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Photos Services Description Reviews

Hf Fenix Urban

Antonio Augusto Aguiar, 14, 1050-016, Lisbon
1.1 km from the centre of Lisbon View on map
9
Superb
See 1852 reviews
Staff
Superb
Food
Superb
Cleanliness
Fabulous
9
Superb
See 1852 reviews
Staff
Superb
Food
Superb
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Location
Fabulous
Price Quality Ratio
Fabulous
Rooms
Fabulous
​Facilities and services
Wifi and Internet
Car Park
Baby cribs
See all
Check-in and check-out times
Check-in
from 15:00 h
Check-out
until 12:00 h
Do you want to book this accommodation?
The Hf Fenix Urban is not available in Esquiades.com, you can book it in our hotel search engine Amimir.com.
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Check-out

Book with Confidence with Esquiades.com

Trustpilot
4.5
Leaders in ski travel The #1 ski agency. Deals you won't find elsewhere.
The biggest catalogue From the Pyrenees to the Alps. Your Hotel + Ski Pass, sorted.
Pay at your own pace Small deposit today, the rest in easy instalments.
Full guarantee Snow guarantee, flexible cancellation, 24/7 support.

Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
From 10:30h to 00:00h. +info
Breakfast
Opening hours: from 7:00 a.m. to 10:30 a.m. +info

Wifi and Internet

Wi-Fi
Check with the accommodation provider whether there is an extra charge. +info

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Nanny Extra charge
Car Hire
Currency exchange
Safe at the reception
Luggage storage
Safe Free
Free of charge! +info

Car Park

Indoor car park Extra charge
Price: 19€ per night
Check with the accommodation provider to see if you can reserve a spot. +info

Facilities

Business Center

Baby cribs

Baby Cot Free
The hotel offers free cots on prior request and subject to availability. +info

Pets

Not Pet-Friendly

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

TV
Telephone
Air Conditioning
Free Wi-Fi in the rooms
Desk
Safe

Bathroom

Bathtub
Toilet
Amenities
Hairdryer

The surroundings of Hf Fenix Urban

Nearby

Pavilhão Carlos Lopes 230 m
Eduardo VII Park 370 m
Sagrado Coração de Jesus 460 m
Sao Sebastiao Station 470 m
Dr. Anastacio Goncalves Museum 480 m
Estufas 560 m
Dolce Vita Shopping Monumental Mall 580 m
Atrium Saldanha 590 m

Places of interest

Santa Justa Elevator 2.1 km
Castle of São Jorge 2.2 km
Terreiro do Paço & Paço Ducal 2.7 km
LxFactory 3.9 km
Estádio da Luz 4.1 km
Lisbon Oceanarium 6.2 km
Monument of the Discoveries 6.3 km
Ulysses Tower 7.2 km

Public transportation

Parque 110 m
Picoas 250 m
Picoas Station 270 m
Marquês de Pombal 460 m

Nearby beaches

Praia da Mutela 6.3 km
Prainha do Porto Brandão 7.7 km
Praia de Algés 8.1 km
Praia do Dafundo 8.5 km
Praia do Portinho da Costa 8.6 km

What else can I do?

Amoreiras Shopping Center 1.4 km
Colombo Shopping Centre 4.5 km
Lisbon Casino 6.1 km
Vasco da Gama Shopping Centre 6.3 km
Dolce Vita Shopping Tejo 8.2 km

Nearby airports

Lisbon Airport (LIS-Humberto Delgado) 5.9 km
Cascais Airport (CAT) 17.8 km
Setubal Airport (XSZ) 31.8 km
All distances are calculated in a straight line. Actual travel distances may vary.

About the accommodation

The HF Fénix Urban 4* hotel is located in the heart of the city, near Marquês de Pombal, a few steps from Avenida da Liberdade, this is the perfect starting point to explore the city. It has access to all public transport networks, and the airport is 8 km away.

Thanks to its modern architecture and design, combining sophistication with informality, all areas and rooms of the hotel are welcoming, making it the perfect choice for all types of guests. It has a lobby with 24-hour reception, safe, air conditioning, Wi-Fi connection and indoor car park (for a fee).

All its spacious and bright rooms have TV, telephone, Wi-Fi connection, safe, minibar, fully-equipped bathroom with bathtub, amenities and hairdryer.

Lisbon's famous Eduardo VII Park is just a few minutes' walk from the HF Fénix Urban.

 

Book now at the HF Fénix Urban 4* and discover Lisbon!

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Ratings about Hf Fenix Urban

9
Superb
Based on 1852 reviews
Reviews
Superb
693
Fabulous
830
Very good
196
Pleasant
58
Disappointing
43
Facilities and services
Rooms
8.2
Cleanliness
8.8
Food
9.0
Staff
9.1
Hotel Facilities
8.4
Location
8.4
Price Quality Ratio
8.4
Select a topic to see specific reviews
Staff3 100%
Location3 100%
Cleanliness1 100%
Rooms1 100%
Breakfast1 100%
Car Park1 100%
Facilities1 100%
Reception1 100%
Distance to the park1 100%
Change of towels1 100%
Noise1 100%
Public transportation1 100%
Accommodation1 100%
Real reviews
These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
Real reviews
These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
10
Fernando travelled with  friends
Booked on Amimir.com
December 2025
Superb
A welcoming hotel in a central location, close to the metro station and Edward VII Park. The spacious room included complimentary water daily and fresh towels every day. The breakfast was good and varied. The staff was attentive and efficient.
Hotel acogedor bien ubicado centra de la parada de metro y cerca del parque Eduardo VII. Habitación amplia con agua de cortesía todos los días de la estancia y cambio de toallas a diario. El desayuno bueno y variado. El personal atento a tus necesidades en todo momento y 100% efectivo
8.6
Candelas travelled solo
Booked on Amimir.com
November 2025
Fabulous
The reception staff were super friendly
El personal de recepción súper amable
The breakfast waiters were unhelpful
L@s camareros del desayuno poco serviciales
10
Eutiquio María travelled solo
Booked on Amimir.com
November 2025
Superb
All the staff were excellent, and the reception staff gave us great advice. The hotel was very good in terms of facilities and cleanliness.
Todo el personal estubo a la altura de sus cometidos, en recepción nos dieron buenos consejos El hotel muy bien en instalaciones y limpieza
We could hear the noise some guests made when arriving or closing their room door; they were rather rude. They gave us the smallest room on the floor, which annoyed me because we needed more space for our things (we stayed for 6 days).
Oíamos el ruido que hacían algunos clientes al llegar o al cerrar la puerta de su habitación, algo mal educados estos Nos dieron la habitación mas pequeña de la planta, eso me dió algo de rabia por que necesitábamos mas espacio para nuestras cosas (estubimos 6 días)
8.7
Santos travelled solo
Booked on Amimir.com
June 2025
Fabulous
Good location as a starting point for visiting Lisbon, metro 200 metres away.
Buena ubicación como punto de partida para visitar Lisboa, metro a 200 metros.
Bad car park, mandatory car park as it is a regulated car park area and getting around Lisbon by car is very complicated.
Mal estacionamiento, obligatorio hacer uso de un parking al ser zona de estacionamiento regulado y moverse en coche por Lisboa es muy complicado.
9.7
Marta travelled with family
Booked on Amimir.com
June 2025
Superb
The spacious Comfort Double Room has details like a kettle for coffee or tea, as well as the bathroom details. The location is good, although a bit far from the center, but with excellent metro and bus connections right in front of the hotel. Very friendly staff.
La habitación doble confort espaciosa y con detalles como hervidor de agua para que te tomes café o infusiones Así como los detalles del baño Situación buena, aunque un poco alejada del centro pero con una comunicación de 10 tanto de metro como autobús enfrente del hotel. Personal muy agradable
Don't have
No tengo
10
Mari Carmen travelled solo
Booked on Amimir.com
August 2023
Superb
Very good and super clean 2 meter beds, very clean bathroom
Muy bueno y súper limpio camas de 2 metros, baño muy limpio
None
Ninguno
10
Mariusz travelled solo
Booked on Amimir.com
February 2025
Superb
No comments
8.6
Concepcion travelled with family
Booked on Amimir.com
December 2025
Fabulous
No comments
8.6
Marce travelled solo
Booked on Amimir.com
July 2025
Fabulous
No comments
9.7
Jaime Enrique travelled solo
Booked on Amimir.com
February 2025
Superb
No comments
7.7
João Carlos Ferreira Da travelled solo
Booked on Amimir.com
February 2025
Very good
No comments
Show more reviews
Our customers' reviews
trustpilot
Trustpilot
esquiades
Esquiades.com
4.5 out of 5 based on 2240 reviews
05/04/2026
Been using them for 10yrs
Been using them for 10yrs. Always efficient and have an easy to navigate website. Only issue which we have always had is the non sending of the transfer voucher. Always have to ring to ask for it to be sent. The information is contained in the confirmation email but the driver always asks for QR code.
Katie Lawrence
27/03/2026
Fantastic
Great service. Well organized, friendly and very helpful
Kirsten Barendregt
24/02/2026
I recommend 100%
I recommend 100%
Alexandru Simionescu
10/12/2025
Another great experience with…
Another great experience with esquiades.com The whole experience is so easy, their website is great and bookings is done in minutes. Their prices is lower than anyone else including the hotels themselves, same goes for skipass, ski rental, insurance. It feels so nice knowing that the company you buy from deliver in every area. Once your booking is done, everything is in the app, no need to print out anything (as a ng as your phone is charged)
Alexander
21/06/2026
It is imperative that you distance…
It is imperative that you distance yourself from this website. We traveled from Italy and made a reservation at a hotel that was advertised as pet-friendly. Upon our late-night arrival, exhausted with my 80-year-old mother, the hotel refused to accommodate us, claiming they were not pet-friendly. The information provided by Amimir was incorrect, leading to our eviction. Furthermore, Amimir did not take the initiative to assist us in finding alternative accommodation for the night.
Anis ZG
09/09/2025
Unbeatable prices on ski holidays
Unbeatable prices on ski holidays, easy to add options like rentals and lessons, easy to cancel and get your refund (if you chose a refundable booking)
Paul Burke
07/02/2025
Greate experience
First time do ski trip, it's a big pleasure to choose Esquidades.com to book all. Very convinient and good service.
Chen Jiang
30/12/2024
Esquiades the best
Esquiades the best. Always you can get a service and an answers.
emad
27/11/2024
Good offers
Good offers, good reviews
Mr Bon
27/11/2024
Company trying to deceive people!
Company trying to deceive people! One a week ago I checked the prices for an accommodation. This week, with the "Black Friday sale" they announce 30% off for the exact same accommodation. The prices are up by more than 20€ per person than they were before the sale. This is an illegal practice.
Gilberto Silva
05/04/2024
Good prices and a very good layout of…
Good prices and a very good layout of the website, making it very easy to navigate and select all the options and extras. The only downside is not having it clear in the FAQs that some hotels may not allow you to select and apply the non-skier discount.
João Tiago
20/03/2024
Great price for a reliable friendly customer service
Great price for a reliable friendly customer service, great experience from start to finish, never had any issues. 100% recommend.
Joshua Sherwood
27/02/2024
Group of 22 for a ski weeknd
We booked a ski weekend for a large group including hotel rooms, ski passes and equipment rentals. The overall experience is very positive, the booking process was smooth and the options were clearly accessible. We even had the opportunity to modify the booking to add an additional person without major complications. Esquiades is great!
Luca
26/02/2024
Great experience
Great experience with Esquiades, everything went as planned.
Francisco Santos Gomes
17/02/2024
Easy to go!!!!
Easy to go!!!!
Albert
18/01/2024
Atencion expectacular,claudia un 10
Atencion expectacular,claudia un 10
jaime recuenco camp
10/01/2024
All perfect
All perfect! Been booking my ski trips with Esquiades for a couple of years, and the comapny has always had an amazing customer support and really good offers.
Francisco Santos Gomes
10/12/2023
Unbeatable
Easy to book, competitive prices, pictures of rooms, etc. Can’t ask for more.
Ignacio
06/12/2023
Best price i could find
easy to book and best price i found online
Marc
24/11/2023
Tot Genial !!!
Tot genial !!!
Anna Pérez Vidal
97.2 would book again with Esquiades.com
M
Michal
6 months ago
Super helpful and fast in responding. Well done!
A
Allan
6 months ago
Seamless from start to finish. Really good value for money and will look to use you again
O
Oscar
6 months ago
you guys did very well.
S
Siu Ling
7 months ago
The customer service is good and the staff response time was quick.
D
Daniel Andrew
7 months ago
Easy and efficient to use
K
Katie
7 months ago
Been using Esquiades for 10yrs wouldn’t use anyone else. Only issue we have constantly is that we never receive the voucher for the Andbus. I know the details are in the confirmation email but Andbus REQUIRE their voucher and QR code. Each time we book we have to ring to ask for the voucher. It would be nice if the voucher was sent automatically.
R
Ross
7 months ago
Very grateful for the kind and efficient service!
A
Alejandro
7 months ago
Después de probar otras alternativas, no hay servicio más cercano y que ayude más que Esquiades.com
S
Sala
7 months ago
Everything was well arranged. The ski passes were also easy to pick up.
J
James
7 months ago
Great, easy way to book everything and then not have to worry about spending on transport/skis etc.
B
Bettina
7 months ago
First time to use Esquiades.com to book our ski holiday. It was easy to use and able to book everything in one place. I have booked accommodation ,ski pass, ski rental and insurance through this App/website. It was very convenient and smooth. Will use it again for next year ski trip.
A
Antonio Giuseppe
7 months ago
i love it!
L
Linda
7 months ago
Easy site to use. Kept up to date with any unforeseen changes.
J
John
8 months ago
Very helpful. It would be great to be able to reply to emails sent.
D
Diego
8 months ago
Friendly staff, very helpfull
L
Lenka
8 months ago
Esquiades.com were really helpful. After I left them a message about my booking mistake, they contacted me in less than a day and quickly corrected everything. The process was smooth, efficient, and stress-free. Great customer service — much appreciated.
A
Amy
8 months ago
When asking questions they were quick to respond and helpful
E
Elizabeth
8 months ago
Easy and very informative
L
Louise
8 months ago
We really needed help when we arrived at Barcelona. Missing our transfer was very stressful and time consuming. While I appreciate that our delay was not caused by Esquiades we were left to find an alternative solution ourselves.
A
Alexandru
8 months ago
They are the best

Frequently asked questions about Hf Fenix Urban

Does the Hf Fenix Urban have wifi connection?

The Hf Fenix Urban has Wi-Fi.

Can I stay with a pet at Hf Fenix Urban?

Pets are not allowed at Hf Fenix Urban.

Is there children's cots available at Hf Fenix Urban?

The Hf Fenix Urban has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

Does the Hf Fenix Urban have a 24h reception?

Yes, Hf Fenix Urban has a 24-hour reception.

Is there air conditioning in the common areas at Hf Fenix Urban?

Yes, Hf Fenix Urban has air conditioning in the common areas.

Is there a restaurant at Hf Fenix Urban?

Yes, Hf Fenix Urban has a restaurant.

Is there a bar at Hf Fenix Urban?

Yes, Hf Fenix Urban has a bar.
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Customer Ratings on Esquiades.com
We want your experience to be perfect! We combine our own ratings with those of other portals to calculate the score of an accommodation, which allows us to offer a more accurate and realistic grade.
Welcome to:
Esquiades.com
Ski the Pyrenees, Andorra & the Alps.<br /> Book your hotel + ski pass together, at the best price. 20+ years of experience, 3.8 million visitors a year and 45,000 bookings every season speak for themselves.
Facilities and services
Main Areas
24 h reception
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Restaurant
Bar
From 10:30h to 00:00h.
Breakfast
Opening hours: from 7:00 a.m. to 10:30 a.m.
Wifi and Internet
Wi-Fi
Check with the accommodation provider whether there is an extra charge.
Main Hotel Services
Meeting Room Extra charge
Laundry Service Extra charge
Nanny Extra charge
Car Hire
Currency exchange
Safe at the reception
Luggage storage
Safe Free
Free of charge!
Car Park
Indoor car park Extra charge
Price: 19€ per night
Check with the accommodation provider to see if you can reserve a spot.
Facilities
Business Center
Baby cribs
Baby Cot Free
The hotel offers free cots on prior request and subject to availability.
Pets
Not Pet-Friendly
General room services
TV
Telephone
Air Conditioning
Free Wi-Fi in the rooms
Desk
Safe
Bathroom
Bathtub
Toilet
Amenities
Hairdryer
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Google __Host-GAPS Used for user login via Google account. Google 2 years
Google Ads Secure-1PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads __Secure-1PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-1PSIDCC Used to create a user profile and show relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-1PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Google Ads __Secure-3PAPISID Used to create a visitor interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-3PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-3PSIDCC Used to create a user profile and display relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-3PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Facebook _fbp Security and advertising cookies that identify browsers, improve platform integrity, and deliver targeted ads. Facebook 3 months
Google Analytics _ga_F6BSWQWY45 Assigns a unique identifier to distinguish users. Google Analytics 2 years
Google Analytics _ga_S66E9HVXEC Assigns a unique identifier to distinguish users. Google Analytics 2 years
Google AdSense _gcl_au Stores and tracks ad conversions. Google AdSense 3 months
TikTok _tt_enable_cookie Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users. TikTok 13 months
Own website cookies-accept Records the user’s acceptance of cookies. Own website Varies according to configuration
TikTok odin_tt Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users. TikTok 13 months
SendinBlue sib_cuid Identifies website visitors for marketing purposes. SendinBlue 13 months
TikTok user_web_id Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users. TikTok 13 months
TikTok user_web_token Tracking and analytics cookies used to measure ad performance, track behavior, and authenticate users. TikTok 13 months

How to refuse the following browser’s cookies:
Google Chrome.
Internet Explorer.
Microsoft Edge.
Mozilla Firefox.
Safari.
Opera.