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Habitat Zona Alta
Edificio Acongra, Urbanización Pradollano, 18196, Sierra Nevada
The apartments are located in the upper area of the ski resort of Sierra Nevada, more than 350 meters from the Parador chairlift. The apartments are located in the following buildings in the Upper Zone: Nevada Area, Boabdil, The Alps, Acongra, Galatino and similar.
All apartments are fully equipped with electric cooker, fridge, microwave, television, kitchenware, heating / radiator, bathroom with shower or bathtub. A deposit of € 150 per apartment will be requested and must be deposited with a credit or debit card.
IMPORTANT INFORMATION ABOUT THE DELIVERY OF KEYS
The reception and collection of keys will be made at the reception of Hotel Montesol Arttyco (in the Acongra building next to the CARD, in the upper area of the resort). You must contact the accommodation on the day of arrival to confirm the arrival time
Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.
- Check in: from 17:00h.
- Check out: before 11:00h.
Not Pet-Friendly
Laundry Service
Elevator
Outdoor Car Park (to be paid at reception)
Indoor Car Park (to be paid at reception)
Safe at the reception
Suitable for those with reduced mobility
Cloakroom
Connecting rooms
Bathtub
Shower
Kitchen
Fridge
Electric coffee-maker
Microwave
Heating
Deals Habitat Zona Alta
Easter
Half Term
March Mid-Winter Breaks
Christmas
Midweek Breaks
Ski in Carnival
Weekly Specials
March
Mountain Hotels
Average rating
7.3
59
reviews
100% verified!
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Note detail:
Rooms
7.1 / 10
Hotel Facilities
6.7 / 10
Cleanliness
7.3 / 10
Staff
8.1 / 10
Price
7.5 / 10
Recommended for:
Single Party
9.3%
Young couples
31.8%
Senior couples
4.7%
Families
16.8%
Friends
35.5%
No response
1.9%
Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Habitat Zona Alta (showing @@mostrades@@ most recent from 59).
(showing @@mostrades@@ from 59)
Rafael Fº
NS/NC
Rated
5.6
Travelled in April 2019
"Remodeled apartment, and it is practical."
"Room and very small beds. It is the apartment, more expensive in relation to the quality of the price."
Angel
from Madrid
Rated
4.4
Travelled in April 2019
"The reception girl very nice and nice. The apartment had everything necessary to be at home."
"Only the heating worked the first day, the rest did not. They ask that everything be perfectly clean. One is going to enjoy the holidays and not to clean a paid apartment. The cleaning should be included in the price. The elevator that goes directly to floor 0 in my case did not work. There were two other elevators that leave you somewhere that you have to go through the parking lot to get to the apartment. Bunk beds with super uncomfortable mattresses, uncomfortable pillows. You could not open the bathroom window to ventilate, it was screwed. They do not give the ski pass at the moment and you can not use the chairlift to go down to the pick-up point until the second day."
roover
from Sevilla
Rated
5.6
Travelled in April 2019
"The "floor" has what it takes - it has a small fridge, microwave, and a fairly modern TV; It is well located about 5 minutes walk from a chairlift to go down and up to Pradollano without much complication. In addition there are several small supermarkets nearby. It was not dirty, and in general it fulfills its function, but that's it."
"Despite having taken a studio for 1-2 people, I did not think that I would find a nothing more than a sofa bed for two adults. To say that benefits are basic is a lot to say. The sheets with spots of ... Oil? Can be? And being a sofa bed, there was nothing like hooking the bottom to anywhere so you dance a lot. It seems that one of the two radiators did not work, and had left one of oil to help, but even so, it was very difficult to heat the room. Moreover, being on the first floor, the floors were constantly damp from condensation due to the difference in temperature between the floor and the room. That humidity was noticeable in everything that touched the floor (clothes of course, the comforter, the slippers even), and in the bathroom it seemed that even the towels that were in a kind of hollow (in the absence of a shelf more Traditional) they were wet. I would not say "any other place better", but I would say that it is not the best I have known in this price range."
These customers have rated the accommodation but haven't made a specific comment:
Lucas
of Alicante
Rated
8.8
Travelled in April 2019
Hélène
of Málaga
Rated
8.8
Travelled in April 2019
Rodrigo
of Guadalajara
Rated
8.4
Travelled in March 2019
Paula
of NS/NC
Rated
7
Travelled in March 2019
Javier
from Burgos
Rated
8.4
Travelled in April 2019
"The apartment was quite good, very well furnished"
Luis
NS/NC
Rated
3.2
Travelled in March 2019
"Nothing"
"Kitchen hood without extraction Broken shower Shower plate without siphon and odors. This is my opinion after hearing the change of apartment, the previous one was even worse and this is considered as good."
Rosa María
NS/NC
Rated
8.8
Travelled in March 2019
"Everything is great. The apartment very comfortable, we spent heat with the heating. Very clean and cozy. They are not hard to find, they gave us a map and directions and we arrived right away. It is next to the chairlift to go down to Pradollano. Highly recommended"
"It lacks Wi-Fi and a little more capacity of hot water to the thermos. Otherwise all great."
These customers have rated the accommodation but haven't made a specific comment:
Álvaro
of NS/NC
Rated
7.6
Travelled in March 2019
David
of NS/NC
Rated
8.4
Travelled in February 2019
No Reply
of NS/NC
Rated
9.6
Travelled in February 2019
Pablo
of NS/NC
Rated
8.8
Travelled in February 2019
Arturo
NS/NC
Rated
6
Travelled in February 2019
"Near tracks, collected and cozy."
"There was no storekeeper or anything like that so you take half a bath with the boards and boots. The mattresses were terrible, I still have the springs marked on the back."
Gertrudis
NS/NC
Rated
1
Travelled in February 2019
"Nothing"
"Uncomfortable beds, semi clogged toilet, the staff put us off by requesting a blanket, we took two apartments and they were not told that they were in different buildings (very far from each other), they forced us to pick up the dishwasher and put the dishes in your site"
Habitat Zona Alta
Good afternoon: We feel your appreciation. We always rely on constructive criticism to improve. But in their case they are not constructive, they are rather a revenge for a misunderstanding on their part. Everything comes from his mistake of not informing Esquiades.com or the establishment that they had 2 different reservations, with different names, made a week apart, ... So it is materially impossible for us to know that they came together. That already motivated them a tremendous anger at his arrival without being our fault. Normally customers when they make different reservations notify us either directly or through Esquiades.com of such situation and we assign them nearby apartments (as far as possible); and you did not. Sorry, it's not our fault. When you book you can see that it is not an aparthotel, they are tourist apartments located in different buildings of the Station. Everything that counts later is a consequence of his failure to inform. The proof is that the comment of the other reservation made by his friend is a copy of this. The staff never compromises to solve the problems of the clients (neither for blankets nor for any other thing, here they are to solve the pr...oblems that could arise), for that reason it is the most valued by our clients with more than an 8 out of 10. We have 24 hour attention to solve problems that may arise, and you did not use it. No one has ever complained about the beds in that apartment and as for the toilet if he had warned the maintenance staff he would have solved it. But if he does not warn us ... We're very sorry, really. A greeting.
Antonio
NS/NC
Rated
1
Travelled in February 2019
"Nothing"
"There were no beds, only two filthy sofas and above with the dirty sheets. It was an apartment without a room, you had to sleep on the sofa obligatorily, disgust. The fatal staff, we went two groups and they sent us to apartments super distant from each other, they put us off by asking for a blanket and toilet paper. The staff treated clients with contempt. I will not repeat with these people ever again."
These customers have rated the accommodation but haven't made a specific comment:
Luis Enrique
of Albacete
Rated
8.4
Travelled in February 2019
Jose Antonio
of NS/NC
Rated
5.2
Travelled in January 2019
David
of Madrid
Rated
7.2
Travelled in January 2019
Alejandro
of Baleares
Rated
8.8
Travelled in January 2019
Victor
NS/NC
Rated
8.8
Travelled in February 2019
"We were in the building had a medium area, good location near the chair lift and very friendly staff"
"The water heater broke down several times and hot water did not come out, it is true that the staff is worried and try to fix it quickly"
Jorge
NS/NC
Rated
9.2
Travelled in February 2019
"I really liked the mountain views, the cleanliness of the apartment and its service in general."
Gonzalo
from Madrid
Rated
9.2
Travelled in February 2019
"The apartment very comfortable and clean. The kitchen with all the utensils to be able to cook. Apartment with charm and good views."
These customers have rated the accommodation but haven't made a specific comment:
Javier
of NS/NC
Rated
7.6
Travelled in January 2019
Luca Davide
of NS/NC
Rated
8.8
Travelled in January 2019
Rafa
NS/NC
Rated
8
Travelled in February 2019
"Quality good price"
"Lack of wifi"
Sara
NS/NC
Rated
7.6
Travelled in February 2019
"Value for money, reception 24h, we stayed in the middle area despite having hired high area, there was parking almost always"
"The curtains of the main room let in a lot of light and at 7:30 a.m. At the latest you could not sleep anymore, the thermos of hot water has little autonomy, shortage of cutlery to eat, and the chairlift is not very close and when you get tired have to climb 2 flights of stairs and a slope because it does not come very well!"
Alejandro
from Madrid
Rated
9.2
Travelled in February 2019
"Apartment quite spacious and comfortable for 3 people who went and we were in high area that we did not have to go down to the egg ate track and ski lift directly highly recommended"
"Little hot water for all three since it was a small thermos for my taste"
Jose
NS/NC
Rated
8.4
Travelled in February 2019
"The views"
"Broken shower doors"
Habitat Zona Alta
Thank you very much Jose for your comments, we will notify the maintenance staff of what you tell us. Greetings and we hope to see you again among us
Giacomo Maria
NS/NC
Rated
8
Travelled in January 2019
"The location and the complete pack"
"There were only 2 pans"
Neus
NS/NC
Rated
8
Travelled in December 2018
"No wifi"
Eduardo
NS/NC
Rated
6
Travelled in December 2018
"When picking up the keys they gave us an apartment in the middle area at the same price, much better located on the ski lifts. You can leave the keys in the apartment when you leave, which is much more convenient since you do not have to return to the hotel to make the delivery of the keys, which makes it much easier to leave without losing time. The deposit was returned the next day, another point in favor."
"The only downside and not even a snag, is that they could inform you before going that they change your accommodation location, just in case you have taken it in that part for some reason and it does not benefit the change, in our case the change It was ideal but it would not hurt to be informed."
Jose Ignacio
NS/NC
Rated
5.6
Travelled in December 2018
"The price and spaciousness of the apartment"
"The beds, very uncomfortable and of very poor quality. Very bad"
These customers have rated the accommodation but haven't made a specific comment:
Ramón
of Murcia
Rated
8.4
Travelled in December 2018
Alberto
of NS/NC
Rated
10
Travelled in December 2018
Abel
of Madrid
Rated
10
Travelled in February 2018
Alberto
of Madrid
Rated
6.8
Travelled in February 2018
Carlos
from Barcelona
Rated
8
Travelled in December 2018
"Everything very clean and fairly new."
"The study for three people was something fair of space if you go with ski equipment."
Noelia
NS/NC
Rated
9.2
Travelled in December 2018
"The studio very clean and modern, in addition the staff has been very friendly, we went by bus and offered to take us to the apartment themselves. Near the chairlift to get off."
"There was no bed, but it was a sofa bed, although the day before I called and offered to put a double bed, also, being a study was something small. There were also few kitchen utensils"
Habitat Zona Alta
Dear Noelia, thank you for your comments and feedback. We always try to make customers as happy as possible with our services. We feel the misunderstanding about the double bed, the studios never have a double bed in the living room would be very uncomfortable, they always have a double size sofa bed. Greetings. Habitat.
Manuel
from Toledo
Rated
8.8
Travelled in December 2018
"The studio was perfect, well located, with everything necessary. The staff of the hotel, where we picked up the keys very kind, we also left a bag and they provided us everything for their return"
"The scratched paint and the park a little raised, but things of little importance."
These customers have rated the accommodation but haven't made a specific comment:
Marta
of NS/NC
Rated
8
Travelled in February 2018
Alejandro
of NS/NC
Rated
6.8
Travelled in February 2018
Victor
of NS/NC
Rated
7.2
Travelled in February 2018
David
of NS/NC
Rated
9.2
Travelled in January 2018
Angel Luis
NS/NC
Rated
8.4
Travelled in April 2018
"The study was great! The location on the tracks great!"
"I have nothing against, when I have gone, I have found myself at ease."
ISA
NS/NC
Rated
6.8
Travelled in March 2018
"We stayed in the middle area, instead of in the upper area, and the truth was that it was a success, since you could go out with your boots on and your skis on your shoulder from the door. Thing that could not be done from the high zone."
"There was no wifi service, which seems fundamental to me today. The truth that quality-price, was a quite simple apartment."
Habitat Zona Alta
Thank you very much for your appreciation, there are customers who do not value the improvement in your reservation ... Having apartments in different buildings of the Station we can not give the Wi-Fi service at the moment, we are sorry. Always at Easter prices are somewhat higher than on other dates, now in April is much cheaper if you want to repeat;))) Greetings and hopefully return soon
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