Content
- 1 What is the Esquiades.com Snow Guarantee
- 2 Which hotels include the Esquiades.com Snow Guarantee?
- 3 Frequently Asked Questions about Esquiades.com Snow Guarantee
- 3.1 How can I change the dates of my ski holiday with the Snow Guarantee?
- 3.2 Can I cancel my ski holiday if the ski resort is not open?
- 3.3 Is it possible to change ski resort if there is no snow?
- 3.4 What happens if the ski season is over and I have not been able to enjoy my ski holiday? Am I left without a holiday?
As every ski season, our Snow Guarantee is back, an exclusive benefit you will find on Esquiades.com and which allows you to book your stay in advance with the peace of mind of knowing that you won't lose your money. What exactly does this mean? Quite simple: Should the ski resort delays its opening or closes completely due to lack of snow, you will be able to amend or cancel your booking without any cost!
In order to benefit from our snow guarantee, the following requirements must be met:
What is the Esquiades.com Snow Guarantee
- Our snow guarantee is available for accommodations in the following ski resorts:
❄ Ski resorts in Andorra: Vallnord Pal-Arinsal, Grandvalira and Ordino-Arcalís.
❄ The ski resorts in the Aragonese Pyrenees: Formigal, Panticosa, Astún and Candanchú and Cerler.
❄ The ski resorts in the Catalan Pyrenees: Boí Taüll ski resort, La Molina, Vall de Núria, Port Ainé, Espot, Tavascan, Port del Comte, Masella and Alp 2500.
❄ Sierra Nevada ski resort.
- Our guarantee covers you from the moment the ski resort issues an official communiqué indicating that it postpones the opening or brings forward the closure of 100% of the ski resort,
- Your ski pass must fall within one of the following periods:
❄ Start of ski season 2023-2024: November 18 to December 22, 2023.
❄ End of 2023 ski season: March 15 to April 14, 2024.
- The booked accommodation must be part of the hotels that offer the snow guarantee.
If this is your case and these requirements are met, we will contact you as soon as possible and give you 3 options to choose from: You can change the dates of the holiday, cancel the Ski Passes and enjoy your stay in the accommodation or cancel your booking. All of this, without additional costs.
Which hotels include the Esquiades.com Snow Guarantee?
It is important to make sure that the chosen accommodation includes the guarantee, as this benefit is not available in all ski resorts, nor in all accommodations in each resort. But don't worry, you will easily spot the included hotels: All accommodations that include our snow guarantee are shown with a snowflake-shaped icon below, just like the one below:
See offers for the 2023-24 season
Frequently Asked Questions about Esquiades.com Snow Guarantee
How can I change the dates of my ski holiday with the Snow Guarantee?
With our Snow Guarantee, you can change the dates of your ski holidayage at no cost, so that you can enjoy it at another time. Our customer service team will offer you several dates in which your hotel is available, so you can choose the date that best suits you.
Can I cancel my ski holiday if the ski resort is not open?
Of course! If the ski resort postpones its opening, and you prefer not to use your stay, you always have the option to cancel your booking at no cost. Please note that depending on the ski destination you have chosen, we can also offer you other types of activities so that you don't miss out on your ski holiday.
Is it possible to change ski resort if there is no snow?
If your ski resort postpones its opening or closes earlier due to lack of snow, our customer service team will inform you of the nearest ski resorts where you can enjoy your ski holidayage.
What happens if the ski season is over and I have not been able to enjoy my ski holiday? Am I left without a holiday?
On Esquiades.com we always have an ace up our sleeve and in addition to being specialists in snow travel, we are also experts in holidays in Spain at the best price. Do you know Buscounchollo.com? It's another of our brands, with which we offer hotel stays at deal prices! So, if the ski season ends early, our customer service team can also inform you about our top offers so that you can enjoy another type of holiday.
And that's not all! We also have Amimir.com, a hotel search engine where you will find hotels and apartments all over the world. So, if you are looking to go to a specific destination or hotel, have a look at it, we are sure you will find it at an incredible price!