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Alp Hotel Masella
Peu De Pistes, S/n, 17538, Alp
About
Surrounded by forests and high mountain peaks, the traditional hotel is located at the foot of the Pla de Masella ski slopes in the Catalan Pyrenees. Puigcerdà can be reached in a short drive, other ski areas in Andorra and France are easily accessible. The vibrant city of Barcelona is about 150 km away. This accommodation is a perfect holiday spot for couples and families with children, both in summer and winter. The bedrooms renovated in 2002 are comfortable, furthermore, in the winter time, the accommodation is an ideal place for skiing and snowboarding, while during the summer, it is a popular place for hiking, mountain biking, rafting, horseback riding and hot air balloon rides.
Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival. This information imodation.
Please note that the restaurant may change its services at any time without prior notice.
More Info
- Check in: from 16:00h.
- Check out: before 12:00h.
- Breakfast schedule: From 08:00 a.m. to 10:00 p.m.
- Lunch schedule: From 1:00 p.m. to 3:00 p.m.
- Dinner schedule: From 8:00 p.m. to 10:00 p.m.
- Price of cots: Free (upon request and availability)
- Access to the sauna: € 3 per person
- Safe: Deposit of € 10.
Services
Hotel Services
- 24 h reception
- Restaurant
- Bar
- Heating
- Meeting Room
- Not Pet-Friendly
- Sauna
- Games room
- Public Car Park (available near the accommodation)
- Elevator
- Garden
- Balcony
- No Car Park Available
- Outdoor Pool (summer)
- Free Wi-Fi
- Ping Pong
- Pool table
- Loungers
- Children's pool (summer season).
- Zona de juegos
- Gluten-free food on request
- Dairy-free milk on request
- Free Baby Cot (on request)
- Suitable for those with reduced mobility
- Football pitch
Room Services
- TV
- Bathtub
- Telephone
- Toilet
- Hairdryer
- Heating
Ski Deals: Alp Hotel Masella
Weekends & Short Ski Breaks
Mid-week Ski Breaks
Short Ski Breaks
Score
7.7
51
Reviews
100% verified!
Want to know more?
Want to know more?
Note detail:
Rooms
7.4 / 10
Hotel Facilities
8 / 10
Cleanliness
7.9 / 10
Food Quality
6.9 / 10
Staff
8.5 / 10
Price
7.7 / 10
Recommended for:
Single Party
7%
Young couples
15%
Senior couples
11%
Families
42%
Friends
27%
No response
2%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 6.9 / 10
Free Wi-Fi
Score: 6.9 / 10
Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Alp Hotel Masella (showing @@mostrades@@ most recent from 51).
(showing @@mostrades@@ out of 51)
Lorenza
NS/NC
Score
8.7
Travelled in March 2020
"The availability of the staff, the comfort of the room and its mountain view."
"The quality of the breakfast, especially the coffee."
David
from Girona
Score
9.3
Travelled in January 2020
"The proximity to tracks.Buffet, good food."
"You should have reserved parking for customers."
NS/NC
Score
6
Travelled in January 2020
"The horrible triple bed the mattress is more they are bunk beds for a triple, the food is not much variation to choose the good staff"
These customers have rated the accommodation but haven't made a specific comment:
Rubén
of NS/NC
Score
10
Travelled in December 2020
Esther
of NS/NC
Score
7.7
Travelled in February 2020
Emeline
NS/NC
Score
8.7
Travelled in January 2020
"Super value for money! Comfortable rooms The hotel is very well located, right at the foot of the slopes."
"You can't turn down the heat and it was very hot. Insulation a little light, the neighbors are heard a little."
Simo
NS/NC
Score
9
Travelled in January 2020
"The hotel was great given its location being next to the ski resort."
"There were some trouble with the ski lifts on the first day, and we would not be compensated for not being able to use half of the slopes but that's another story."
J
NS/NC
Score
7
Travelled in December 2019
"Location, proximity to the slopes"
"Small rooms, lack of heating"
Elena
NS/NC
Score
7.3
Travelled in April 2019
"The staff is very attentive and friendly. The equipment of children's animation excellent many thanks for your affection"
"Maybe the worst is the food, I understand that it is economical but maybe less variety and better quality would give better results"
Sergio
NS/NC
Score
6.3
Travelled in March 2019
"Near the tracks"
"General heating throughout the hotel, you can not discriminate or plant, of course you can not turn off by room. We slept in March with the window open and only with the sheet. What heat! What an energy waste! - carpet everywhere = go sparkling to everyone and everything you touch. - facilities, in general, old."
These customers have rated the accommodation but haven't made a specific comment:
Jose
of NS/NC
Score
7.7
Travelled in December 2019
Adrià
of Barcelona
Score
7.7
Travelled in December 2019
Ruben
of NS/NC
Score
5.8
Travelled in December 2019
Carolina
of Barcelona
Score
8.3
Travelled in December 2019
Teresa
from Valencia
Score
4.2
Travelled in March 2019
"Proximity to tracks"
"The cleaning leaves a lot to be desired, we had to ask to please clean the dust, which after 4 days accumulated noticeably and the bathroom, at night there were still remains in the pile and did not replace glasses or other objects used."
Carlos
NS/NC
Score
5.3
Travelled in March 2019
"Proximity to tracks and wifi"
"Saturated with groups of students, leakage of water in the bathroom that took 3 days to attend, showing that the cleaning was superficial, as they did not pick up the paper we had on the floor in the area of the leak."
Natalia
from Tarragona
Score
5.7
Travelled in February 2019
"The situation is excellent"
"At 9:15 p.m. There is food that is not replenished at the buffet, although the dinner schedule ends at ten."
These customers have rated the accommodation but haven't made a specific comment:
Marta
of NS/NC
Score
7.3
Travelled in April 2019
Sergio
of Tarragona
Score
6.3
Travelled in February 2019
Daniel
NS/NC
Score
9.3
Travelled in December 2018
"The professionalism of the staff, the facilities and how welcoming it is"
"The shortage of double beds and the wifi did not work well"
Hervé
from Gironde
Score
8
Travelled in April 2018
"The welcome, the friendliness of the staff, the comfort of the room (even for three adults). The breakfasts and meals, choice and quality were at the rendezvous."
Ignacio
from Barcelona
Score
5.3
Travelled in February 2018
"Bar service open until 1AM and costume service for showering after skiing on the day of check out."
"The dinner schedule is from 20 a.m. To 10:00 p.m., when the days of night skiing the slopes are open until 9.30 p.m. And you have to stop skiing before closing time to eat. Being a hotel destined to skiers, they should take into account the schedules of the services and be efficient to attend the passengers since we were 45 minutes to do the check out losing hours of skiing."
These customers have rated the accommodation but haven't made a specific comment:
Marta
of Barcelona
Score
8
Travelled in December 2018
Alvaro
of NS/NC
Score
8.7
Travelled in April 2018
Alvaro
of NS/NC
Score
7.3
Travelled in February 2018
Adriana
of NS/NC
Score
7.7
Travelled in February 2018
Catalina
from Barcelona
Score
9
Travelled in January 2018
"Close to the slopes. Balcony in the room. Excellent food"
"It would be necessary to install coffee and beverage machine for when the bar is closed"
Jordi
NS/NC
Score
6
Travelled in January 2018
"The situation"
These customers have rated the accommodation but haven't made a specific comment:
Xavier
of NS/NC
Score
7.7
Travelled in February 2018
Pau
of NS/NC
Score
6
Travelled in February 2018
Albert
of Tarragona
Score
7.7
Travelled in January 2018
Sonia
of NS/NC
Score
8
Travelled in January 2018
AndrÉs
from Valencia
Score
7.7
Travelled in December 2017
"The good service and attention by the employees of the hotel, all very kind and friendly."
"When there are not many people in the hotel, the buffet service is very scarce for what it costs. On the other hand, when there are people, the food is great"
Eva
NS/NC
Score
8.3
Travelled in December 2017
"The catering staff is great, attentive, nice and the food great !!"
"The reception staff completely inefficient and unpleasant"
Andreu
from Barcelona
Score
8
Travelled in March 2017
"Very comfortable beds, updated hotel is very close to the ski resort, entertainment for children and correct food."
"Difficult parking and noise from other rooms are heard."
These customers have rated the accommodation but haven't made a specific comment:
Miguel
of Valencia
Score
9.3
Travelled in December 2017
Ivan
of NS/NC
Score
8
Travelled in December 2017
David
of Valencia
Score
7.7
Travelled in March 2017
Iglan
of Barcelona
Score
5.8
Travelled in March 2017
Eva
NS/NC
Score
8.7
Travelled in March 2017
"I was surprised very positively. Spacious, good considering it is buffete, animaciion for children and excellent track next meal!"
"Parquing not available and according to the time you arrive is hard to find parking."
Luis
from Tarragona
Score
7.7
Travelled in March 2017
"Activities for children"
"The rooms are nothing soundproofed and listen to the side all that talk in the rooms, the cistern of services makes an incredible noise of all the rooms."
Jaume
from Barcelona
Score
5.7
Travelled in February 2017
"Closeness to ski, professional staff, proper food."
"Value for money. A little expensive."
These customers have rated the accommodation but haven't made a specific comment:
Alejandro
of NS/NC
Score
8
Travelled in February 2017
Emeline
of Castellón
Score
8.7
Travelled in January 2017
Miquel
of NS/NC
Score
8.3
Travelled in January 2017
Sara
NS/NC
Score
6.3
Travelled in January 2017
"The view from the terrace and the proximity to the track 2min"
"We had half board, but traffic issue arrived late for dinner. Call to warn in time, and they said they would keep a cold dinner .... Upon arriving there we find a plate that had: a handful of pasta, a "salad" two slices of tomte and four lettuce leaves, a slice of ham, and two chicken drumsticks. All cold, dinner a disaster over cutrez. Everything else very well but excelled at dinner ... At least could have left us a microwave to heat the food. Repetiria but only'd take breakfast."
Adrian
from Barcelona
Score
8.7
Travelled in January 2017
"Located 2 minutes walk from tracks. Friendly staff. Variety and quality of restaurant food, with buffet."
"Room a little small, with little storage room for clothes and belongings."
Xurxo
NS/NC
Score
5.7
Travelled in December 2016
"Really geared for schools trips. If you go to the hotel you have to accept the ruckus and normal crying that age. Average room, nothing fancy. The first morning there was light throughout the hotel, so we could not even drink coffee or take a shower ... Nice and attentive staff."
"The proximity to the slopes"
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Caldea + Dinner at the Aquatic Restaurant + Show
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