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Hostal El Ciervo

Edificio Penibético. Pradollano , 18196, Sierra Nevada
Hotel Information     Services    

Info 

Hostal el Ciervo 2 * is located next to the Sierra Nevada ski resort, 100 meters from the Parador chairlift.

 

The accommodation has a reception that's available from 7 am to 11 pm. If you're planning on checking in late, please contact the accommodation in advance. 

 

There's also a free ski and luggage storage room, heating, free Wi-Fi in public areas, a TV room and a games room :-) Furthermore, this mountain hostel was completely renovated in 2001.


This hostel has 52 bedrooms with heating, television, desk, safe and a a fully-equipped bathroom with shower or bathtub and amenities.

 

Please note that this accommodation does not have double beds, all bedrooms have single beds.


The accommodation located in Pradollano, Sierra Nevada, is a short walk to Plaza de Andalucía, which is the main square in Sierra Nevada where there are bars, restaurants and shops. In addition, the hostel is just 100 meters from the Parador chairlift stop that connects with the rest of the ski lifts where you can enjoy some great days of skiing!

 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.


Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Reception: from 7 am. to 11 pm. If you're going to check in late, please contact the accommodation in advance. to check in.
  • Breakfast : from 07:00 a.m. to 10 am.
  • Dinner : From 7 pm. to 10 pm.
  • Cot: free (On Request)
  • Safe: € 3 / night

Services

Hotel Services
  • Restaurant
  • Heating
  • Not Pet-Friendly
  • Games room
  • No Car Park Available
  • Free Lugagge Room
  • Free Wi-Fi in common areas
  • Pool table
  • Lounge with TV
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • No elevator
  • Not suitable for disabled.

Room Services
  • TV
  • Toilet
  • Amenities
  • Shower or bathub
  • Heating
  • No Wi-Fi in the rooms
  • Safe to be paid at reception
  • Desk
Edificio Penibético. Pradollano 18196 Sierra Nevada
Customer reviews of Hostal el Ciervo
Score
7.2

536 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
5.6 / 10
Hotel Facilities
7 / 10
Cleanliness
7 / 10
Food Quality
7.1 / 10
Staff
8.7 / 10
Price
7.7 / 10
Recommended for:
Single Party
11%
Young couples
29%
Senior couples
4%
Families
14%
Friends
42%
No response
3%
Wi-Fi in the hotel:
Free Wi-Fi in common areas
Score: 7.4 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hostal el Ciervo (showing @@mostrades@@ most recent from 536).

Iñigo

NS/NC
Score
7.7
Travelled in March 2021
This review has been translated  
"The price is ridiculous. You have a bed, shower, heating, breakfast and dinner. For us (group of 28 year old friends) it was perfect. If you are looking for a 4 * hotel for € 20 / night, this is not the place. The waitress was super nice with us and super attentive."
"To say the least, the bed is quite basic in terms of comfort, I recommend bringing a pillow."

Hostal El Ciervo

Good afternoon, Thank you very much for your time in evaluating us and your comments. We hope to see you again on another occasion. Best regards from the entire Team.

Ignacio

NS/NC
Score
7.7
Travelled in February 2021
This review has been translated  
"The treatment of the hotel staff was excellent, especially from a guy who was at reception in the afternoons, he helped us with everything we needed. Breakfast was also very good and varied. Cleanliness of the hotel fine. Good ubication."
"The beds and pillows leave a lot to be desired, also considering that the hostel is for snow activities, they should improve the quality so that the client can really rest. The hostel does not have an elevator, which would not be a problem if it had lockers to leave the equipment downstairs and not have to go up three floors with boots and skis. The theme of the buffet for dinner leaves something to be desired, the hours are from 7:30 to 10 but if you arrive at 9 the food is cold and they do not replace some trays."

Hostal El Ciervo

Good afternoon, Thank you for your score and praise for our colleague, as well as that you have taken part of your time in evaluating us. We take note of your comments, which always helps us to improve. Kind regards

Laura

NS/NC
Score
3.5
Travelled in January 2021
This review has been translated  
"The location in relation to the price"
"The hostel is very old, needs renovations. The buffet food is horrible. Not to repeat."

Hostal El Ciervo

Dear Laura, We are sorry that our establishment has not been to your liking. We take your comment into account to improve our service as much as possible. Sincerely, Hostal El Ciervo Team
These customers have rated the accommodation but haven't made a specific comment:

Miriam Guadalupe

of NS/NC
Score
6.7
Travelled in March 2021

Daria

of Valencia
Score
8.7
Travelled in April 2021

David

of NS/NC
Score
5.4
Travelled in March 2021

Agustin

of Cádiz
Score
6.3
Travelled in March 2021

Alberto

NS/NC
Score
5.5
Travelled in January 2021
This review has been translated  
"Economical price."
"Low quality of food, bad smell in corridors, no elevator."

Hostal El Ciervo

Dear Alberto, We appreciate that you have taken part of your time in valuing us. We take your comments into account to improve the quality of our facilities and services. Sincerely, Hostal El Ciervo Team

Miguel

NS/NC
Score
9.3
Travelled in January 2021
This review has been translated  
"Surprisingly good service for the price you pay. Good rooms, daily cleaning, hot water, good air conditioning and very correct breakfast and dinner service. A spectacular option in relation quality - price."
"Wi-Fi does not reach the rooms"

Hostal El Ciervo

Good morning, We are glad that you enjoyed your stay at our hostel and that you share your opinion with us. We hope to see you again on another occasion. Kind regards, Hostal El Ciervo Team.

Rubén

NS/NC
Score
6.7
Travelled in January 2021
This review has been translated  
"This hotel is mainly intended for a young audience. It is observed many young foreigners and groups that come to train at a professional level in Sierra Nevada. Everything is correct with respect to the value for money."
"We do not recommend it for families who want tranquility or rooms with great comfort. There is a lot of noise due to the parties and groups of young people. It is a hotel of battle to enjoy cheap Sierra Nevada"

Hostal El Ciervo

Good morning, We appreciate that you have taken part of your time in evaluating us, we take into account your comments which help us to improve. If you want a calmer atmosphere, you can visit us another time at our Hotel Montlbanc Sierra Nevada. Kind regards, Hostal El Ciervo Team.
These customers have rated the accommodation but haven't made a specific comment:

Miguel

of NS/NC
Score
8
Travelled in March 2021

No Reply

of NS/NC
Score
8.3
Travelled in February 2021

Daryl

of NS/NC
Score
7.3
Travelled in January 2021

Adrián

of NS/NC
Score
8.3
Travelled in January 2021

Jose

NS/NC
Score
6.7
Travelled in January 2021
This review has been translated  
"Very friendly staff and very good location of the hotel, a chair lift leaves you next to it and to go up above all is very good"
"Rooms a bit shabby, but for 2 days to spare. Do not pretend to watch tv, it is one of the old ones, at least the wifi is good"

Patricia

NS/NC
Score
7.7
Travelled in January 2021
This review has been translated  
"The friendliness of the staff and the food."
"Lack of elevator"

Hostal El Ciervo

Good afternoon, Thank you for your comment and praise for our staff, for us customer service and the quality of our service comes first. We hope you enjoyed your stay and will see you again on another occasion. Kind regards, Hostal El Ciervo Team

Jose Maria

NS/NC
Score
3.7
Travelled in January 2021
This review has been translated  
"Price"
"I paid for a room for my partner and for me and they gave me a room with 6 beds, without curtains in the room or in the bathroom, the beds, the boards broke and the mattress fell at midnight, lunch, breakfast and dinner left much to be desired. We came two years ago and had another pretty good hostel idea. This year all bad."

Hostal El Ciervo

Good afternoon, We appreciate you sharing your opinion and experience in our Hostel, which helps us improve our service. We provide the departments involved with their observations to improve as much as possible. Best regards and happy new year 2021

Pablo

NS/NC
Score
8
Travelled in January 2021
This review has been translated  
"The attention received by the staff whenever we need it."
"The television was very small."

Hostal El Ciervo

Good afternoon, We appreciate your score, comments and compliments to our staff, for us customer service is the main thing. We hope you enjoyed your stay and we hope to see you again on another occasion. Kind regards, Hostal El Ciervo Team

Fernando

NS/NC
Score
5.2
Travelled in December 2020
This review has been translated  
"Too hot in the room and I couldn't sleep well"

Hostal El Ciervo

Good afternoon, We appreciate that you have taken part of your time in evaluating us, we take note of the observation made to improve our service. Best regards and happy new year 2021. Hostal El Ciervo team.

Sandra

NS/NC
Score
6.3
Travelled in December 2020
This review has been translated  
"The hostel staff were lovely, the heating and hot water worked great and the breakfast was quite acceptable. Next to the hostel there is a supermarket"
"The room was terrible: it smelled terrible, the toilet seat was broken, the plugs had no power, the television did not work and the curtain rod fell off as soon as you touched it. Access to the slopes was going down some infinite stairs, which with the boots and all the snow equipment were an ordeal to climb. The truth is that it is a very normal hostel but the price is the most affordable in the area so for those who are looking for something adjusted in price this is the most appropriate although they do not expect to find wonders."

Hostal El Ciervo

Good afternoon, Thank you for the minutes spent evaluating our establishment, as well as the compliments to our staff. We take notes of incidents to inform the corresponding departments. We hope you enjoyed your stay in Sierra Nevada. Best regards. El Ciervo Hostel Team.

Paca

NS/NC
Score
7.7
Travelled in March 2020
This review has been translated  
"Parking area should try to make guests pay less"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation. Sincerely, Hostal El Ciervo Reception Team
These customers have rated the accommodation but haven't made a specific comment:

Celia

of Madrid
Score
7
Travelled in March 2020

Daniel

of Cádiz
Score
6.7
Travelled in March 2020

Julio Cesar

of Madrid
Score
6
Travelled in March 2020

Eduard

of NS/NC
Score
8.3
Travelled in March 2020

Javier

from Madrid
Score
8
Travelled in March 2020
This review has been translated  
"The treatment of the staff and the buffet, as well as the relation quality price"
"Lack of towels and toiletries"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Irene

NS/NC
Score
4.7
Travelled in March 2020
This review has been translated  
"It is close to the ski lift to go up and down the flat meadow and have breakfast."
"The walls are paper, you hear absolutely everything, it is old, the beds uncomfortable, the fatal food (breakfast well), all old, it has 3 floors and there is no elevator, which seemed the owner / manager could not be more unpleasant It is cheap but I would not go back. For groups of young kids it may be worth"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Nast

NS/NC
Score
7.7
Travelled in March 2020
This review has been translated  
"1 adult and two minors. Close to the slopes, good and abundant food, fantastic staff, interior rooms are very small, but we were lucky and when the hostel was not full they moved us and it was fantastic. Very friendly staff."
"The beds; You have to be tired to sleep ..... And cleanliness when you get to the bad room; hair and dirt under the bed of previous clients."

Hostal El Ciervo

Dear guest; We are happy to have provided you with good care and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Hostal El Ciervo Reception Team.
These customers have rated the accommodation but haven't made a specific comment:

Nerea

of NS/NC
Score
7.7
Travelled in March 2020

Pawe?

of NS/NC
Score
8.7
Travelled in February 2020

Salvador

of NS/NC
Score
7
Travelled in February 2020

Santiago Tomas

of NS/NC
Score
8.7
Travelled in February 2020

María Arline

NS/NC
Score
7
Travelled in March 2020
This review has been translated  
"The closeness in general. What it costs The food, the treatment of the staff. At the reception there is always someone to assist you."
"The mattresses are very old, I stuck the springs. To go to meals you have to go outside and it's very cold. The television is very old and only 4 channels are seen. It has no parking and in that area all are paid."

Hostal El Ciervo

Dear guest; We are glad to have provided you with good service and that you have chosen us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo

Lourdes

NS/NC
Score
3.6
Travelled in March 2020
This review has been translated  
"Personal"
"The dining room is in a different building from the one in the room, super uncomfortable beds, a lot of baby bottle that won't let you sleep, shower towels look like vide, not the TV ... Nothing recommended"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Hostal El Ciervo Reception Team

Gara

from Las Palmas
Score
7.3
Travelled in March 2020
This review has been translated  
"Spacious and clean room, and with very nice views. Full breakfast"
"Awkward mattresses, very old, you stick the springs"

Hostal El Ciervo

Dear guest; We are glad you chose us to stay during your stay in Sierra Nevada. We take note of the observations made to carry out the necessary actions. Sincerely, Reception team Hostal El Ciervo.
These customers have rated the accommodation but haven't made a specific comment:

Yolanda

of NS/NC
Score
8.3
Travelled in February 2020

Ana

of NS/NC
Score
5.5
Travelled in February 2020

Hadi

of NS/NC
Score
8.3
Travelled in February 2020

Marta

of Sevilla
Score
5.7
Travelled in February 2020

Luke

NS/NC
Score
4.7
Travelled in March 2020
"Fairly cheap and not a bad location"
"Standard of cleanliness was fairly low in the rooms and the food was a bit questionable at times."

Hostal El Ciervo

Dear guest;   We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely,   Reception team Hostal El Ciervo

Manuel

from Toledo
Score
3.5
Travelled in March 2020
This review has been translated  
"Very friendly and helpful staff within their limitations"
"In general everything ... Rooms in an unfortunate state ... Old pillows and some yellowish, without light in the bathroom, many rooms overlook an inner courtyard full of cigarette butts and garbage that I suppose to throw customers, mattresses and beds in In general, in an unfortunate state, old television only sees three remote control channels with very sticky insulating tape that gives a little disgust to touch it, a lot of noise in the rooms is heard all the fences of the doors let the light in all its contour , shower faucets constantly dripping with a rust of rust in this which indicates that it takes a long time, the truth gives a little bit of disgust in general needs a thorough reform urgently, if it is true that the price is low but could At least being decent, the employees do everything possible to please but from where there is no one can not get out. For some more money it is preferable to stay elsewhere than in that manger. I do not recommend it to anyone and less to Families with children"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Joana

NS/NC
Score
3.7
Travelled in March 2020
This review has been translated  
"Nothing!"
"The whole hostel itself looks like a bunker, has terrible acoustics, which made everything in our room be heard, from a tap running as each step they take. It is a place that receives many school groups which makes the noise hellish. The buffet was lousy. Both for breakfast and dinner. Regarding the staff, they leave a lot to be desired taking one or two that I found at the reception. Even the last night was midnight and such and there was a group of staff having a “festive meeting” in the private room that was in front of my room. I went to complain about the noise in which the boy at the reception went to alert his companions in which two of them still seemed to be enjoying the situation. Unfortunately, unfortunately. It was two very bad nights."

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Pedro

of NS/NC
Score
8
Travelled in February 2020

Mar María

of NS/NC
Score
8.3
Travelled in February 2020

David

of NS/NC
Score
9
Travelled in February 2020

Manuel Jesus

of Madrid
Score
8
Travelled in February 2020

Alicia

NS/NC
Score
7
Travelled in March 2020
This review has been translated  
"Price"
"The room had nothing but a window to a patio through which NOTHING of light entered. A hole"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We take note of your appreciation to improve the comfort of our customers. Sincerely, Reception team Hostal El Ciervo

Fernando

NS/NC
Score
8.7
Travelled in March 2020
This review has been translated  
"Friendliness of staff Quality price Large buffet"
"Many excursions .. Every day they carried groups of 30 or 48 people and there was a lot of fuss at mealtime and at night in the rooms"

Hostal El Ciervo

Dear guest; We are glad that our restaurant service and the attention of our staff has been to your liking. We take note of the observations made to carry out the appropriate measures. Sincerely, Reception team Hostal El Ciervo

Pablo

from Sevilla
Score
8
Travelled in February 2020
This review has been translated  
"The place is lovely the staff very friendly and the food very good."
"There was a group of teenagers who annoyed us a bit the night."

Hostal El Ciervo

Dear guest; We are glad that your stay at our establishment has been to your liking and we greatly appreciate the score given and your respective comment being so positive. We hope to see you again very soon. We take note of the observations made to carry out the necessary actions for further improvement. Sincerely, Reception team Hostal El Ciervo
These customers have rated the accommodation but haven't made a specific comment:

Javier

of NS/NC
Score
5
Travelled in February 2020

José Vicente

of NS/NC
Score
6.7
Travelled in February 2020

Daniel

of NS/NC
Score
6.7
Travelled in February 2020

Sergio

of Murcia
Score
5.2
Travelled in February 2020
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Distance

Sierra Nevada - Sierra Nevada
Cable-Car
1.6 km
4 min
Melià Spa
Melià Sol y Nieve
1.3 km
4 min
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