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Hostal El Ciervo

Edificio Penibético. Pradollano , 18196, Sierra Nevada
Hotel Information     Services    

Info

El Ciervo is a mountain hostal located next to the Sierra Nevada ski resort, 200 metres from the Parador  I chairlift, which connects with the slopes, Plaza de Pradollano and the Borreguiles cable-car.

 

This accommodation is located near the two main squares in the resort where it is possible to find shops, cafes, bars, restaurants and night clubs. 

 

The establishment has 52 spacious rooms with a complete bathroom, a safe and heating. Other facilities that the accommodation offers are a restaurant (buffet), a television room and a ski storage room. El Ciervo was completely renovated in 2001.

 

The hotel has big rooms for 4 to 8 people, a television room, a games room and a ski storage room.

 

It does not have double beds, so all rooms have single beds. It is a very comfortable and affordable place to stay in order to enjoy the good access to the ski slopes. This accommodation is recommended for friends and small groups. 

 

 

Some of the detailed services may have to be paid at the accommodation. You can check the rates directly at the accommodation. This information is subject to change by the accommodation.

More 

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast: 8:00 a.m. to 10:30 a.m.
  • Dinner: 20: 00-22: 30
  • Cots: Free (on request and availability)
  • Safe: 2 € / night

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Not Pet-Friendly
  • Games room
  • Public Car Park (available near the accommodation)
  • No Car Park Available
  • Breakfast (Buffet)
  • Dinner (Buffet)
  • Free Ski Lockers
  • Free Wi-Fi in common areas
  • Pool table
  • Lounge with TV
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • No elevator
  • Not wheelchair accessible

Room Services
  • TV
  • Bathtub
  • Toilet
  • Amenities
  • Heating
  • No Wi-Fi in the rooms
  • Safe to be paid at reception

Deals Hostal el Ciervo

Sierra Nevada    
Hotels in Sierra Nevada    
Edificio Penibético. Pradollano 18196 Sierra Nevada
Customer reviews of Hostal el Ciervo
Average rating
7.3

475 reviews
10 0
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Note detail:
Rooms
5.9 / 10
Hotel Facilities
7.1 / 10
Cleanliness
7.1 / 10
Food Quality
7.3 / 10
Staff
8.5 / 10
Price
7.9 / 10
Recommended for:
Single Party
11%
Young couples
29%
Senior couples
4%
Families
15%
Friends
41%
No response
4%
Wi-Fi in the hotel:
Free Wi-Fi in common areas
Rated: 6.8 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
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You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hostal el Ciervo (showing @@mostrades@@ most recent from 475).

Agustin

NS/NC
Rated
8
Travelled in February 2020
This review has been translated  
"The dark-haired guy at the reception, the chef who came out to ask us and the waitress at the buffet are a 10. Very friendly, attentive and offered a lot of help when asking anything about Sierra Nevada and Granada."
"The room with very old furniture, a little uncomfortable bed and TV from the 80s. But where we were least was in the room. So quality price an 8/10 ????"

Hostal El Ciervo

Dear guest; We are glad that our restaurant service and the attention of our staff has been to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo

Fran

NS/NC
Rated
9
Travelled in February 2020
This review has been translated  
"The staff, and the implication they are for you to be as comfortable as possible. The buffet is very good, there is a great variety and everything is good"
"The beds in the room, but it is consistent with the price, so I would not stop going for this."
These customers have rated the accommodation but haven't made a specific comment:

Mar María

of NS/NC
Rated
8.3
Travelled in February 2020

David

of NS/NC
Rated
9
Travelled in February 2020

Manuel Jesus

of Madrid
Rated
8
Travelled in February 2020

Javier

of NS/NC
Rated
5
Travelled in February 2020

Pedro

from Madrid
Rated
6.7
Travelled in February 2020
This review has been translated  
"The staff is very helpful and pleasant"
"They accept groups of children and not so children who make a lot of noise and do not allow rest."

Joaquín

NS/NC
Rated
8.7
Travelled in February 2020
This review has been translated  
"The attention in the restaurant is great as well as in reception. The breakfast is quite complete and the beds comfortable. Quality price there is nothing better"
"To put some but, he lacks a coat rack in the room"

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.

Jorge

from Ávila
Rated
2.7
Travelled in February 2020
This review has been translated  
"The location and dining room staff."
"The rooms without cleaning, we could not make the entrance until 8 pm uncomfortable beds, dirty bathrooms, very poor cleaning. Unhygienic, nothing advisable. I would not go back"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

José Vicente

of NS/NC
Rated
6.7
Travelled in February 2020

Daniel

of NS/NC
Rated
6.7
Travelled in February 2020

Sergio

of Murcia
Rated
5.2
Travelled in February 2020

Antonio

of Alicante
Rated
9.3
Travelled in January 2020

David

NS/NC
Rated
9
Travelled in February 2020
This review has been translated  
"Hotel food, very good and a lot of variety"

Hostal El Ciervo

Dear guest; We are glad that your stay at our establishment has been to your liking and we greatly appreciate the score given. We hope to see you again very soon. Sincerely, Reception team Hostal El Ciervo

Sandra

from Alicante
Rated
3.3
Travelled in February 2020
This review has been translated  
"The room was dirty, the broken water was not ventilated, to pull the chain we had to lift the lid of the cistern, the corridor without light, the lame beds, the floor of the corridor many broken tiles, for dinner we had to wait more than 45 minutes, there were no tables available since the dining room is quite quite small"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Miriam

NS/NC
Rated
9.7
Travelled in February 2020
This review has been translated  
"Highlight the friendliness and good treatment of the staff, the buffet for dinner / breakfast also very well"
"The beds need an urgent renovation, both the mattress and the pillows !! The location is not very good, you have to go up the street to reach the ski lift that goes down to Pradollano and with skis and boots it is quite cumbersome."

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.
These customers have rated the accommodation but haven't made a specific comment:

Ismael

of NS/NC
Rated
8.7
Travelled in February 2020

Darius

of NS/NC
Rated
7
Travelled in February 2020

Jose Alberto

of NS/NC
Rated
10
Travelled in February 2020

Ismael De JesÚs

of Las Palmas
Rated
6.7
Travelled in January 2020

Adolfo

NS/NC
Rated
7.3
Travelled in February 2020
This review has been translated  
"Value for money very good."
"The worst is the distance to tracks"

Hostal El Ciervo

Dear guest; We are glad that your stay at our establishment has been to your liking and we greatly appreciate the score given and your respective comment being so positive. We hope to see you again very soon. We take note of the observations made to carry out the necessary actions for further improvement. Sincerely, Reception team Hostal El Ciervo

Laura

NS/NC
Rated
8.7
Travelled in February 2020
This review has been translated  
"It really is a hotel whose quality price is very good. Very attentive employees, the food is good, the old rooms but they are fine, there is hot water and heating."
"Maybe the beds are a bit old"

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.

Cristina

NS/NC
Rated
2.3
Travelled in January 2020
This review has been translated  
"The reception and the employees"
"The room was succinct, hairs on the bed on the floor ... Even pooped inside the toilet."

Hostal El Ciervo

Dear guest; We are glad that the attention of our staff has been to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Sergio

of Madrid
Rated
5.7
Travelled in January 2020

Francisco Javier

of NS/NC
Rated
9.7
Travelled in January 2020

Fernando

of NS/NC
Rated
7.7
Travelled in January 2020

Luis

of NS/NC
Rated
3.5
Travelled in January 2020

Usuario

NS/NC
Rated
5
Travelled in January 2020
This review has been translated  
"The friendly staff."
"Little cleaning in rooms, bad smell in bathrooms."

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.

Juan

from Madrid
Rated
7.2
Travelled in January 2020
This review has been translated  
"We were a group of friends and the rotten smells were notorious in all our rooms"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Elisabeth

from Madrid
Rated
9.3
Travelled in January 2020
This review has been translated  
"Very good price and service, besides being next to the chairlift that takes you down to the square, which is a very positive point!"
"The pillows were almost flat and there is no elevator"

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.
These customers have rated the accommodation but haven't made a specific comment:

Apm

of NS/NC
Rated
7.7
Travelled in January 2020

Natalia

of NS/NC
Rated
8.3
Travelled in January 2020

Maria Del Carmen

of Cádiz
Rated
8
Travelled in January 2020

Beatriz

of NS/NC
Rated
9.3
Travelled in January 2020

Manuel

NS/NC
Rated
8
Travelled in January 2020
This review has been translated  
"Very good treatment by employees. The food very good and the economic price. The quality / price ratio is very good. If you are going to ski and sleep regardless of aesthetics it is a good hostel."
"Rooms with a lot of heating (short sleeves) and toilets without heating, as you close the bathroom door at night, the toilet when you wake up is a fridge, but if you leave the heat of acclimatize the bathroom. The rooms are old, the beds are bunk beds. The rooms and toilets have very rare distributions."

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.

Miguel

NS/NC
Rated
7.7
Travelled in January 2020
This review has been translated  
"Value for money"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. Sincerely, Reception team Hostal El Ciervo

Francisco

NS/NC
Rated
4.8
Travelled in January 2020
This review has been translated  
"The ubication"
"The beds are very bad you can not rest, the noise of the common areas every time you open a door"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Rosa Maria

of NS/NC
Rated
5.7
Travelled in January 2020

Jose Miguel

of NS/NC
Rated
8.7
Travelled in January 2020

Arancha Del Carmen

of NS/NC
Rated
7.7
Travelled in January 2020

Alejandro

of NS/NC
Rated
8.7
Travelled in January 2020

Carlota

from Albacete
Rated
9.7
Travelled in January 2020
This review has been translated  
"The best location."
"All perfect."

Hostal El Ciervo

Dear guest; We are glad that your stay at our establishment has been to your liking and we greatly appreciate the score given and your respective comment being so positive. We hope to see you again very soon. Sincerely, Reception team Hostal El Ciervo

Ana

NS/NC
Rated
1
Travelled in January 2020
This review has been translated  
"NOTHING."
"It is next to a disco, so forget about being able to sleep at night due to the noise of people on the street. Paree pillows that are 20 years old or older. The very old building and inside the rooms smell a bestiality to closed, like a long-time closed bathroom, and to ventilate the room a lot. At first we were given a room without windows. The bathroom is about 50cm square, I am a little stuffed, I couldn't even sit down, I had to put my knees together and touching the walls of the bathroom ... Disgusting. The doors are made of wood and your entire hand fits through the door opening with the floor, imagine, you hear everything in the hallway. Worst of all meals. Shameful free buffet, no drink, raw food, or very very old, I have photos with completely raw fried eggs or completely black sausages .... The coffee is from a hospital or office type machine, it is pure water, just like the chocolate. The employees do not have a very good way of saying things, we were eating and they talked to us in a bad way twice to tell us to hurry up to eat that the dining room was very small and there were people waiting for us to want to eat, and that we eat in less of 15 minutes .... The site is ve...ry far from the slopes, in the upper part of the mountain, there is a ski lift about 5/10 minutes walk that goes down to the bottom of the station, but yes, prepare 1h , 1h and a half tail. The worst place i have ever stayed, and i will never return."

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
Read more

Imanol

NS/NC
Rated
8.7
Travelled in January 2020
This review has been translated  
"Great quality / price ratio, all very well, very friendly workers and rooms are not bad ..."

Hostal El Ciervo

Dear guest; We are glad that your stay at our establishment has been to your liking and we greatly appreciate the score given and your respective comment being so positive. We hope to see you again very soon. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Javier

of NS/NC
Rated
8
Travelled in January 2020

María

of NS/NC
Rated
9.3
Travelled in January 2020

Aitor

of NS/NC
Rated
9
Travelled in January 2020

Juan Manuel

of Sevilla
Rated
7.3
Travelled in January 2020

Alejandro

NS/NC
Rated
6.8
Travelled in January 2020
This review has been translated  
"Value for money very good. Catering and staff very well"
"The hotel was very noisy at night by people and nobody did anything to calm the situation"

Agustin

from Ceuta
Rated
6.3
Travelled in January 2020
This review has been translated  
"Very good area, about 150 meters from the ski lift, breakfast is quite good for its price."
"If you plan to go to rest after a hard day of snow, think about it before going to this place, we had to call the reception about 3 times in two nights, the hostel is filled with young people, bottles, screams, slamming doors .... Normal with 18 years."

Hostal El Ciervo

Dear guest; We are glad that our restaurant service was to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo

Marcelo Juan

NS/NC
Rated
7.7
Travelled in January 2020
This review has been translated  
"The waitresses of the restaurant. Chapeau !!!"
"The television in the room"

Hostal El Ciervo

Dear guest; We are glad that our restaurant service and the attention of our staff has been to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Jose Miguel

of Málaga
Rated
9.3
Travelled in January 2020

María Llanos

of NS/NC
Rated
8.7
Travelled in January 2020

Maria Del Mar

of NS/NC
Rated
8.7
Travelled in January 2020

Coral

of NS/NC
Rated
6.7
Travelled in January 2020

Lirios

NS/NC
Rated
6.5
Travelled in January 2020
This review has been translated  
"Good location. Good price."
"We had a remote room in which it was cold, directly in the hall that was alone there was that room and the heating of the hall was not noticeable either. The contrast with the rest was very large. Bad smell that rose from the rest of the toilets."

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
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Distance

Sierra Nevada - Sierra Nevada
Cable-Car
1.6 km
4 min