Vincci Seleccion Rumaykiyya

• Reviews from 2020

Millenial

NS/NC

Rated

6.8

Travelled in January 2020

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"Courtesy room on the last day of skiing to take a shower. Free transfer service to the Plaza Pradollano area. Chairlift literally at the door of the hotel that takes you to Pradollano Square and from there directly to the slopes. Abundant and quality breakfast."

"They did not have our ski passes. In cheaper hotels they do the job of picking them up to facilitate customer management. Paid spa (€ 30 for one hour!). Room 124 smelled bad (mix between pipe and moisture) and they didn't change it."

These customers have rated the accommodation but haven't made a specific comment:

Roberto

of NS/NC

Rated

8

Travelled in January 2020

• Reviews from 2019

Davinia

NS/NC

Rated

10

Travelled in December 2019

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"I loved everything"

Marc

NS/NC

Rated

7.2

Travelled in December 2019

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"The view from the hotel terrace"

"Reform is missing. Many noises constantly in the halls. Very small gym for a supposed 5 stars. It is rather a 4 star. Ski passes will have to be at the hotel reception, not the lockers"

Pedro

NS/NC

Rated

9.2

Travelled in April 2019

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"Expensive parking and few seats"

These customers have rated the accommodation but haven't made a specific comment:

Hugo

of Murcia

Rated

10

Travelled in December 2019

Marina

of NS/NC

Rated

10

Travelled in April 2019

No Reply

of Gran Canaria

Rated

7.6

Travelled in April 2019

Arturo

of London

Rated

9.6

Travelled in March 2019

Victor

NS/NC

Rated

8.8

Travelled in April 2019

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"Access by the lower floor, directly to the guardaesquis, and with direct access to plants. The location, apparently far from the nerve center of Pradolano, but with the chairlift service at the door. The price is high, but we were able to enjoy a weekend offer."

"Very expensive parking (€ 28 / day), difficult access and limited capacity. Some dismissal of reception staff regarding the hours of the station."

Francisco

NS/NC

Rated

10

Travelled in April 2019

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"The good treatment and friendliness of all employees at the hotel. The room quite spacious and comfortable. The bar area 'The refuge' very cozy. Breakfast and dinner very well too."

Michael

NS/NC

Rated

8

Travelled in April 2019

"Veronica in the bar was really great. Breakfast was very good."

"Extra charge for Sauna (which was in fact a steam room) and jacuusi A little far from town Centre. Difficult to find at night."

These customers have rated the accommodation but haven't made a specific comment:

Sergio

of Pontevedra

Rated

9.2

Travelled in March 2019

Pablo

of NS/NC

Rated

No Reply

Travelled in March 2019

Cayetano

of Madrid

Rated

9.2

Travelled in March 2019

Elena

of Madrid

Rated

No Reply

Travelled in March 2019

Patricio y Belinda

from Las Palmas

Rated

6.4

Travelled in March 2019

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"The place is spectacular, the hotel is very beautiful and charming. The treatment of the staff especially the transfer (called Dani) and a very friendly and friendly waiter who came from Cádiz. ????"

"The hotel is 5 stars and for this the beds are not very comfortable (old spring mattresses) ???????? And in our room one of the windows was broken and in the early hours it opened. The buffet is very good and the food is very rich but be careful, almost everything comes with barbecue sauce ????"

Francisco Javier

from Madrid

Rated

9.6

Travelled in March 2019

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"We were given duplex suites at a normal room price. Awesome. Exceptionally friendly staff"

"Located away from the center of the station, although the hotel shuttle tries to fix it"

Daniel

NS/NC

Rated

10

Travelled in March 2019

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"Tranquility, small details that make the experience unforgettable."

"Some rooms had no bathtub ..."

These customers have rated the accommodation but haven't made a specific comment:

Patricia

of NS/NC

Rated

10

Travelled in March 2019

Alberto

of Valencia

Rated

10

Travelled in February 2019

Francisco

of NS/NC

Rated

9.2

Travelled in February 2019

José

of NS/NC

Rated

9.5

Travelled in February 2019

Giulia

NS/NC

Rated

10

Travelled in March 2019

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"The staff super friendly and available. The director came to look for us after we ran out of cars on the road. Super rich food and large comfortable rooms"

Achraf

NS/NC

Rated

7.2

Travelled in February 2019

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"Location"

"In half board the drink is not included"

José Alfredo

NS/NC

Rated

9.2

Travelled in February 2019

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"Attention"

These customers have rated the accommodation but haven't made a specific comment:

Carlos

of NS/NC

Rated

10

Travelled in January 2019

Jennifer

of NS/NC

Rated

9.2

Travelled in January 2019

Marta

of NS/NC

Rated

10

Travelled in January 2019

Jorge

of NS/NC

Rated

9.6

Travelled in January 2019

Jaime

from Madrid

Rated

9.2

Travelled in January 2019

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"The location, the service, the breakfast and the views from the restaurant."

"The price of paking too expensive. The noise that was heard in the room at night."

Zineb

NS/NC

Rated

9.6

Travelled in January 2019

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"The breakfast buffet very good and varied. Comfortable beds Location of the hotel magnificent ski sales and to go to the town they approach you in van at any time."

"What about almost all mountain hotels the heat of the room that can not be regulated"

Juan Carlos

NS/NC

Rated

2.8

Travelled in January 2019

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"The location of the hotel and the bar area of the refuge, as well as the transfer of the hotel to the Pradollano square and vice versa, the drivers are great and super attentive people. Honestly, it is the only 5 star hotel. - It's a shame to say it, but the most attentive staff in the hotel was the one that is usually considered with a lower rank for being a driver or waiter at the buffet, not in my case that I think both they and we the guests are doing a favor in this transaction to the other party ..."

"- At first we were assigned a room on the 4th floor, they changed it since the guest who was previously extended the stay one more night (I don't really know if it is the person who extends the room who has to be relocated ... ), they changed the assignment and gave us a room on the 1st floor overlooking the slopes of a mountain, when requesting a change of room they offered me the change with an additional cost of 50e for the 2 nights, on the same floor but looking towards the Clues, cost I think excessive being weekdays. - The person who attended us at the reception (Fernando), from the first moment, I don't know if I made the reservation by agency (as I commented when I asked for the lodging bill and in a somewhat dry way he told me that having made an agency reservation was the same one who had to request it), as well as when we relocated to the room on the first floor, such as when I asked for information about a clock of those that were for sale in a showcase next to the reception desk and he did not bother the least to give me more or less concrete information about it (with a google query I made after the 2 questions I asked him were answered). I understand that the... clocks have been marked by the hotel and have nothing to do with it ... But if they are inside the hotel, i imagine that a minimal notion or a little interest could have shown. I also have to say that after monday night we asked you to check-out instead of 12am it was at 3pm to be able to rest a little before the return trip, the attitude of this person at reception changed completely , on that subject and after paying € 30 supplement to extend the departure. - in other hotels where i have stayed, they have bothered when i have checked-in to accompany me to the car for luggage or simply to accompany me to the room to confirm that everything was correct, if it was not a hotel of 5 * i would not mention it, since i have never dropped the rings for carrying my bags, but i think that in a hotel of this range there are a number of services that must be given to the customer, unless the money that i reserve by agency is worth less than the one that does it directly through the hotel. - the cleanliness of the room was not bad, but when doing the cleaning on monday morning they did not bother to realize that we did not have bath gel, in a 5 * hotel i think it is a quite serious error .... I think that after our stay i could not consider this 5 * hotel, both for the treatment of any of the hotel members and for the services provided by it."

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These customers have rated the accommodation but haven't made a specific comment:

Carmen

of NS/NC

Rated

10

Travelled in January 2019

Andrea

of NS/NC

Rated

8

Travelled in January 2019

Robert

from Valencia

Rated

10

Travelled in January 2019

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"Regular and personalized transfer service to Pradollano every 10 min. Very rich and quality breakfast with a la carte dishes including tortilla, omelettes, ham muffin ... Superior Double Room with views has excellent views and is very spacious. Comfortable ski shelter, with hot chocolate and caldito for the arrival and soot boot. One step away from the chairlift. Closed 17: 30h and then you have to use the transfer to Pradollano. Recruitment service Forfaitl comfortable (4 € charge). Nice cafeteria even for casual dining. Buffet dinner with main course to choose (€ 28)."

"The rooms are distributed in order of arrival. So if you book a Superior Double with a view, only 15 have a terrace and the rest do not. There should be two different categories, because they are not the same. The rooms with terrace have access to the terrace that appears in the photos, the others can not access that terrace in any way. That leads to deception. Neither do they assure you the Parking. Which is a big inconvenience because in the area you can not park well and there are no other parkings available. The amenities do not replace them, so it does not matter if you are one night or three, the soap or toothpaste does not replace them. Upon arrival some people offer them juice or champagne (not us). I think it was a failure."

Alejandro

from Madrid

Rated

10

Travelled in January 2019

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"Incredible hotel, attentive service to all needs. Spectacular breakfast Brutal views and chairlift at the door. Free transport service to the town. It does not have any failure."

Susana

NS/NC

Rated

10

Travelled in January 2019

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"The proximity to the chair that goes down to the lower part of the hotel. The proximity to tracks if there is snow. The decoration. Breakfast and dinner Bus transportation to the lower part of the station. The pillow menu. The individual ski guard. The chocolate machine, tea, etc. Upon arrival of skiing. The luggage to the room directly from the car when you arrive. The jacuzzi and massages, they left us as new. The spa area in general very well. The terrace is very beautiful."

"The price of everything cafeteria. Logical for a 5 *, but 2.50 a coffee does not stop being expensive."

Andreas

NS/NC

Rated

7.6

Travelled in January 2019

"Ok room size and the staff was very kind"

"Halfboard dinner...dont make it to fancy french style. Just do it easy. The buffe was better than that you served as main course. We stayed 3 nights and i could easily do a perfect menu with those perfect ingredients at the buffe. The cod, tuna, meat stew etc was realy bad as maincourse. You have nice ham or shimps and a perfect potaosalad or pasta (sorry italian food rocks) but you need too focus. Warm courses is harder to serve than a could buffe. The Iberico porc was cooked so perfect... Take a little cream and perfect pasta you have the best dish i ever had... The pasta has to be perfect.. Maybe parpadello or as the italianos say pappardelle????????"

• Reviews from 2018

Andrea

from Madrid

Rated

9.2

Travelled in December 2018

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"The location is very good right at the door is the chairlift that goes down to the town ... And additionally in the hotel have a transfer that you can request to go up or down the town as many times as you want, the staff's attention is excellent, the rooms are very good with a mix between altiguo and luxury that in particular makes you feel very good, you feel in the mountains without leaving aside the comfort of a good hotel .... No doubt the best they have is breakfast !!! The delicious food in buffet style and you can complement it with hot options à la carte without additional cost, the very nice dining room with a beautiful view of the mountain ..."

"The last day we went to the spa that is divided into two areas, one with a private Jacuzzi that was very nice and the other with a sauna, what I did not like is that the sauna area felt very dirty, it had a kind of bathtub with cold water where You had to get in when leaving the sauna, but it was impossible the floor was brown from the fungus of water accumulated in the background !!!!! Although the jacuzzi was clean the sauna ares was just the opposite ..."

Gema

from Madrid

Rated

9.2

Travelled in December 2018

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"The attention of the staff. The breakfast hours until 11. The lounge with fireplace and billiard, where you can take from a tapa to a drink. The outside terrace with mountain views."

"They only give you a key to the room."

Fran

from Madrid

Rated

8.8

Travelled in December 2018

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"Location and treatment"

"Some noise enters the rooms"

These customers have rated the accommodation but haven't made a specific comment:

Alberto

of NS/NC

Rated

9.2

Travelled in December 2018

David

of NS/NC

Rated

10

Travelled in December 2018

Lucia

of NS/NC

Rated

9.6

Travelled in December 2018

Rafael

NS/NC

Rated

9.2

Travelled in December 2018

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"The treatment of the staff, the location, chairlifts at the door of the hotel, comfort"

"When we returned from dinner, there were two chocolates on the bed, the details are fine, but it does not seem right to enter the room without permission."

Julio

NS/NC

Rated

8.4

Travelled in December 2018

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"The lack of communication between the reception and the transfer, for one circumstance or another we had to call several times. Either they were gone (without us) or they did not arrive when they told us"