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Hotel Encamp

Avinguda Joan Martí, 95 , Ad 200, Encamp

3* Encamp Hotel
 

The 3* Encamp Hotel is located in Encamp, Andorra. The great location of the hotel offers guests many advantages. The hotel is near the public transport bus stop (if you have a ski pass, this service is for free, it's provided by the Grandvalira ski resort) that will take guests to the Funicamp (the cable-car that accesses the Encamp sector in Grandvalira). Furthermore, the hotel is 5 km away from the shopping centres in ​​Andorra (Escaldes and Andorra la Vella).

 

This hotel is recommended for skiing in Grandvalira. If guests want to ski at the Vallnord ski resort they will have to get there with their own transport because there are no buses from Encamp to Vallnord.

 

The hotel is a basic accommodation but it's well equipped and has a great value for money. The hotel serves a buffet breakfast and dinner and you can have a drink at the bar. The hotel also offers ski lockers for free (5 EUR deposit for the key). There's also an outdoor car park (limited spaces and has an extra cost, to be paid at the hotel's reception). There are 60 rooms: double, triple and quadruple rooms. They are spacious and simple and have a private bathroom.

 

  • Drinks aren't included in the evening meal (unless specified). 
  • This hotel doesn't serve lunch.

 

Some of the services listed may be extra services that have to be paid at the accommodation. You can check the prices at the hotel. This information is subject to change by the accommodation.

  • Check in: from 15:00h.
  • Check out: before 12:00h.
  • Outdoor car park: 18.81€ per day
  • Breakfast : from 7.30am to 10.00am
  • Dinner : from 7.30pm to 22:00pm
  • Safe: 6€ per stay
  • Deposit ski lockers: 5€
24h reception
Restaurant
Bar
Heating
Not Pet-Friendly
Games room
Elevator
Breakfast (Buffet)
Dinner (Buffet)
Outdoor Car Park (to be paid at reception)
Free Ski Lockers
Free Lugagge Room
Shared Bathrooms
Free Wi-Fi
Gluten-free food on request
Dairy-free milk on request
Suitable for those with reduced mobility
Free Baby Cot (on request)
TV
Telephone
Toilet
Amenities
Shower or Bathub
Heating
Free Wi-Fi in rooms
International TV channels
Safe (to be paid at reception)

Deals Hotel Encamp

Grandvalira    
Vallnord Pal-Arinsal    
Ordino-Arcalís    
Caldea Spa Centre    
Inúu Wellness Attitude    
Hotels in Andorra    
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Customer reviews of Hotel Encamp
Average rating
7.6

1095 reviews
10 0
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Note detail:
Rooms
6.5 / 10
Hotel Facilities
7.5 / 10
Cleanliness
7.4 / 10
Staff
8.8 / 10
Price
8 / 10
Recommended for:
Single Party
9.0%
Young couples
26.6%
Senior couples
8.5%
Families
19.8%
Friends
31.0%
No response
5.1%
Wi-Fi in the hotel:
Free Wi-Fi
Rate: 6.9 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Encamp (showing @@mostrades@@ most recent from 1095).

Angel

from Alicante
Rate
9.2
Travelled in April 2019
This review has been translated  
"We have been great. The hotel staff of 10"

Hotel Encamp

Dear Angel Thank you very much for your feedback. We are happy to know that you have enjoyed your experience at Hotel Encamp and that we have managed to live up to your expectations. We hope to see you again very soon Regards Guillermina Munar Head of Reception

Makai

NS/NC
Rate
8.8
Travelled in April 2019
This review has been translated  
"Breakfasts"

Hotel Encamp

Dear Makai, Thank you very much for your comments. We are happy to know that you have enjoyed our breakfast service. We hope you visit us again very soon Regards Guillermina Munar Head of Reception

Joaquin

NS/NC
Rate
6.2
Travelled in April 2019
This review has been translated  
"The staff was friendly and attentive, it is well located and the breakfast was good."
"The bed creaked too much and there were ants in the room. The wifi was a little slow."

Hotel Encamp

Dear Joaquin Thank you for sharing your experience at the Hotel Encamp, all the comments are important for us as they help us improve. I greatly regret the inconveniences that he tells us. I will check with the maintenance staff immediately since we have not had other comments about it. We hope to trust you again in the next opportunity Greetings Guillermina Munar Head of Reception
These customers have rated the accommodation but haven't made a specific comment:

Sara

of NS/NC
Rate
5.6
Travelled in April 2019

Luis

of NS/NC
Rate
8
Travelled in April 2019

Diego

of NS/NC
Rate
7.6
Travelled in April 2019

Joaquim

of Madrid
Rate
8
Travelled in April 2019

Judit

NS/NC
Rate
8
Travelled in April 2019
This review has been translated  
"The kind attention of the dining room staff and the young reception girls."
"They do not replace soap, gel and shampoo daily. They just leave a couple of welcome envelopes. I think it's an unpleasant gesture. Therefore we will not repeat. (and that the first time, we liked it and therefore, we repeat this time)."

Hotel Encamp

Dear Judit First of all, we would like to thank you for taking the time to share your impressions of your recent stay at our hotel. It is through opinions like yours that we are able to improve the service we offer our clients. We apologize for the imperfections that you describe in your opinion. I will verify immediately with the head of the corresponding department that the cleaning protocols are being carried out correctly and we will take into account all your suggestions and observations. We hope you will give us a new opportunity and I am at your disposal if you want to contact us again. Sincerely Guillermina Munar Head of reception

Jordi

from Girona
Rate
8.8
Travelled in April 2019
This review has been translated  
"Personal. Bedrooms. Breakfast. Wifi. According to the hotel 3 * hired."

Hotel Encamp

Dear Jordi Thank you for taking a few minutes to tell your experience at the Hotel Encamp. It is a real pleasure to know that your stay was so pleasant. I will convey your congratulations to all the hotel team. We hope you visit us again very soon. Sincerely, Guillermina Munar Head of Reception

Denis

from Valladolid
Rate
7.2
Travelled in April 2019
This review has been translated  
"The kindness of the employees."
"The cleaning of the room, especially under the bed, a lot of dust."

Hotel Encamp

Dear Denis Thank you for your comments and for choosing us. We are happy to know that the staff has managed to live up to your expectations. I will personally verify with the governor that all established protocols are being complied with. We hope and wish we could go back and enjoy all our improvements. Best regards Guillermina Munar Head of Reception
These customers have rated the accommodation but haven't made a specific comment:

Diego

of Navarra
Rate
10
Travelled in April 2019

Carles

of NS/NC
Rate
7.2
Travelled in April 2019

Juan Ignacio

of Madrid
Rate
7.6
Travelled in April 2019

Manuel

of NS/NC
Rate
7.6
Travelled in March 2019

M. NÚria

from Barcelona
Rate
6.4
Travelled in April 2019
This review has been translated  
"Situation"
"Small room with less furniture would be wider, cuts across the area"

Hotel Encamp

Dear Nuria Thank you, mainly, for telling us about your experience at Hotel Encamp. We will take into account your comments on the room in future improvements. Thank you very much and we hope to receive you again Regards Guillermina Munar Head of Reception

David

NS/NC
Rate
1
Travelled in April 2019
This review has been translated  
"Nothing, is the worst hotel in all andorra with much difference."
"The attention is bad, they say they offer one thing and then they change it without consulting, the rooms are very bad, you ask for beds and they put you sofas. Honestly, it's not worth going to that hotel."

Hotel Encamp

Dear David Thank you for your time in sharing your respectable opinion. We deeply regret that you have taken this impression of the hotel. Do not hesitate to contact us directly to discuss with you the aspects of your stay, Sincerely, A. Jiménez. Director H. Encamp

Aurora

from Barcelona
Rate
8.8
Travelled in March 2019
Automatic translation from catalan  
"The location, the service, the dinner and the breakfast, all good in general"
"There was no hairdryer"

Hotel Encamp

Dear Aurora Thank you very much for sharing your comments. It is a real pleasure to know that they have enjoyed both their stay. We take note of all your comments, which are of vital importance to us as they give us the keys to improving every day. Also, tell us that we have hair dryers at the reception, which can request as many times as necessary. We hope you visit us again soon. Best Regards Guillermina Munar Head of reception
These customers have rated the accommodation but haven't made a specific comment:

Jon

of NS/NC
Rate
8.4
Travelled in March 2019

Laura

of NS/NC
Rate
6.8
Travelled in March 2019

Benjamin

of Valencia
Rate
8.8
Travelled in March 2019

Andres

of Cuenca
Rate
7
Travelled in March 2019

Rubén

NS/NC
Rate
8.8
Travelled in March 2019
This review has been translated  
"Good, I had an accident on tracks and received attention as the speed were excellent, with your insurance, everything easy and simple. Thank you."
"The few options of vegan food at dinner and breakfast."

Hotel Encamp

Dear Ruben Thank you very much for taking a few minutes to assess your stay. We are glad to know that you have enjoyed your stay. We take note of your comments, which always give us the keys to improve. We hope to see you again very soon! Sincerely, Guillermina Munar Head of Reception

Marc

NS/NC
Rate
9.2
Travelled in March 2019
This review has been translated  
"Value for money very good Wide room and quality food. Bath with bearing, which always goes well after skiing."
"Parking € 10 per day"

Hotel Encamp

Dear Marc Thank you very much for your assessment. We are glad to know that you have enjoyed your stay and we hope that you will choose us again on your next visit to Andorra. Sincerely, Guillermina Munar Head of Reception

Manuel

NS/NC
Rate
9.6
Travelled in March 2019
This review has been translated  
"The desaiuno"
"The cushion of the bed"

Hotel Encamp

Dear Manuel Thank you very much for taking a few minutes to share your experience. We are very happy to know that you have enjoyed our buffet breakfast so much. We take note of your comments which are of great importance to us as they help us improve day by day. We hope you visit us again very soon. Best regards Guillermina Munar Head of Reception
These customers have rated the accommodation but haven't made a specific comment:

Jose

of NS/NC
Rate
8.5
Travelled in March 2019

Irene

of NS/NC
Rate
8
Travelled in March 2019

Miguel Angel

of NS/NC
Rate
7.6
Travelled in March 2019

Emilio

of Navarra
Rate
6.8
Travelled in March 2019

Merce

NS/NC
Rate
8.4
Travelled in March 2019
This review has been translated  
"Staff very attentive and willing to help"
"There is no hairdryer in the room. No parking for non-payment"

Hotel Encamp

Dear Merce Thank you for taking a few minutes to tell your experience at the Hotel Encamp. It is a real pleasure to know that your stay was so pleasant. I will convey your congratulations to all the hotel team. We hope you visit us again very soon. Sincerely, Guillermina Munar Head of Reception

Eva

NS/NC
Rate
6.4
Travelled in March 2019
This review has been translated  
"Comfortable bed and attentive receptionist."
"Very small TV, machine noise in the patio that overlooked the room. Sparse bath gel. Very greasy dinner."

Jaime

NS/NC
Rate
8.4
Travelled in March 2019
This review has been translated  
"The excellent care for celiac and food intolerances"

Hotel Encamp

Dear Jaime Thank you very much for taking a few minutes to share your experience. We are very happy to know that you have enjoyed our restaurant service so much. We hope you visit us again very soon. Sincerely, Guillermina Munar Head of Reception
These customers have rated the accommodation but haven't made a specific comment:

Juan Carlos

of NS/NC
Rate
8.4
Travelled in March 2019

Silvia

of Huesca
Rate
6
Travelled in March 2019

Maria Eugenia

of NS/NC
Rate
9.2
Travelled in March 2019

Carlotta

of NS/NC
Rate
8.4
Travelled in March 2019

Jesús

from Huesca
Rate
8.4
Travelled in March 2019
This review has been translated  
"Well located, quiet, good service"

Hotel Encamp

Dear Jesus, Thank you very much for your suggestions and for choosing us. We appreciate your comments . We are glad to know that we are going in the right direction. Thank you very much and we hope to see you again very soon. Best regards Guillermina Munar Head of Reception

Anonimo

from Castellón
Rate
5.2
Travelled in March 2019
This review has been translated  
"Buffet"
"Expensive parking, they do not clean the rooms well, they only make you the bed"

Hotel Encamp

Dear Customer Thank you for sharing your experience at Hotel Encamp, all comments are important to us as they help us improve. I greatly regret the inconveniences that he tells us about cleaning. Verify with the governor immediately what could be the problem and if all the established protocols have been carried out. We hope to trust you again in the next opportunity Greetings Guillermina Munar Head of Reception

Juan Carlos

NS/NC
Rate
5.6
Travelled in March 2019
This review has been translated  
"The breakfast and the location has been great!"
"The bed and the pillow super uncomfortable ... The walls make you hear everything ... You find many ants in the bathroom"

Hotel Encamp

Dear Juan Carlos Thank you very much for your evaluation. We take note of your comments and we will take them into account for future investments. We hope to see you again soon. Best regards Guillermina Munar Head of Reception
These customers have rated the accommodation but haven't made a specific comment:

Samuel

of Madrid
Rate
7.2
Travelled in February 2019

Maria

of NS/NC
Rate
7.6
Travelled in February 2019

Luis

of NS/NC
Rate
6
Travelled in February 2019

Laurent

of NS/NC
Rate
8.4
Travelled in February 2019

Carlos

NS/NC
Rate
8.4
Travelled in March 2019
This review has been translated  
"The attention was very good and the workers were very friendly"

Hotel Encamp

Dear Carlos Thank you very much for choosing the hotel Encamp for your trip to Andorra and also for taking a few minutes to evaluate it. We are proud to know that you have enjoyed your stay, as well as the attention of our staff. I will transmit your congratulations. I'm sure it will encourage them to continue in such a good line. We hope to receive you again Regards Guillermina Munar Head of Reception

Adri

from Álava
Rate
5.4
Travelled in March 2019
This review has been translated  
"Nice staff, breakfast buffet, varied and good."
"Room overlooking an interior courtyard, small. Dirty towel that we asked to change and did not change. Bed mattress dirty. The hotel needs a reform."

Esteban

NS/NC
Rate
5.4
Travelled in March 2019
This review has been translated  
"Helpful staff and very helpful."
"Very bad beds, lack of hot water at 6 o'clock in the afternoon, lazy cleaning."

Hotel Encamp

Dear Esteban We regret that the stay has not been entirely satisfactory as well as the damage that has occurred. The maintenance team will pass immediately to review the observations that you send us. We will take your comments into account in order to offer our customers a better service. I return to offer my apologies and hope in the future to give us another chance again. Sincerely Guillermina Munar Head of Reception
These customers have rated the accommodation but haven't made a specific comment:

Francisco

of NS/NC
Rate
7.2
Travelled in February 2019

Pedro

of NS/NC
Rate
10
Travelled in February 2019

Samuel

of NS/NC
Rate
9.7
Travelled in February 2019

Eduardo

of La Rioja
Rate
8.3
Travelled in February 2019

Javier

NS/NC
Rate
7.2
Travelled in March 2019
This review has been translated  
"Breakfast, and the colchobes"
"The TV, the closet, there was no fridge, and there was no pay TV in the hotel bar"

Hotel Encamp

Dear Javier Thank you very much for the time invested in recording your experience in our establishment. We regret that your stay has not met the expectations created. We try to offer the best possible service with the tools we have. We will take your comments very seriously in order to improve. Hopefully, the points you have highlighted will not be enough reason not to have your presence in the establishment. Receive a cordial greeting. Guillermina Munar Head of Reception

Enrique

from Cuenca
Rate
8
Travelled in March 2019
""

David

NS/NC
Rate
6.8
Travelled in March 2019
This review has been translated  
"Pretty uncomfortable beds"

Hotel Encamp

Dear David, Thank you for sharing your experience at the Encamp hotel. Your comments are very important to us as they help us improve. We will take them very much into account for future investments. Hoping to receive it again on your next vacation. I greet you attentively Guillermina Munar Head of Reception
These customers have rated the accommodation but haven't made a specific comment:

Jordi

of NS/NC
Rate
8.7
Travelled in February 2019

Luis David

of NS/NC
Rate
7.3
Travelled in February 2019

Jesus Francisco

of Guipúzcoa
Rate
8.3
Travelled in February 2019

David

of NS/NC
Rate
6
Travelled in February 2019

Javier

from Tarragona
Rate
8
Travelled in March 2019
This review has been translated  
"The service and variety at lunch."
"Rooms somewhat angicuadas."

Hotel Encamp

Dear Javier Thank you very much for your comments. They are very important to us because they help us to improve. We are happy to know that breakfast has been to your liking. We will consider your observations about the rooms in future investments. Thank you very much and we hope to welcome you again very soon Regards Guillermina Munar Head of Reception
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