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Apartamentos Els Llacs
Ctra. General Km.22 , Ad 106, Bordes D'envalira
Hotel Information     Services    

About

The Els Llacs Apartaments are located in Bordes d'Envalira. These apartments opened in December 2008 and are equipped with modern comforts and technologies to guarantee a warm and unforgettable stay.

 

They won the prize for the best Tourist Apartment in Andorra in 2013 and 2014 (World Ski Awards).

 

The perfect location allows guests to access the Grandvalira ski resort and access the Soldeu and Grau Roig sectors in just a few minutes because they are only 2 km from the apartments. Furthermore, the accommodation has a free shuttle service to the ski slopes. 

 

The apartments have a free spa area with 1 sauna, 1 indoor jacuzzi, 1 outdoor jacuzzi, a gym and a Turkish Bath.

 

Types of apartments

 

  • 1-room Apartment (sleeps 2 people): 1 double room + bathroom + fully-equipped kitchen and living room + balcony

 

  • 1-room Apartment (sleeps 4 people): 1 double room, a double sofa-bed in the living room + 1 bathroom + 1 fully-equipped kitchen + balcony

 

  • 2-room Apartment (sleeps 5 people): 1 double room, 1 single room and a double sofa-bed in the living room + 1 bathroom + 1 fully-equipped kitchen + balcony 
  • 2-room Apartment (sleeps 6 people): 1 double room, 1 or 2 singles room and a double sofa-bed in the living room + 1 bathroom + 1 fully-equipped kitchen + balcony 
  • 3-room Apartment (sleeps 8 people): 1 double room (with bathroom) + 1 double room + 1 room with 2 single beds + 1 bathroom + a doble sofa-bed in the living room + fully equipped kitchen + balcony

 

  • 4-room Apartment (sleeps 10 people): 1 double room (with bathroom) + 1 double room + 2 rooms with 2 single beds each + 1 bathroom + a doble sofa-bed in the living room + fully equipped kitchen.

 

All the apartments have:

  • Electric blinds, heating with independent thermostat.
  • Small desk, a telephone with an automatic alarm clock, a safe.
  • Plasma screen television and DVD player in the rooms, and small plasma TV in all rooms (satellite and information channel of the Principality)
  • Sheets, duvet, blankets.

 

Kitchen:

Fully equipped: kitchen tools, fridge, ceramic hob, oven, microwave, dishwasher, toaster, juicer, sandwich maker, Nesspreso coffee machine, dishwasher and dryer, iron and ironing board.

 

Bathroom:

Hydromassage bathtub, bathroom amenities (shampoo, gel, soap), hair dryer, scales, bathrobes and towels, bath slippers.


Accommodation reception hours:

Check-in: online

Check-out: from 9am to 11am


Guests who plan to arrive after 8 pm should call the reception of the apartments to let them know. The phone number will be on the confirmation voucher that we will send.


Deposit: You will be asked to leave your credit card details or a deposit of 150€ in cash and sign a document where you authorise the accommodation to charge you for any damages. 

 

Some of the detailed services may have to be paid at the accommodation. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

 

  • Always thinking about the well-being of our clients and due to the security protocols of the Covid-19, to process the check-in, you must send your scanned or photographed identity document before the day of your arrival via email.
  • Upon arrival we will give you a Welcome Pack in which we will include basic products to make your stay as pleasant and comfortable as possible.

Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: between 16:00 and 20:00h.
  • Check out: before 11:00h.
  • Indoor Car Park : 10.45€/day
  • Pets: 10.45€/day
  • Cot : 10.45€/day

Services

Hotel Services
  • Heating
  • Massage Parlour
  • Sauna
  • Jacuzzi
  • Fitness Centre
  • Games room
  • Laundry Service
  • Elevator
  • Turkish bath
  • Pet-Friendly on request (check fee)
  • Suitable for those with reduced mobility
Room Services
  • TV
  • Bathtub
  • DVD player
  • Telephone
  • Toilet
  • Shower
  • Kitchen
  • Piped music
  • Sheets
  • Towels
  • Washing machine
  • Dishwasher
  • Fridge
  • Electric coffee-maker
  • Microwave
  • Shower or bathub
  • Hairdryer
  • Heating
  • Safe to be paid at reception
See more

Offers:  Apartamentos els Llacs

Grandvalira    
Caldea 3 hours (morning ticket)    
Caldea 3 hours (afternoon ticket)    
Caldea 3 hours (evening ticket)    
Caldea 4h + 20-min massage    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Andorra: Romantic Getaways    
Hotels in Andorra    
Hotel + Ski passes from 148€
Ctra. General km.22 AD 106 Bordes d'Envalira
Customer reviews of Apartamentos els Llacs
Score
9.2
79 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
9.2 / 10
Hotel Facilities
9.3 / 10
Cleanliness
9.3 / 10
Staff
9.6 / 10
Price
8.8 / 10
Recommended for:
Single Party
6%
Young couples
24%
Senior couples
17%
Families
32%
Friends
24%
No response
1%
 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Apartamentos els Llacs (showing @@mostrades@@ most recent from 79).

Tania

from Tarragona
Score
8.8
Travelled in February 2020
This review has been translated  
Show message in original language
"The staff that works there is fantastic, the rooms are large with comfortable and comfortable beds. Spacious and clean bathrooms"
"That more staff is needed working there, there is only one at the reception, very nice, but he just can't take care of the spa, the reception and the garage. If the people who stay were more civic would be fine, but the rules of the spa and the garage and the staff there were not respected, it can't with everything. I think you need to hire more people."

Xenia

from Barcelona
Score
10
Travelled in January 2020
This review has been translated  
Show message in original language
"The perfect, large and spacious 10-person apartment. Equipped with towels, bathrobe, shampoo pack and toothbrush, everything was in the kitchen. Very happy, we will repeat for sure!"
"A little difficult to park according to the time."

Maria Concepcion

NS/NC
Score
10
Travelled in January 2020
This review has been translated  
Show message in original language
"Cozy, comfortable. It has everything you need. Excellent views. Cleaning."
These customers have rated the accommodation but haven't made a specific comment:

Beatriz

of Barcelona
Score
10
Travelled in June 2020

Ana

of NS/NC
Score
7.6
Travelled in February 2020

Carles

of NS/NC
Score
7.6
Travelled in February 2020

Laia

of NS/NC
Score
8.8
Travelled in February 2020

Mario

NS/NC
Score
9.2
Travelled in January 2020
This review has been translated  
Show message in original language
"Transfer to tracks very comfortable and punctual, excellent friendliness of Francisco, very good jacuzzi area with few people. Well equipped apartments"
"Narrow and narrow parking, almost total absence of shops in the area, but that is not the fault of Els Llacs"

Angel

NS/NC
Score
10
Travelled in January 2020
This review has been translated  
Show message in original language
"The bed rested very well, little noise, the Spa, perfect, 4 things, but functional and with great views, the warmth in the rooms. Very well located to go to soldeu (2kms) or Gran Roig"
"This is not the fault of the Hotel, but several days passed the police, and fined all the cars on one side of the street and the other, although they did not interrupt the traffic, they were badly parked. They could be more sensitive, since in those days there are many cars, and it is not possible to park all properly. We already left a paste those days, so that you go with a bad taste in the mouth for the multitask."

London Family

from London
Score
9
Travelled in December 2019
"Spacious appartment, atrentive staff"
"Some of the kitchen utensils need to be replaced"

Quim

NS/NC
Score
10
Travelled in December 2019
This review has been translated  
Show message in original language
"Nice and well equipped apartment"
"To say something, there was a lack of light on the dining table"

Kerry

NS/NC
Score
8.8
Travelled in March 2019
This review has been translated  
Show message in original language
"The lady at the reception was very attentive and having a small problem with the heating I sent to maintenance and it was solved"
These customers have rated the accommodation but haven't made a specific comment:

Agustí

of NS/NC
Score
7.6
Travelled in December 2019

Laura

of NS/NC
Score
9.6
Travelled in March 2019

Eva

of NS/NC
Score
8
Travelled in February 2019

Alberto Manuel

of NS/NC
Score
9.6
Travelled in February 2019

Arianna

NS/NC
Score
9.2
Travelled in February 2019
""

Fabienne

NS/NC
Score
10
Travelled in February 2019
Automatic translation from french  
Show message in original language
"The apartment was very spacious for 7 people and well equipped"
"The distance of the tracks!"

Francisco Jose

from Valencia
Score
8.8
Travelled in January 2019
This review has been translated  
Show message in original language
"Treatment of hotel staff. Cleaning. Equipment of the apartment."
"Location. It forces you to take the car for everything."

Carles

NS/NC
Score
9.2
Travelled in December 2018
This review has been translated  
Show message in original language
"Finishes of 1a. The excellent details, nothing was missing. Very acceptable water area with magnificent views. Access from room to guard and parking is easy with the elevator."
"The entrance to the parking is complicated, but the problem is that at night it is not signposted. A small beverage service would not be bad or clean water in the apartment. If you arrive late, you miss it."

Christopher

NS/NC
Score
10
Travelled in October 2018
"Very good service and excellent acomodations! Recommend!"

NS/NC
Score
10
Travelled in September 2018
This review has been translated  
Show message in original language
"The setting is wonderful, the accommodation beautiful, and the staff is a delight."
These customers have rated the accommodation but haven't made a specific comment:

Denis

of Barcelona
Score
8.4
Travelled in December 2018

Manuel

of Madrid
Score
9.6
Travelled in December 2018

No Reply

of NS/NC
Score
8
Travelled in December 2018

Èric

of Barcelona
Score
9.2
Travelled in December 2018

Berta

from Tarragona
Score
9.6
Travelled in August 2018
Automatic translation from catalan  
Show message in original language
"Very good apartments: the kitchen very well equipped and spacious, all the very comfortable mattresses, the small spa but a luxury. The receptionist very attentive and kind, helped us and put facilities in everything. The excellent Wi-Fi was a repeater in each room."
"To say something, the outside jacuzzi's water was not very hot, but it is anecdotal."

Maria

NS/NC
Score
10
Travelled in March 2018
This review has been translated  
Show message in original language
"Everything perfect, apartments very close to the slopes with everything you need to spend a few days skiing."
"To put something ... Because everything was very good. A little more light on the living room table would be fine."

Joan Anton

from Barcelona
Score
9.2
Travelled in March 2018
This review has been translated  
Show message in original language
"In general everything. The treatment of excellent lluis bothered to change the apartment just suggest it. The excellent cleaning, the complete equipment, the quality of all the equipment very good. The location for skiing in Grau Roig unbeatable allows you to return to the apartment by car in 3 min. And go back to skiing before they close tracks. Jacuzzi and sauna small but very quiet. If you order bread or pastries for breakfast at 8 o'clock in the morning you have it hanging on the door. Surely we return."
"To put a small snag, is a little far from the center of Andorra and parking (payment separately) a bit just measures if you go with a large car, although they enter and leave with the transfer to tracks (large passenger van.)"
These customers have rated the accommodation but haven't made a specific comment:

Beatriz

of NS/NC
Score
10
Travelled in October 2018

Francesc

of NS/NC
Score
10
Travelled in August 2018

Sergio

of NS/NC
Score
10
Travelled in February 2018

Iris

of Barcelona
Score
10
Travelled in January 2018

Alicia

NS/NC
Score
9.6
Travelled in March 2018
This review has been translated  
Show message in original language
"The apartment was exactly as it appeared in the photos. The location is perfect for skiing in grandvalira (tarter / soldeu area). The attention was very nice. There was a lot of kitchenware."
"There was little light (lamps) in the apartment. Apart from that, everything is perfect."

Arturo

NS/NC
Score
9.2
Travelled in March 2018
This review has been translated  
Show message in original language
"If the trip you are planning to ski, you will not find a better place. Bakery service at home for breakfast, transfer to the slopes, has a snow park that you can see from the window open until 9:00 p.m., and as if it were a free spa for after each session. Little more can be asked."
"Maybe one more bathroom in the apartment but I guess that will depend on the type of apartment you choose."

Arianna

from Barcelona
Score
9.2
Travelled in February 2018
This review has been translated  
Show message in original language
"The spacious rooms and the very nice bathroom with bathrobe and slippers included for the spa"
"The indoor spa's jacuzzi is small and the water was cooling and sometimes it was lukewarm instead of hot."
These customers have rated the accommodation but haven't made a specific comment:

Joan Jordi

of Barcelona
Score
9.2
Travelled in February 2018

Mireia

of NS/NC
Score
10
Travelled in February 2018

Monica

NS/NC
Score
9.6
Travelled in February 2018
This review has been translated  
Show message in original language
"I loved the good taste and all the services available, especially the shuttle to the slopes, is great!"
"We were 5 and the room did not have privacy, since it was shared with the mezzanine"

Olga

NS/NC
Score
7.2
Travelled in January 2018
This review has been translated  
Show message in original language
"Luis, the receptionist at the end tried to help us to change our apartment. The spa was very well conditioned and clean."
"Upon arrival we were given an apartment with a single room (with a kind of loft that was accessed by a portable staircase that in some way was on the double bed) that was not even for six adults that is what we had hired. After arguing we got them to change our room. There was no way to contact the esquiades link, or that is what the hotel manager did not say. According to the aparthotel the transfer of tracks on Sunday was not included despite the fact that we paid the two days of parking"

Esquiades.com

We are sorry that the accommodation has not provided you with a satisfactory experience. For us it is very important to be able to reach the satisfaction of our clients in all their experiences, and we feel that this time it has not been like that. We regret that the assigned room was not to your liking. Olga, in Esquiades.com we are at your disposal every day of the year (we do not know why the hotel has given you contradictory information, but we are always active, including at Christmas, New Year's Eve, and all holidays). On your confirmation voucher you have a special phone for traveling clients. And if you prefer not to call, just send us a message through the Contact section: if we have proof while you are traveling, we can talk to the accommodation and do everything in our power to help you. We have sent your comments to the corresponding department and will be taken into account internally, as well as on the part of the accommodation, as we believe it is important that they know all the opinions of their guests and in this way they are encouraged to improve these aspects. We want to thank you for the time you have taken to inform us of this situation, and it is very importa...nt for us to know all the details of our clients' experiences in order to keep improving. We would very much like you to give us a new opportunity to be able to offer you new experiences that are to your liking. Thank you for dedicating your time and, above all, thanks for your trust. Regards, the esquiades.com team
Read more

Adrián

from Madrid
Score
10
Travelled in January 2018
This review has been translated  
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"Great everything, we will repeat insurance"

Lorien

NS/NC
Score
10
Travelled in January 2018
This review has been translated  
Show message in original language
"Everything in general is very good"
"Missing drawers to store clothes"
Show more opinions
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Distance

Great
This accommodation provides a shuttle bus to the slopes. Ask reception for more info. 
Grandvalira - Peretol
Distance from slopes
668 m
8 min
Caldea 3 hours (morning ticket)
Caldea
20.5 km
28 min
Caldea 3 hours (evening ticket)
Caldea
21.1 km
29 min
See map
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