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Hostal El Ciervo

Edificio Penibético. Pradollano , 18196, Sierra Nevada
Hotel Information     Services    

About

El Ciervo is a mountain hostal located next to the Sierra Nevada ski resort, 200 metres from the Parador  I chairlift, which connects with the slopes, Plaza de Pradollano and the Borreguiles cable-car.

 

This accommodation is located near the two main squares in the resort where it is possible to find shops, cafes, bars, restaurants and night clubs. 

 

The establishment has 52 spacious rooms with a complete bathroom, a safe and heating. Other facilities that the accommodation offers are a restaurant (buffet), a television room and a ski storage room. El Ciervo was completely renovated in 2001.

 

The hotel has big rooms for 4 to 8 people, a television room, a games room and a ski storage room.

 

It does not have double beds, so all rooms have single beds. It is a very comfortable and affordable place to stay in order to enjoy the good access to the ski slopes. This accommodation is recommended for friends and small groups. 

 

 

Some of the detailed services may have to be paid at the accommodation. You can check the rates directly at the accommodation. This information is subject to change by the accommodation.


Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast: 8:00 a.m. to 10:30 a.m.
  • Dinner: 20: 00-22: 30
  • Cots: Free (on request and availability)
  • Safe: 2 € / night

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Not Pet-Friendly
  • Games room
  • Public Car Park (available near the accommodation)
  • No Car Park Available
  • Free Ski Lockers
  • Free Wi-Fi in common areas
  • Pool table
  • Lounge with TV
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • No elevator
  • Not wheelchair accessible

Room Services
  • TV
  • Bathtub
  • Toilet
  • Amenities
  • Heating
  • No Wi-Fi in the rooms
  • Safe to be paid at reception
Edificio Penibético. Pradollano 18196 Sierra Nevada
Customer reviews of Hostal el Ciervo
Score
7.3

515 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
5.7 / 10
Hotel Facilities
7.1 / 10
Cleanliness
7 / 10
Food Quality
7.4 / 10
Staff
8.6 / 10
Price
7.8 / 10
Recommended for:
Single Party
11%
Young couples
29%
Senior couples
4%
Families
14%
Friends
41%
No response
4%
Wi-Fi in the hotel:
Free Wi-Fi in common areas
Score: 7.4 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hostal el Ciervo (showing @@mostrades@@ most recent from 515).

Paca

NS/NC
Score
7.7
Travelled in March 2020
This review has been translated  
"Parking area should try to make guests pay less"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation. Sincerely, Hostal El Ciervo Reception Team

Javier

from Madrid
Score
8
Travelled in March 2020
This review has been translated  
"The treatment of the staff and the buffet, as well as the relation quality price"
"Lack of towels and toiletries"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Irene

NS/NC
Score
4.7
Travelled in March 2020
This review has been translated  
"It is close to the ski lift to go up and down the flat meadow and have breakfast."
"The walls are paper, you hear absolutely everything, it is old, the beds uncomfortable, the fatal food (breakfast well), all old, it has 3 floors and there is no elevator, which seemed the owner / manager could not be more unpleasant It is cheap but I would not go back. For groups of young kids it may be worth"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Celia

of Madrid
Score
7
Travelled in March 2020

Daniel

of Cádiz
Score
6.7
Travelled in March 2020

Julio Cesar

of Madrid
Score
6
Travelled in March 2020

Eduard

of NS/NC
Score
8.3
Travelled in March 2020

Nast

NS/NC
Score
7.7
Travelled in March 2020
This review has been translated  
"1 adult and two minors. Close to the slopes, good and abundant food, fantastic staff, interior rooms are very small, but we were lucky and when the hostel was not full they moved us and it was fantastic. Very friendly staff."
"The beds; You have to be tired to sleep ..... And cleanliness when you get to the bad room; hair and dirt under the bed of previous clients."

Hostal El Ciervo

Dear guest; We are happy to have provided you with good care and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Hostal El Ciervo Reception Team.

María Arline

NS/NC
Score
7
Travelled in March 2020
This review has been translated  
"The closeness in general. What it costs The food, the treatment of the staff. At the reception there is always someone to assist you."
"The mattresses are very old, I stuck the springs. To go to meals you have to go outside and it's very cold. The television is very old and only 4 channels are seen. It has no parking and in that area all are paid."

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo

Lourdes

NS/NC
Score
3.6
Travelled in March 2020
This review has been translated  
"Personal"
"The dining room is in a different building from the one in the room, super uncomfortable beds, a lot of baby bottle that won't let you sleep, shower towels look like vide, not the TV ... Nothing recommended"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Hostal El Ciervo Reception Team
These customers have rated the accommodation but haven't made a specific comment:

Nerea

of NS/NC
Score
7.7
Travelled in March 2020

Pawe?

of NS/NC
Score
8.7
Travelled in February 2020

Salvador

of NS/NC
Score
7
Travelled in February 2020

Santiago Tomas

of NS/NC
Score
8.7
Travelled in February 2020

Gara

from Las Palmas
Score
7.3
Travelled in March 2020
This review has been translated  
"Spacious and clean room, and with very nice views. Full breakfast"
"Awkward mattresses, very old, you stick the springs"

Hostal El Ciervo

Dear guest; We are glad you chose us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.

Luke

NS/NC
Score
4.7
Travelled in March 2020
"Fairly cheap and not a bad location"
"Standard of cleanliness was fairly low in the rooms and the food was a bit questionable at times."

Hostal El Ciervo

Dear guest;   We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely,   Reception team Hostal El Ciervo

Manuel

from Toledo
Score
3.5
Travelled in March 2020
This review has been translated  
"Very friendly and helpful staff within their limitations"
"In general everything ... Rooms in an unfortunate state ... Old pillows and some yellowish, without light in the bathroom, many rooms overlook an inner courtyard full of cigarette butts and garbage that I suppose to throw customers, mattresses and beds in In general, in an unfortunate state, old television only sees three remote control channels with very sticky insulating tape that gives a little disgust to touch it, a lot of noise in the rooms is heard all the fences of the doors let the light in all its contour , shower faucets constantly dripping with a rust of rust in this which indicates that it takes a long time, the truth gives a little bit of disgust in general needs a thorough reform urgently, if it is true that the price is low but could At least being decent, the employees do everything possible to please but from where there is no one can not get out. For some more money it is preferable to stay elsewhere than in that manger. I do not recommend it to anyone and less to Families with children"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Yolanda

of NS/NC
Score
8.3
Travelled in February 2020

Ana

of NS/NC
Score
5.5
Travelled in February 2020

Hadi

of NS/NC
Score
8.3
Travelled in February 2020

Marta

of Sevilla
Score
5.7
Travelled in February 2020

Joana

NS/NC
Score
3.7
Travelled in March 2020
This review has been translated  
"Nothing!"
"The whole hostel itself looks like a bunker, has terrible acoustics, which made everything in our room be heard, from a tap running as each step they take. It is a place that receives many school groups which makes the noise hellish. The buffet was lousy. Both for breakfast and dinner. Regarding the staff, they leave a lot to be desired taking one or two that I found at the reception. Even the last night was midnight and such and there was a group of staff having a “festive meeting” in the private room that was in front of my room. I went to complain about the noise in which the boy at the reception went to alert his companions in which two of them still seemed to be enjoying the situation. Unfortunately, unfortunately. It was two very bad nights."

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Alicia

NS/NC
Score
7
Travelled in March 2020
This review has been translated  
"Price"
"The room had nothing but a window to a patio through which NOTHING of light entered. A hole"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Fernando

NS/NC
Score
8.7
Travelled in March 2020
This review has been translated  
"Friendliness of staff Quality price Large buffet"
"Many excursions .. Every day they carried groups of 30 or 48 people and there was a lot of fuss at mealtime and at night in the rooms"

Hostal El Ciervo

Dear guest; We are glad that our restaurant service and the attention of our staff has been to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Pedro

of NS/NC
Score
8
Travelled in February 2020

Mar María

of NS/NC
Score
8.3
Travelled in February 2020

David

of NS/NC
Score
9
Travelled in February 2020

Manuel Jesus

of Madrid
Score
8
Travelled in February 2020

Pablo

from Sevilla
Score
8
Travelled in February 2020
This review has been translated  
"The place is lovely the staff very friendly and the food very good."
"There was a group of teenagers who annoyed us a bit the night."

Hostal El Ciervo

Dear guest; We are glad that your stay at our establishment has been to your liking and we greatly appreciate the score given and your respective comment being so positive. We hope to see you again very soon. We take note of the observations made to carry out the necessary actions for further improvement. Sincerely, Reception team Hostal El Ciervo

SUSANA

NS/NC
Score
5.7
Travelled in February 2020
This review has been translated  
"The food was very acceptable and the rooms were clean"
"The general deterioration of the facilities. There was a large group of teenagers roaming freely: drinking, smoking, racing and shouting in the halls .... It should be noted that these types of groups are accepted. We have been without sleep for three days, and we have had to leave before because it was unbearable."

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo.

Tomas

NS/NC
Score
7
Travelled in February 2020
This review has been translated  
"Location, friendliness of staff and food."
"State of the rooms, as if you had gone back to the 70s, by old and state of the furniture, mattresses on the verge of medieval torture. We agreed that weekend with 170 young people, so with the noise they made and the low soundproofing of the rooms, impossible to sleep, terrifying nights. They would have to inform before booking, that there will be that kind of occupation, when you go as a family."

Hostal El Ciervo

Dear guest; We are glad that our restaurant service and the attention of our staff has been to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Javier

of NS/NC
Score
5
Travelled in February 2020

José Vicente

of NS/NC
Score
6.7
Travelled in February 2020

Daniel

of NS/NC
Score
6.7
Travelled in February 2020

Sergio

of Murcia
Score
5.2
Travelled in February 2020

esquiadora

NS/NC
Score
7.3
Travelled in February 2020
This review has been translated  
"The buffet is great. The staff quite friendly. The location is good."
"The first night they put us in a horrible room, old, dirty, all broken, dirty sheets, towels, leaking towels, the roof of the black bathroom, etc. We filed a complaint and they moved us to another floor to a much better room, as indicated on the web. Since the first room did not correspond to any of the web. The other big problem, the group of students who go to the hotel in large groups with monitors. It is unbearable the noise they make throughout the day and especially at night when they return erased party. They constantly slam the rooms, they stain the halls with trash. We do not understand how no action is taken. The rest of guests do not have because they will endure rude kids without any education. Since neither its monitors and the hotel took no action in this regard."

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Maxi

NS/NC
Score
4.8
Travelled in February 2020
This review has been translated  
"Location and very friendly staff"
"Room without windows mattresses and pillows very used much noise from pipes at night"

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.

Debora

NS/NC
Score
9
Travelled in February 2020
This review has been translated  
"Great food and location. And very friendly staff especially the dining room."
"The rooms are noisy. From our room guests from other floors were heard through the patio."

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.
These customers have rated the accommodation but haven't made a specific comment:

Antonio

of Alicante
Score
9.3
Travelled in January 2020

Ismael

of NS/NC
Score
8.7
Travelled in February 2020

Darius

of NS/NC
Score
7
Travelled in February 2020

Jose Alberto

of NS/NC
Score
10
Travelled in February 2020

Alejandra

NS/NC
Score
8
Travelled in February 2020
This review has been translated  
"The buffet is very good if you catch it freshly done, cleaning service is also good and it is well located although you have to go down many stairs to go down to the slopes ... And then climbing with the equipment becomes quite heavy."
"There is no elevator. And climbing all the equipment up the stairs is very uncomfortable. Very old beds, all the docks were noticeable. You hear everything in the rooms. And the shower jet is minimal. Although quality price is fine ... With how expensive Sierra Nevada is, this hostel is quite affordable."

Hostal El Ciervo

Dear guest; We are glad that your stay at our establishment has been to your liking and we greatly appreciate the score given. We hope to see you again very soon. We take note of the observations made to carry out the necessary actions for improvement. Sincerely, Reception team Hostal El Ciervo

Davalcor

NS/NC
Score
8.3
Travelled in February 2020
This review has been translated  
"The treatment, the proximity to the ski lifts, cleaning, and above all the relationship between quality and price."
"When people walk through the corridors or your room neighbor enters, it seems that they are inside yours walking around ... Too old everything ????"

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo

Almudena

NS/NC
Score
7.7
Travelled in February 2020
This review has been translated  
"Breakfast very well"
"Too many noises, knocks on the doors, suitcases dragging, shouting, people entering and leaving early morning slamming doors, conversations are heard in the courtyard as if they were in the window, it is too much you can not rest well"

Hostal El Ciervo

Dear guest; We are glad that our restaurant service has been to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Ismael De JesÚs

of Las Palmas
Score
6.7
Travelled in January 2020

Sergio

of Madrid
Score
5.7
Travelled in January 2020

Francisco Javier

of NS/NC
Score
9.7
Travelled in January 2020

Fernando

of NS/NC
Score
7.7
Travelled in January 2020

Sergio

from Madrid
Score
6.2
Travelled in February 2020
This review has been translated  
"Good treatment waitresses, cook and receptionist"
"Very bad room maintenance"

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.

Javier

from Madrid
Score
8.3
Travelled in February 2020
This review has been translated  
"Good heating, good shower, good breakfast"
"A mattress was wrong"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Héctor

NS/NC
Score
7.3
Travelled in February 2020
This review has been translated  
"The care and location of the hostel well"
"In the room there was a horrible musty smell"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Luis

of NS/NC
Score
3.5
Travelled in January 2020

Apm

of NS/NC
Score
7.7
Travelled in January 2020

Natalia

of NS/NC
Score
8.3
Travelled in January 2020

Maria Del Carmen

of Cádiz
Score
8
Travelled in January 2020

Antonio

NS/NC
Score
3.4
Travelled in February 2020
This review has been translated  
"Location"
"Cleaning"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
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Distance

Sierra Nevada - Sierra Nevada
Cable-Car
1.6 km
4 min
See map