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Habitat Zona Alta
Edificio Acongra, Urbanización Pradollano, 18196, Sierra Nevada
Hotel Information     Services    

About

The apartments are located in the upper area of ​​the ski resort of Sierra Nevada, more than 350 meters from the Parador chairlift. The apartments are located in the following buildings in the Upper Zone: Nevada Area, Boabdil, The Alps, Acongra, Galatino and similar.

All apartments are fully equipped with electric cooker, fridge, microwave, television, kitchenware, heating / radiator, bathroom with shower or bathtub. A deposit of € 150 per apartment will be requested and must be deposited with a credit or debit card.

 

IMPORTANT INFORMATION ABOUT THE DELIVERY OF KEYS

The reception and collection of keys will be made at the reception of Hotel Montesol Arttyco (in the Acongra building next to the CARD, in the upper area of ​​the resort). You must contact the accommodation on the day of arrival to confirm the arrival time

 

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.


Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 17:00h.
  • Check out: before 11:00h.

Services

Hotel Services
  • Not Pet-Friendly
  • Laundry Service
  • Elevator
  • Outdoor Car Park (to be paid at reception)
  • Indoor Car Park (to be paid at reception)
  • Safe at the reception
  • Suitable for those with reduced mobility
  • Cloakroom
  • Connecting rooms
Room Services
  • Bathtub
  • Shower
  • Kitchen
  • Fridge
  • Electric coffee-maker
  • Microwave
  • Heating
See more
Edificio Acongra, Urbanización Pradollano 18196 Sierra Nevada
Customer reviews of Habitat Zona Alta
Score
7.7
78 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
7.3 / 10
Hotel Facilities
7.1 / 10
Cleanliness
7.9 / 10
Staff
8.2 / 10
Price
7.8 / 10
Recommended for:
Single Party
9%
Young couples
32%
Senior couples
5%
Families
17%
Friends
39%
No response
2%
 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Habitat Zona Alta (showing @@mostrades@@ most recent from 78).

Ruben

from Murcia
Score
9.2
Travelled in February 2020
This review has been translated  
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"The apartment was great, the attention of the staff of 10. We forgot to ask for a crib in the reservation and they put it without any problems."
"The adjoining rooms and the hallway were heard a lot. It looked like you had people inside the room."

Geno

NS/NC
Score
8
Travelled in February 2020
This review has been translated  
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"The price is ok. And the apt wn is very well. It has a supermarket and bar opposite. And free parking around"
"They could change the sofa cover."

Gabriel

from London
Score
10
Travelled in February 2020
This review has been translated  
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"The apartment was in excellent condition and the service was excellent"
"Everything was perfect I have no complaints"
These customers have rated the accommodation but haven't made a specific comment:

Jesús Domingo

of NS/NC
Score
8.8
Travelled in March 2020

Beatriz

of NS/NC
Score
6.4
Travelled in March 2020

María Cristina

of Cádiz
Score
10
Travelled in February 2020

Jorge

of NS/NC
Score
6.8
Travelled in February 2020

Carla

NS/NC
Score
6.8
Travelled in January 2020
This review has been translated  
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"The personal attention was excellent. Resolute and friendly."
"The individual beds are very small. From the room you could hear the conversations of the apartment next door."

Habitat Zona Alta

Thank you very much Carla, we are very proud of our staff, and these comments make us even more so. We will try to improve on the things you tell us. Thank you
These customers have rated the accommodation but haven't made a specific comment:

Paula

of NS/NC
Score
9.6
Travelled in February 2020

David

of NS/NC
Score
9
Travelled in February 2020

Sandra

of NS/NC
Score
8.4
Travelled in February 2020

Marina

of NS/NC
Score
10
Travelled in January 2020
These customers have rated the accommodation but haven't made a specific comment:

Alejandro

of NS/NC
Score
9.2
Travelled in January 2020

Pablo

NS/NC
Score
2.6
Travelled in December 2019
This review has been translated  
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"Bad beds are bunk beds"

Habitat Zona Alta

We feel that your stay was not to your liking, but when you booked, you already knew or should know that in the studio there is a bunk bed and a sofa bed, which is what you were given, we cannot put 4 beds in the living room, If I wanted another type of bed I had to book an apartment with a bedroom. Greetings and again tell you that we regret the confusion.

Christian

NS/NC
Score
6
Travelled in December 2019
This review has been translated  
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"Relative proximity to the ski slopes."
"Little clarity in the management of the collection of keys, you have to go to a hotel to collect the keys, go to another ... They do not facilitate parking even if there are parking spaces in the hotel. The check-in time is at 5pm and the check-out time at 11am. The beds were not comfortable. A lot of noise in the rooms and hallways. The shower had almost no pressure. There was no soap ..."

Habitat Zona Alta

When you make the reservation you already know that the collection of keys is done at the Hotel Montesol Arttyco, and there it is perfectly explained with a plan where your apartment is. Parking is available for a fee of € 15 per night, if you request it on arrival and pay it, provide it. As in all accommodations, the departure time is earlier than the time of entry, otherwise we could have the apartments ready upon arrival. We never complained about the beds in the apartment you occupied, but the responsible staff will review them, thanks for telling us, as well as the water pressure. Amenities we do not put in our apartments, we are sorry.

Magdalena

from Baleares
Score
10
Travelled in December 2019
This review has been translated  
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"Where the apartment was"

Habitat Zona Alta

Thank you very much Magdalena for your assessment. Greetings
These customers have rated the accommodation but haven't made a specific comment:

Hector

of NS/NC
Score
6.7
Travelled in December 2019

Javier

of NS/NC
Score
7.6
Travelled in December 2019

Lucas

of Alicante
Score
8.8
Travelled in April 2019

Hélène

of Málaga
Score
8.8
Travelled in April 2019

Francisco Javier

NS/NC
Score
7.6
Travelled in December 2019
This review has been translated  
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"Situation and cleaning"
"Moisture problem due to lack of extraction in the bathroom"

Rafael Fº

NS/NC
Score
5.6
Travelled in April 2019
This review has been translated  
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"Remodeled apartment, and it is practical."
"Room and very small beds. It is the apartment, more expensive in relation to the quality of the price."

Angel

from Madrid
Score
4.4
Travelled in April 2019
This review has been translated  
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"The reception girl very nice and nice. The apartment had everything necessary to be at home."
"Only the heating worked the first day, the rest did not. They ask that everything be perfectly clean. One is going to enjoy the holidays and not to clean a paid apartment. The cleaning should be included in the price. The elevator that goes directly to floor 0 in my case did not work. There were two other elevators that leave you somewhere that you have to go through the parking lot to get to the apartment. Bunk beds with super uncomfortable mattresses, uncomfortable pillows. You could not open the bathroom window to ventilate, it was screwed. They do not give the ski pass at the moment and you can not use the chairlift to go down to the pick-up point until the second day."
These customers have rated the accommodation but haven't made a specific comment:

Rodrigo

of Guadalajara
Score
8.4
Travelled in March 2019

Paula

of NS/NC
Score
7
Travelled in March 2019

Álvaro

of NS/NC
Score
7.6
Travelled in March 2019

David

of NS/NC
Score
8.4
Travelled in February 2019

roover

from Sevilla
Score
5.6
Travelled in April 2019
This review has been translated  
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"The "floor" has what it takes - it has a small fridge, microwave, and a fairly modern TV; It is well located about 5 minutes walk from a chairlift to go down and up to Pradollano without much complication. In addition there are several small supermarkets nearby. It was not dirty, and in general it fulfills its function, but that's it."
"Despite having taken a studio for 1-2 people, I did not think that I would find a nothing more than a sofa bed for two adults. To say that benefits are basic is a lot to say. The sheets with spots of ... Oil? Can be? And being a sofa bed, there was nothing like hooking the bottom to anywhere so you dance a lot. It seems that one of the two radiators did not work, and had left one of oil to help, but even so, it was very difficult to heat the room. Moreover, being on the first floor, the floors were constantly damp from condensation due to the difference in temperature between the floor and the room. That humidity was noticeable in everything that touched the floor (clothes of course, the comforter, the slippers even), and in the bathroom it seemed that even the towels that were in a kind of hollow (in the absence of a shelf more Traditional) they were wet. I would not say "any other place better", but I would say that it is not the best I have known in this price range."

Javier

from Burgos
Score
8.4
Travelled in April 2019
This review has been translated  
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"The apartment was quite good, very well furnished"

Luis

NS/NC
Score
3.2
Travelled in March 2019
This review has been translated  
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"Nothing"
"Kitchen hood without extraction Broken shower Shower plate without siphon and odors. This is my opinion after hearing the change of apartment, the previous one was even worse and this is considered as good."
These customers have rated the accommodation but haven't made a specific comment:

No Reply

of NS/NC
Score
9.6
Travelled in February 2019

Pablo

of NS/NC
Score
8.8
Travelled in February 2019

Luis Enrique

of Albacete
Score
8.4
Travelled in February 2019

Jose Antonio

of NS/NC
Score
5.2
Travelled in January 2019

Rosa María

NS/NC
Score
8.8
Travelled in March 2019
This review has been translated  
Show message in original language
"Everything is great. The apartment very comfortable, we spent heat with the heating. Very clean and cozy. They are not hard to find, they gave us a map and directions and we arrived right away. It is next to the chairlift to go down to Pradollano. Highly recommended"
"It lacks Wi-Fi and a little more capacity of hot water to the thermos. Otherwise all great."

Arturo

NS/NC
Score
6
Travelled in February 2019
This review has been translated  
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"Near tracks, collected and cozy."
"There was no storekeeper or anything like that so you take half a bath with the boards and boots. The mattresses were terrible, I still have the springs marked on the back."

Gertrudis

NS/NC
Score
1
Travelled in February 2019
This review has been translated  
Show message in original language
"Nothing"
"Uncomfortable beds, semi clogged toilet, the staff put us off by requesting a blanket, we took two apartments and they were not told that they were in different buildings (very far from each other), they forced us to pick up the dishwasher and put the dishes in your site"

Habitat Zona Alta

Good afternoon: We feel your appreciation. We always rely on constructive criticism to improve. But in their case they are not constructive, they are rather a revenge for a misunderstanding on their part. Everything comes from his mistake of not informing Esquiades.com or the establishment that they had 2 different reservations, with different names, made a week apart, ... So it is materially impossible for us to know that they came together. That already motivated them a tremendous anger at his arrival without being our fault. Normally customers when they make different reservations notify us either directly or through Esquiades.com of such situation and we assign them nearby apartments (as far as possible); and you did not. Sorry, it's not our fault. When you book you can see that it is not an aparthotel, they are tourist apartments located in different buildings of the Station. Everything that counts later is a consequence of his failure to inform. The proof is that the comment of the other reservation made by his friend is a copy of this. The staff never compromises to solve the problems of the clients (neither for blankets nor for any other thing, here they are to solve the pr...oblems that could arise), for that reason it is the most valued by our clients with more than an 8 out of 10. We have 24 hour attention to solve problems that may arise, and you did not use it. No one has ever complained about the beds in that apartment and as for the toilet if he had warned the maintenance staff he would have solved it. But if he does not warn us ... We're very sorry, really. A greeting.
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These customers have rated the accommodation but haven't made a specific comment:

David

of Madrid
Score
7.2
Travelled in January 2019

Alejandro

of Baleares
Score
8.8
Travelled in January 2019

Javier

of NS/NC
Score
7.6
Travelled in January 2019

Luca Davide

of NS/NC
Score
8.8
Travelled in January 2019

Antonio

NS/NC
Score
1
Travelled in February 2019
This review has been translated  
Show message in original language
"Nothing"
"There were no beds, only two filthy sofas and above with the dirty sheets. It was an apartment without a room, you had to sleep on the sofa obligatorily, disgust. The fatal staff, we went two groups and they sent us to apartments super distant from each other, they put us off by asking for a blanket and toilet paper. The staff treated clients with contempt. I will not repeat with these people ever again."

Victor

NS/NC
Score
8.8
Travelled in February 2019
This review has been translated  
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"We were in the building had a medium area, good location near the chair lift and very friendly staff"
"The water heater broke down several times and hot water did not come out, it is true that the staff is worried and try to fix it quickly"

Jorge

NS/NC
Score
9.2
Travelled in February 2019
This review has been translated  
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"I really liked the mountain views, the cleanliness of the apartment and its service in general."

Gonzalo

from Madrid
Score
9.2
Travelled in February 2019
This review has been translated  
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"The apartment very comfortable and clean. The kitchen with all the utensils to be able to cook. Apartment with charm and good views."

Sara

NS/NC
Score
7.6
Travelled in February 2019
This review has been translated  
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"Value for money, reception 24h, we stayed in the middle area despite having hired high area, there was parking almost always"
"The curtains of the main room let in a lot of light and at 7:30 a.m. At the latest you could not sleep anymore, the thermos of hot water has little autonomy, shortage of cutlery to eat, and the chairlift is not very close and when you get tired have to climb 2 flights of stairs and a slope because it does not come very well!"

Alejandro

from Madrid
Score
9.2
Travelled in February 2019
This review has been translated  
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"Apartment quite spacious and comfortable for 3 people who went and we were in high area that we did not have to go down to the egg ate track and ski lift directly highly recommended"
"Little hot water for all three since it was a small thermos for my taste"

Jose

NS/NC
Score
8.4
Travelled in February 2019
This review has been translated  
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"The views"
"Broken shower doors"

Habitat Zona Alta

Thank you very much Jose for your comments, we will notify the maintenance staff of what you tell us. Greetings and we hope to see you again among us

Giacomo Maria

NS/NC
Score
8
Travelled in January 2019
This review has been translated  
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"The location and the complete pack"
"There were only 2 pans"
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Distance

Sierra Nevada - Sierra Nevada
Cable-Car
2.2 km
6 min
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