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Hotel Santa Cruz

Carretera De Granada Sierra Nevada A-395, Km 22, 18160 , Güejar Sierra

Hotel Santa Cruz ***

It is located in the natural park of Sierra Nevada.


Its facilities include a gym, an outdoor pool (for summer season), terrace, a grass soccer field and tennis courts, free Wi-Fi, free outdoor car park, transfer to slopes (for a fee) and ski storage Ideal for the ski season.

The rooms have a free safe, free Wi-Fi, television and bathroom with bathtub. You can get settled after a long day of skiing.

Ideal place to spend a few days of tranquility and disconnection and if you are a mountain lover you can enjoy it both in the ski season and the rest of the year.

You can follow the following instructions to access the hotel:


- Upon arriving in Granada and entering the ring road, take the exit direction SIERRA NEVADA.
- It is important not to deviate and continue on this road (A-395). Do not take the deviation Güejar Sierra, Monachil, etc.
- At km 22.5 you will find a Repsol road on your left, the only one on the road. From the gas resort go down a road to the hotel.
- Right next to the gas resort there is a hotel called Santa Cruz II that is closed. The Santa Cruz hotel is down the road about 500 m.

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: from 8:00 a.m. to 10:30 a.m.
  • Dinner schedule: from 8:00 p.m. to 10:30 p.m.
  • Cribs: Free (upon request and availability).
  • Transfer to tracks: € 3 / person (round trip).
  • Safe: free
24h reception
Restaurant
Bar
Heating
Meeting Room
Not Pet-Friendly
Sauna
Fitness Centre
Pool (summer)
Games room
Elevator
Garden
Balcony
Tennis Court
Shuttle Service to the ski resort (check fee)
Breakfast (Buffet)
Dinner (Buffet)
Outdoor Car Park (to be paid at reception)
Free Ski Lockers
Free Lugagge Room
Outdoor Pool (summer)
Free Wi-Fi
Ping Pong
Pool table
Loungers
Zona de juegos
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Pool sunshade
Football pitch
Not wheelchair accessible
TV
Bathtub
Toilet
Heating
Free Wi-Fi in rooms

Deals Hotel Santa Cruz

Sierra Nevada    
Hotels in Sierra Nevada    
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Carretera de Granada Sierra Nevada A-395, km 22 18160 Güejar Sierra
Customer reviews of Hotel Santa Cruz
Average rating
7.1

655 reviews
10 0
100% verified!
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Note detail:
Rooms
5.7 / 10
Hotel Facilities
6.9 / 10
Cleanliness
7.4 / 10
Food Quality
6.9 / 10
Staff
8.1 / 10
Price
7.5 / 10
Recommended for:
Single Party
9.8%
Young couples
24.1%
Senior couples
8.6%
Families
26.6%
Friends
25.6%
No response
5.3%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 5 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Santa Cruz (showing @@mostrades@@ most recent from 655).

Eduardo

from La Rioja
Rated
7.5
Travelled in January 2020
This review has been translated  
"Close to Sierra Nevada, breakfast and dinner correct, free parking"
"Outdated rooms, lots of school noises, smells in the bathroom"

Felix

NS/NC
Rated
5.8
Travelled in January 2020
This review has been translated  
"Smell of unbearable pipes in the bathroom of the room. Noises until late at night it was impossible to sleep"

Raul

NS/NC
Rated
7.7
Travelled in January 2020
This review has been translated  
"The location near Sierra Nevada"
"Very bad internet connection"
These customers have rated the accommodation but haven't made a specific comment:

Pedro

of NS/NC
Rated
7.3
Travelled in January 2020

Antonio

of NS/NC
Rated
8
Travelled in January 2020

Eva

of NS/NC
Rated
8.7
Travelled in January 2020

Vicente

of Madrid
Rated
8
Travelled in January 2020

Miguel

NS/NC
Rated
8.3
Travelled in January 2020
This review has been translated  
"In general it has been correct, for the price it is more than good. We went skiing. The room was correct is an old hotel but well maintained. Very attentive staff."
"Nothing ."

Carolina

NS/NC
Rated
3.7
Travelled in January 2020
This review has been translated  
"The staff was very friendly. 12 minutes from Pradollano."
"The food is horrible. All precooked. Paella, rice, fideua ... Everything tastes the same. The meat was topped, of very poor quality. Almost everything is frozen and fried, it seemed that a student cooked us. The soups were horrible (mogollón of oil, very watery, bad taste). The smell of the bathroom is unbearable. It smells like pipes, it's super nasty. Better mattresses or talk. The hotel seems to be very abandoned. The quality of the towels (broken) and the shortage of water that came out of the tap were devastating."

Alejandro

NS/NC
Rated
6
Travelled in January 2020
This review has been translated  
"Breakfast and the bus that takes you to the slopes"
"The hotel is old, and it was very hot in the room and the radiator could not be adjusted, the bathroom also smelled bad"
These customers have rated the accommodation but haven't made a specific comment:

Miguel

of Alicante
Rated
10
Travelled in January 2020

Mario

of NS/NC
Rated
8.3
Travelled in January 2020

Tomás

of NS/NC
Rated
8
Travelled in January 2020

Sara

of NS/NC
Rated
8.3
Travelled in January 2020

Mónica

NS/NC
Rated
5.7
Travelled in January 2020
This review has been translated  
"Location, breakfast, bus to the slopes and the cat they have adopted."
"Reception staff, very old room, no ski storage, wifi does not work ..."
These customers have rated the accommodation but haven't made a specific comment:

Macari

of NS/NC
Rated
4.5
Travelled in January 2020

Marie-laure

of Valencia
Rated
7.7
Travelled in January 2020

Marcelino

of Madrid
Rated
6.7
Travelled in January 2020

Álvaro

NS/NC
Rated
2
Travelled in December 2019
This review has been translated  
"Few things"
"The noise until dawn, the incompetence of the staff, the room, the food. Rooms facing the hotel games room. I do not recommend it to anyone. Go somewhere else."

Israel

from Alicante
Rated
6.5
Travelled in December 2019
This review has been translated  
"The best thing about the hotel was breakfast and dinner, although they were not very varied, everything they put in was very good, and the New Year's Eve dinner was super good. Hotel staff very friendly and common areas very cool."
"The worst is undoubtedly the rooms, the very uncomfortable beds, very strong smell of pipes in all rooms and in room 312 a giant green damp stain on the ceiling."

María

from Murcia
Rated
9.7
Travelled in December 2019
This review has been translated  
"The hotel service excellent and the food along with the attention of the waiters great. In addition the hotel is in the middle of nature and the experience was fantastic. They even have a bus service that takes one to Pradollano the ski area. Everything has gone great I will stay there again"
These customers have rated the accommodation but haven't made a specific comment:

óscar

of NS/NC
Rated
9
Travelled in December 2019

Elena

of NS/NC
Rated
1
Travelled in December 2019

Pilar

of NS/NC
Rated
8
Travelled in December 2019

Alba

of NS/NC
Rated
9.7
Travelled in December 2019

Adrian

NS/NC
Rated
3.7
Travelled in December 2019
This review has been translated  
"Hot water and heating. Fireplace in the living room. Ringo the cat that walks there."
"-Room: Mediocre. The pipes smell like pure shit (108 and 308) (the best thing about this is that the one at the reception asked for explanations of the smell and releases us: yes, they smell when it is windy and we can't do anything ..) Change them to better or find the problem and fix it ........ That day and not the next, there was no air but well ..., lousy and sunken mattress. Without a dryer in a Winter hotel ... And the sounds of the whole hotel, they are heard in all the rooms since the walls and doors are almost cardboard ... The terraces of the rooms seem to have never been cleaned, And that is worrisome ... -Dining: Cold food and leaving much to be desired since it is not homemade most that is made, there are 5 dishes of variety, sauces to serve in spaghetti or things like that, Frost !! .. .Drink face, much dirty utensils, the staff does not agree with each other. -Common Areas: In the lounge bar, there is no one and you have to call him because they are in the dining room working dinner schedule. The hotel needs a radical change, outside and inside. It is a hotel, because of the situation (10 minutes by car to the station) can give much more. It gives the feeling of a h...otel left, since on the outside it seems abandoned ... The tennis court and the pool, unfortunate the view although now it can be used but the feeling of neglect is very large, the road that takes you to the hotel, no it is lit and it should be .. We will not be back and it is a shame."
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Marta

NS/NC
Rated
7
Travelled in December 2019
This review has been translated  
"If you can not spend a lot it is fine and the transportation service to the slopes is very comfortable"
"It is an old hotel and in certain aspects it shows."

Svetoslav

from Alicante
Rated
8
Travelled in December 2019
This review has been translated  
"We liked everything! Especially Ringo, the kitten-talisman of the hotel ???????????? We love you Ringo, wait for us next time!"
"Nothing"
These customers have rated the accommodation but haven't made a specific comment:

JosÉ

of Murcia
Rated
6.7
Travelled in December 2019

Alberto

of NS/NC
Rated
4.5
Travelled in December 2019

Marta

of NS/NC
Rated
6.7
Travelled in December 2019

Marta

of Madrid
Rated
7.3
Travelled in December 2019

Sara

NS/NC
Rated
10
Travelled in December 2019
This review has been translated  
"It has a common room with fireplace, pool table, table football and many board games, ideal for resting when returning from skiing. Without a doubt, the best thing about the hotel is the Ringo cat"

Monica

NS/NC
Rated
7
Travelled in December 2019
This review has been translated  
"Closeness to the slopes. Good parking"
"The heating was very low in the room, it was very cold in the room and we immediately received an electric radiator, dinner leaves a lot to be desired, and the waiters practically take away the dish when you are still having dinner, they should wait a bit and not distress people."
These customers have rated the accommodation but haven't made a specific comment:

Francisco Pedro

of Cáceres
Rated
8.3
Travelled in December 2019

M

of Valencia
Rated
6
Travelled in December 2019

Andrea

of Castellón
Rated
7.7
Travelled in April 2019

Javier

of NS/NC
Rated
7.3
Travelled in April 2019

Álvaro

NS/NC
Rated
6
Travelled in December 2019
This review has been translated  
"Not badly located and has a bus to climb the slopes. Very good cleaning service"
"Very expensive for what it is. Small room with a lot of heating noise. In addition there was no TV, although we got one. Overall a bad stay."

Rosario

from Cádiz
Rated
7.7
Travelled in December 2019
This review has been translated  
"Breakfast and dinner, all very good."
"The indications to access it, open all at night, you don't see anything."

A

NS/NC
Rated
4
Travelled in December 2019
This review has been translated  
"The price with ski pass was pretty good"
"The hotel leaves much to be desired: cleanliness, food, smell of pipes in the filthy bathroom ... There are plenty of stars. I prefer to pay more for something that is real ***."
These customers have rated the accommodation but haven't made a specific comment:

Mario

of NS/NC
Rated
8.7
Travelled in April 2019

Alberto

of NS/NC
Rated
7
Travelled in April 2019

Jose Luis

of NS/NC
Rated
6.7
Travelled in April 2019

Rafael

of NS/NC
Rated
8.3
Travelled in April 2019

Arturo

from Valencia
Rated
6.7
Travelled in December 2019
This review has been translated  
"Relation quality price good Attentive staff"

Marcelino

NS/NC
Rated
7
Travelled in April 2019
This review has been translated  
"The proximity to the slopes. It is perfect to go skiing. And the staff very friendly. Good environment and facilities"
"Our room gave off bad smells from the bathroom. That before giving you a room I think they should have reviewed it. We had to sleep with the window open. A shame And, although dinner drinks were not included, which I understand, I think a pitcher of water could cover it, unless you specifically asked for mineral water. I think 5.60 for two bottles of water and an aquarius of 20 cl is a bit unproductive."

Anabel

from Asturias
Rated
8.3
Travelled in April 2019
This review has been translated  
"The relation quality price very good and the views and the location excellent. And the gatin (Ringo) beautiful and very affectionate."
"There has not been anything that displeased me."
These customers have rated the accommodation but haven't made a specific comment:

Pablo Diego

of Cuenca
Rated
8.3
Travelled in March 2019

José Antonio

of Valladolid
Rated
7.3
Travelled in March 2019

Francisco

of NS/NC
Rated
7.7
Travelled in March 2019

Juan Ignacio

of NS/NC
Rated
4
Travelled in March 2019

Francisco Javier

NS/NC
Rated
7
Travelled in April 2019
This review has been translated  
"We like the variety of the buffet very much both at breakfast and at dinner, also note the beautiful views and the easy parking"
"The heating was non-existent inside the room in the days we were and although it was April it was snowing, we communicated the problem at reception and they passed Olympianically, maybe they did not turn on the heating for anyone,"

Viorel

NS/NC
Rated
7
Travelled in April 2019
This review has been translated  
"Hotel cleaning"
"The hotel is very well located .... It is a pity that it is one step away from being a ruin. It needs a general reform urgently."

Marian

from Murcia
Rated
6.7
Travelled in April 2019
This review has been translated  
"Hotel located in a quiet environment and in contact with nature"
"There is only one coffee machine and a lot of cola is formed in the breakfasts, besides they start at 8 o'clock, which is late for those who are going to skir"
These customers have rated the accommodation but haven't made a specific comment:

Avaro

of NS/NC
Rated
5.8
Travelled in March 2019

Rut

of NS/NC
Rated
9
Travelled in March 2019

Nuria

of NS/NC
Rated
8.7
Travelled in March 2019

Ignacio

of NS/NC
Rated
10
Travelled in March 2019
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Distance

This accommodation provides a shuttle bus to the slopes. Ask reception for more info. 
Sierra Nevada - Sierra Nevada
Cable-Car
10.8 km
18 min