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Park Piolets Mountain Hotel & Spa

Carretera General S/n, Ad 100, Soldeu
Hotel Information     Services    

About

The Park Piolets Mountain Hotel & Spa 4 * is located in Soldeu, a town in Andorra. At about 1800 meters above sea level. It is located at the foot of the cable car (about 400 meters) from the Grandvalira ski resort, in the Soldeu ski area.


The hotel offers 24-hour reception, free wi-fi throughout the establishment, heating, has a bar and room service, it also has an Asian specialty restaurant, open at night on weekends. The accommodation also has indoor and outdoor car park (both for a fee).

You can also enjoy its Park Spa Mountain Wellness Club, a renovated spa area, where you will find a sauna, Jacuzzi, bubble and hydromassage baths and contrast showers. How cool! :-)

ABOUT THE SPA AREA:

The accesses will be of 2 hours maximum.

  • Children from 0 to 5 years old: free access.
  • Children from 6 to 12 years old: € 10 / access.
  • Juniors from 13 to 17 years old: € 15 / access.
  • Adults: € 20 / access.

Schedule:

  • Relax Spa: from 10 am. to 12:00 a.m., from 3:00 p.m. to 5 pm and from 7:00 p.m. to 9 pm. (exclusive hours for adults).
  • Family Spa: from 12:00 to 14:00 and from 17:00 to 19:00.

* Both the schedules and the amounts of access raised, may undergo changes by the accommodation if they need it.

Recommendations for the use of the SPA:

  • Reservation required.
  • Mandatory: the use of a bathing cap and towel.
  • Children must respect family hours and children under 12 must always access accompanied by an adult.
  • Is totally prohibited:
    • The use of balls, inflatables, jumping or running within the spa enclosure.
    • Enter food and drink in all spa and gym facilities.
  • Take a shower before entering.
  • Remove makeup.
  • Not recommended for people with heart disease, tension problems or pregnancy (without prior medical authorization).

 

About the bedrooms!

The accommodation has a total of 150 fully equipped bedrooms.
The bedrooms have television, telephone, heating, free safe, free wi-fi, desk, bathroom with shower or bathtub and hairdryer. Also, all the bedrooms have a balcony or terrace with mountain views, great!

 

We recommend that you visit Andorra la Vella (about 18.7 km) where one of the largest shopping areas in the Pyrenees is located. You can go to the Naturlandia park (about 32Kms away), ideal for children and adults! At the same time you can go hiking or other sports activities, such as cycling, which is very widespread in the area in the summer season.

 

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.


Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 15:00h.
  • Check out: before 11:00h.
  • Breakfast hours: from 07:30 a.m. to 10:30 a.m.
  • Dinner schedule: from 7:30 p.m. to 10:30 p.m.
  • Room service: from 1 pm to 10:00 p.m.
  • Cao Restaurant (Asian and à la carte): from 8 pm. to 10:00 p.m. Open on weekends at night.
  • Bar hours: from 12 pm to 00: 00h
  • Indoor car park: € 25 / night. According to availability upon arrival :-)
  • Indoor car park: € 5 / night. According to availability upon arrival :-)
  • Cribs: Free (On request and under availability).
  • Spa price (120 minute access): Children from 0 to 5 years old: free access. Children from 6 to 12 years old: € 10 / access. Juniors from 13 to 17 years old: € 15 / access. Adults: € 20 / access.
  • Spa Hours: Exclusive schedule for adults: from 10 am. to 12 pm., from 3:00 p.m. to 5 pm and from 7:00 p.m. to 9 pm. Family hours: from 12:00 to 14:00 and from 17:00 to 19:00.
  • Gym: free (from 12 years).

Services

Hotel Services
  • 24 h reception
  • Bar
  • Heating
  • Meeting Room
  • Not Pet-Friendly
  • Sauna
  • Jacuzzi
  • Fitness Centre
  • Indoor swimming pool
  • Lift
  • Turkish bath
  • Balcony
  • Bubble and Whirlpool bath
  • Contrast Bath
  • Indoor Jacuzzi
  • Outdoor Jacuzzi
  • Wellness Service
  • Indoor car park (to be paid at reception)
  • Paid outdoor car park
  • Free Ski Lockers
  • Spa (for a fee)
  • Free Wi-Fi
  • Lounge with TV
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • Adapted for people with reduced mobility
  • Multilingual employees
  • Living room
  • Water area payment

Room Services
  • TV
  • Room service
  • Telephone
  • Toilet
  • Balcony
  • Shower or bathub
  • Hairdryer
  • Heating
  • Free Wi-Fi in the rooms
  • Safe to be paid at reception
  • Desk

Our Top Deals for Park Piolets Mountain Hotel & Spa

Grandvalira    
Caldea 3 hours (afternoon ticket)    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Caldea + Dinner at the Aquatic Restaurant + Show    
Carretera General s/n AD 100 Soldeu
Customer reviews of Park Piolets Mountain Hotel & Spa
Score
9

137 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
8.9 / 10
Hotel Facilities
9.2 / 10
Cleanliness
8.9 / 10
Staff
9.3 / 10
Price
8.4 / 10
Recommended for:
Single Party
7%
Young couples
22%
Senior couples
14%
Families
37%
Friends
20%
No response
2%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 8.5 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Park Piolets Mountain Hotel & Spa (showing @@mostrades@@ most recent from 137).

Isabel

NS/NC
Score
10
Travelled in February 2021
This review has been translated  
"All its little details, ski storage service and displacement AND collection at the foot of the slope"
"No comment"

Borja

NS/NC
Score
8.8
Travelled in February 2021
"The room is quite big and so comfortable. Also the hotel services are great, such as the transfer to Grandvalira, although it is 200m away, the buffet, the spa. Last but not least, the staff is there to make your stay unforgettable."
"The wifi is limited, only 4gb are available, that means streaming content must be downloaded before starting the stay or pay for premium wifi is the another choice."

Ana

from Madrid
Score
10
Travelled in January 2021
This review has been translated  
"Very friendly staff and very good facilities."
These customers have rated the accommodation but haven't made a specific comment:

Cristian

of NS/NC
Score
8
Travelled in January 2021

Maria

of NS/NC
Score
10
Travelled in January 2021

Sandra

of NS/NC
Score
10
Travelled in January 2021

Miguel

of NS/NC
Score
9.5
Travelled in January 2021

Patricia

NS/NC
Score
8.8
Travelled in February 2020
This review has been translated  
"Very good service in the hotel. Staff very nice and attentive. Transportation to tracks throughout the day. Abundant and good breakfast."

Leonardo

from Barcelona
Score
10
Travelled in February 2020
"Quality of food is very high."
These customers have rated the accommodation but haven't made a specific comment:

Juan Carlos

of NS/NC
Score
9.2
Travelled in January 2020

Pablo

NS/NC
Score
8.8
Travelled in April 2019
This review has been translated  
"As for cleanliness when we arrived the room was perfectly clean, but as the days passed, they did not care too much."

Bruno

NS/NC
Score
10
Travelled in March 2019
This review has been translated  
"Everything in the hotel is perfect, from breakfast buffet to dinner, bar, spa and kids club."
"I made the reservation in June to enjoy it in March, the quadruple room I booked was a triple with four beds, when the hotel has quadruple rooms with larger area."

Elena

NS/NC
Score
9.6
Travelled in January 2019
This review has been translated  
"Well located, shuttle service to tracks very well organized and fast."
"The spa is not included in the standard room."
These customers have rated the accommodation but haven't made a specific comment:

Carmen

of NS/NC
Score
10
Travelled in January 2019

Tomas

of NS/NC
Score
10
Travelled in January 2019

BP

NS/NC
Score
7.7
Travelled in March 2018
This review has been translated  
"Friendly staff and service Kids."
"Lack of forecast of gluten-free corner in restaurant"

Jose

from Barcelona
Score
9.3
Travelled in February 2018
This review has been translated  
"Everything perfect, especially the room for children"
"They charge the water at dinner and the price of the entrance to the spa"

Dolores

from Albacete
Score
9.3
Travelled in February 2018
This review has been translated  
"The hotel was wonderful, we already knew it, we liked it a lot and over it it has been renovated. Very very good."
"But ..., a pity to have to qualify with the lowest note the restaurant. And for this reason I will explain it. The orange juice of breakfast, the worst I have ever tasted in my life, good rectified, THE WORST. The price policy of the great winery I do not understand and of course I do not share it at all. I also go on to explain it, it is not understandable that a wine of € 5 to € 6, sell it at € 17-20 and at the opposite end wines from € 38 to € 40 for 42 times or that it was San Vicente. But in the end it must be company policy that I do not share."
These customers have rated the accommodation but haven't made a specific comment:

Salva

of Tarragona
Score
8.3
Travelled in February 2018

Joan

of NS/NC
Score
10
Travelled in January 2018

Vanesa

of Barcelona
Score
10
Travelled in January 2018

MU

from London
Score
9.3
Travelled in December 2017
This review has been translated  
"Good attention, rooms, views and spa."
"Vegetarian options are scarce."

Nestor

from Huesca
Score
10
Travelled in December 2017
This review has been translated  
"The kindness of all workers is something worth admiring, and all other perfect services, guarantee a very good stay."

Vicente

from Valencia
Score
9.3
Travelled in April 2017
This review has been translated  
"Excellent location for access to slopes, this is the second time I have stayed and I was pleasantly surprised by the quality and variety of the food, spectacular."
"That the spa is not free."
These customers have rated the accommodation but haven't made a specific comment:

Diego

of NS/NC
Score
9
Travelled in December 2017

Jose Emiliano

of NS/NC
Score
8
Travelled in April 2017

Pablo

of NS/NC
Score
8
Travelled in January 2017

Valerie

of Hautes-Pyrénées
Score
8
Travelled in January 2017

Marco

NS/NC
Score
9.7
Travelled in April 2017
This review has been translated  
"The theme of the taxi to the station is a point with the ski guards at the bottom ... Makes it very easy to arrive at tracks. The theme of Kids park is in the past."

Eduardo

from Castellón
Score
8.3
Travelled in March 2017
This review has been translated  
"Excellent treatment, constant updating of Hotel, improvements every time I repeat."
These customers have rated the accommodation but haven't made a specific comment:

Juan Francisco

of NS/NC
Score
9.3
Travelled in January 2017

Theresa

from South Wales
Score
8.3
Travelled in March 2017
"Location, food"
"I didn't think that there should be a charge to resident to use the pool and spa and I didn't like that it was closed in the afternoons The lounge areas were rather austere"

EP

from South East
Score
8.7
Travelled in February 2017
"Liked the decor of the hotel room - although on the small side for a family of four despite being a 'premium room'. Simon on reception was extremely helpful and managed to swap us to a room with a bath (rather than just a shower) despite the hotel being full. New and clean feel. Mini-bus service to slopes worked well although it was a busy week - it was worth getting up early to avoid the queues. We all enjoyed the spa facilities. Food was excellent - great variety and choice for everyone with some exceptional seafood served during the week. Chefs very friendly to the children."
"Public areas (bar-lounge area) were a bit 'soul-less' in terms of decor and sometimes staff would be very slow to serve (if indeed they noticed you were there at all). Swimming pool and spa definitely aimed at relaxing rather than actual swimming! Mini-bus drivers seemed to be a bit disgruntled that they were running past the advertised finish time of 5pm for pick-up from the slopes - again, because it was busy you could be at the pick-up point at 5pm and then have to wait for 20-25 minutes before a shuttle became available. It would be better if the service could run until 5.30. If your children don't finish ski school until 4.30 getting to the bus pick-up by 5 is quite difficult. (The drivers were friendly - I don't speak Spanish/Catalan so I may have misunderstood - this was an impression though and another couple said they had had to walk back to the hotel on one occasion.)"

Jorge

NS/NC
Score
7.3
Travelled in February 2017
This review has been translated  
"Friendly staff. Possibility that children from entering the spa during certain times. The quality of the buffet. Service for children."
"Not all rooms remodeled. On the web leaving the suites and not the standard rooms. Fairly basic bathrooms."

Alejandro

NS/NC
Score
7.7
Travelled in January 2017
This review has been translated  
"The hotel is generally good. Nice, well located, spacious and warm rooms and buffet breakfast and dinner is good compared other hotels. However we must note that the hotel is not cheap."
"One of the windows of the room had no shower curtain. From the first day he called on the staff to seek a solution that never came. A hotel of this category and price can not afford such mistakes."

Óscar Marcos

NS/NC
Score
10
Travelled in January 2017
This review has been translated  
"The staff very friendly, condition of the hotel very good, splendid dining and buffet dinner. Enough ski storage and transfer to the slopes. Also have sufficient parking space outside."
"The breakfast buffet comparatively less good than dinner. The wifi with many problems and connection failures. Foul to better regulate the heating room, it was very hot."

Jesus

from Asturias
Score
9.7
Travelled in January 2017
This review has been translated  
"Generally all, the shuttle to tracks, fast and friendly, the food, cleanliness."
"In the spa entrance have children, spa will relax and besides having to pay it and put up with the children playing is not very consistent"
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Select the ski resort

Distance

Great
This accommodation provides a shuttle bus to the slopes. Ask reception for more info. 
Grandvalira - Soldeu
Cable-Car
400 m
2 min
Caldea 3 hours (morning ticket)
Caldea
18.6 km
27 min
Caldea 3 hours (evening ticket)
Caldea
18.7 km
27 min