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Novotel Andorra
C/ Prat De La Creu, Nº 14, Ad500, Andorra La Vella
Hotel Novotel 4 *, in Andorra la Vella!
The Novotel, of range 4 stars, is located in Andorra la Vella. Less than 10km from the first accesses to the ski resorts of Grandvalira (Encamp sector) and Vallnord (Pal-Arinsal sector). In addition, it is close to the commercial area ;-)
It is a hotel with 102 rooms spread over 6 floors. In your restaurant you can enjoy breakfast, lunch and dinner buffet.
It has luggage storage service and ski storage. And you know what? If you stay at this hotel, you can access for free the SPA of the Mercure Hotel , located right next door :-)
It has private indoor car park (direct payment and no possibility to book in advance). Are you traveling with your pet? The hotel accepts animals and without weight limit! (direct payment in the accommodation).
To consider!
- If you hire dinners, remember that your price does not include drinks (unless specified otherwise in your reservation). They are a direct payment service in the accommodation.
Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation. Last updated on 06/02/2016.
- Check in: from 14:00h.
- Check out: before 12:00h.
- Breakfast schedule: From 07: 30h to 11: 00h
- Lunch schedule: From 1:00 p.m. to 3:30 p.m.
- Dinner schedule: From 8:00 p.m. to 11:00 p.m.
- Price of the indoor car park: € 22 / night (subject to availability)
- Pet supplement: € 17 / night. There is no weight limit.
- Bar schedule: From 08:00 a.m. to 00:00 a.m.
Distance
GRANDVALIRA
- ENCAMP
Cable-Car
7.2 km
14 min
VALLNORD
- PAL
Cable-Car
5.8 km
11 min
Distance from slopes
9.8 km
18 min
Caldea
1.1 km
3 min
Inuu
1.1 km
3 min
VALLNORD PAL-ARINSAL
- PAL
Cable-Car
5.8 km
11 min
Distance from slopes
9.8 km
18 min
ORDINO-ARCALíS
- ORDINO - ARCALíS
Distance from slopes
22.9 km
36 min
Cirque du Soleil
82 m
1 min
24h reception
Restaurant
Bar
Heating
Air-conditioning in the main facilities
Meeting Room
Indoor swimming pool
Games room
Elevator
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Indoor Car Park (to be paid at reception)
Pet-Friendly on request (check fee)
Free Lugagge Room
Ski Lockers for a fee
Outdoor Pool (summer)
Free Wi-Fi
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Suitable for those with reduced mobility
Solarium
TV
Bathtub
Telephone
Toilet
Hairdryer
Heating
Air Conditioning
Deals Novotel Andorra
Weekend
Spa Deals
Spa Deals
Spa Deals
Inúu Wellness Attitude
Spa Deals
Spa Deals
Spa Deals
Inúu Wellness Attitude
Inúu Wellness Attitude
Mountain Hotels
Mountain Hotels
Romantic Getaways
Average rating
8.2
48
reviews
100% verified!
Want to know more?
Want to know more?
Note detail:
Rooms
7.2 / 10
Hotel Facilities
8.4 / 10
Cleanliness
8.2 / 10
Food Quality
8.9 / 10
Staff
8.8 / 10
Price
7.5 / 10
Recommended for:
Single Party
12.2%
Young couples
20.0%
Senior couples
12.2%
Families
38.9%
Friends
14.4%
No response
2.2%
Wi-Fi in the hotel:
Free Wi-Fi
Rate: 6.1 / 10
Free Wi-Fi
Rate: 6.1 / 10
Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your trip, we will send your survey.
And...
You will be able to see all the reviews posted for each accommodation.
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Novotel Andorra (showing @@mostrades@@ most recent from 48).
(showing @@mostrades@@ from 48)
Jaqueline
NS/NC
Rate
7.3
Travelled in May 2019
"The proximity of the hotel to the city center, the buffet restaurant, the extensive breakfast, access to the unlimited spa and caldea thermal spa"
"The bathroom and toilet rather old, 1 elevator down, parking a bit expensive"
Sandrine
NS/NC
Rate
9.5
Travelled in July 2019
"Very correct"
"The wifi not top"
Jordi
NS/NC
Rate
8.3
Travelled in April 2019
"The hotel situation is very good. The rooms are pretty good, but one for the space fair for 4 people. The free breakfast buffet is full and varied. The Mercure hotel pools are very good: they are large and with mountain views."
"It would be preferable to have the pools in the same hotel and not have to go to Mercure, but it is not a trauma either. The moquettes of the corridors could be improved."
Novotel Andorra
Dear Jordi: Thank you very much for choosing and for leaving your comment. We will send your comments to the corresponding Departments. We hope to receive them again on another occasion. Yours faithfully. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:
Montse
of NS/NC
Rate
8.3
Travelled in August 2019
Mcarmen
of Barcelona
Rate
8.7
Travelled in August 2019
Verónica
of NS/NC
Rate
8
Travelled in July 2019
Pedro
of NS/NC
Rate
9
Travelled in June 2019
Fernando M
NS/NC
Rate
6.3
Travelled in March 2019
"The staff, specifically the people in the parking lot (Antonio and Fernando) and the people in the breakfast room."
"He size of the room for 4 people, it is tiny and the sofa bed for the two girls is not advisable."
Laura
NS/NC
Rate
9
Travelled in March 2019
"Breakfast and Spa"
"Bad wifi signal in the rooms"
Jordi
from Tarragona
Rate
5.8
Travelled in January 2019
"Excellent treatment of the staff. The kitchen is great, although for kids like mine, something fussy ..., well limited."
"Esquiades has sold us a superior room, and the room was small for 4 people, and with an uncomfortable sofa-plegatin. Bad Wi-Fi Pool and gym in the hotel next door. The gym opens at 9. Call Esquiades just see this, part that cost me to contact them, and they told me what I had hired, it seems that you can not complain!"
Novotel Andorra
Dear Jordi: Thank you very much for choosing us and for leaving us your comment. We are pleased to know that the service of our staff and the food have been to your liking, although we regret that not so for your child. At the Novotel we have the upper quadruples and the family rooms, you in effect had reserved a superior quadruple and that is what we have assigned you. These rooms are very convenient for families since they are the most economical. We hope to see you again on some other occasion. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:
Jose
of NS/NC
Rate
8
Travelled in March 2019
Javier
of NS/NC
Rate
9.3
Travelled in March 2019
Joan
of NS/NC
Rate
9.6
Travelled in February 2019
Alex
from Valencia
Rate
8.3
Travelled in January 2019
"The location of the hotel and the breakfast buffet"
"An elevator took forever to close the door, and picking it up was an ordeal"
Novotel Andorra
Dear Alex: Thank you very much for choosing us and for leaving us your comment. We are pleased to know that the location and breakfast have been to your liking. We will send the incident to the corresponding technical service so that they can solve it as soon as possible. Thank you and see you next time. Best regards. Maxi Guaglianone
Mireia
from Girona
Rate
6.7
Travelled in December 2018
"Its location"
"The bed that every time you film made a lot of noise"
Novotel Andorra
Dear Mireia: Thank you very much for choosing us and for leaving us your comment. We will send your valuation to the corresponding department. Yours faithfully. Maxi Guaglianone
Xavier
NS/NC
Rate
9.3
Travelled in December 2018
"Good location, services shared with mercure at a good level for the baby."
"The wifi goes very slow ... But I think it's a country theme ..."
Novotel Andorra
Dear Xavier: Thank you very soon and soon. Yours faithfully. Maxi Guaglianone
Eva
NS/NC
Rate
9
Travelled in October 2018
"The value for money is fantastic as well as the staff that goes out of their way to make your life easier."
"The wifi did not reach the rooms to give a good service"
Novotel Andorra
Dear Eva: Thank you very much for leaving us your kind comment and for choosing us. We are pleased to know that our efforts to offer all our clients a memorable stay come to fruition. We will send your valuation on the Wi-Fi to the corresponding department. We hope to see you again very soon. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:
Joao
of Barcelona
Rate
8.3
Travelled in January 2018
Mercedes
from Haute-Garonne
Rate
8.4
Travelled in June 2018
"The welcome, the location, the price / quality ratio"
"The sofa bed, the bathroom"
Novotel Andorra
Dear Mercedes: I want to thank you for the comments you sent us after your stay. Your comments are very important to us because they allow us to improve the quality of our service and our facilities and we will be able to fully satisfy our customers. We hope to welcome you soon. Carefully. Maxi Guaglianone
Raquel
from Barcelona
Rate
9.3
Travelled in April 2018
"Value for money, Good service, Breakfast buffet and good quality dinner."
Anna
NS/NC
Rate
8.7
Travelled in March 2018
"The breakfast location and buffet"
"Having to go to the building next door to access the spa"
Jordi del Campo
from Barcelona
Rate
5.8
Travelled in February 2018
"The hotel is fine, no more. Good food, good rooms and cleaning service, excellent. Well located."
"For a 4 star hotel, it is just right. Not at all related quality-price, since for that, if it is 4 stars. They do not guarantee a place in the parking lot. When you arrive, there is no place and you stay outside. They offer a parking service in a kind of "elevator" for parking (I do not know how to define it) after paying 22 euros. Something antiquated and little responsibility when facing incidents (the incidence of one to the other is passed). The spa, somewhat disappointing and cold waters. It is not a hotel that you intend to return or recommend."
Carlos
from Madrid
Rate
3
Travelled in February 2018
"Nothing"
"It is a three star."
Alexis
NS/NC
Rate
4.2
Travelled in January 2018
"The bedding"
"The value for money, the overall price of the stay when I saw the price of the entrance to Caldea and the price of the hotel night I will have to take separately ... The parking of the hotel announced as a fee On arrival when I thought it was included in the price of the room!"
Virginia
NS/NC
Rate
8.3
Travelled in November 2017
"Great experience Good treatment from hotel staff and incredible weather in Chaldea"
"Do not enter the hotel parking and it costs € 20 per night."
Jesus
NS/NC
Rate
5.5
Travelled in September 2017
"The pool and breakfast"
"The k answered us nothing more to arrive nor looked us in the face, a shame. She was a fat old woman. I say it because it has no education to be working there. Very badly the truth."
Blanca
from Tarragona
Rate
8.7
Travelled in March 2017
"We want to highlight the good treatment of all staff at all times had a smile on his face even reaching almost twelve o'clock we prepared a sandwich to eat. In the room there was water, sparkling water and a couple of cups to make coffee or tea with electric kettle, all free."
"It could be improved wi-fi The carpet looked a bit old"
These customers have rated the accommodation but haven't made a specific comment:
Rocio
of Madrid
Rate
9.3
Travelled in December 2017
Sébastien
of NS/NC
Rate
9
Travelled in August 2017
Tania
of NS/NC
Rate
9
Travelled in August 2017
Jana
of NS/NC
Rate
10
Travelled in June 2017
Jose Vicente
from Tarragona
Rate
8.7
Travelled in March 2017
"The services offered by the hotel when booking room. Also breakfast, very complete and varied."
"Having to leave the hotel to enjoy the Spa."
JOPR
from Tarragona
Rate
8
Travelled in March 2017
"Central location"
"To use spa / chiquipark cross the street because it is not in the same building."
These customers have rated the accommodation but haven't made a specific comment:
Fco. Javier
of NS/NC
Rate
8.7
Travelled in March 2017
Martin Jose
of Navarra
Rate
9
Travelled in February 2017
Francesc
of NS/NC
Rate
8
Travelled in February 2017
Eurl PRESTIGE
NS/NC
Rate
7.3
Travelled in October 2016
"Great choice at breakfast"
"The bellows in the bedroom windows on a horizontal axis, not as Denial opening. The carpet in the room and the shower curtain, for me it is not hygienic."
Jean Marc
NS/NC
Rate
9.7
Travelled in July 2016
"Nothing"
Juan José
NS/NC
Rate
8
Travelled in March 2016
"Central"
"Parking something expensive, just squares"
These customers have rated the accommodation but haven't made a specific comment:
Loïc
of NS/NC
Rate
8
Travelled in December 2016
Montse
of NS/NC
Rate
6.7
Travelled in February 2016
Joana
of Barcelona
Rate
8
Travelled in February 2016
Olga
of NS/NC
Rate
8.7
Travelled in February 2016
Eloy
NS/NC
Rate
8.7
Travelled in January 2016
"Very good room, catering and spa"
"Fatal WIFI, very, very slow, you can barely use."