Hard Rock Hotel Riviera Maya

Km 72, Carretera Cancun-Chetumal, 77500, Puerto Aventuras
1.7 km from the centre of Puerto Aventuras
9.1
Excellent
Based on 20450 reviews

Check-in times and other important info

9.1
Excellent
Based on 20450 reviews
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4.5 out of 5 based on 1085 ratings on Amimir.com

Accommodation facilities/services

Main Areas

24 h reception
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Main Hotel Services

Meeting Room
Nanny
Hairdressing salon
Hotel Stores
Multilingual employees
Bell boy
Door man

SPA

Sauna
Turkish bath
Spa (for a fee and reservation required)

Facilities

Garden
Balcony
Lounge with TV

Swimming pools

Scuba Diving Facilities
Children's pool (summer season).

Car Park

Indoor car park (to be paid at reception)
Paid outdoor car park

Wifi and Internet

Free Wi-Fi

Transfers / Transfer

Shuttle to the airport (check fee)
Transfer to the airport

Room services

Room Services

TV
Room service
Telephone
Piped music
Balcony
Hairdryer
Air Conditioning
International TV channels
Safe to be paid at reception
Alarm Service
Iron
Desk

Bathroom

Bathtub
Shower
Amenities
Hydromassage shower
Magnifying mirror
Bathrobe

Apartment services

Coffee-maker
Pay mini-fridge

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

This luxurious hotel is located in the South Riviera Maya.


Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

Ratings about Hard Rock Hotel Riviera Maya

9.1
Excellent
Based on 20450 reviews

What do guests have to say about Hard Rock Hotel Riviera Maya?

The Hard Rock Hotel Riviera Maya receives praise for its facilities, activities for children and teens, and exceptional service. Some guests mention maintenance and cleanliness issues, as well as problems with bookings and room service. Despite this, the food, drink, and entertainment receive consistent praise. In summary, it is a family-friendly hotel with a variety of recreational options, although it needs improvement in maintenance and communication. Ideal for those looking for fun and comfort, with potential to be an excellent choice once the aforementioned problems are resolved.
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Hard Rock Hotel Riviera Maya
9.1
Excellent
Based on 20450 reviews
Customer photos

Frequently asked questions about Hard Rock Hotel Riviera Maya

Where can I park at Hard Rock Hotel Riviera Maya?

If you stay at Hard Rock Hotel Riviera Maya you have the following parking possibilities (subject to availability):
  • Paid Indoor parking
  • Paid outdoor parking

Does the Hard Rock Hotel Riviera Maya have wifi connection?

The Hard Rock Hotel Riviera Maya offers free Wi-Fi throughout the hotel.

What can I do at Hard Rock Hotel Riviera Maya?

The Hard Rock Hotel Riviera Maya has the following activities available (some may be for a fee).
  • Spa for a fee

Does the Hard Rock Hotel Riviera Maya have a swimming pool?

Yes, Hard Rock Hotel Riviera Maya has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's pool (summer season).

Does the Hard Rock Hotel Riviera Maya have a 24h reception?

Yes, Hard Rock Hotel Riviera Maya has a 24-hour reception.