6.7
Alvaro
travelled with family
April 2023
It is very comfortable due to its proximity to the slopes and it has a very pleasant lounge bar
Es muy cómodo por su cercanía a las pistas y tiene un salón bar muy agradable
In general, the quality does not seem to me to be four stars, in particular the half-board dinner leaves something to be desired
En general la calidad no me parece que sea de cuatro estrellas, en particular la cena de la media pensión deja que desear
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7.3
João Miguel Saraiva De Sousa Tavares
travelled with family
March 2023
very friendly staff. Privileged location.
staff muito simpático. Localização priveligiada.
Hotel is not kid's friendly: with the dining room almost empty, our children were playing and the owner's daughter came straight to our table, almost throwing us out in a super arrogant way. A confusion immediately ensued, not because of the noise the kids were making but because of the rude and totally inappropriate manner in which the owner had been. Clearly you have to be in the back office of the hotel and never interact with customers.
Hotel não é kid's friendly: com a sala de refeição quase vazia, os nossos filhos estavam em pé a brincar e a filha do dono veio directa à nossa mesa quase que a expulsar-nos de uma forma super arrogante. Gerou-se logo uma confusão não pelo barulho que os miudos estavam a fazer mas pela forma rude e totalmente inapropriada que a proprietária teve. Claramente que tem que estar no backoffice do hotel e nunca a interagir com os clientes.
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8.3
Christophe
March 2023
Location Home
Emplacement
Accueil
Overheated room
Chambre surchauffée
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8
David
travelled with family
February 2023
the friendliness of the owners and the staff in general and, in general, the attention to the dinner menus. The fact that it is a family hotel in which the owners are always present is fantastic and they are fantastic people and, it mitigates the flaws a little if we think of a 4 star rating
a simpatia dos donos e do staff em geral e de um modo geral o cuidado nas ementas do jantar . O facto de ser um hotel familiar em que os donos estão sempre presentes é fantastico e são pessoas fantasticas e, mitiga um pouco as falhas se pensarmos numa avaliação de 4 estrelas
weak and unremarkable breakfast for a 4 star hotel, dessert area too small for so many people, children in large numbers and touching the sweets with their hands. At the end of the afternoon there was no hot water to take a shower, the heating in the bedrooms did not work and in the bar, which is a place for socializing, it was necessary to wear a coat due to the cold. This is not understandable in a 4 star hotel, the only place where you can be apart from being locked in your bedrooms to be cold. In addition, a very unpleasant thing was the number of children running around and making a lot of noise in the afternoon and at night. It is not a hotel for resting. A hotel yes with a compromise price minimum quality very, very good but a three stars not a 4 stars. In addition to this, and to compose it, I can say that my opinion is that pas de la casa has become mass tourism with affordable prices, just as there are several places in Portugal where it is impossible to go in the summer, pas de la casa has become this place in Andorra .
pequeno almoço fraco e pouco digno para um hotel 4 estrelas, zona de sobremesas exiguo para tanta gente, crianças em grande numero e a mexer nos doces com as mãos. Ao final da tarde não havia agua quente para tomar um duche, o aquecimento dos quartos não funcionava e no bar que é um sitio de convivio era necessario estar com casaco devido ao frio. Não se compreende num 4 estrelas, o unico sitio onde se pode estar para além de fechado nos quartos ter-se frio. Para alem disso uma coisa muito desagradavel era a quantidade de crianças a correr e a fazer uma barulheira a tarde e a noite. Não é um hotel para descansar. Um hotel sim com um compromisso preço qualidade minima muito, muito boa mas um tres estrelas não um 4 estrelas. Para além disto e para compor posso adiantar que a minha opinião é que pas de la casa virou turismo massificado de preços acessiveis assim como há varios locais e Portugal em que no verão é impossivel ir, pas de la casa tornou-se nesse sitio em Andorra.
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7.3
Carla
travelled with family
February 2023
The size of the bedrooms, and the fact that the WC is divided between the shower and the toilet.
Do tamanho dos quartos, e por ter o WC dividido entre o duche e a sanita.
The food (I expected better from a 4 star hotel), and the staff who, with very few exceptions, were not friendly.
Da comida (esperava melhor de um hotel de 4 estrelas), e do staff que com muitos poucas excepções, não era simpático.
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9.3
Isabelle
travelled with couple
February 2023
Great location
Très bien situé
Too hot in the ski room
Trop chaud ds le local à ski
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10
Alicia
travelled with friends
February 2023
Attention 10, good food, comfortable room and unbeatable location.
Atención de 10, buena comida, habitación cómoda y ubicación inmejorable.
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9
Israel
January 2023
Nos ha gustado mucho todo, sobre todo la atención del personal y la comida, para mi en el mejor lugar que he estado.
la habitación un poco pequeña para ser para 4 personas
8.3
Dirjama
travelled with friends
January 2023
The bedrooms, separate bathtub and toilet, cleanliness, attentive staff and most of them friendly, proximity to slopes, ski lockers , not hearing noise from other bedrooms/corridors, quiet and cozy hotel environment...
Las habitaciones, bañera y wc separados, limpieza, personal atento y la mayoría simpáticos, cercanía a pistas, guarda-esquís, no escuchar ruidos de otras habitaciones/pasillos, ambiente del hotel tranquilo y acogedor...
The food, some dishes were delicious but others could be improved, lack of variety and options on the dinner menu, not being able to sit at the table you choose even if it is free (they assign you the same table every day, for dinner I understand but for breakfast I don't understand that level of inflexibility)
La comida, algunos platos estaban ricos pero otros eran muy mejorables, falta de variedad y opciones en el menú de la cena, no poder sentarte en la mesa que elijas aunque esté libre (te asignan la misma mesa todos los días obligatoriamente, para la cena lo entiendo pero para desayunar no comprendo ese nivel de inflexibilidad)
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10
Alberto
travelled with family
January 2023
Everything was great, even though they only had normal milk for breakfast, as soon as we asked for someone else's or lactose-free they gave it to us. The food was great, everything was great.
Todo genial, incluso aunque solo tenían leche normal en el desayuno, en cuanto pedimos de ajeno o sin lactosa nos la dieron.
La comida genial, todo buenísimo.
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