We use cookies. If you agree with the terms and conditions you can continue to browse the site.

Hotel Marco Polo

Av. Sant Antoni, 36, Ad 400, La Massana
Hotel Information     Services    

About

The 3-star Marco Polo Hotel is located in La Massana and only 650 metres from the cable-car which takes skiers to the Pal sector inside the Vallnord Pal Arinsal Ski Resort.

 

The hotel is also very close to many shops, supermarkets and restaurants. It also offers a buffet breakfast and dinner (drinks are not included, they have to be paid directly at the hotel).

 

During the skiing season, the hotel offers free ski lockers for a 10 EUR deposit for every key and it is possible to fit 2 to 4 skis and/or snowboards.

 

If you travel during summer, during the months of July and August guests have free access to an outdoor swimming pool, which is located 200 metres from the hotel. It also offers laundry service (10 EUR per bag), ironing faclities (3 EUR per piece), a games room and a conference room. If you need a vault, guests can also hire one at reception, the price is 4.5 EUR a day.

 

Some of the services listed may be extra services that may have to be paid at the hotel. You can check the rates once there. This information is subject to change by the accommodation.

More Info

  • Check in: from 15:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: from 07: 30h to 10: 30h
  • Dinner schedule: from 8:30 p.m. to 10:30 p.m.
  • Bar-cafeteria schedule: from 09:00 a.m. to 00:00 a.m.
  • Cribs: Free Upon request and availability.
  • Outdoor car park for a fee: € 8 / night. According to the availability at your arrival :-)
  • Ski storage: Gratuitous. Deposit of € 10 as a deposit, for the key.
  • Safe deposit box: free
  • Outdoor pool (municipal of La Massana): € 7 / adult; € 5 / child. Hours: from 10:30 a.m. to 6:30 p.m. - weekends until 7:30 p.m.

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Not Pet-Friendly
  • Games room
  • Elevator
  • Vending machine
  • Breakfast (Buffet)
  • Dinner (Buffet)
  • Outdoor Car Park (to be paid at reception)
  • Free Ski Lockers
  • Free Lugagge Room
  • Free Wi-Fi
  • Ping Pong
  • Pool table
  • Gluten-free food on request
  • Dairy-free milk on request
  • Suitable for those with reduced mobility
  • Free Baby Cot (on request)

Room Services
  • TV
  • Telephone
  • Toilet
  • Shower or bathub
  • Hairdryer
  • Heating

Offers: Hotel Marco Polo

Grandvalira    
Vallnord Pal-Arinsal    
Ordino-Arcalís    
Caldea 4h + 20-min massage    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Caldea + Dinner at the Aquatic Restaurant + Show    
Hotel + Ski passes from 123€
Av. Sant Antoni, 36 AD 400 La Massana
Customer reviews of Hotel Marco Polo
Rating
7.2

1258 reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
6.1 / 10
Hotel Facilities
7.1 / 10
Cleanliness
7.1 / 10
Staff
8.1 / 10
Price
7.4 / 10
Recommended for:
Single Party
11%
Young couples
28%
Senior couples
8%
Families
19%
Friends
33%
No response
5%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 5.5 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Marco Polo (showing @@mostrades@@ most recent from 1258).

Víctor

NS/NC
Rated
8.4
Travelled in March 2020
This review has been translated  
"Very friendly people and good area"
"The just rooms"

Laura

NS/NC
Rated
9.2
Travelled in March 2020
Automatic translation from catalan  
"All the services q offers"
"Excessively high heating in the room"

Jose Antonio

NS/NC
Rated
6.8
Travelled in February 2020
This review has been translated  
"Comfortable beds Price. They have ski storage"
"Cleaning the shower and the age of the rooms. Bad soundproof"
These customers have rated the accommodation but haven't made a specific comment:

Javier

of Madrid
Rated
7.2
Travelled in March 2020

Miriam

of NS/NC
Rated
10
Travelled in March 2020

Marcos

of NS/NC
Rated
6.4
Travelled in March 2020

Concepcion

of NS/NC
Rated
6.4
Travelled in February 2020

Jordi

from Baleares
Rated
6
Travelled in February 2020
This review has been translated  
"A 3-star satin with nothing to highlight .. The best thing is its location in the center of La Massana 600 meters from the cable car"
"It is outdated, cleanliness is improved, towels are not changed every day, correct breakfast, improvable dinner, large but outdated room (needs a whole hotel renovation) game room all paid, parkin payment but in front there is a street that is You can park for free. Correct for the price and location is the only highlight but there are many 3 stars better than this ..."

Carla

NS/NC
Rated
8.4
Travelled in February 2020
Automatic translation from catalan  
"Good situation. Easy parking. Hotel normalet, but good value for money. Breakfast buffet quite good."
These customers have rated the accommodation but haven't made a specific comment:

José

of NS/NC
Rated
8
Travelled in February 2020

No Reply

of NS/NC
Rated
8.8
Travelled in February 2020

Jose Maria

of Baleares
Rated
6
Travelled in February 2020

Laura

of NS/NC
Rated
6.8
Travelled in February 2020

Marc

NS/NC
Rated
8.8
Travelled in February 2020
This review has been translated  
"The service and cleanliness."
"The buffet lacked more variety. To find the room was a maze."

Miquel

NS/NC
Rated
8
Travelled in February 2020
This review has been translated  
"The noise of the corridors inside the room is heard a lot. Maybe it would be convenient schedules because some people do not know how to respect the rest of others."

Tania

NS/NC
Rated
3
Travelled in February 2020
This review has been translated  
"Nothing"
"Fatal cleaning there was an aranya in the room, the wall is with the paint broken on the floor, double room are two single beds together, very cold fatal heating, breakfast buffet very poor, very very shabby, quality, cleanliness .. For Say it is 3 stars. It is not"
These customers have rated the accommodation but haven't made a specific comment:

Jose Miguel

of NS/NC
Rated
6.4
Travelled in February 2020

Julia

of Tenerife
Rated
8
Travelled in February 2020

Davinia

of NS/NC
Rated
7.2
Travelled in February 2020

Gemma

of NS/NC
Rated
8
Travelled in February 2020

from Tarragona
Rated
5.2
Travelled in February 2020
This review has been translated  
"Breakfast"
"The hotel is old. The rooms are tiny, the bathrooms left, old, the hotel itself is a case. I would never go back"

Javier

from Navarra
Rated
8.8
Travelled in February 2020
This review has been translated  
"Treatment and cleaning"
"Room views to inner courtyard"

Raquel

NS/NC
Rated
8.4
Travelled in February 2020
This review has been translated  
"Location in La Massana perfect to access the cable car."
"They should modernize the rooms. Although to be old they were well maintained."
These customers have rated the accommodation but haven't made a specific comment:

Arantxa

of NS/NC
Rated
8
Travelled in February 2020

Estefania

of NS/NC
Rated
8.4
Travelled in February 2020

M

of NS/NC
Rated
7.2
Travelled in February 2020

Sonia

of Gers
Rated
5.2
Travelled in February 2020

Francisco Javier

NS/NC
Rated
6.8
Travelled in February 2020
This review has been translated  
"Customer service"
"That at dinner you can't ask for a glass of water"

Jorge

NS/NC
Rated
9.2
Travelled in February 2020
This review has been translated  
"We have been 4 days and the impeccable staff, the large rooms and with good views, put that they are noisy but from my experience, nothing has bothered me and we have been able to sleep my partner and I without problems and very comfortable."
"Sincerely the hotel to be three stars is impeccable and next year I will repeat without thinking."

Esquiadora

NS/NC
Rated
6.4
Travelled in February 2020
This review has been translated  
"Well, it doesn't have cockroaches"
"All the rest. Very noisy. Groups of young people running and screaming all the time. It is a zoo. Out of control. Noisy road attached to hotel windows. Construction of the house in front of my window. If you are looking for a nervous breakdown you are in a suitable place to have it. Smells bad. Everything smells old. An absolute nightmare experience. Never ever in my life!"
These customers have rated the accommodation but haven't made a specific comment:

Antonio

of Murcia
Rated
8
Travelled in February 2020

Laurent

of NS/NC
Rated
2.2
Travelled in February 2020

Blanca

of NS/NC
Rated
8
Travelled in February 2020

Eduardo

of La Rioja
Rated
8.8
Travelled in February 2020

Catalina

NS/NC
Rated
8.4
Travelled in February 2020
This review has been translated  
"Breakfast and dinner very well."
"All good."

Alberto

NS/NC
Rated
6.8
Travelled in February 2020
This review has been translated  
"The breakfast was varied and was pretty good"
"The hotel is very old"
These customers have rated the accommodation but haven't made a specific comment:

Raúl

of NS/NC
Rated
7.6
Travelled in February 2020

Pablo

of Valencia
Rated
6.8
Travelled in February 2020

Andrey

of NS/NC
Rated
7.6
Travelled in January 2020

Josep

of NS/NC
Rated
8
Travelled in January 2020

Mickael

from South West
Rated
4.3
Travelled in February 2020
"Nice, clean rooms."
"Lack of tap water during diner. Staff is promoting single use plastic. Poor level of spoken english and hospitality."

Alfons

from Barcelona
Rated
6.4
Travelled in February 2020
This review has been translated  
"Good location regarding access to the ski slopes"
"Rooms and bathrooms dated and small, breakfast of fair quality."

José

NS/NC
Rated
7.6
Travelled in February 2020
This review has been translated  
"The staff has treated us very well."
"Old facilities and low quality restaurant food."
These customers have rated the accommodation but haven't made a specific comment:

Victor

of Barcelona
Rated
9.2
Travelled in January 2020

Fabien

of NS/NC
Rated
8.4
Travelled in January 2020

Carlos

of NS/NC
Rated
7.6
Travelled in January 2020

Jordi

of NS/NC
Rated
7.2
Travelled in January 2020

Montserrat

from Barcelona
Rated
7.2
Travelled in February 2020
This review has been translated  
"The staff and customer service!"
"The dinner buffet is fair, little variety, 4 dishes to choose from in the first and second, it seems more a menu than a buffet."

Cristian

NS/NC
Rated
8
Travelled in February 2020
This review has been translated  
"Value for money very good"
"The room faced the street and is very ruinous. Cars were passing through the night and in case we could hardly sleep"

Cristian

NS/NC
Rated
6.6
Travelled in January 2020
This review has been translated  
"The situation of the hotel is very good five minutes walk from the center, and the free breakfast buffet has seemed very complete."
"The beds in the room were very uncomfortable and made a very unpleasant smell upon entering the room."
Show more opinions
Find our deals
Select the ski resort

Distance

Grandvalira - Encamp
Cable-Car
8.6 km
13 min
Vallnord Pal-Arinsal - Pal
Cable-Car
0.9 km
2 min
Distance from slopes
4.7 km
8 min
Ordino-Arcalís - Ordino - Arcalís
Distance from slopes
17.9 km
27 min
See map