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Hotel Roc Meler
Carretera Del Forn. Urb. Riba Grossa S/n, Ad 100, Canillo
About
The 4 star Roc Meler Hotel is located in Canillo, 2 km from the Canillo sector cable-car that accesses the Grandvalira ski resort. This resort has more than 200 km of slopes.
The hotel offers 24-hour reception. A restaurant called La Cabana where guests can enjoy a new healthy buffet concept with high quality market cuisine, an Irish pub, a play area for children, an indoor car park, a ski storage room, a gym, free Wi-Fi throughout the hotel and a spa & wellness centre. The complex was renovated before the start of the 2017-2018 ski season.
The hotel is ideal for enjoying Andorra skiing holidays. The rooms have a flat screen television, a vault, heating, free Wi-Fi, a bathroom with a shower or a bathtub and a hairdryer.
The hotel also has a spa which includes a sauna, a hammam, a jacuzzi, a contrast shower, massage cabins and other treatments. They also have treatments such as natural therapies, physiotherapy, quiromassage, yoga hatha and yoga therapy.
Appart from skiing, Canillo is an area where you can go hiking, cycling and enjoy outdoor activities. You can also visit Andorra la Vella, the capital of the country, one of the most important points of the Pyrenees is located.
Some of the services listed may be extra services that have to be paid at the accommodation. You can check the prices at the hotel. This information is subject to change by the accommodation.
Please note that the restaurant may change its services at any time without prior notice.
More Info
- Check in: from 14:00h.
- Check out: before 11:00h.
- Breakfast schedule: From 7:30 am to 10:30 am
- Dinner schedule: From 7 pm to 10 pm
- Price of cots: Free (upon request and availability)
- Price of outdoor car park: Free (subject to availability)
- Price of the indoor car park: 10€/night (subject to availability)
- Access to the SPA: 10€ per person. Hours: from 11:00 a.m. to 8:00 p.m. Minimum age of access: 12 years.
- Bar-cafeteria hours: From 4:00 p.m. to 00:30 a.m.
Services
Hotel Services
- 24 h reception
- Restaurant
- Bar
- Heating
- Meeting Room
- Not Pet-Friendly
- Massage Parlour
- Sauna
- Jacuzzi
- Fitness Centre
- Indoor swimming pool
- Games room
- Elevator
- Turkish bath
- Balcony
- Body and Facial Care Treatments
- Shuttle Service to the ski resort (free)
- Indoor Car Park (to be paid at reception)
- Free Ski Lockers
- Free Lugagge Room
- Spa (for a fee)
- Free Wi-Fi
- Pool table
- Gluten-free food on request
- Dairy-free milk on request
- Free Baby Cot (on request)
- Suitable for those with reduced mobility
Room Services
- TV
- Telephone
- Toilet
- Shower
- Amenities
- Hairdryer
- Heating
Offers: Hotel Roc Meler
Midweek Ski Breaks
Half Term Ski Holidays 2021
January Ski Holidays
December Ski Holidays
Christmas Ski Holidays 2020
New Year Ski Holidays
Short Ski Breaks & Weekends
March Ski Holidays 2021
Ski Holidays 2020/2021
Easter 2021 Ski Holidays
Short Ski Breaks
February Ski Holidays
Score
8.9
459
Reviews
100% verified!
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Note detail:
Rooms
8.7 / 10
Hotel Facilities
8.9 / 10
Cleanliness
9.1 / 10
Food Quality
8.8 / 10
Staff
9.2 / 10
Price
8.5 / 10
Recommended for:
Single Party
9%
Young couples
30%
Senior couples
18%
Families
27%
Friends
18%
No response
2%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 9 / 10
Free Wi-Fi
Score: 9 / 10
Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Roc Meler (showing @@mostrades@@ most recent from 459).
(showing @@mostrades@@ out of 459)
Francois
from Mayenne
Score
9.7
Travelled in October 2019
"Muy buen hotel, excelente piscina con agua a temperatura ideal"
"Aparcamiento"
These customers have rated the accommodation but haven't made a specific comment:
Rafael
of NS/NC
Score
9.3
Travelled in December 2019
Adrián
of NS/NC
Score
9.7
Travelled in December 2019
mahoni
of NS/NC
Score
8.7
Travelled in November 2019
Marc
of Tarragona
Score
8
Travelled in December 2019
These customers have rated the accommodation but haven't made a specific comment:
Rosa
of NS/NC
Score
7.7
Travelled in December 2019
Cliente
of NS/NC
Score
9.2
Travelled in December 2019
Miguel
of NS/NC
Score
9.3
Travelled in December 2019
Tamara
of NS/NC
Score
10
Travelled in December 2019
These customers have rated the accommodation but haven't made a specific comment:
Clara
of NS/NC
Score
10
Travelled in December 2019
Elena
of NS/NC
Score
10
Travelled in December 2019
Sonia
of NS/NC
Score
10
Travelled in December 2019
Javier
of NS/NC
Score
9.3
Travelled in December 2019
These customers have rated the accommodation but haven't made a specific comment:
Josep
of NS/NC
Score
9.6
Travelled in December 2019
Ares
of NS/NC
Score
9
Travelled in October 2019
Judit
of Barcelona
Score
8.3
Travelled in October 2019
Roser
of NS/NC
Score
8.7
Travelled in August 2019
These customers have rated the accommodation but haven't made a specific comment:
Daniel
of NS/NC
Score
8.7
Travelled in April 2019
Pablo
of Cantabria
Score
8
Travelled in April 2019
Pelayo
of NS/NC
Score
8
Travelled in April 2019
Jaime
of NS/NC
Score
9.3
Travelled in April 2019
These customers have rated the accommodation but haven't made a specific comment:
Sarai
of NS/NC
Score
7.3
Travelled in March 2019
Pol
of NS/NC
Score
8.7
Travelled in March 2019
Cristobal
of NS/NC
Score
8.7
Travelled in March 2019
Pedro
of NS/NC
Score
8.7
Travelled in March 2019
These customers have rated the accommodation but haven't made a specific comment:
Guillermo
of Valencia
Score
10
Travelled in March 2019
Miguel Angel
of NS/NC
Score
8
Travelled in March 2019
Philippe
of NS/NC
Score
8.3
Travelled in March 2019
João Fonseca
of NS/NC
Score
10
Travelled in March 2019
These customers have rated the accommodation but haven't made a specific comment:
Jose Manuel
of NS/NC
Score
7.7
Travelled in March 2019
Cristo Manuel
of NS/NC
Score
8
Travelled in February 2019
Raul
of Valencia
Score
9.3
Travelled in February 2019
Olaf
of Baleares
Score
10
Travelled in February 2019
These customers have rated the accommodation but haven't made a specific comment:
Grzegorz
of East of England
Score
8
Travelled in February 2019
Xavi
of NS/NC
Score
7.7
Travelled in February 2019
Sergi
of NS/NC
Score
9
Travelled in February 2019
Ivet
of NS/NC
Score
9.7
Travelled in February 2019
These customers have rated the accommodation but haven't made a specific comment:
Carlos
of NS/NC
Score
5.5
Travelled in February 2019
Jorge
of NS/NC
Score
8
Travelled in February 2019
Marc
of NS/NC
Score
9
Travelled in February 2019
Patricia
of NS/NC
Score
9.7
Travelled in February 2019
These customers have rated the accommodation but haven't made a specific comment:
No Reply
of NS/NC
Score
9
Travelled in January 2019
Marcos
of Zaragoza
Score
9.7
Travelled in January 2019
Boris
of León
Score
8
Travelled in January 2019
Ivan
of NS/NC
Score
9.3
Travelled in January 2019
These customers have rated the accommodation but haven't made a specific comment:
Xavier
of NS/NC
Score
9.3
Travelled in January 2019
Lucia
of NS/NC
Score
8.7
Travelled in January 2019
Jose Manuel
of NS/NC
Score
9.7
Travelled in January 2019
David
of NS/NC
Score
10
Travelled in January 2019
These customers have rated the accommodation but haven't made a specific comment:
Aina
of NS/NC
Score
7
Travelled in January 2019
Gem
from Barcelona
Score
6.7
Travelled in February 2020
"Bed very comfortable and everything very new. Very friendly staff."
"The dryer didn't work and they didn't give me any solution. Access is complicated, cars are saturated at the entrance."
David
NS/NC
Score
7.7
Travelled in February 2020
"Room and service provided by the staff."
"Lack of parking spaces and conditions of the wellness center."
Anna
NS/NC
Score
8.7
Travelled in February 2020
"Breakfast"
"They do not warn that the parking has to be reserved, only that it is paid, it was full and in the area it is not easy to park"
These customers have rated the accommodation but haven't made a specific comment:
Rafael
of NS/NC
Score
8
Travelled in March 2020
Albert
of Barcelona
Score
10
Travelled in March 2020
Luis
of NS/NC
Score
9.3
Travelled in February 2020
Diego
of NS/NC
Score
9.7
Travelled in February 2020
Judith
from Barcelona
Score
8
Travelled in February 2020
"Design, cleaning, treatment, food"
"Single beds and we went as a couple. Do not have fresh orange juice."
Marc
NS/NC
Score
9
Travelled in February 2020
"We found it great that the hotel has a restaurant and pub so you don't have to take the car at night."
"We loved the pub but perhaps it is not the best place for this chiquipark since it is a place for alcohol consumption and also if you are drinking something quiet it is not very pleasant for children to be running between the tables."
Gianluca
NS/NC
Score
9.7
Travelled in February 2020
"Great service, fantastic hotel, very practical for sky holidays despite the fact it is not on the slopes, great buffet, we had a great holiday there"
"Not much actually... Evrything was really up to expectations! Thanks to the staff!"
These customers have rated the accommodation but haven't made a specific comment:
Sergi
of NS/NC
Score
9.7
Travelled in February 2020
Pedro
of León
Score
10
Travelled in February 2020
Natàlia
of NS/NC
Score
9
Travelled in February 2020
Yaiza
of NS/NC
Score
9.7
Travelled in February 2020
Olha
NS/NC
Score
10
Travelled in February 2020
"Everything was just perfect!"
Nicolas Mouly
NS/NC
Score
9
Travelled in February 2020
"The Shuttles. The friendliness of the staff. The variety of meal choices The SPA"
"Nothing"
Carlos
NS/NC
Score
8.7
Travelled in February 2020
"The treatment of staff and details."
"It is difficult to park in the urbanization and there were no parking spaces available (10 euros / night)."
These customers have rated the accommodation but haven't made a specific comment:
Jairo
of NS/NC
Score
9.3
Travelled in February 2020
Irene
of NS/NC
Score
7.3
Travelled in February 2020
Mariona
of NS/NC
Score
9
Travelled in February 2020
Isaac
of Barcelona
Score
9.3
Travelled in February 2020
Antonio
NS/NC
Score
10
Travelled in February 2020
"Roc Meler is absolutely fantastic, all the staff is very lovely and keen to help especially Mr.Paulo"
"Cannot stay more time :)"
CrisJordi
from Barcelona
Score
7.7
Travelled in February 2020
"Room with views and the manager who looked for a good solution. Transfer to canillo parking very fast and without waiting. Parking canillo (covered and guarded)."
"Hotel reception and parking. We were placed in a "standard adapted room" without prior notice, the reception was fatal neither was right nor did we want to give it a game of fools, until we talked with the manager and now if we were given a standard room. After the parking, the hotel is in a dead end and there was VERY little parking, we knew, we could pay parking for the hotel itself but it was also full, they had to accompany us to Canillo to park but with the up / down headache."
Sonia
from Castellón
Score
9.3
Travelled in February 2020
"The staff was very friendly, we were delighted with them!"
These customers have rated the accommodation but haven't made a specific comment:
Cristian
of NS/NC
Score
9.7
Travelled in February 2020
Judit
of NS/NC
Score
8.3
Travelled in February 2020
Miguel Angel
of NS/NC
Score
9.7
Travelled in February 2020
Gabriel
of Baleares
Score
7
Travelled in January 2020
Ivan Jesus
NS/NC
Score
8.3
Travelled in February 2020
"Clean and neat"
"Room 101 enters street light, the curtains are not enough to cover the light."
Octavio
NS/NC
Score
8.3
Travelled in January 2020
"The rooms are very good. The food service is very good and varied. I've seen worse for hotels in the same category. We did not try it but the transfer to tracks looked very good. The fact that you are transferred to the slopes is a very good idea. I guess he does it because of the few parking options there are."
"The few options to park for free. If you want to move after the day of skiing you run the risk that you have nowhere to park. And although they have parking spaces at a reasonable price (€ 10 / night), they are limited and easily finished."
Joaquin
NS/NC
Score
9
Travelled in January 2020
"The hotel is very comfortable, has all the services you need for a few days of skiing"
"There were excursions of children that, as usual, caused a lot of noise and noise at certain times. Upon arrival we had been given a room right in one of those hallways. We went up to complain and got them to change rooms, but the truth is, I'm surprised they wanted to give us that room. Surely, we would have left the hotel the next day. It seems reasonable, as a business, that they receive children's excursions, but I think they should not mix those rooms with those of adults that we will spend a few days of rest and relaxation."
These customers have rated the accommodation but haven't made a specific comment:
Sergio
of NS/NC
Score
9
Travelled in January 2020
AndrÉs
of NS/NC
Score
8.7
Travelled in January 2020
Javier
of NS/NC
Score
10
Travelled in January 2020
Marc
of NS/NC
Score
10
Travelled in January 2020
Núria
from Girona
Score
9.3
Travelled in January 2020
"Superb everything ..... The very friendly and attentive staff, spar well and the pub in addition to superxulo, great ... We dined there the very good and complete amburguesas"
"Nothing to say something about the separate beds .... But as in any hotel, better to ask for a single bed ..."
Marc
NS/NC
Score
9.3
Travelled in January 2020
"The staff always very attentive, the unbeatable cleanliness, the perfect breakfast. The situation of the hotel is quiet and central."
Jorge
NS/NC
Score
8.3
Travelled in January 2020
"Very good food all very good except the transfer"
"The transfer left us lying 1h 30 min at 12 p.m. After talking to them 4 times in the end they went down. I would repeat this hotel."
These customers have rated the accommodation but haven't made a specific comment:
Lara
of NS/NC
Score
9.3
Travelled in January 2020
Jaime
of NS/NC
Score
10
Travelled in January 2020
Antonio
of Barcelona
Score
10
Travelled in January 2020
Hugo
of NS/NC
Score
7.2
Travelled in January 2020
Olga
from Alicante
Score
8.7
Travelled in January 2020
"Very good facilities Perfect transfer Rooms and cleanliness 10. Super comfortable beds!"
Agustín
NS/NC
Score
8.3
Travelled in January 2020
"Hotel well compared to the usual offer of Andorra. Very attentive staff and eager to solve our demands. Breakfast very well and in the pub you have dinner well."
"The facilities of the SPA very well but they are of no use since the water temperature is very low (it passes cold). The maximum flow schedules for the transfer is a battle to get in the van. In my opinion they should book order with name or room number and depending on when it is called pick up."
Rubén
from Zaragoza
Score
9.7
Travelled in January 2020
"All perfect"
These customers have rated the accommodation but haven't made a specific comment:
Alejandro
of Valencia
Score
10
Travelled in January 2020
Rubén
from Barcelona
Score
8.7
Travelled in January 2020
"The buffet has surprised me. A lot of variety, good quality and quite a few products of KM 0. The restaurant staff is very friendly and close. Mention Paolo, a manager who knows how to treat each of his clients. The free transfer to the Canillo cable car is appreciated, with a wait of only 10 minutes maximum. SPA, good location, has a pub with billiards, table football ... We would repeat without a doubt."
"I have not liked the beds in our room. 2 single beds together, to which you moved towards the center you separated them, also the quality I do not see according to a 4-star hotel. We also had a lamppost near the window which illuminated the room at night, without the possibility of avoiding it with the curtains."
Pet
NS/NC
Score
8
Travelled in January 2020
"The hotel is very quiet with nice, modern and clean rooms, the breakfast is excellent (everything but the coffee! Which would deserve some improvement).
We appreciated the transfer service the hotel provides from/to Canillo (all day long), so you can leave your car parked during your stay and forget about the troubles (driving in the snow storms etc.).
The Irish Pub is a very nice option for dinner if you're tired and don't feel like going out."
"The wifi connection is really bad - it comes and goes constantly. We experienced a few blackouts during our stay (which also turned off the heating/aircon). No phone in the room which we would have definitely used a few times to contact the reception when we needed it the most. The spa is very pleasant, however if you plan to go every day, it might become a bit expensive to pay 10€ each/day. You're also required to pay a 10€ deposit for a bathrobe. No shampoo/body wash amenities in the bathroom (there is a dispenser in the shower that doesn't work properly).
We would have appreciated a room with a nice view as requested."
Carlos
NS/NC
Score
10
Travelled in January 2020
"Great staff, both catering and cleaning and reception. A great team that are together like a pineapple. They have helped in the problems that have happened and of course the environment has left it at a much nicer disposition than we could think. One last!"
Rodrigo
NS/NC
Score
9.7
Travelled in January 2020
"All the staff VERY KIND, they helped you in everything, very attentive ... Great. Great rooms, good location, food and good price. There was a big snowfall and everyone helped us to get the car out of the hotel. Thanks to Javi from Valencia !!!!"
"The transfer only lowers you to Canillo, when we went there was bad weather and the Canillo chairlift was closed ... So you had to take the car or bus to go to another station."
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Les 2 Alpes
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Meribel-Mottaret
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Inúu 4 hours (morning ticket)
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Caldea + Dinner in MediterraneanRestaurant + Show
Caldea + Dinner at the Aquatic Restaurant + Show
Inúu - Andorra
Inúu 4 hours (morning ticket)
Inúu 4 hours (afternoon ticket)
Inúu 4 hours (evening ticket)
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Distance
Great
This accommodation provides a shuttle bus to the slopes. Ask reception for more info.
Caldea 3 hours (morning ticket)
Caldea
13.2 km
22 min
Inúu 4 hours (morning ticket)
Inuu
13.2 km
22 min
Caldea 3 hours (afternoon ticket)
Caldea
13.3 km
21 min
Caldea 3 hours (evening ticket)
Caldea
13.3 km
21 min
