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Aparthotel Serhs Cosmos Andorra

Av. De Les Escoles, 10, Ad700, Escaldes-engordany
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3* Cosmos Aparthotel

It is located in the centre of Escaldes-Engordany, next to the river. The hotel is located in the heart of one of the most important commercial areas of the country. Near the hotel is Caldea, a thermal spa centre. 


The accommodation has a 24-hour reception, air conditioning and heating, a restaurant that serves breakfast, lunch and dinner, a bar, a cafeteria, free Wi-Fi and an indoor car park.


The Aparthotel has different types of rooms and apartments. There are two types of rooms, some have not been refurbished and others have been renovated:

 

NOT RENOVATED:

  • Double room: It has a double bed, a TV, free safe, heating, a telephone, free Wi-Fi and a full bathroom with a bathtub and a hairdryer.
  • Double room (single beds): They have 2 single beds, a TV, free safe, heating, a telephone, free Wi-Fi and a full bathroom with a bathtub and a hairdryer.
  • Family room (4 people): It is a modern room with a living room and a bedroom with 1 double bed and 1 double sofa bed. It also has a TV, a telephone, heating, free safe, free Wi-Fi and a full bathroom with a bathtub and a hairdryer.

 


REFORMED:

  • Family&Friends Room for 6 (4 adults + 2 children): They have 2 single beds and 2 beds in bunk furniture and 2 single sofa beds. It also has TV, free Wi-Fi, telephone, heating, desk, free safe, telephone, microwave and full bathroom with bathtub.
  • Family&Friends Room for 8 (6 adults + 2 children): They have 2 single beds and 4 beds in bunk furniture and 2 single sofa beds. It also has TV, free Wi-Fi, telephone, heating, desk, free safe, telephone, microwave and full bathroom with bathtub.
  • Superior Room - 1 Bedroom Apartment (4 people): They have 2 single beds in the room and 2 single sofa-beds in the living-dining room. They have TV, free Wi-Fi, telephone, desk, heating, kitchenette and microwave.

 

 

- In the apartments at the time of check-in a deposit of 50 EUR you will be charged as a deposit for kitchenware. This deposit will be returned, after checking the household, at the time of check out.

 
The hotel reserves the right to offer buffet or menu service according to availability and occupancy.


* From mid-June to mid-September, customers of Aparthotel Cosmos can enjoy free of charge the "Mountain Pool" located in the town of Escaldes, just minutes from the accommodation. Ask for more information at the reception of the aparthotel!

 

Book now at Aparthotel Cosmos 3 *
 

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

  • Check in: from 14:00h.
  • Check out: before 11:00h.
  • Breakfast schedule: from 07: 45h to 10: 15h
  • Lunch schedule: from 1:30 p.m. to 3:30 p.m.
  • Dinner schedule: from 8:00 p.m. to 10:00 p.m.
  • Cribs: € 15 / night. Upon request and availability.
  • Indoor car park for a fee: € 15 day. According to the availability at your arrival :-)

Distance

GRANDVALIRA - ENCAMP
Cable-Car
7.1 km
12 min
Caldea
424 m
6 min
Inuu
428 m
6 min
ORDINO-ARCALíS - ORDINO - ARCALíS
Distance from slopes
22.9 km
35 min
24h reception
Restaurant
Bar
Heating
Air-conditioning in the main facilities
Not Pet-Friendly
Elevator
Breakfast (Buffet)
Lunch (Menu)
Dinner (Menu)
Indoor Car Park (to be paid at reception)
Free Ski Lockers
Free Lugagge Room
Baby Cots (free and on request)
Free Wi-Fi
Gluten-free food on request
Dairy-free milk on request
Not wheelchair accessible
TV
Telephone
Toilet
Sheets
Towels
Fridge
Microwave
Shower or Bathub
Hairdryer
Heating
Household
Tables/Chairs

Deals Aparthotel Serhs Cosmos Andorra

Grandvalira    
Vallnord Pal-Arinsal    
Ordino-Arcalís    
Caldea Spa Centre    
Caldea 4h + 20-min partial body massage    
Inúu Wellness Attitude    
Caldea + Dinner at the Aquatic Restaurant + Show    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Inúu + 60-minute full body massage    
Inúu 4 hours in the afternoon + Mediterranean Restaurant Dinner    
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Customer reviews of Aparthotel Serhs Cosmos Andorra
Average rating
8.1

195 reviews
10 0
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Note detail:
Rooms
8.2 / 10
Hotel Facilities
7.9 / 10
Cleanliness
8.2 / 10
Staff
8.1 / 10
Price
8.1 / 10
Recommended for:
Single Party
8.9%
Young couples
22.6%
Senior couples
13.7%
Families
28.6%
Friends
23.6%
No response
2.6%
Wi-Fi in the hotel:
Free Wi-Fi
Rate: 8.7 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Aparthotel Serhs Cosmos Andorra (showing @@mostrades@@ most recent from 195).

Ivan

NS/NC
Rate
9.6
Travelled in September 2019
Automatic translation from spanish  
"Very good treatment of the staff, excellent food, very central. Definitely to repeat."

Oscar

NS/NC
Rate
6
Travelled in July 2019
Automatic translation from spanish  
"Location and pool"
"Bad food, scarce and very little variety"
These customers have rated the accommodation but haven't made a specific comment:

Marie Christine

of NS/NC
Rate
4.8
Travelled in October 2019

Jordi

of Barcelona
Rate
10
Travelled in September 2019

Guillaume

of NS/NC
Rate
8.4
Travelled in September 2019

Sonia

of NS/NC
Rate
9.6
Travelled in June 2019

Miguel

NS/NC
Rate
7.2
Travelled in April 2019
Automatic translation from spanish  
"Located in a good place"
"The mattress of the kid who is 16 was fatal"

Stephanie

from Aude
Rate
10
Travelled in April 2019
Automatic translation from french  
"Seemingly spacious, clean, rich breakfast ... Great stay"

Nataliya

from Alicante
Rate
9.2
Travelled in April 2019
Automatic translation from spanish  
"Good location, close to Chaldea and the center, very good room with heating, kitchen with everything you need"
These customers have rated the accommodation but haven't made a specific comment:

No Reply

of NS/NC
Rate
10
Travelled in April 2019

Rui

of NS/NC
Rate
6.8
Travelled in April 2019

Gemma

of NS/NC
Rate
7.6
Travelled in April 2019

Alberto

of Baleares
Rate
8
Travelled in March 2019

Sandra

from Pyrénées-Orient
Rate
10
Travelled in April 2019
Automatic translation from french  
"The room was nickel. Nothing to say"

Jose Ignacio

NS/NC
Rate
8
Travelled in March 2019
Automatic translation from spanish  
"The hotel is fine, the rooms correct, bathroom very spacious and comfortable. Breakfast and dinner correct too. The very comfortable garage, something exceptional in Andorra, although part of the stay was complete"
"To say something, it is a very comfortable hotel for shopping and Caldea, for tracks is not so ideal"

Ana

NS/NC
Rate
10
Travelled in March 2019
Automatic translation from spanish  
"How big and new was the apartment"
"That there was no show to dine at the spa"
These customers have rated the accommodation but haven't made a specific comment:

Jon Ugutz

of Vizcaya
Rate
8.8
Travelled in March 2019

Iris María

of NS/NC
Rate
6.4
Travelled in March 2019

Marta

of NS/NC
Rate
9.2
Travelled in March 2019

Juan

of NS/NC
Rate
7.6
Travelled in March 2019

Juan Ignacio

from Alicante
Rate
4.4
Travelled in March 2019
Automatic translation from spanish  
"Breakfast. Pretty variety"
"Shower control works badly. Either cold or very hot water came out. Toilet brush was not there and it's funny, put a sign of being responsible for the waste of water, but the drainage system of the toilet was unfortunate. You had to throw 3 times to clean it completely. We booked in an aparthotel and we found a hotel room. We read the information of the areas that were reformed, but if we reserve one thing, that is not another, since it modified our plans. And it would not hurt to put pictures of the rooms not reformed, since all the photos are of reformed areas."

Cristina

from Valencia
Rate
6.8
Travelled in March 2019
Automatic translation from spanish  
"Breakfast is the best part. Rooms are often cleaned whenever you leave the warning sign. The staff is very friendly, especially the dinners."
"The only problem we had was that our room smelled terrible, we were embarrassed to say so and we bought an air freshener, but the smell was unbearable"

Cristóbal

NS/NC
Rate
10
Travelled in March 2019
Automatic translation from spanish  
"The rooms very well maintained, everything very new and the attention received great. The food very very good value for money and very attentive cooks."
"The wifi was sometimes disconnected."
These customers have rated the accommodation but haven't made a specific comment:

Fernando

of NS/NC
Rate
8.4
Travelled in March 2019

K

of Barcelona
Rate
8.8
Travelled in March 2019

Chicheportiche

of NS/NC
Rate
4.3
Travelled in February 2019

Marc

of NS/NC
Rate
2.8
Travelled in February 2019

Victor

from Zaragoza
Rate
9.2
Travelled in March 2019
Automatic translation from spanish  
"Dinner not very varied but the dishes rich. Well looked after and very well located."

Pau

NS/NC
Rate
3.2
Travelled in March 2019
Automatic translation from spanish  
"The only mattresses that were worthwhile but putting together two single beds is not the best stay for a couple ..."
"The treatment at the reception was weary of the minute 0, Upon arriving at the room the surprise was to see that it did not look like the photographs or the distribution of furniture ... Antique furniture, the sofa to say it was somehow an old bed for children with two old spring mattresses. The double bed were two single beds together, on going down to reception to see if they had any alternative, the woman did not lend me even the slightest attention telling me only that no change was possible with these words "It is what there is". I do not recommend it even remotely!"

Geid

NS/NC
Rate
9.6
Travelled in March 2019
Automatic translation from french  
"The hotel is in a good location, clean and welcoming parking at easy access."
"The delicacy of the maintenance service that attacks the household very early with a vacuum cleaner or which is missing pads because it is heard scrape the floor so a little noisy. Hotel parking is chargeable"
These customers have rated the accommodation but haven't made a specific comment:

No Reply

of NS/NC
Rate
8
Travelled in February 2019

Meritxell

of NS/NC
Rate
8.4
Travelled in February 2019

Júlia

of Barcelona
Rate
6.8
Travelled in February 2019

Laia

of NS/NC
Rate
7.2
Travelled in February 2019

Joan

NS/NC
Rate
4
Travelled in March 2019
Automatic translation from spanish  
"Ease to stop at the hotel. Breakfast is varied but not excellent"
"The check in is very long. The rooms justitas. I have come twice because it is cheap"

Juan

NS/NC
Rate
3.2
Travelled in March 2019
Automatic translation from spanish  
"The front cafeteria"
"Staff at the reception (very unfriendly the girl with glasses and short light hair). The hot water does not regulate well. The internet ... Catastrophic. Y'a I had read it in comments, but like that they care. Breakfast opens very late (7:45 am). Leaks in the walls; noise. I do not really recommend it. It is a pity."

Fabrizio

NS/NC
Rate
10
Travelled in February 2019
Automatic translation from spanish  
"The staff Decorating the rooms"

Aparthotel Serhs Cosmos Andorra

Thank you very much for your evaluation and comments Fabrizio! We are waiting for you again very soon!
These customers have rated the accommodation but haven't made a specific comment:

Alfred

of Barcelona
Rate
8.4
Travelled in February 2019

Ariel

of NS/NC
Rate
10
Travelled in February 2019

Daniel

of NS/NC
Rate
10
Travelled in February 2019

Carles

of NS/NC
Rate
9.6
Travelled in February 2019

Óscar

NS/NC
Rate
4.6
Travelled in February 2019
Automatic translation from spanish  
"Wiffi"
"Very old rooms, has no parquet floor."

Aparthotel Serhs Cosmos Andorra

Dear Oscar, First of all, receive a greeting from the Serhs Hotels team, especially from our Hotel Serhs Cosmos Andorra. I would like to thank you for your comments on your stay with us. From the hotel we work every day to improve the experiences of our guests and that is why we value your opinion very positively. We regret that your experience with us has not been entirely satisfactory for you. Of course, any comment helps us improve day by day in our tasks, as well as ensuring that we maintain the quality and service that guests expect and deserve from us. From the hotel we are constantly working, to improve your experiences during your stay. We hope that in the not too distant future we will be given the opportunity to show you the great service we can offer you. Finally, allow me to say goodbye by thanking you again for your comments. Sincerely, Aitor - Room Division

Ash

from Baleares
Rate
10
Travelled in February 2019
Automatic translation from spanish  
"Very spacious and new room, everything perfect breakfast also very good"
"Wifi in the room arrived right. The breakfast was barely enough space to take the food, perhaps a little more space between the bar and the tables would be good because at first it collapses."

Aparthotel Serhs Cosmos Andorra

Thank you very much for your evaluation and comments Ash! We take note of your comments on the wifi and breakfast to be able to improve Until next time! Regards, Aitor - Room Division

Oriol

NS/NC
Rate
4.6
Travelled in February 2019
Automatic translation from spanish  
"The breakfast is correct, little variety but buna quality cleaning"
"And announces as an aparthotel but it is not. There is no kitchen, it is a 3 star hotel, renovated room, old bathroom, although clean wifi regular worst staff, nothing friendly and zero collaborative"
These customers have rated the accommodation but haven't made a specific comment:

Alexander

of NS/NC
Rate
9.2
Travelled in January 2019

Felix

of NS/NC
Rate
6.8
Travelled in January 2019

Miriam

of Barcelona
Rate
8
Travelled in February 2019

Juan Antonio

of Tarragona
Rate
9.6
Travelled in January 2019

Raquel

NS/NC
Rate
8.4
Travelled in February 2019
Automatic translation from spanish  
"Balcony"
"Little soundproofing The room does not include a refrigerator"

Alberto

NS/NC
Rate
9.2
Travelled in February 2019
Automatic translation from spanish  
"Relationship quality price, location, staff treatment and renovated rooms."

from Madrid
Rate
6
Travelled in February 2019
Automatic translation from spanish  
"The second room was amazing, with a lounge inside the room and super comfy bed. But of course, it is marred by the situation described."
"We arrived at 2 hours and we wanted to leave. The initial room did not correspond to the photos that appear on the page, as there are 2 zones (one renovated and another as 30 years ago, literally). There are 2 cosmos and never better said. Upon arrival we realized that we have an institute on the ground floor. Voices, laughter, slamming doors, racing ... Unbearable. We inform reception that if the situation continues like this we leave, and they tell us that until 22 they can do whatever they want. At reception they tried to solve it in the best possible way. There were only rooms on the same floor, and another in another building but higher category. So paying the corresponding difference we changed rooms and buildings (difference that we would have paid happy from the beginning if we had known the subject of the rooms and the situation that there was). The buffet, regular, breakfast, every day the same. But hey, for what you pay, I guess you can not ask for more. I sincerely believe that we would not repeat it again."
These customers have rated the accommodation but haven't made a specific comment:

Marta

of Zaragoza
Rate
9.6
Travelled in January 2019

Carlos

of Tarragona
Rate
10
Travelled in January 2019

Maria Pilar

of NS/NC
Rate
10
Travelled in January 2019

Maria JesÚs

of NS/NC
Rate
8.8
Travelled in January 2019

Silvia

NS/NC
Rate
9.6
Travelled in February 2019
Automatic translation from spanish  
"The service and attention"
"Excessive heating we had to open the windows"
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