10
Katia
travelled with couple
March 2024
Booked on Esquiades.com
location, atmosphere, bedding, food, welcome from all the staff Perfect
emplacement , ambiance, literie, nourriture, l accueil de tout le personnel
Parfait
the spa, very dark, extremely disappointing
le spa, très sombre,
extrèmement décevant
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8.3
Dulce G
travelled with family
April 2024
Booked on Esquiades.com
location
Localizacion
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9.7
Joao Castelo
travelled with family
March 2024
Booked on Esquiades.com
Good facilities. Staff available and friendly. Very well located. I recommend it for snow holidays.
Boas instalações. Pessoal disponivel e simpatico. Muito bem localizado. Recomendo para ferias de neve.
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5.7
Adrian
travelled with friends
March 2024
Booked on Esquiades.com
Comfortable bed and pillows
Cama y almohadas cómodas
Unfriendly staff, average food, non-operational sauna.
Personal poco amable, comida regular, sauna no operativa.
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10
Marta
travelled with family
March 2024
Booked on Esquiades.com
Literally next to the cable car. Very friendly and attentive reception staff. Ideal for a few days of skiing in Pal-Arinsal. We will repeat!
Literal al lado del telecabina. Personal de recepción muy amable y atento. Ideal para unos días de esquí en Pal-Arinsal. Repetiremos!
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8.7
Jose Maria
travelled with family
March 2024
Booked on Esquiades.com
Excellent location. Quality food and good service from the hotel staff. We were traveling with our son who has a milk protein allergy and although they did not have a protocol for this, they were always willing to prepare things exclusively for him (even if they were basic things).
Excelente ubicación. Comida de calidad y buen servicio del personal del Hotel. Viajábamos con nuestro hijo que tiene alergia a la proteína de leche y aunque no disponían de protocolo para esto, siempre estuvieron dispuestos a prepararle cosas para él en exclusiva (aunque fueran cosas básicas).
Car Park price and the slowness of the elevators
Precio del parking y la lentitud de los ascensores
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9.3
Amador
travelled with family
March 2024
Booked on Esquiades.com
I already knew it, I have been to the hotel about 5 times, it is comfortable and having access to the ski lift from the hotel itself is priceless
Ya lo conocía, he estado unas 5 veces en el hotel, es cómodo y tener el acceso al remonte desde el mismo hotel es impagable
I have noticed a loss of quality and variety in the buffet.
He notado pérdida de calidad y variedad en el buffet.
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7.3
Mafalda
travelled with couple
March 2024
Booked on Esquiades.com
Very friendly and attentive staff! The rooms are great and super comfortable, impeccable cleanliness.
Staff muito simpático e atencioso! Os quartos são óptimos e super confortáveis, limpeza impecável.
The bedroom doors make a huge bang when they close. At breakfast there's no decent bakery, no fresh bread, no cut fruit, the juices are packaged... At dinner they don't have soup, only broths. They only have car park (check rates at reception) at an exorbitant price per day, and in the village there are no free places to park on the street.
As portas dos quartos fazem um estrondo enorme ao fechar. No pequeno-almoço não há padaria decente, não têm pão fresco, nem fruta cortada, os sumos são de pacote... Ao jantar não têm sopa só caldos. Apenas têm disponível estacionamento pago a um preço exurbitante por dia, sendo que na vila não existem lugares gratuitos para se estacionar na rua.
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9
Bruno
travelled with couple
March 2024
Booked on Esquiades.com
Everything excellent, good location, very good
Todo excelente, buena ubicación, muy bien
Considering the daily price of the room, they can't charge you that much for the spa and car park. The thermal beds are always broken, although the maintenance man is very good
Teniendo en cuenta el precio día de la habitación, no te pueden cobrar tanto por el spa, y por el aparcamiento. Las camas térmicas siempre están averiadas, aunque el señor de mantenimiento es muy bueno
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8.7
Joaquín
travelled with family
March 2024
Booked on Esquiades.com
The location, comfort and access to the ski slopes. And that the hotel staff is friendly and makes things easy for you.
La ubicación, la comodidad y el acceso a las pistas de ski. Y que el personal del hotel es amable y te facilita las cosas.
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