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How to travel safely and become a responsible traveller

As we are all aware, the current outbreak of the coronavirus (COVID-19) is affecting global tourism due to travel restrictions. This is why we wanted to share some very useful information and sources with you to keep you updated and well-informed at all times. 


It is key that you stay up to date on the situation by monitoring official sites such as WHO - World Health Organization and also follow some basic health and safety measures:


How can you protect yourself and others? 


1- Wash your hands with soap and water even if they are not are visibly dirty

2- You can also use alcohol-based hand rub 

3- When coughing and sneezing, cover mouth and nose with flexed elbow or tissue

4- Avoid close contact when you are experiencing cough and fever 

5- If you have a fever, cough or difficulty breathing, seek medical care early and share previous travel history with your healthcare provider


Find more basic protective measures against the coronavirus on the following link



If you have booked a holiday and don’t know what to do, you will find the answers to your questions in this interview between a spokesperson from WHO and Doctor Carmen Dolea, Head of International Health Regulations in the World Health Organization.  



Are you travelling to Andorra? The Andorra Ministry of Health has sent us an official statement informing that the country is not at risk and so, travellers can access and exit this country without a problem. If you are currently in Andorra and wish to speak with a specialist, you can call 116



On Esquiades.com you can add Ski and Travel Insurance to your booking. This insurance not only covers accidents in the ski resort, but you will also receive other medical assistance. If you are on holiday and contract this virus, our insurance company will provide medical care. Read more about the policy, medical and health care, legal information abroad and limit of expenses here



Have you booked a holiday with us and wish to speak with our customer service? 


We are available from Monday to Sunday from 9 am to 9.30 pm. All you need to do is contact us via Manage My Booking and we will offer you the assistance you need. 


We would like to remind everyone to take sensible precautions and protect yourselves. Keep yourself informed and make sure the sources you are checking are reliable and, when in doubt, contact your healthcare provider.