTok

_tt_enable_cookie

Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.

TikTok

13 months

Own website

cookies-accept

Records the user’s acceptance of cookies.

Own website

Varies according to configuration

TikTok

odin_tt

Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.

TikTok

13 months

SendinBlue

sib_cuid

Identifies website visitors for marketing purposes.

SendinBlue

13 months

TikTok

user_web_id

Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.

TikTok

13 months

TikTok

user_web_token

Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users.

TikTok

13 months

Mandarin Oriental Palace Luzern

Check-in times and other important info

Facilities and services

Main Areas

Main Hotel Services

Spa and wellness

Facilities

Pets

Activities

Parking

Pet Policy

Distances to other ski resorts

The surroundings of Mandarin Oriental Palace Luzern

Nearby

Places of interest

Public transportation

Nearby airports

About the accommodation

What do guests have to say about Mandarin Oriental Palace Luzern?

Ratings about Mandarin Oriental Palace Luzern

What do guests have to say about Mandarin Oriental Palace Luzern?

Similar accommodations that may interest you

Frequently asked questions about Mandarin Oriental Palace Luzern

Can I stay with a pet at Mandarin Oriental Palace Luzern?

What can I do at Mandarin Oriental Palace Luzern?

Does the Mandarin Oriental Palace Luzern have a 24h reception?

Is Mandarin Oriental Palace Luzern adapted for people with reduced mobility?

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