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Hotel City M28
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Hotel City M28

Av. Meritxell, 28, AD500, Andorra la Vella
Av. Meritxell, 28, AD500, Andorra la Vella
Map
1.1 km from the city centre
6.9
Good
Based on 669 reviews
6.9
Good
Based on 669 reviews

Check-in times and other important info

About the accommodation

The 3-star Hotel City M28 (ex Hotel Cassany) is located in the commercial centre of Andorra la Vella and opposite the well-known Pyrenees Shopping Centre. It is a simple accommodation, so if you are not looking for great luxuries but you want to stay in a central hotel, it is a great option for your getaway to the Country of Shopping ;-)

The Hotel serves continental breakfasts. It has free Wi-Fi. Did you know? Pets allowed! Perfect if you travel with your pet :-)

Breakfast is served from 7:30 a.m. to 10 am. , in half-hour shifts, to respect security measures, so upon arrival you must ask in advance what time you would like to have breakfast.

In addition, you will check in with the relevant security measures: screen, mask (optional), safety distance (1.5-2m) and disinfectant gel.

Throughout the accommodation you will find gels to be able to disinfect your hands.

The spa centreof Caldea is approximately 1km away, just a 15-minute walk near the river that crosses the city. Or if you prefer you can also travel by car, it is less than 10 minutes away.

Good to know:

  • The accommodation does not offer lunch or dinner service. It only offers breakfast.
  • It is important that you keep in mind that it is a basic accommodation . We recommend it for those travelers who spend the day enjoying Andorra and only go to sleep ;-)

 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.
This accommodation is pet friendly. Check the terms and conditions!
Information and terms and conditions regarding pets
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Accommodation services

Main Areas

24 h reception
Heating
Lift
Not accessible for people with reduced mobility

Restaurant

Restaurant
Bar
Breakfast (Buffet)
Gluten-free food on request
Dairy-free milk on request

Car Park

No Car Park Available

Pets

Pet-Friendly on request (check fee)

Main Hotel Services

Free Ski Lockers
Free Lugagge Room

Wifi and Internet

Free Wi-Fi

Baby cribs

Free Baby Cot (on request)

Room services

Room Services

TV
Telephone
Hairdryer
Heating
Free Wi-Fi in the rooms
Safe to be paid at reception
Desk

Bathroom

Bathtub
Toilet
Amenities

Our customer reviews

6.9
Good
Based on 669 reviews
Our customers reviews have been verified
9.5 Nuria travelled with couple July 2022 Friendliness of staff and disposition, large and spacious rooms, good location, left-luggage office
Amabilitat del personal i disposició, habitacions grans i amplies, bona localització, consignes per guardar l'equipatge
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 1.8 Jennifer travelled with family July 2022 Fatal to park .. you spend a fortune on parking fatal cleaning and all weekend with the broken television in the room
Fatal para aparcar.. te gastas un dineral en parking la limpieza fatal y todo el fin de semana con la televisión rota en la habitación
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 4.8 YO travelled with family July 2022 Location of the hotel, in the center of Andorra and with parking very close to the hotel and relatively cheap (€24/day)
Situación del hotel, en el centro de Andorra y con aparcamiento muy cerca del hotel y relativamente barato (24€/día)
Cleanliness of the disastrous room, hair everywhere, they do not replace soaps and dirty towels, it is left in the bathtub to be changed the next day and my surprise was that they folded it and left it in the sink itself. Old room, with lights out, the TV did not look good, jerky, the image was cut, it was blocked, ... Beds the day after sleeping, very very poorly made!
Limpieza de la habitación nefasta, pelos por todos los sitios, no reponen jabones y toallas sucias, se deja dentro de la bañera para que la cambien al día siguiente y mi sorpresa fue, que la doblaron y la dejaron en el propio lavabo. Habitación vieja, con luces fundidas, la tv no se veía bien, a trompicones, se cortaba la imagen, se bloqueaba,...Camas al día siguiente de dormir, muy muy mal hechas!!!
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 2.8 LOLA traveled with friends May 2022 Very friendly reception person. Location of the hotel in the center, we could do everything on foot
La personne de l'accueil très aimable. Situation de l'hôtel plein centre, on a pu tout faire à pied
Execrable cleanliness. The bloodstained sheets, the smell of strong perfume to cover up bad smells. The person who takes care of the breakfast speaks to us as if we were at home. Vocabulary and mockery in Spanish, bad luck for her, we understood.
La propreté exécrable. Les draps tachés de sang, l'odeur de parfum fort pour camoufler les mauvaises odeurs. La personne qui s'occupe du petit-déjeuner nous parle comme si on était chez elle. Vocabulaire et moquerie en espagnol, manque de chance pour elle on a compris.
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 7.7 José Rafael traveled with friends March 2022 In general, everything was well organized.
En general estaba todo bien organizado.
The reservation confirmation document included contradictory information. At the beginning it indicates that it is not necessary to print anything. However, at the end it is indicated that you have to print the document for the hotel, ski rental shop, etc... This caused us a problem because when we arrived at the rental shop they required the printed document and it was not easy to find a place to print it (in the store they did not offer us the opportunity to print it despite suggesting it).
El documento de confirmación de la reserva incluia informacion contradictoria. Al principio indica que no es necesario imprimir nada. Sin embargo al final se indica que hay que imprimir el documento para el hotel, tienda de alquiler de esquis, etc... Esto nos generó un problema porque al llegar a la tienda de alquiler nos requirieron el documento impreso y no era fácil encontrar un lugar donde imprimirlo (en la tienda no nos ofrecieron la oportunidad de imprimirlo ellos pese a sugerirlo).
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 4.7 Pili traveled with friends March 2022 Very good location. Good breakfast. Very good Wi-Fi signal anywhere in the hotel.
Muy buena ubicación. Buen desayuno. Muy buena señal de wifi en cualquier parte de el hotel.
Very fair cleaning, a lot of musty smell in the room, in the bedding, mattress and pillows. Very unpleasant. We asked for a change of sheets and it still went on.
Limpieza muy justa, mucho olor a humedad en la habitación, en la ropa de cama, colchón y almohadas. Muy desagradable. Pedimos cambio de sábanas y aún así siguió.
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 7 Silvia travelled with family March 2022 Very friendly reception staff. Unbeatable location Cleanliness and acceptable services Quality correct price "Pet friendly" which is essential for us.
Personal de recepción muy amable. Ubicación inmejorable Limpieza y prestaciones aceptables Calidad precio correcto “Pet friendly” que para nosotros es fundamental.
Nothing to highlight... you always want more for less... but the truth is, you can't fault it
Nada a destacar.. siempre quieres más por menos.. pero la verdad, no se pueden poner pegas
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 7.5 Jorge travelled with family March 2022 Location
Ubicación
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 6.3 Santiago travelled with family March 2022 The location is very good.
La ubicacion es muy buena.
The bathtub did not have a stopper. Very weak breakfast.
La bañera no tenia tapon. El desyuno muy flojo.
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 6.3 Federico travelled with family February 2022 Very well located, close to restaurants and shops
Muy bien situado, cerca de restaurantes y tiendas
Facilities a bit old
Instalaciones un poco antiguadas
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6.3 Manuel travelled with couple August 2022
7.5 Roger traveled with friends April 2022
10 Jose travelled with family April 2022
Our customer reviews
6.9
Good
Based on 669 reviews
Our customers reviews have been verified
Room facilities

Frequently asked questions about Hotel City M28

Where can I park at Hotel City M28?

If you stay at Hotel City M28 you have the following parking possibilities (subject to availability):
  • No car park available

Does the Hotel City M28 have wifi connection?

The Hotel City M28 offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hotel City M28?

Pets are allowed at Hotel City M28 (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel City M28?

The Hotel City M28 has free cots available at the hotel (please request before your trip).

Does the Hotel City M28 have a 24h reception?

Yes, Hotel City M28 has a 24-hour reception.

Is there heating in Hotel City M28?

Yes, Hotel City M28 has heating in the common areas.

Is there a restaurant at Hotel City M28?

Yes, Hotel City M28 has a restaurant.

Is there a bar at Hotel City M28?

Yes, Hotel City M28 has a bar.