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Hotel Mercure Andorra

Carrer de la Roda, 2, AD 500, Andorra la Vella
Carrer de la Roda, 2, AD 500, Andorra la Vella
Map
23.2 km from Ordino-Arcalís
8.5
Very good
Based on 206 reviews
8.5
Very good
Based on 206 reviews

Check-in times and other important info

About the accommodation

Located in Andorra la Vella, a short walk to the centre. This hotel is great for any type of holiday in the mountains!

 

The hotel has a 24-hour reception, a restaurant where you can taste the most typical dishes, free Wi-Fi connection throughout the hotel, indoor car park (extra charge), as well as a SPA area where you can relax, and have a good time. If you are going to ski, you will be delighted to know that it has a ski storage room.

 

Are you travelling with your pet? Great! Because the hotel is dog friendly and has no weight limit! (direct payment at the hotel).

 

The hotel rooms have a television, Wi-Fi connection, a safe and a complete bathroom with a shower or bathtub and a hairdryer.

 

The hotel is ideal for any time of the year, do you want to know why?

  • If you are going to ski, it is less than 10km from the first access to the ski resorts (Encamp in Grandvalira and Pal-Arinsal in Vallnord). In addition, there is a public transport stop just 50 metres walk from the hotel.
  • In summer, its location makes it perfect for shopping and relaxing in Caldea.

 

Book your stay in the Hotel Mercure Andorra **** and enjoy a lovely holiday with friends and family.

 

Some of the detailed services may have an extra cost. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

This accommodation is pet friendly. Check the terms and conditions!
Information and terms and conditions regarding pets
This accommodation has a heated pool. Read more about access and terms and conditions.
Information and terms and conditions regarding pets
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Accommodation services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Gluten-free food on request
Dairy-free milk on request

Main Hotel Services

Meeting Room
Games room
Free Ski Lockers
Free Lugagge Room
Multilingual employees

SPA

Sauna
Jacuzzi
Fitness Centre
Turkish bath
Spa (free access and reservation required)

Swimming pools

Indoor swimming pool
Children's pool (summer season).

Car Park

There are car park areas (public or private) near the accommodation. They can be paid.
Indoor car park (to be paid at reception)

Services

Balcony
Paddel tennis Court

Children and animation

Children's Playground

Pets

Pet-Friendly on request (check fee)

Wifi and Internet

Free Wi-Fi

Baby cribs

Free Baby Cot (on request)

Room services

Room Services

TV
Telephone
Hairdryer
Heating
Air Conditioning
Desk
Safe

Bathroom

Bathtub
Toilet
Amenities

Our customer reviews

8.5
Very good
Based on 206 reviews
Our customers reviews have been verified
8.7 Miquel travelled in family July 2022 All right.
Todo bien.
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10 Yolanda travelled in family July 2022 Very very room
Molt molt l'habitació
That they did not have the room ready on arrival and that in some places in the building there is no Wi-Fi signal coverage
Que no tenien l'habitació preparada al arribar i que en alguns llocs de l'edifici no hi ha cobertura de la senyal Wi-Fi
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10 Ana María traveled with friends March 2022 Location, cleanliness, staff, breakfast and value for money. Very good
Ubicación, limpieza, personal, desayuno y relación calidad precio. Muy bien
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7.7 Josiane travelled in couple March 2022 - Location in the city - the layout of the hotel as a whole - swimming pool, hammam, sauna, etc…
- Emplacement dans la ville - l’agencement de l’hôtel dans son ensemble - piscine, hammam, sauna, etc…
- the closing of the Windsor Mercure bar in the evening, it is much warmer and more convivial than the Novotel bar. - TOO high price of the hotel car park. - the jacuzzis deserve a more rigorous maintenance, too many various deposits noticed in its bottom. For this, require more to go to the showers before using them, just like for the other poles. Similarly, too many people leave the hammam or sauna (after sweating) to go directly to the swimming pool or the jacuzzis…. without going through the shower!!! The instructions may not be explicit enough?!
- la fermeture du bar Windsor Mercure le soir, celui-ci est nettement plus chaleureux et convivial que le bar du Novotel. - tarif TROP élevé du parking de l’hôtel. - les jacuzzis mériteraient un entretien plus rigoureux, trop de dépôts divers remarqués dans son fond. Pour cela, exiger davantage de passer aux douches avant de les utiliser, tout comme pour les autres pôles. De même, trop de personnes sortent du hammam ou du sauna (après avoir transpiré) pour aller directement à la piscine ou aux jacuzzi…. sans passer par la douche !!! Les consignes ne sont peut être pas assez explicites ?!
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6.2 Rut March 2022 Sunken mattress, I slept quite badly. There were hardly any outlets in the entire room.
Colchón hundido, dormí bastante mal. No había casi enchufes en toda la habitación
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8.7 Maria Carmen travelled in family February 2022 The food and the attention.
La comida y la atención.
The elevators were broken.
Los ascensores estaban estropeados.
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10 Abian travelled in family February 2022 Everything except Wi-Fi
Todo menos el Wi Fi
Wi-Fi does not reach all areas of the room well (396)
La Wi-Fi no llega bien a todas las zonas de la habitación (396)
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9.6 Lorena February 2022 The hotel in general very good, very well located and complete. Big and beautiful rooms.
El hotel en general muy bien, muy bien ubicado y completo. Las habitaciones grandes y guapas
It was very hot in the rooms you could not turn off the heating and the air conditioning only came out hot
Hacía mucha calor en las habitaciones no se podía quitar la calefacción y el aire acondicionado solo salía caliente
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7.3 Jose Carlos travelled in family February 2022 The cleanliness of the hotel, the Spa service, the breakfast and SPA schedules.
La limpieza del hotel, el servicio de Spa, lo horarios de desayuno y SPA.
The Wi-Fi only reached part of the room, neither the living room nor another room, the buffet for dinner was very expensive, for what they give you.
La wifi solo llegaba a una parte de la habitacion, ni a salon ni otra habitacion, el buffet para cenar muy caro, paro lo que te dan.
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7 Reviewer travelled in couple February 2022 Dining and breakfast. food is good and there are multiple choices. staff is very nice, welcoming and willing to resolve any issue.
Jantar e café da manhã. a comida é boa e tem várias opções. a equipe é muito agradável, acolhedora e disposta a resolver qualquer problema.
Hotel very old, needs renovation ASAP, one elevator did not work and the other failed one day. Rooms very old that need renovation on all levels. Bathrooms very very small. Wifi very weak, always disconnecting and with poor reach.
Hotel muito antigo, precisa de reforma o mais rápido possível, um elevador não funcionou e o outro falhou um dia. Quartos muito antigos que precisam de renovação em todos os níveis. Banheiros muito muito pequenos. Wifi muito fraco, sempre desconectando e com pouco alcance.
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9.6 Ariana travelled in couple July 2022
7.7 Fatima travelled in family May 2022
7.7 Jose Maria travelled in family April 2022
Our customer reviews
8.5
Very good
Based on 206 reviews
Our customers reviews have been verified
Room facilities

Frequently asked questions about Hotel Mercure Andorra

Where can I park at Hotel Mercure Andorra?

If you stay at Hotel Mercure Andorra you have the following parking possibilities (subject to availability):
  • Paid Indoor parking
  • There are parking areas (public or private) close to the accommodation. There may be a charge for these.

Does the Hotel Mercure Andorra have wifi connection?

The Hotel Mercure Andorra offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hotel Mercure Andorra?

Pets are allowed at Hotel Mercure Andorra (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel Mercure Andorra?

The Hotel Mercure Andorra has free cots available at the hotel (please request before your trip).

What can I do at Hotel Mercure Andorra?

The Hotel Mercure Andorra has the following activities available (some may be for a fee).
  • Free access to the spa
  • Gym

Does the Hotel Mercure Andorra have a swimming pool?

Yes, Hotel Mercure Andorra has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's pool (summer season).

Does the Hotel Mercure Andorra have a 24h reception?

Yes, Hotel Mercure Andorra has a 24-hour reception.

Is there heating in Hotel Mercure Andorra?

Yes, Hotel Mercure Andorra has heating in the common areas.