Does the Hotel Roc Meler have wifi connection?

The Hotel Roc Meler offers free Wi-Fi in public areas., The Hotel Roc Meler offers Wi-Fi for a fee., The Hotel Roc Meler has Wi-Fi.

Can I stay with a pet at Hotel Roc Meler?

Pets are not allowed at Hotel Roc Meler.

Is there children's cots available at Hotel Roc Meler?

The Hotel Roc Meler has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Hotel Roc Meler?

The Hotel Roc Meler offers the following activities (some may be for a fee): Spa, Masseur, Sauna, Jacuzzi, Turkish bath, Body and Facial Care Treatments

How to get from Hotel Roc Meler to the slopes?

Hotel Roc Meler has a free shuttle service to the slopes. Ask for this service at reception.

Does the Hotel Roc Meler have a swimming pool?

Yes, Hotel Roc Meler has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities. Indoor pool

Does the Hotel Roc Meler have a 24h reception?

Yes, Hotel Roc Meler has a 24-hour reception.

Is there heating in Hotel Roc Meler?

Yes, Hotel Roc Meler has heating in the common areas.

Is there a restaurant at Hotel Roc Meler?

Yes, Hotel Roc Meler has a restaurant.

Is there a bar at Hotel Roc Meler?

Yes, Hotel Roc Meler has a bar.

Hotel Roc Meler in Canillo: Reviews, Photos and Prices 2026

Name: Hotel Roc Meler
Address: Urb. la Ribagrossa, 13, Canillo, AD 100
Price range: Check out rates and exclusive deals for this hotel
Rating: 9.1

Book with Confidence with Esquiades.com

Trustpilot

4.5

Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Dagda Bar Hours (as of December 7): Currently open Monday to Friday from 14:00 to 00:00 and Saturdays and Sundays from 13:00 to 00:00. These schedules are subject to possible changes according to the season or decision of the establishment.

Vending machine

Breakfast

Opening hours: from 07:30h to 10:00h

Food intolerances

The property offers gluten-free food on request.

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room Extra charge

Games room

Laundry Service Extra charge

Safety lockers

Car Hire

Ski Equipment Store

Safe at the reception

Door man

Luggage storage

Spa and wellness

Massage Parlour Extra charge

Sauna Extra charge

Jacuzzi Extra charge

Turkish bath Extra charge

Body and Facial Care Treatments

Spa

SPA access: With additional cost per ticket. Hours: from 11:00h to 21:00h. Children under 16 years old can only enter from 11:00h to 18:00h. It is mandatory to wear flip-flops and a hat.

Facilities

Garden

Balcony

Pool table Extra charge

Lounge with TV

Zona de juegos

Solarium

Darts Extra charge

Entertainment team

Children's Club

Live entertainment

Transfers / Transfer

Shuttle Service to the ski resort (free)

Ski locker

Free Ski Lockers

Activities

Ski

Baby cribs

Baby Cot Extra charge

€6/night. On request and availability.

Swimming pools

Indoor pool Extra charge

Car Park

Indoor car park Extra charge

Price: 15€ per night
Advance booking is required. You can contact the accommodation directly.

Outdoor car park Free

Check with the accommodation provider to see if you can reserve a spot.
There are a limited number of places available, they cannot be reserved in advance and their use is subject to availability upon arrival.

Pets

Not Pet-Friendly

The surroundings of Hotel Roc Meler

Nearby

TC8 Canillo Ski Lift 260 m

Motorcycle Museum 260 m

Mirador Roc del Quer 930 m

Sant Joan de Caselles 980 m

Santuario de Meritxell 1.4 km

Tibetan Bridge 1.7 km

Funicamp Ski Lift 3.4 km

Bony de les Neres Trail 3.4 km

Places of interest

National Automobile Museum 3.9 km

Sub-Alpine Flora and Fauna Trail 6.7 km

Carmen Thyssen Museum 7.8 km

Caldea Spa 7.8 km

Coll Arenys 8.9 km

Casa de la Vall 9.2 km

Tristaina Lakes 12.2 km

Devk-Arena 15.8 km

Public transportation

TSD4 Tarter 4.1 km

National Bus Station 9.3 km

What else can I do?

Illa Carlemany Shopping Center 8.2 km

Pyrenees Andorra Shopping Centre 8.9 km

Nearby airports

La Seu d'Urgell Airport (LEU) 29.9 km

Carcassonne Airport - Pays Cathare (CCF) 92.5 km

All distances are calculated in a straight line. Actual travel distances may vary.

About the accommodation

Located in the village of Canillo, 2 km from the cable car of the Canillo ski area of the Grandvalira ski resort.

The hotel offers 24-hour reception, a restaurant called La Cabana, where you can enjoy a new concept called healthy buffet with a market and high quality cuisine, pub, chiquipark for children, indoor car park, ski lockers, gym, free Wi-Fi throughout the hotel and spa & wellness center. Recently renovated complex.

The rooms are ideal for holidays in the snow or relaxing in Andorra. They are equipped with flat screen TV, safe, heating, free Wi-Fi, bathroom with shower and hairdryer.

In order to relax, the spa has sauna, hammam, jacuzzi, contrast shower, massage cabins and more... They also have treatments such as natural therapies, physiotherapy, chiromassage, yoga hatha and yoga therapy.

In addition to skiing, it is an area where you can go hiking, cycling and adventure activities. You can also visit Andorra la Vella, the capital of the country, where you can find one of the most important commercial areas of the Pyrenees.

Book now at the Hotel Roc Meler 4*.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What do guests have to say about Hotel Roc Meler?

Hotel Roc Meler, in the upper part of Canillo near the cable car and with shuttle to the slopes. Skiers praise the staff (very attentive), the buffet and cleanliness, the spa, the ski room and the family atmosphere of the pub. Areas to improve: limited car park (check rates at reception) (~15 €/day), difficult car access and some reliance on the shuttle; Wi‑Fi and triple rooms sometimes tight. Ideal for families and those seeking good service and comfort.

To save you time, we have summarized our customer reviews with artificial intelligence.

Ratings about Hotel Roc Meler

9.1

Superb

Based on 833 reviews

Reviews

Superb

531

Fabulous

190

Very good

Pleasant

Disappointing

Facilities and services

Rooms

9.0

Cleanliness

9.3

Food

9.1

Staff

9.4

Hotel Facilities

9.1

Wi-Fi

9.1

Location

8.2

Price Quality Ratio

8.8

What do guests have to say about Hotel Roc Meler?

To save you time, we have summarized our customer reviews with artificial intelligence.

Photos shared by our customers

See all

Select a topic to see specific reviews

Staff70 94%

Food35 83%

Rooms29 72%

Car Park25 100%

Location24 58%

Cleanliness23 78%

Buffet22 86%

Facilities18 61%

Breakfast18 89%

Bar17 88%

Dinner13 69%

Spa8 75%

Comfort8 63%

Maintenance7 71%

Services7 86%

Reception6 83%

Accommodation6 83%

Bed5 60%

Welcome4 100%

Transport4 50%

Real reviews

These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.

Real reviews

These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.

6.9

James travelled with family

Booked on Esquiades.com

January 2026

Very good

Hotel restaurant staff where excellent and provided a great service

This was our second stay at the hotel. It just didn’t feel the same as the first time. We were not impressed at all with the spa and some of the reception staff. Spa did not feel clean and is definitely not worth €15 per visit

Ben travelled with family

Booked on Esquiades.com

February 2023

Superb

We stayed at Roc Meler for a 4 day 5 night ski trip. We were very impressed with the hotel and it;s facilites and hope to return next year. The rooms were clean with fresh towels everday. Food at the buffet was excellent with great quailty and choice. The shuttle service to / from the gondola was excellent and the facility to hire ski equipment at the hotel was most convenient. Last but not least the spa was relaxing, clean and never overcrowded.

Hair dryers. This was the only downside but quite a significant one for somebody with long hair! The hairdriers were poor quality and cut out to 'cool down' every few minutes which meant drying hair became an unnecessary episode.

Hotel Roc Meler

Hello Ben We are very pleased to hear that we have done an excellent job with the service during your stay at Hotel Roc Meler and that you have found our newly refurbished facilities to be very clean at all times. We are very pleased that you loved our restaurant in Canillo "La Cabana" which serves breakfast and dinner, as well as having a gluten free menu certified by the celiac association of Andorra. We would like to thank you for taking the time to write us a review and that this helps us to continue to improve. We hope to see you back very soon, until next time Ben

9.6

Marc travelled with family

Booked on Esquiades.com

January 2023

Superb

Excellent, fully recommended.

Hotel Roc Meler

Thank you very much for your feedback.

9.6

Vladimir travelled with couple

Booked on Esquiades.com

January 2023

Superb

All was perfect. Very nice staff. And food was very good. Transport to the Ski lift was perfect and fast every time. We will come for sure again. Thank you.

Nothing.

Hotel Roc Meler

Good afternoon Thank you so much por your great note Enrique Lorenzo

9.3

Toto travelled with colleague

Booked on Esquiades.com

December 2022

Superb

Essen war frisch und reichlich. Personal war sehr freundlich. Danke an Lukas und Kollegin, die die kleinen schlechten Nachrichten immer freundlich an uns adressiert haben.

Leider war der Skilift am Hotel noch nicht offen. Somit fand kein Bus Shuttel statt. Also jeden Tag zum 6 km entfernten Einstieg ins Skigebiet fahren. Gott sei Dank waren kostenfreie Parkplätze noch verfügbar.

Hotel Roc Meler

Thank you so much for your comment Recepction

9.7

Gianluca travelled with family

Booked on Esquiades.com

February 2020

Superb

great service, fantastic hotel, very practical for sky holidays despite the fact it is not on the slopes, great buffet, we had a great holiday there

Not much actually... evrything was really up to expectations! Thanks to the staff!

Olha travelled with family

Booked on Esquiades.com

February 2020

Superb

Everything was just perfect!

Antonio travelled with couple

Booked on Esquiades.com

February 2020

Superb

Roc Meler is absolutely fantastic, all the staff is very lovely and keen to help especially Mr.Paulo

cannot stay more time :)

Pet travelled with couple

Booked on Esquiades.com

January 2020

Fabulous

The hotel is very quiet with nice, modern and clean rooms, the breakfast is excellent (everything but the coffee! which would deserve some improvement). We appreciated the transfer service the hotel provides from/to Canillo (all day long), so you can leave your car parked during your stay and forget about the troubles (driving in the snow storms etc.). The Irish Pub is a very nice option for dinner if you're tired and don't feel like going out.

The wifi connection is really bad - it comes and goes constantly. We experienced a few blackouts during our stay (which also turned off the heating/aircon). No phone in the room which we would have definitely used a few times to contact the reception when we needed it the most. The spa is very pleasant, however if you plan to go every day, it might become a bit expensive to pay 10€ each/day. You're also required to pay a 10€ deposit for a bathrobe. No shampoo/body wash amenities in the bathroom (there is a dispenser in the shower that doesn't work properly). We would have appreciated a room with a nice view as requested.

Jose travelled with couple

Booked on Esquiades.com

January 2020

Superb

All perfect! Super nice staff, excellent quality food, super clean hotel and rooms.

As a downside, I would like to have a double room instead of a twin

9.3

Carlos travelled with couple

Booked on Esquiades.com

December 2019

Superb

Personal

6.3

Michelle travelled with couple

Booked on Esquiades.com

March 2019

Pleasant

Very comfortable bed and the room was very clean. Not far from town.

There was no available parking at the hotel, not even availability at the paid private parking. We had to park up the street, which was up a hill and no where near the hotel. There was no shower door so the whole bathroom floor gets soaked with water when you shower.

9.7

Luis travelled with family

Booked on Esquiades.com

February 2019

Superb

Muy buenos servicios (spa, bar, guardaskis y alquiler, transfer a pistas) , camas muy cómodas, muy buen trato del personal

wifi regular

5.8

Ricardo travelled with colleague

Booked on Esquiades.com

February 2019

Pleasant

Hotel staff

6.3

Bevan travelled with family

Booked on Esquiades.com

December 2018

Pleasant

Personal

Parking

3.5

Mm travelled with couple

Booked on Esquiades.com

December 2018

Disappointing

Service was simply not there. They will agree but never take action and follow through.

Gwyneth travelled with family

Booked on Esquiades.com

February 2018

Superb

Gorgeous hotel. Great rooms. Lovely staff. Food excellent. Ski delivery service to the hotel from SKI PAS 83 superb. New equipment helpful staff fitting the boots.

8.3

Catherine travelled with family

Booked on Esquiades.com

February 2018

Fabulous

The decor and cleanliness of the hotel

Paying for the parking and the use of the pool. It's called a spa but really it's just what we would call a leisure centre in Ireland

Ruth travelled with family

Booked on Esquiades.com

February 2018

Superb

all Staff were very friendly and helpful. Accommodation and services in the hotel are top quality.

There should be more parking available.

Belen travelled with friends

Booked on Esquiades.com

January 2018

Superb

La comodidad del garage con guardaskiscaliente

El transfer nos tuvo 45 min esperando en el funicular de canillo

Hotel Roc Meler

¡Buenas tardes, Belén! Muchísimas gracias por su valoración. Sentimos que viviese una mala experiencia con el transfer. Normalmente cada 5 minutos nuestras 2 furgonetas están subiendo y bajando. Lamentamos mucho que estuviesen tanto rato esperando. ¡Les esperamos muy pronto! y haremos que su estancia sea perfecta. Gracias de nuevo. Equipo ROC MELER.

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Hotel Roc Meler

Book with Confidence with Esquiades.com

Facilities and services

Main Areas

Restaurant

Wifi and Internet

Main Hotel Services

Spa and wellness

Facilities

Entertainment team

Transfers / Transfer

Ski locker

Activities

Baby cribs

Swimming pools

Car Park

Pets

Room services

General room services

Bathroom

Distances to nearby ski resorts

The surroundings of Hotel Roc Meler

Nearby

Places of interest

Public transportation

What else can I do?

Nearby airports

About the accommodation

What do guests have to say about Hotel Roc Meler?

Ratings about Hotel Roc Meler

What do guests have to say about Hotel Roc Meler?

Photos shared by our customers

Similar accommodations that may interest you

Frequently asked questions about Hotel Roc Meler

Does the Hotel Roc Meler have wifi connection?

Can I stay with a pet at Hotel Roc Meler?

Is there children's cots available at Hotel Roc Meler?

What can I do at Hotel Roc Meler?

How to get from Hotel Roc Meler to the slopes?

Does the Hotel Roc Meler have a swimming pool?

Does the Hotel Roc Meler have a 24h reception?

Is there heating in Hotel Roc Meler?

Is there a restaurant at Hotel Roc Meler?

Is there a bar at Hotel Roc Meler?

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