Does the Hotel Princesa Parc have wifi connection?

The Hotel Princesa Parc has Wi-Fi.

Can I stay with a pet at Hotel Princesa Parc?

Pets are allowed at Hotel Princesa Parc (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel Princesa Parc?

The Hotel Princesa Parc has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Hotel Princesa Parc?

The Hotel Princesa Parc offers the following activities (some may be for a fee): Spa, Masseur, Sauna, Turkish bath, Body and Facial Care Treatments

Does the Hotel Princesa Parc have a swimming pool?

Yes, Hotel Princesa Parc has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities. Outdoor pool

Does the Hotel Princesa Parc have a 24h reception?

Yes, Hotel Princesa Parc has a 24-hour reception.

Is there a bar at Hotel Princesa Parc?

Yes, Hotel Princesa Parc has a bar.

Hotel Princesa Parc in Arinsal: Reviews, Photos and Prices 2026

Name: Hotel Princesa Parc
Address: Ctra.General d'Arinsal, Arinsal, AD 400
Price range: Check out rates and exclusive deals for this hotel
Rating: 8.8

Book with Confidence with Esquiades.com

Trustpilot

4.5

Facilities and services

Main Areas

24 h reception

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Coffee Shop

Opening hours are from 08:30 to 23:30.

Vending machine

Buffet breakfast

Opening hours are from 07:30 to 10:00.

Buffet lunch

This service is available only during the months of July and August to guests on a full-board plan.
Opening hours are from 13:00 to 15:00.

Buffet dinner

The service is typically offered as a buffet, although depending on how busy the restaurant is, it may be served as a set menu at the table.
Opening hours are from 19:30 to 22:00.

Wifi and Internet

Wi-Fi

Main Hotel Services

Meeting Room

Laundry Service

Bicycle Rental

The hotel also offers bike storage, which is available free of charge to guests staying at the hotel.

Safe at the reception

Multilingual employees

Door man

Pool sunshade

The accommodation can ask for a deposit

When you arrive at your accommodations, you will be asked to provide a credit or debit card as a security deposit.

Spa and wellness

Massage Parlour Extra charge

Sauna

Turkish bath

Body and Facial Care Treatments Extra charge

Open Monday through Saturday from 13:00h to 21:00h. (last admission at 20:00h.) and Sundays from 09:00h to 21:00h. (last admission at 20:00h.)

Spa

Price for adults (ages 13 and up): €16/60 minutes. Price for children (ages 3 to 12): €11/60 minutes. Children must be accompanied by an adult. Spa access is allowed for children ages 3 and up.
Adult admission: 13:00h to 21:00h. (last admission at 20:00h.).
Children's admission: 3:00 p.m. to 18:00h (last admission at 5:00 p.m.).
Book your access to the wellness area in advance or upon arrival at your accommodations. You must wear flip-flops to enter the spa.
Maintenance closures: The spa will be closed from April 12, 2026, through April 17, 2026 (both dates included) and from November 22, 2026, through November 27, 2026 (both dates included).

Facilities

Garden

Balcony

Ping Pong

Lounge with TV

Games

Bowling alley Extra charge

€6 per person per game. Open from 5:00 p.m. to midnight.

Entertainment team

Children's Club

The Mini Club, which was renovated in 2025, is open year-round, with a counselor on duty during peak season. Outside of supervised hours, children may enter when accompanied by an adult.

Pets

Pets are allowed (upon request) Extra charge

Price: 16 €/night and pet
Maximum number of pets per room: 2.
Pets are not allowed to be left alone in the room.
Your pet will not be allowed to accompany you in the restaurants, outdoor swimming pool, Wellness & Spa and gym areas.
Your pet must always be on a leash or in a carrier in the main areas.
Please note to bring water and sachets when you go for a walk with your pet.
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).

Activities

Ski

Snowboard

Baby cribs

Baby Cot Free

Request this service before you begin your holiday.
Low availability.

Swimming pools

Outdoor pool

Open during the summer season.

Car Park

Parking Extra charge

Price: 21€ per night
Check with the accommodation provider to see if you can reserve a spot.

Ski locker

Ski storage Free

The surroundings of Hotel Princesa Parc

Nearby

Places of interest

Public transportation

What else can I do?

Nearby airports

Nearby

Arinsal Ski Lift 180 m

Jou-La Cauba Rock Trail 620 m

Roc de la Coma d'Erts Via Ferrata 1.7 km

Les Fonts Ski Lift 1.9 km

Port Negre Ski Lift 2.8 km

Estanys de l'Angonella 2.9 km

Sant Marti de La Cortinada 3 km

Sant Climent de Pal 3.2 km

Nearby

Arinsal Ski Lift 180 m

Jou-La Cauba Rock Trail 620 m

Roc de la Coma d'Erts Via Ferrata 1.7 km

Les Fonts Ski Lift 1.9 km

Port Negre Ski Lift 2.8 km

Estanys de l'Angonella 2.9 km

Sant Marti de La Cortinada 3 km

Sant Climent de Pal 3.2 km

Places of interest

Tristaina Lakes 7.1 km

Casa de la Vall 8.2 km

Caldea Spa 8.4 km

Coll Arenys 8.4 km

Mirador Roc del Quer 9 km

Sub-Alpine Flora and Fauna Trail 9.5 km

Tibetan Bridge 10.6 km

Devk-Arena 14.8 km

Public transportation

National Bus Station 8.4 km

What else can I do?

Pyrenees Andorra Shopping Centre 8.1 km

Illa Carlemany Shopping Center 8.5 km

Nearby airports

La Seu d'Urgell Airport (LEU) 27.1 km

Carcassonne Airport - Pays Cathare (CCF) 98 km

All distances are calculated in a straight line. Actual travel distances may vary.

About the accommodation

Andorra has a unique way of slowing you down: mountains stretching as far as the eye can see, the scent of wood, and mountain cuisine when it’s time to recharge. In Arinsal, you also have trails and access to the mountains practically right outside your door. The Hotel Princesa Parc in Arinsal, La Massana, brings all these elements together perfectly for an active holiday as a couple or with the family.

It’s a 4-star mountain hotel that’s part of the Princesa Parc Mountain Resort & Spa. Its biggest draw is easy to see: you’re in a Pyrenean setting, but without sacrificing resort amenities, and with the Arinsal gondola right nearby. Travelers particularly appreciate the location, the facilities, and the staff’s hospitality; among the details mentioned in reviews, the buffet receives more mixed reviews.

The location: 150 metres that go a long way

Gondola within easy reach: The Arinsal access point to Grandvalira Resorts Pal Arinsal is about 150 metres away. This is a particularly convenient distance when your plans revolve around skiing or the mountains.
Nature at its best: Arinsal is a great base for exploring the landscapes of La Massana and visiting the Comunal Natural Park of Les Valls del Comapedrosa, home to Andorra’s highest peak.
More of Andorra: From Arinsal, you can head down to La Massana and continue on to Andorra la Vella to combine mountain activities with shopping, dining, and a stroll through the city.
No need to rely on a car: Arinsal has bus service to La Massana and Andorra la Vella.

Inside the hotel: when the mountains take a back seat for a while

Outdoor pool: During the summer season, there’s an outdoor pool—a welcome change of pace after a day in the mountains.
Time to play: the resort features recreational areas and a bowling alley (additional fee may apply), a particularly practical option for families.
Time to unwind: It features a Wellness & Spa and a gym (check if they’re included in your package). Better to check the terms before you start daydreaming about your bathrobe.
Family-friendly atmosphere: The facilities and recreational areas make it a great fit for those travelling with children, though it’s also ideal for couples seeking nature and amenities all in one place.

Dining: Fuel up for your return to the mountains

Buffet restaurant: The hotel offers an international buffet. Access and meals will depend on the meal plan included in your package.
To extend your after-dinner time: the resort features a Piano Bar and a Bowling Bar, places to enjoy a drink (drinks may incur an additional charge).

Practical details: little touches that prevent surprises

Car Park: Indoor car park (check rates at reception) is available, with limited spaces.
Traveling with a pet: Dogs and cats are allowed under certain conditions and for an additional fee. Advance notice is required.
Stay connected: Wi-Fi is available on the premises.
Ski equipment: Ski locker is available for guests; the hotel may require a refundable deposit for the key.

Our team recommends:

Try the Andorran escudella: a traditional stew that’s the perfect way to experience Pyrenean cuisine without needing a translation.
Hike the Comapedrosa: Explore the natural park and tailor the route to your fitness level. Here, the goal isn’t necessarily to conquer a peak; the views begin well before you reach the top.
Take a day holiday to Andorra la Vella: combine the scenery of Arinsal with a few hours of strolling through the capital and its shopping district. That way, you’ll experience two sides of Andorra in the same holiday.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What do guests have to say about Hotel Princesa Parc?

Hotel Princesa Parc, a few minutes from the cable car. Ideal location for skiing. Very friendly staff, cosy rooms, plentiful breakfast and varied leisure: spa, bowling alley, miniclub and games room. Note: spa/pool are chargeable, the buffet can be repetitive or drop in quality on very busy days, and car park is expensive. Perfect for families and skiers; couples seeking peace should avoid bank holidays.

To save you time, we have summarized our customer reviews with artificial intelligence.

Ratings about Hotel Princesa Parc

8.8

Fabulous

Based on 746 reviews

Reviews

Superb

349

Fabulous

204

Very good

111

Pleasant

Disappointing

Facilities and services

Rooms

8.7

Cleanliness

8.7

Food

8.4

Staff

9.1

Hotel Facilities

9.1

Location

9.5

Price Quality Ratio

8.6

What do guests have to say about Hotel Princesa Parc?

To save you time, we have summarized our customer reviews with artificial intelligence.

Photos shared by our customers

See all

Select a topic to see specific reviews

Staff49 86%

Rooms35 49%

Location34 97%

Cleanliness28 71%

Food20 55%

Distancia a pista13 100%

Breakfast11 82%

Buffet10 50%

Facilities8 88%

Car Park7 71%

Spa6 50%

Management6 83%

Dinner6 50%

Bathroom6 67%

Children5 100%

Services5 80%

Comfort5 60%

Reform5 80%

Maintenance5 80%

Bowling4 75%

Real reviews

These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.

Real reviews

These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.

Maria travelled with couple

Booked on Esquiades.com

March 2025

Superb

Nos ha encantado este hotel! La habitación impecable, el buffet con gran variedad y el personal muy amable. La verdad es que además del spa, tener recreativos y bolera para después un día de esquí está muy bien.

9.1

Alice travelled with family

Booked on Amimir.com

July 2026

Superb

Everything was fantastic as it is every time we stay at this lovely hotel. The reception staff are all so relaxed & friendly, special mention of Joel who is such a warm friendly person. Comfy bed, nice view and nice white clean fluffy towels, bathrobe & slippers are really appreciated. Lovely to have a fan too as it was so warm at night! Thank you and see you again in a couple of years!🙏🏾

The only negative thing I could say is the shower pressure was not so good but then again it’s probably because our room was on the 5th floor.

Jade

Booked on Esquiades.com

January 2026

Superb

Hotel is excellent, spa is phenomenal.

9.7

Simon travelled with family

Booked on Esquiades.com

March 2025

Superb

Lovely spacious room, great hotel, friendly staff and excellent location. We would certainly return.

The spa needs some attention. Also the bathroom door in our hotel room had no lock? For a 4 person family room, I feel this is important to have.

9.4

Sinead travelled with family

Booked on Esquiades.com

February 2025

Superb

The location, staff, spa and facilities were excellent. As a family it was lovely bringing the kids to the thermal spa and much needed after a day skiing. The staff were so friendly and helpful, the location to the gondola is perfect. Esquiades was great to deal with and easy to book all that was needed for an amazing first time skiing trip.

The food in the buffet was mediocre.

8.6

Alice travelled with couple

Booked on Amimir.com

August 2024

Fabulous

Our third stay at Princesa Parc hotel and was great as always. Will always come back to this hotel as it’s so comfortable and in the perfect place for us.

The only problem we had was on the 4th day we decided to have clean towels so put them on the floor in the shower as advised to do but none were replaced. We managed with one small towel that evening as we didn’t have time to go down to reception and thought there would be towels put in our room the next day when we got back from the mtb world championships but still no towels so had to enquire at reception. The lady at reception apologised and asked housekeeping to bring some up to our room so all was fine. I was surprised that the towels were not replaced on the 2nd day without any in our room though.

9.2

Joe travelled with couple

Booked on Esquiades.com

March 2024

Superb

Great spa, great food

Small ski resort

9.7

William travelled with family

Booked on Esquiades.com

February 2023

Superb

Staff, facilities, location where all 5 star

Ian travelled with family

Booked on Esquiades.com

February 2023

Superb

I thought the buffet style meals were good. Also looked nice from outside so had a good feeling getting off the bus.

The spa was quite pricey and having to book was not ideal, however we all used it once and thought it was good

9.6

Patrick travelled with colleague

Booked on Esquiades.com

March 2022

Superb

centrally located

Fidelma travelled with couple

Booked on Esquiades.com

March 2022

Superb

Great breakfast, ideal for easy access to ski lift, also nice in the evening to relax

Nothing

6.4

Nik L. travelled with friends

Booked on Esquiades.com

December 2021

Pleasant

Very very average. Had to book as nothing else was available.

Very very average for the price offered. Quite worn out hotel. Please contract a designer to fix the hideous cold light in the rooms (mix of day light with warm light). The cold light in the corridors in hallway makes it look like a hospital. Same in the bathrooms. This is a 4 star hotel. Breakfast was very average as well for 15eur. Walk toward "La Gorda que te da de comer" for much better 7,50EUR breakfast before skiing. Industrial packaged orange juice.

8.7

Marian travelled with couple

Booked on Esquiades.com

February 2020

Fabulous

Nice stay , food is good , staff service excellent, wellness , good location

Not much light in the room, very small wardrobe which wont fit hanger, we had problem in the booking , hotel was not aware that wellness and drink should be included in our voucher, they needed to call Esquiades but everything was solved later during the day

8.7

Rita travelled with family

Booked on Esquiades.com

February 2020

Fabulous

The SPA was amazing, the all inclusive package was excellent and included use of the SPA, the sports room (bowling and pool) and an excellent choice of drinks. The food was good although directed more at the Spanish market rather than an international market but there were fresh crepes and omelets in the morning and a grill in the evening. Will definitely be coming back.

Some of the rooms and bathrooms are quite dated, it is clear that some rooms had been updated but one room, in particular that we had was very tired.

8.7

Bridget travelled with family

Booked on Esquiades.com

January 2020

Fabulous

Good hotel nice staff

Chris travelled with family

Booked on Esquiades.com

February 2019

Pleasant

The fact we were on a family holiday and together as a family

I don’t think this is a 4 star hotel more like a 3star and the fact we had to pay extra 280e to upgrade to a better room when the one we had booked wasn’t as advertised and classed as a lux room

Renita travelled with family

Booked on Esquiades.com

February 2019

Very good

Some of the hotel reception was very nice.

Some of the hotel reception was totally not friendly. We booked 2 rooms one for a single person and one room for two little kids from 0 and 2 years old. When we arrived we got one bedroom for a single person and we got a big bedroom with a double bed and two single beds. A baby from 0 and 2 years old they can´t sleep in a big bed as this is super dangerous. We went to the reception from the hotel to explain the situation and they told us that they did not receive information about the age of the kids so we needed to pay extra for 2 little baby beds (cunas). In the end after a big discussion we did not need to pay but was not nice to have this discussion on your first day. I think in the future this should be better organized as in the end we paid for an expensive room (connection room) what we did not needed as we did not use the two single beds as the little baby beds where standing next to the double bed. And we had an extra bedroom for the single person. This person could have slept in the connection room so we did not needed to pay extra for this room. So in the end we paid far too much.

Jennifer travelled with family

Booked on Esquiades.com

January 2019

Superb

Room was perfect, we were given an upgrade upon arrival. Excellent location to the gondola for skiing.

Wi-fi did not always work but it was okay for what we needed it for!

8.8

Katy travelled with couple

Booked on Esquiades.com

December 2018

Fabulous

The staff was very pleasant, the room was nice and the bed was large and very comfortable. The hotel is close enough to lifts and the town but far enough away to not hear any noise at night.

The shower water took over 5 minutes to get hot. We were on the first floor and every day we were woken at around 6:30am from the noise of chairs and tables being dragged and scraped across the floor and continued until breakfast ended. Very annoying. The WiFi was very bad, most of the time I couldn't even connect!

8.7

Ellen travelled with couple

Booked on Esquiades.com

December 2018

Fabulous

Spa and service

Access to spa

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Hotel Princesa Parc

Book with Confidence with Esquiades.com

Facilities and services

Main Areas

Restaurant

Wifi and Internet

Main Hotel Services

Spa and wellness

Facilities

Entertainment team

Pets

Activities

Baby cribs

Swimming pools

Car Park

Ski locker

Room services

General room services

Bathroom

Other services

Distances to nearby ski resorts

The surroundings of Hotel Princesa Parc

Nearby

Places of interest

Public transportation

What else can I do?

Nearby airports

Nearby

Places of interest

Public transportation

What else can I do?

Nearby airports

About the accommodation

The location: 150 metres that go a long way

Inside the hotel: when the mountains take a back seat for a while

Dining: Fuel up for your return to the mountains

Practical details: little touches that prevent surprises

Our team recommends:

What do guests have to say about Hotel Princesa Parc?

Ratings about Hotel Princesa Parc

What do guests have to say about Hotel Princesa Parc?

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Frequently asked questions about Hotel Princesa Parc

Does the Hotel Princesa Parc have wifi connection?

Can I stay with a pet at Hotel Princesa Parc?

Is there children's cots available at Hotel Princesa Parc?

What can I do at Hotel Princesa Parc?

Does the Hotel Princesa Parc have a swimming pool?

Does the Hotel Princesa Parc have a 24h reception?

Is there a bar at Hotel Princesa Parc?

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