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Hotel Roc Meler
Carretera Del Forn. Urb. Riba Grossa S/n, Ad 100, Canillo
Hotel Information     Services    

About

The 4 star Roc Meler Hotel is located in Canillo, 2 km from the Canillo sector cable-car that accesses the Grandvalira ski resort. This resort has more than 200 km of slopes.

 

The hotel offers 24-hour reception. A restaurant called La Cabana where guests can enjoy a new healthy buffet concept with high quality market cuisine, an Irish pub, a play area for children, an indoor car park, a ski storage room, a gym, free Wi-Fi throughout the hotel and a spa & wellness centre. The complex was renovated before the start of the 2017-2018 ski season.

 

The hotel is ideal for enjoying Andorra skiing holidays. The rooms have a flat screen television, a vault, heating, free Wi-Fi, a bathroom with a shower or a bathtub and a hairdryer.


The hotel also has a spa which includes a sauna, a hammam, a jacuzzi, a contrast shower, massage cabins and other treatments. They also have treatments such as natural therapies, physiotherapy, quiromassage, yoga hatha and yoga therapy.

 

Appart from skiing, Canillo is an area where you can go hiking, cycling and enjoy outdoor activities. You can also visit Andorra la Vella, the capital of the country, one of the most important points of the Pyrenees is located.

 

Some of the services listed may be extra services that have to be paid at the accommodation. You can check the prices at the hotel. This information is subject to change by the accommodation.

 

Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 14:00h.
  • Check out: before 11:00h.
  • Breakfast schedule: From 7:30 am to 10:30 am
  • Dinner schedule: From 7 pm to 10 pm
  • Price of cots: Free (upon request and availability)
  • Price of outdoor car park: Free (subject to availability)
  • Price of the indoor car park: 10€/night (subject to availability)
  • Access to the SPA: 10€ per person. Hours: from 11:00 a.m. to 8:00 p.m. Minimum age of access: 12 years.
  • Bar-cafeteria hours: From 4:00 p.m. to 00:30 a.m.

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Meeting Room
  • Not Pet-Friendly
  • Massage Parlour
  • Sauna
  • Jacuzzi
  • Fitness Centre
  • Indoor swimming pool
  • Games room
  • Elevator
  • Turkish bath
  • Balcony
  • Body and Facial Care Treatments
  • Shuttle Service to the ski resort (free)
  • Indoor Car Park (to be paid at reception)
  • Free Ski Lockers
  • Free Lugagge Room
  • Spa (for a fee)
  • Free Wi-Fi
  • Pool table
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • Suitable for those with reduced mobility
Room Services
  • TV
  • Telephone
  • Toilet
  • Shower
  • Amenities
  • Hairdryer
  • Heating
See more

Offers:  Hotel Roc Meler

Grandvalira    
Hotel + Ski passes from 152€
Carretera del Forn. Urb. Riba Grossa s/n AD 100 Canillo
Customer reviews of Hotel Roc Meler
Score
8.9
459 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
8.7 / 10
Hotel Facilities
9 / 10
Cleanliness
9.1 / 10
Food Quality
8.8 / 10
Staff
9.2 / 10
Price
8.5 / 10
Recommended for:
Single Party
9%
Young couples
30%
Senior couples
18%
Families
27%
Friends
18%
No response
2%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 9 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Roc Meler (showing @@mostrades@@ most recent from 459).

Ana Maria

NS/NC
Score
10
Travelled in January 2020
This review has been translated  
Show message in original language
"Todo, sobre todo el personal. Todos muy amables."
"Nada"

Gem

from Barcelona
Score
6.7
Travelled in February 2020
This review has been translated  
Show message in original language
"Bed very comfortable and everything very new. Very friendly staff."
"The dryer didn't work and they didn't give me any solution. Access is complicated, cars are saturated at the entrance."

David

NS/NC
Score
7.7
Travelled in February 2020
This review has been translated  
Show message in original language
"Room and service provided by the staff."
"Lack of parking spaces and conditions of the wellness center."
These customers have rated the accommodation but haven't made a specific comment:

Rafael

of NS/NC
Score
8
Travelled in March 2020

Albert

of Barcelona
Score
10
Travelled in March 2020

Luis

of NS/NC
Score
9.3
Travelled in February 2020

Diego

of NS/NC
Score
9.7
Travelled in February 2020

Anna

NS/NC
Score
8.7
Travelled in February 2020
This review has been translated  
Show message in original language
"Breakfast"
"They do not warn that the parking has to be reserved, only that it is paid, it was full and in the area it is not easy to park"

Judith

from Barcelona
Score
8
Travelled in February 2020
This review has been translated  
Show message in original language
"Design, cleaning, treatment, food"
"Single beds and we went as a couple. Do not have fresh orange juice."

Marc

NS/NC
Score
9
Travelled in February 2020
This review has been translated  
Show message in original language
"We found it great that the hotel has a restaurant and pub so you don't have to take the car at night."
"We loved the pub but perhaps it is not the best place for this chiquipark since it is a place for alcohol consumption and also if you are drinking something quiet it is not very pleasant for children to be running between the tables."
These customers have rated the accommodation but haven't made a specific comment:

Sergi

of NS/NC
Score
9.7
Travelled in February 2020

Pedro

of León
Score
10
Travelled in February 2020

Natàlia

of NS/NC
Score
9
Travelled in February 2020

Yaiza

of NS/NC
Score
9.7
Travelled in February 2020

Gianluca

NS/NC
Score
9.7
Travelled in February 2020
"Great service, fantastic hotel, very practical for sky holidays despite the fact it is not on the slopes, great buffet, we had a great holiday there"
"Not much actually... Evrything was really up to expectations! Thanks to the staff!"

Olha

NS/NC
Score
10
Travelled in February 2020
"Everything was just perfect!"

Nicolas Mouly

NS/NC
Score
9
Travelled in February 2020
Automatic translation from french  
Show message in original language
"The Shuttles. The friendliness of the staff. The variety of meal choices The SPA"
"Nothing"
These customers have rated the accommodation but haven't made a specific comment:

Jairo

of NS/NC
Score
9.3
Travelled in February 2020

Irene

of NS/NC
Score
7.3
Travelled in February 2020

Mariona

of NS/NC
Score
9
Travelled in February 2020

Isaac

of Barcelona
Score
9.3
Travelled in February 2020

Carlos

NS/NC
Score
8.7
Travelled in February 2020
This review has been translated  
Show message in original language
"The treatment of staff and details."
"It is difficult to park in the urbanization and there were no parking spaces available (10 euros / night)."

Antonio

NS/NC
Score
10
Travelled in February 2020
"Roc Meler is absolutely fantastic, all the staff is very lovely and keen to help especially Mr.Paulo"
"Cannot stay more time :)"

CrisJordi

from Barcelona
Score
7.7
Travelled in February 2020
Automatic translation from catalan  
Show message in original language
"Room with views and the manager who looked for a good solution. Transfer to canillo parking very fast and without waiting. Parking canillo (covered and guarded)."
"Hotel reception and parking. We were placed in a "standard adapted room" without prior notice, the reception was fatal neither was right nor did we want to give it a game of fools, until we talked with the manager and now if we were given a standard room. After the parking, the hotel is in a dead end and there was VERY little parking, we knew, we could pay parking for the hotel itself but it was also full, they had to accompany us to Canillo to park but with the up / down headache."
These customers have rated the accommodation but haven't made a specific comment:

Cristian

of NS/NC
Score
9.7
Travelled in February 2020

Judit

of NS/NC
Score
8.3
Travelled in February 2020

Miguel Angel

of NS/NC
Score
9.7
Travelled in February 2020

Gabriel

of Baleares
Score
7
Travelled in January 2020

Sonia

from Castellón
Score
9.3
Travelled in February 2020
This review has been translated  
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"The staff was very friendly, we were delighted with them!"

Ivan Jesus

NS/NC
Score
8.3
Travelled in February 2020
This review has been translated  
Show message in original language
"Clean and neat"
"Room 101 enters street light, the curtains are not enough to cover the light."

Octavio

NS/NC
Score
8.3
Travelled in January 2020
This review has been translated  
Show message in original language
"The rooms are very good. The food service is very good and varied. I've seen worse for hotels in the same category. We did not try it but the transfer to tracks looked very good. The fact that you are transferred to the slopes is a very good idea. I guess he does it because of the few parking options there are."
"The few options to park for free. If you want to move after the day of skiing you run the risk that you have nowhere to park. And although they have parking spaces at a reasonable price (€ 10 / night), they are limited and easily finished."
These customers have rated the accommodation but haven't made a specific comment:

Sergio

of NS/NC
Score
9
Travelled in January 2020

AndrÉs

of NS/NC
Score
8.7
Travelled in January 2020

Javier

of NS/NC
Score
10
Travelled in January 2020

Marc

of NS/NC
Score
10
Travelled in January 2020

Joaquin

NS/NC
Score
9
Travelled in January 2020
This review has been translated  
Show message in original language
"The hotel is very comfortable, has all the services you need for a few days of skiing"
"There were excursions of children that, as usual, caused a lot of noise and noise at certain times. Upon arrival we had been given a room right in one of those hallways. We went up to complain and got them to change rooms, but the truth is, I'm surprised they wanted to give us that room. Surely, we would have left the hotel the next day. It seems reasonable, as a business, that they receive children's excursions, but I think they should not mix those rooms with those of adults that we will spend a few days of rest and relaxation."

Núria

from Girona
Score
9.3
Travelled in January 2020
This review has been translated  
Show message in original language
"Superb everything ..... The very friendly and attentive staff, spar well and the pub in addition to superxulo, great ... We dined there the very good and complete amburguesas"
"Nothing to say something about the separate beds .... But as in any hotel, better to ask for a single bed ..."

Marc

NS/NC
Score
9.3
Travelled in January 2020
This review has been translated  
Show message in original language
"The staff always very attentive, the unbeatable cleanliness, the perfect breakfast. The situation of the hotel is quiet and central."
These customers have rated the accommodation but haven't made a specific comment:

Lara

of NS/NC
Score
9.3
Travelled in January 2020

Jaime

of NS/NC
Score
10
Travelled in January 2020

Antonio

of Barcelona
Score
10
Travelled in January 2020

Hugo

of NS/NC
Score
7.2
Travelled in January 2020

Jorge

NS/NC
Score
8.3
Travelled in January 2020
This review has been translated  
Show message in original language
"Very good food all very good except the transfer"
"The transfer left us lying 1h 30 min at 12 p.m. After talking to them 4 times in the end they went down. I would repeat this hotel."

Olga

from Alicante
Score
8.7
Travelled in January 2020
This review has been translated  
Show message in original language
"Very good facilities Perfect transfer Rooms and cleanliness 10. Super comfortable beds!"

Agustín

NS/NC
Score
8.3
Travelled in January 2020
This review has been translated  
Show message in original language
"Hotel well compared to the usual offer of Andorra. Very attentive staff and eager to solve our demands. Breakfast very well and in the pub you have dinner well."
"The facilities of the SPA very well but they are of no use since the water temperature is very low (it passes cold). The maximum flow schedules for the transfer is a battle to get in the van. In my opinion they should book order with name or room number and depending on when it is called pick up."
These customers have rated the accommodation but haven't made a specific comment:

Alejandro

of Valencia
Score
10
Travelled in January 2020

Rubén

from Barcelona
Score
8.7
Travelled in January 2020
This review has been translated  
Show message in original language
"The buffet has surprised me. A lot of variety, good quality and quite a few products of KM 0. The restaurant staff is very friendly and close. Mention Paolo, a manager who knows how to treat each of his clients. The free transfer to the Canillo cable car is appreciated, with a wait of only 10 minutes maximum. SPA, good location, has a pub with billiards, table football ... We would repeat without a doubt."
"I have not liked the beds in our room. 2 single beds together, to which you moved towards the center you separated them, also the quality I do not see according to a 4-star hotel. We also had a lamppost near the window which illuminated the room at night, without the possibility of avoiding it with the curtains."

Pet

NS/NC
Score
8
Travelled in January 2020
"The hotel is very quiet with nice, modern and clean rooms, the breakfast is excellent (everything but the coffee! Which would deserve some improvement). We appreciated the transfer service the hotel provides from/to Canillo (all day long), so you can leave your car parked during your stay and forget about the troubles (driving in the snow storms etc.). The Irish Pub is a very nice option for dinner if you're tired and don't feel like going out."
"The wifi connection is really bad - it comes and goes constantly. We experienced a few blackouts during our stay (which also turned off the heating/aircon). No phone in the room which we would have definitely used a few times to contact the reception when we needed it the most. The spa is very pleasant, however if you plan to go every day, it might become a bit expensive to pay 10€ each/day. You're also required to pay a 10€ deposit for a bathrobe. No shampoo/body wash amenities in the bathroom (there is a dispenser in the shower that doesn't work properly). We would have appreciated a room with a nice view as requested."

Carlos

NS/NC
Score
10
Travelled in January 2020
This review has been translated  
Show message in original language
"Great staff, both catering and cleaning and reception. A great team that are together like a pineapple. They have helped in the problems that have happened and of course the environment has left it at a much nicer disposition than we could think. One last!"

Rodrigo

NS/NC
Score
9.7
Travelled in January 2020
This review has been translated  
Show message in original language
"All the staff VERY KIND, they helped you in everything, very attentive ... Great. Great rooms, good location, food and good price. There was a big snowfall and everyone helped us to get the car out of the hotel. Thanks to Javi from Valencia !!!!"
"The transfer only lowers you to Canillo, when we went there was bad weather and the Canillo chairlift was closed ... So you had to take the car or bus to go to another station."
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Distance

Great
This accommodation provides a shuttle bus to the slopes. Ask reception for more info. 
Grandvalira - Canillo
Cable-Car
2.2 km
6 min
Caldea 3 hours (morning ticket)
Caldea
13.2 km
22 min
Ordino-Arcalís - Ordino - Arcalís
Distance from slopes
32.8 km
50 min
Caldea 3 hours (evening ticket)
Caldea
13.3 km
21 min
See map
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