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Hotel Melia Sierra Nevada
Plaza De Pradollano, S/n, 18196, Sierra Nevada, 18196, Pradollano
The 4* Melia Sierra Nevada Hotel is located at the entrance of the Plaza de Pradollano, less than 100 metres away from the Sierra Nevada ski resort access. Guests will be able to go to the slopes using the Borreguiles cable-car which is only 2 minutes away on foot. Not far away, it is also possible to use the Al-Andalus cable-car.
The Melia Sierra Nevada Hotel has a great location, right in the heart of the ski resort with first class facilities and services. The hotel has a traditional mountain decoration where wood, stone and warm tones predominate.
The hotel has known how to evolve and adapt its services to guest demands, without losing its traditional atmosphere, that makes it a unique hotel.
This season you can enjoy for free Yhi Wellness, an ideal place to relax contemplating the wonderful views of the mountains in Sierra Nevada. Let yourself get carried away by the harmony of this spectacular scenario and give yourself a unique moment to purify your body and silence the mind.
The hotel also has other facilities:
Pressure zone: Recreation vessel, chronic current swim, swan neck (cervical massage), hydrogenated beds, hydrogentant seats, pressure jets for legs and waist, and volcano (hydrogenating jets sole of the foot).
Contrast zone: Finnish sauna, Turkish bath, bithermal showers, foot bath, ice fountain.
The Yhi Wellness also has several treatment cabins and 2 private whirlpools (services for a fee, check prices).
The spa overlooks the valley and has great views of the slopes.
Some of the detailed services may have to be paid at the accommodation. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.
- Check in: from 14:00h.
- Check out: before 12:00h.
- Breakfast schedule: From 08:00 a.m. to 10:30 a.m.
- Dinner schedule: From 8:00 p.m. to 11:30 p.m.
- Price of cots: Free (upon request and availability)
- Access to the SPA: Gratuitous. Hours: from 1:00 p.m. to 10:00 p.m. Minimum age of access: 12 years.
- Safe: Payment. To consult directly in the accommodation.
24h reception
Restaurant
Bar
Heating
Air-conditioning in the main facilities
Meeting Room
Not Pet-Friendly
Sauna
Fitness Centre
Indoor swimming pool
Public Car Park (available near the accommodation)
Elevator
Turkish bath
Ice fountain
Relax Bed
Footbath
Jets for muscular system stimulation
Children's Club
No Car Park Available
Breakfast (Buffet)
Dinner (Buffet)
Spa (free access)
Free Wi-Fi
Free Baby Cot (on request)
Suitable for those with reduced mobility
TV
Telephone
Toilet
Shower or Bathub
Hairdryer
Heating
Safe (to be paid at reception)
Deals Hotel Melia Sierra Nevada
Easter Ski Breaks
March Ski Breaks
Half Term Ski Breaks
Week Ski Breaks
Midweek Breaks
March Breaks
Mountain Hotels
Average rating
8.9
141
reviews
100% verified!
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Note detail:
Rooms
8.5 / 10
Hotel Facilities
9.4 / 10
Cleanliness
9.2 / 10
Food Quality
9.1 / 10
Staff
9.4 / 10
Price
7.7 / 10
Recommended for:
Single Party
7%
Young couples
24%
Senior couples
23%
Families
34%
Friends
13%
No response
3%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 7.8 / 10
Free Wi-Fi
Rated: 7.8 / 10
Who writes the reviews?
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Melia Sierra Nevada (showing @@mostrades@@ most recent from 141).
(showing @@mostrades@@ from 141)
These customers have rated the accommodation but haven't made a specific comment:
Jesús
of NS/NC
Rated
9
Travelled in 2020
Ángela
of NS/NC
Rated
9.3
Travelled in 2020
Álvaro
of Albacete
Rated
9.3
Travelled in 2020
Gabriel
from Baleares
Rated
7.3
Travelled in December 2019
"The location, the friendliness of the chefs and waiters of the restaurant."
"We were not offered a room to change the last day, we were without heating the first day, little ambience Dr the reception."
Frijolito
NS/NC
Rated
8.7
Travelled in December 2019
"The ski keeper is very comfortable, great breakfast."
"Views to the wall, two elevators to reach a 4 floor Pretty basic room."
Fernando
from Madrid
Rated
9.7
Travelled in December 2019
"Close to bars, supermarkets, lockers and cable cars. Excellent breakfast Spa included Ski storage included and very comfortable."
"Parking too small and without electric car charger. It was full when we checked in. The spa water was cold."
These customers have rated the accommodation but haven't made a specific comment:
Alain
of NS/NC
Rated
9.3
Travelled in December 2019
Belen
of NS/NC
Rated
9.7
Travelled in December 2019
Juan Miguel
of Madrid
Rated
9.7
Travelled in December 2019
Jordi
of Alicante
Rated
9
Travelled in December 2019
Alessa
NS/NC
Rated
9
Travelled in December 2019
"The excellent breakfast, the proximity to the slopes and the main squares, the modern and good sized room. The SPA included is really good and comes great after skiing."
"The cleanliness of the room far above, the shower was not cleaned. The little informed staff at the time of asking basic information questions. Parking is expensive and is the only option."
Lourdes
NS/NC
Rated
8.7
Travelled in December 2019
"Excellent location, unbeatable breakfast, comfortable and warm rooms. They left us a courtesy room to take a shower after skiing on the day of check-out."
"The temperature of the spa is always low (we already experienced it last year) and the schedule without children, expensive parking, is not respected."
Jose Luis
NS/NC
Rated
6.5
Travelled in April 2019
"Good location, good restaurant and perfect staff."
"The price you pay does not correspond to a 4 star hotel, the room faced a lot and a wall, the room itself is not a **** hotel, the parking is very expensive and apparently has nothing to do with the hotel although you can access directly from it, at breakfast if you want natural orange juice are € 4 long. Conclusion you have hotels at 100m of this at half price with two or three stars and the like. To go up to the rooms you have to go up with the elevator to the second floor crossing a corridor and take another sensor. With which everyone who opine."
These customers have rated the accommodation but haven't made a specific comment:
Javier
of NS/NC
Rated
8.3
Travelled in April 2019
Maria Dolores
of NS/NC
Rated
9.7
Travelled in April 2019
Fernando
of NS/NC
Rated
8.3
Travelled in April 2019
Estela
of Ourense
Rated
9.7
Travelled in April 2019
Enrique
NS/NC
Rated
9.3
Travelled in April 2019
"The buffet very varied and of good quality, comfortable rooms."
"Spa water is cold for a spa"
Gustavo
NS/NC
Rated
10
Travelled in April 2019
"Buffet food"
Hector
NS/NC
Rated
8
Travelled in April 2019
"In general, everything is fine"
"It is not that I do not like it but that the bathrooms do not have a respirator, and that they charge me for the water apart from the water when I eat now, having the average pension"
These customers have rated the accommodation but haven't made a specific comment:
Gregorio
of NS/NC
Rated
9.2
Travelled in April 2019
Laurentzi
of NS/NC
Rated
9.7
Travelled in March 2019
Pedro
of NS/NC
Rated
6
Travelled in March 2019
Roberto
of Alicante
Rated
9.3
Travelled in March 2019
Javier
NS/NC
Rated
9
Travelled in April 2019
"Central and in service area. Very close to tracks, ticket offices and restaurants. Hotel for family with children. Total recommendation."
Manu
from Madrid
Rated
9.3
Travelled in April 2019
"Staff, situation, buffet"
"The water and ambient temperature of the spa somewhat cold."
Ana
from Madrid
Rated
10
Travelled in March 2019
"The Meliá Sierra Nevada never disappoints. - unbeatable location with access to Pradollano - excellent buffet breakfast and dinner (and special mention to the manager of the dining room of the dinner: wonderful service) - very comfortable and complete spa - very spacious and comfortable rooms"
"It's the second time we've come to the hotel and we love it. The only downside that would put on this occasion is the preparation of the room: the staff was not fine and missing some things like bathrobes, extra blanket ... But nothing that has not been solved quickly with a call to reception."
These customers have rated the accommodation but haven't made a specific comment:
Marta
of Madrid
Rated
8
Travelled in March 2019
Sebastian
of NS/NC
Rated
9.7
Travelled in March 2019
Javier
of NS/NC
Rated
8.7
Travelled in March 2019
María
of NS/NC
Rated
10
Travelled in March 2019
Marta
NS/NC
Rated
9.3
Travelled in March 2019
"Everything has been a pleasure at the Hotel."
Daniel
NS/NC
Rated
9
Travelled in March 2019
"Location and Restoration"
Hotel Melia Sierra Nevada
Dear Daniel, We would like to thank you for sharing the assessment of your stay with us. We hope to see you again soon. Sincerely, Marisa Lopez Guest Experience Manager
Marta
NS/NC
Rated
10
Travelled in March 2019
"VERY GOOD ATTENTION IN THE RECEPTION AND IN THE BREAKFAST."
"LOW QUALITY WIFI"
These customers have rated the accommodation but haven't made a specific comment:
Alejandro
of NS/NC
Rated
7
Travelled in March 2019
Joakim
of NS/NC
Rated
8.7
Travelled in March 2019
Mary Paz
of NS/NC
Rated
9.3
Travelled in March 2019
Juan Miguel
of NS/NC
Rated
9.3
Travelled in March 2019
Alejandro
from Madrid
Rated
9.7
Travelled in March 2019
"Internet and tv"
Javi
from Madrid
Rated
9
Travelled in March 2019
"The breakfast was very good. The attention of the staff very good."
"The water in the spa pool should be hotter."
Hotel Melia Sierra Nevada
Dear Javi, Thank you very much for choosing us to stay during your stay in the mountains and for sharing your experience with us. We are happy to know that you enjoyed breakfast so much and that our staff treated you so well. In relation to what he says about spa water, we have passed on to the SSTT team so that the next time he returns to our spa his experience is wonderful. Sincerely, Marisa López Guest Experience Manager
Masol
from Madrid
Rated
8.7
Travelled in March 2019
"It is very nice in general"
"Parking a bit expensive"
Hotel Melia Sierra Nevada
Dear Masol. Thank you very much for sharing the general assessment of your stay, it is a pleasure to know that you have enjoyed your stay with us so much. We hope to have a new opportunity to welcome you back to the Meliá Sierra Nevada. Sincerely, Marisa López Guest Experience Manager
These customers have rated the accommodation but haven't made a specific comment:
Bartolome
of NS/NC
Rated
7.7
Travelled in February 2019
No Reply
of Madrid
Rated
8
Travelled in March 2019
Fco. Javier
of NS/NC
Rated
9.3
Travelled in March 2019
Marta
of NS/NC
Rated
9.7
Travelled in February 2019
Diego Antonio
NS/NC
Rated
7.7
Travelled in March 2019
"The location is excellent"
"Too hot in the rooms and in the hotel. Hotel parking is expensive. The wifi is very bad, and the spa is not recommended, many young children, impossible to relax and it is also very simple."
Hotel Melia Sierra Nevada
Dear Diego Antonio, First of all we would like to thank you for choosing the Meliá Sierra Nevada hotel to stay. Thank you also for sharing your experience with us. We deeply regret that your experience in general, has not been as satisfactory as we would have liked, since the satisfaction of our customers is one of our main objectives. We hope to have an opportunity to receive you again at the hotel, and show you everything we have improved upon. Sincerely, Marisa López Guest Experience Manager
Claudio
NS/NC
Rated
6.3
Travelled in February 2019
"The hotel complies with the 4 stars, and the expected amenities are almost all present. Even nice things like the living room. The buffets were not bad."
"A 4-star room should not face a wall. The window faced a stone wall that did not let the light in giving an impression of being in a basement. These rooms should be cheaper, not sell us a 3-star room at a price of 4 stars. The fact that there is a higher range that says mountains view does not imply that you should anticipate that the views of your room are going to be a wall. In addition, when discussing it with the reception, somewhat disgusted, I had the most surreal experience of my stays at any hotel, which was the receptionist yelling at me, hanging up the phone twice and of course not changing my room. The third call I made to the reception after the person had hung up twice the phone was answered by a man with a different mood who told us that the next day they would change our room, which I settled for. The next morning we went down to ask about the change of room and they told us that we had to collect all the things for someone to change the luggage of the room, but of course we had to go to pick up the ski equipment and others with what I finally decided to give up My intention to change rooms and eat the wall 4 days, for 1500 euros. It is the wall that I have paid the ...most for looking at my life. But of all this, the most tremendous and incredible is not the room, which also, but the attitude of the receptionist who literally hung up on me twice, spoke to me as if i did not have the slightest respect for myself. Which is not a receipt in any environment, but much less in a place for which you have paid 1500 euros to go. They could have invited us to dinner for the bad drink, or a bowl of almonds at least, but not even that. Anyway, thinking that i was paying for a certain guarantee of well-being, i ate the wall and ate the receptionist, which did not correspond to me. If you go to this hotel, be careful not to show disagreement with anything, in case you are treated like me."
Hotel Melia Sierra Nevada
Dear Claudio, First of all we would like to thank you for choosing us to stay during your stay in Sierra Nevada and for sharing your experience with us. The comments of our customers help us improve day by day, since they are the most real feedback we have. In relation to the reception incident, ask him to accept our sincere apologies, and inform him that the necessary measures have already been taken so that this fact does not happen again in the future. We hope you will give us a second chance, to show you everything we can improve on. Sincerely, Marisa López Guest Experience Manager
Marta
NS/NC
Rated
8.3
Travelled in February 2019
"The spa the salon the buffet"
"The views of the room A bit expensive"
Hotel Melia Sierra Nevada
Dear Marta, We would like to thank you for choosing us to stay during your stay in Sierra Nevada and that you have shared your experience with us, as your comments help us improve day by day. We are happy to know that both our buffet and our spa liked it so much. We are looking forward to your return so you can enjoy them again. Sincerely, Marisa López Guest Experience Manager
These customers have rated the accommodation but haven't made a specific comment:
Julio
of NS/NC
Rated
10
Travelled in February 2019
Ismael
of NS/NC
Rated
8.3
Travelled in February 2019
Judith
of NS/NC
Rated
9.6
Travelled in February 2019
Luis
of NS/NC
Rated
10
Travelled in February 2019
Jorge
from Madrid
Rated
9.7
Travelled in February 2019
"The location is very good, close to the ski lift, the hotel is luxurious, very complete and good breakfast, very good service, large rooms very clean and very good beds."
Hotel Melia Sierra Nevada
Dear Jorge, We would like to thank you for sharing your experience with us. We are proud to know that your stay has been so pleasant and that you could enjoy both our breakfast and our equipment. We hope to have a new opportunity to receive you with us, so you can enjoy again in Sierra Nevada. Sincerely, Marisa López Guest Experience Manager
Daniel
NS/NC
Rated
8
Travelled in February 2019
"Very close to everything"
"Complimentary rooms on the day you leave make you wait an hour to shower"
Manuel
NS/NC
Rated
10
Travelled in February 2019
"I think we could not make a better choice. Everything was perfect: Facilities, location, services and staff. Without a doubt the place to stay in Sierra Nevada. We want to highlight the attention of Igna, at reception, who took care at all times that we were comfortable. Thank you very much, we will repeat."
These customers have rated the accommodation but haven't made a specific comment:
Marinus
of NS/NC
Rated
4
Travelled in February 2019
Lander
of NS/NC
Rated
9.3
Travelled in February 2019
Paula Melissa
of NS/NC
Rated
10
Travelled in February 2019
Pablo
of NS/NC
Rated
8
Travelled in February 2019
Jose Luis
from Madrid
Rated
8
Travelled in February 2019
Distance
Sierra Nevada
- Borreguiles (Sierra Nevada)
Distance from slopes
0.1 km
1 min
