After the success the last 2014-2015 season, we have decided to offer once again our "Esquiades Snow Guarantee". This service is for Esquiades.co.uk customers only. This way, you won't have to be concerned about the snow conditions when booking your ski trip in Andorra. So, if the resort annouces that it will remain completely closed, you will be able to amend the dates or cancel your booking for free. Keep reading to find our more about the "snow guarantee".
How does the Esquiades snow guarantee work?
If we receive an official announcement informing the TOTAL closure of one of the 4 ski resorts in Andorra (Grandvalira, Vallnord, Pal or Arinsal Ordino Arcalis) due to lack of snow and you have booked one of the hotel/apartments that have agreed to this guarantee, we will contact you to offer you a change of dates or cancellation. Free of charge!
What accommodation is part of the snow guarantee?
During the booking process, you will be able to choose between a selection of apartments and hotels in Grandvalira, Vallnord, Ordino-Arcalis and Pal-Arinsal. The ones that offer the snow guarantee will have a "snowflake" icon that will help you identify them. Select one of this type of accommodation and book your ski break to Andorra.
When is this guarantee valid?
This service is exclusive to Esquiades.co.uk customers only for booking dates between November 27 and December 20, 2015.
What options do I have if the resort isn't open?
If your reservation is afected by the closure of the ski resort booked, you will be able to proceed to amend the dates or also cancel it and we will refund the full amount you paid. Bare in mind that if you decide to change the dates, we will first have to check availability with the accommodation as well as the rates. If the rates for the new dates are more expensive, you will have to pay the difference.
It's very easy. If the ski resort closes completely, we will contact you to inform you of the situation and your options. We will need a definite respone within the next 8 hours in order to be able to continue with the corresponding procedures.
Go ahead and book your ski holiday in Andorra with Esquiades.co.uk without having to worry about snow ;-)!