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Hotel Mercure Andorra
Carrer De La Roda, 2, Ad 500, Andorra La Vella
Hotel Information     Services    
Offers: Hotel Mercure Andorra for Ordino-Arcalís
1012€
From 05 Dec to 10 Dec
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1004€
From 12 Dec to 17 Dec
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1004€
From 19 Dec to 24 Dec
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See more our Top Deals for

Info Guide

Located in the municipality of Andorra la Vella, near the center. No matter the reason of your trip, this hotel will enchant you.

The hotel has a 24-hour reception, a restaurant where you can taste the most typical dishes, free Wi-Fi connection throughout the hotel, indoor car park (extra charge), as well as a SPA area where you can relax, and have a good time. If you are a skier, you will be delighted to know that it has a ski storage room .

Does your pet also want to go on a trip? Great! Because the hotel is dog friendly and has no weight limit! (direct payment at the hotel).

The hotel rooms have a television, Wi-Fi connection, a safe and a complete bathroom with a shower or bathtub and a hairdryer.

The hotel is ideal for all seasons, do you want to know why?

  • If you are going to ski, it is less than 10km from the first access to the ski resorts (Encamp in Grandvalira and Pal-Arinsal in Vallnord). In addition, there is a public transport stop just 50 meters walk from the hotel.
  • In summer, its location makes it perfect for shopping trips, relaxing in Caldea.

Book now at the Hotel Mercure Andorra **** and enjoy an ideal stay.

 

Some of the detailed services may have an extra cost. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.


Please note that the restaurant may change its services at any time without prior notice.

Good to know

They are pet-friendly and wish to ask you to read the following info: 

  • Maximum weight: No weight limit!
  • Price: 17 €/night and pet

Please note that some accommodations may have some restrictions for pets (they cannot be left alone in the room / apartment or that they are not allowed in certain areas of the accommodation).

 

Please confirm that you are travelling with your pet via @@link_start@@Manage My Booking so we can notify the accommodation in advance.

More Info

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast: from 07:30 a.m. to 10:00 a.m.
  • Lunch: from 1:00 p.m. to 3:30 p.m.
  • Bar: from 07:30 am to 11:30 pm
  • Cot: free (On Request).
  • Indoor car park: € 25 / night (subject to availability upon arrival).
  • Ski Storage: €2 deposit.
  • SPA times & conditions: Free. Times: from 11:00 a.m. to 1:30 p.m. and from 5 pm to 9 pm. You have to book this service at reception. There is no minimum age to access the SPA, but children must enter accompanied by an adult.

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Air-conditioning in the main facilities
  • Meeting Room
  • Sauna
  • Jacuzzi
  • Indoor swimming pool
  • Games room
  • Public Car Park (available near the accommodation)
  • Lift
  • Turkish bath
  • Balcony
  • Indoor car park (to be paid at reception)
  • Pet-Friendly on request (check fee)
  • Free Lugagge Room
  • Ski Lockers for a fee
  • Spa (free access)
  • Free Wi-Fi
  • Children's pool (summer season).
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • Adapted for people with reduced mobility
Room Services
  • TV
  • Bathtub
  • Telephone
  • Toilet
  • Hairdryer
  • Heating
  • Air Conditioning
  • Desk
See more

Our Top Deals for Hotel Mercure Andorra

Vallnord Pal-Arinsal    
Grandvalira    
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Caldea 3 hours (morning ticket)    
Caldea 3 hours (afternoon ticket)    
Caldea 3 hours (evening ticket)    
Caldea 4h + 20-min massage    
Inúu 4 hours (morning ticket)    
Inúu 4 hours (afternoon ticket)    
Inúu entry of 5 hours + Massage 60 min    
Hotels in Andorra    
Hotel + Ski passes from 409€
Carrer de la Roda, 2 AD 500 Andorra la Vella
Customer reviews of Hotel Mercure Andorra
Score
8.3
146 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
8 / 10
Hotel Facilities
8.2 / 10
Cleanliness
8.7 / 10
Food Quality
8.6 / 10
Staff
8.6 / 10
Price
7.8 / 10
Recommended for:
Single Party
8%
Young couples
22%
Senior couples
19%
Families
36%
Friends
16%
No response
3%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 7.1 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Mercure Andorra (showing @@mostrades@@ most recent from 146).
These customers have rated the accommodation but haven't made a specific comment:

Jean-marie

of NS/NC
Score
8
Travelled in April 2021

Ramon

of NS/NC
Score
8.7
Travelled in April 2021

Modesta

NS/NC
Score
9.7
Travelled in November 2020
This review has been translated  
Show message in original language
"Good food and attention too"
"Wifi very bad signal"

Claude

from Gironde
Score
8
Travelled in March 2020
Automatic translation from french  
Show message in original language
"Unlimited spa and hospitality and location of the hotel and cleanliness"
"The room a bit small and a bit old"
These customers have rated the accommodation but haven't made a specific comment:

Mayte

of NS/NC
Score
7.3
Travelled in October 2020

Federico

of NS/NC
Score
9.7
Travelled in January 2020

Marina

of NS/NC
Score
8.4
Travelled in February 2020

Daria

NS/NC
Score
9.7
Travelled in February 2020
"Good location, very helpful staff, a lot of space in the lobby (convenient if you travel with a big group of friends)"
"Hotel parking is very expensive (more than 20 euros per day)"

Gerardo

from Madrid
Score
8
Travelled in February 2020
This review has been translated  
Show message in original language
"The food at breakfast and dinner varied. The wifi when it worked (because sometimes it disconnected) was going pretty well. The sauna, jacuzzi and children's play area."
"The pool water somewhat cold. The price of the garage exaggerated. I think it was € 23 per night."

Pablo

NS/NC
Score
3.2
Travelled in February 2020
This review has been translated  
Show message in original language
"At the Mercure Hotel you are treated the same if you are a Platinum member of Accor."

Jasmin

from Barcelona
Score
7.2
Travelled in February 2020
This review has been translated  
Show message in original language
"The rooms very clean and with all the details, in addition to beautiful and pleasant."
"The spa area very improvable, the water was cold in all the pools."

Borja

from Barcelona
Score
6
Travelled in February 2020
"A very expensive parking (normally is for free at many hotels) and poor wifi."

Hotel Mercure Andorra

Dear Borja:   We regret not having met your expectations. Best regards.   Maxi Guaglianone

Irina

NS/NC
Score
7.7
Travelled in January 2020
This review has been translated  
Show message in original language
"In general everything good and good buffet"
"The spa area service was not so friendly ..."

Javier

NS/NC
Score
7.6
Travelled in January 2020
This review has been translated  
Show message in original language
"Good staff attention"
"Buffet breakfast excessively expensive if you pay at the hotel"

Joel

NS/NC
Score
7.3
Travelled in January 2020
"Location"
"Wifi"

Raula_

NS/NC
Score
7.7
Travelled in January 2020
This review has been translated  
Show message in original language
"The Spa and the location"
"Poor soundproofing of the rooms and you need a face lift to the rooms, missing plugs"

Hotel Mercure Andorra

Dear Customer: Thank you very much for choosing us and for leaving us your comment. We are pleased to know that the Spa and location have been to your liking. We will send your room evaluations to the corresponding Department. Best regards. Maxi Guaglianone

Joan

from Tarragona
Score
10
Travelled in December 2019
This review has been translated  
Show message in original language
"Very central"

Hotel Mercure Andorra

Dear Joan, Thank you very much and see you next time. Best regards. Maxi Guaglianone

Maria Dolores

from Lleida
Score
10
Travelled in July 2019
This review has been translated  
Show message in original language
"Excellent treatment of staff, and facilities, we will be back !!!"

Paquita

NS/NC
Score
9.3
Travelled in July 2019
This review has been translated  
Show message in original language
"Most"
"The food I sub-ordered the second course."
These customers have rated the accommodation but haven't made a specific comment:

Silvia

of NS/NC
Score
8.3
Travelled in December 2019

Carole

of NS/NC
Score
9.7
Travelled in October 2019

Juan Carlos

of NS/NC
Score
6.3
Travelled in July 2019

Naiara

of NS/NC
Score
8.7
Travelled in July 2019

Maria José

NS/NC
Score
7
Travelled in July 2019
This review has been translated  
Show message in original language
"How central it is. Perfect for circ de soleil"
"It was 4 * that I did not see anywhere, it's a very old hotel that needs renovation"

Elena

NS/NC
Score
7.3
Travelled in July 2019
This review has been translated  
Show message in original language
"Leisure services: swimming pool and solarium. Children's playroom Situation of the hotel."
"We were not told at the hotel that the parking price was not included."

Marta

from Barcelona
Score
9
Travelled in February 2019
This review has been translated  
Show message in original language
"The spaciousness of the rooms. The attention of the staff, the breakfast"
"The spa area too crowded and full of kids splashing. Impossible to relax"
These customers have rated the accommodation but haven't made a specific comment:

Juan Antonio

of Álava
Score
8.3
Travelled in March 2019

Jose Carlos

of NS/NC
Score
8
Travelled in March 2019

Natali

of NS/NC
Score
7.6
Travelled in March 2019

Eric

of Barcelona
Score
10
Travelled in March 2019

Sandra

from Barcelona
Score
8.3
Travelled in February 2019
This review has been translated  
Show message in original language
"The attention of the hotel staff, the spacious rooms and the very comfortable beds."
"After a day without rest we wanted to get to the spa and be able to relax. Honestly the spa I did not see anywhere, I just saw a pool full of children jumping and screaming uncontrollably. In short, no relaxation."

Ainhoa

NS/NC
Score
9.7
Travelled in February 2019
This review has been translated  
Show message in original language
"Since I was little, I went to the hotels of the Prestige chain. They are really incredible; and the unbeatable treatment."

Hotel Mercure Andorra

Dear Ainhoa: Nothing pleases us more to know that our customers always remain at ease in our facilities, because they give us the guideline that we continue on the right track. Thank you very much for continuing to choose us and leave us your kind comment. We only have to wait to receive them again very soon. Best regards. Maxi Guaglianone

Núria

from Tarragona
Score
9
Travelled in February 2019
This review has been translated  
Show message in original language
"In general, we liked everything"

Hotel Mercure Andorra

Dear Nuria: Thank you very much and see you next time. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Miguel

of NS/NC
Score
8
Travelled in February 2019

Daniel

of Barcelona
Score
9.7
Travelled in February 2019

Julia

NS/NC
Score
7.7
Travelled in February 2019
This review has been translated  
Show message in original language
"The SPA is very good and the breakfast full."
"Very old rooms and very small bathroom!"

Ricard

NS/NC
Score
5
Travelled in February 2019
This review has been translated  
Show message in original language
"A very friendly waiter from Córdoba"
"The pool tiles would do with cleaning"
+ See Comments

Albert

NS/NC
Score
6
Travelled in December 2018
This review has been translated  
Show message in original language
"Cleansed"
"Very hot, no double bed, facilities full of small children. It is not for a young couple this hotel definitely"
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Distance

Grandvalira - Encamp
Cable-Car
7.5 km
14 min
Vallnord Pal-Arinsal - Pal
Distance to slopes
16.8 km
27 min
Ordino-Arcalís - Ordino - Arcalís
Distance to slopes
23.2 km
37 min
See map
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