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Hotel Andorra Palace
Av. Meritxell, 58, Ad 500, Andorra La Vella
Hotel Information     Services    

About

Hotel Andorra Palace ***, is located in the municipality of Andorra la Vella in the heart of the city.

It has excellent facilities for children, a games room. It has a free spa, consisting of a sauna, Turkish bath, jacuzzi, indoor pool and gym. Spa facilities and children's facilities are located at the Mercure Hotel. This is connected by an interior walkway with the Andorra Palace Hotel.

The location of the hotel is ideal to enjoy the commercial and leisure offer of the city. In addition, about 100 meters from the accommodation you will find a public transport stop that will allow you to access the Grandvalira and Vallnord ski slopes comfortably.

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.


Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: From 07: 30h to 11: 00h
  • Lunch schedule: From 1:00 p.m. to 3:00 p.m.
  • Dinner schedule: From 8:00 p.m. to 11:00 p.m.
  • Price of cots: Free (upon request and availability)
  • Price of the indoor car park: € 25 / night (subject to availability)
  • Access to the SPA: Gratuitous. Hours: from 9:30 a.m. to 9:30 p.m. There is no minimum age for access, but children must be accompanied by an adult.
  • Store skis: Deposit of € 2.

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Air-conditioning in the main facilities
  • Not Pet-Friendly
  • Sauna
  • Jacuzzi
  • Fitness Centre
  • Indoor swimming pool
  • Games room
  • Public Car Park (available near the accommodation)
  • Elevator
  • Turkish bath
  • Balcony
  • Indoor Car Park (to be paid at reception)
  • Free Ski Lockers
  • Free Lugagge Room
  • Spa (free access)
  • Free Wi-Fi
  • Gluten-free food on request
  • Dairy-free milk on request
  • Suitable for those with reduced mobility
  • Free Baby Cot (on request)
Room Services
  • TV
  • Bathtub
  • Telephone
  • Toilet
  • Hairdryer
  • Heating
  • Air Conditioning
See more

Offers:  Hotel Andorra Palace

Caldea 3 hours (morning ticket)    
Caldea 3 hours (afternoon ticket)    
Caldea 3 hours (evening ticket)    
Caldea 4h + 20-min massage    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Andorra: Romantic Getaways    
Hotels in Andorra    
Av. Meritxell, 58 AD 500 Andorra la Vella
Customer reviews of Hotel Andorra Palace
Score
8.3
161 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
7.2 / 10
Hotel Facilities
8.6 / 10
Cleanliness
8.4 / 10
Food Quality
8.5 / 10
Staff
8.9 / 10
Price
8.1 / 10
Recommended for:
Single Party
10%
Young couples
28%
Senior couples
19%
Families
26%
Friends
15%
No response
5%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 7.8 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Andorra Palace (showing @@mostrades@@ most recent from 161).

Maria Del Carmen

NS/NC
Score
9
Travelled in February 2020
This review has been translated  
Show message in original language
"The spa is very good and the breakfast is complete and varied"
"Plugs next to the table and regular operation of the chain"

Hotel Andorra Palace

Dear María del Carmen: Thank you very much for choosing us and for leaving us your comment as it allows us to determine what are the points on which we can still improve. We hope to welcome you again very soon. Best regards. Maxi Guaglianone

Marta

from Barcelona
Score
7.3
Travelled in February 2020
This review has been translated  
Show message in original language
"The location was very good. The breakfast is "shared" with the hotel next door that are associated and is very good, lots of variety and good food."
"It was very hot in the rooms."

Hotel Andorra Palace

Dear Marta: Thank you very much and until next time. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Maria Cristina

of NS/NC
Score
10
Travelled in February 2020

Oscar

of NS/NC
Score
5.4
Travelled in February 2020

No Reply

of NS/NC
Score
8.3
Travelled in February 2020

Sera

of NS/NC
Score
8.3
Travelled in February 2020

J

NS/NC
Score
8
Travelled in February 2020
This review has been translated  
Show message in original language
"Nice and attentive staff Good breakfast Good location Possibility of covered parking (about € 20 per night) Comfortable bed"
""Old fashioned" but well maintained rooms Parents of children playing in the spa / caldea"

Hotel Andorra Palace

Dear Customer: Thank you very much for choosing us and for leaving us your comment. We will send your appraisals to the corresponding Departments. We hope to receive you again very soon. Best regards. Maxi Guaglianone

Julio

NS/NC
Score
10
Travelled in February 2020
This review has been translated  
Show message in original language
"We have loved it in general, very clean and very complete"
"Nothing"

Hotel Andorra Palace

Dear Julio: Thank you very much and until next time. Best regards. Maxi Guaglianone

Alberto

NS/NC
Score
9
Travelled in February 2020
This review has been translated  
Show message in original language
"Well located in Andorra la Vella. Good communication with the buses that lead to tracks. Very good food and breakfast with variety (not excessive, but more than enough). The spacious and clean rooms, as well as the bathrooms, although there will be those who need to have a more modern look. The spectacular spa, although you have to take a couple of elevators or a little gibberish, but nothing dramatic, just anecdotal. Nice and helpful staff. The almost instantaneous hot water."
"To put a paste, the heating is central. The price of parking that we do not use something high, even more having a public parking next door significantly cheaper."

Hotel Andorra Palace

Dear Alberto: Thank you very much for choosing us and for leaving us your kind comment. We will send your assessment on heating and parking to the corresponding Departments. We hope to see you again very soon. Atenatmnte. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Jean-marie

of Var
Score
8
Travelled in January 2020

Juan Pablo

of NS/NC
Score
9.3
Travelled in January 2020

Sonia

of Barcelona
Score
8
Travelled in January 2020

Adrian

of NS/NC
Score
9.6
Travelled in January 2020

Nadia

from Lleida
Score
8.3
Travelled in February 2020
This review has been translated  
Show message in original language
"The attention of the staff, the spa and breakfast."
"The rooms are not modern"

Hotel Andorra Palace

Dear Nadia: Thank you very much for leaving us your comment and for choosing us. We are pleased to know that the staff, the Spa and the breakfast have been to your liking. We will send your assessment on the rooms to the corresponding Department. We hope to receive you again very soon. Best regards. Maxi Guaglianone

Ismael

from Tarragona
Score
8
Travelled in February 2020
This review has been translated  
Show message in original language
"Varied breakfast and spa service"
"Forced room ventilation system very loud"

Hotel Andorra Palace

Dear Ismael: Thank you very much for choosing us and for sharing with us your comment that allows us to determine which are the points on which we can still improve. We hope to receive you again very soon. Best regards. Maxi Guaglianone

Sonia

from Var
Score
9
Travelled in January 2020
Automatic translation from french  
Show message in original language
"Staff friendliness to listen to expectations. Very good meal."

Hotel Andorra Palace

Dear Sonia: Thank you very much and see you soon. Carefully. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Carmen

of NS/NC
Score
8.3
Travelled in January 2020

Ricky

NS/NC
Score
8
Travelled in January 2020
This review has been translated  
Show message in original language
"The attention of the perfect staff, the spa is perfect for relaxing after a day of snowboarding and breakfast the next day perfect for strength. Perfect hotel location to walk around Andorra."
"The rooms are a bit old, nothing has been renovated for years."

Hotel Andorra Palace

Dear Ricky: Thank you very much for leaving us your comment and for choosing us. We are pleased to know that the staff, the Spa, the breakfast and the location have been to your liking. We will send your valuation of the room to the corresponding Department. We hope to receive you again on another occasion. Best regards. Maxi Guaglianone

Oscar

from Tarragona
Score
9
Travelled in January 2020
This review has been translated  
Show message in original language
"Good value, the rooms are spacious and the attention of the staff very good. The free buffet for very complete breakfast."
"The Wi-Fi network quite defiant"

Hotel Andorra Palace

Dear Oscar: Thank you very much for choosing us and for leaving us your kind comment. We are pleased to know that the value for money, the size of the rooms, the staff and the breakfast buffet have been very good. We will send your assessment on Wi-Fi to the appropriate Department. We hope to receive you again very soon. Best regards. Maxi Guaglianone

Anna

NS/NC
Score
8.7
Travelled in January 2020
This review has been translated  
Show message in original language
"Fantastic staff, services and food and cleanliness"
"The Andorra palace is a hotel that is very clean but the rooms need renovation."

Hotel Andorra Palace

Dear Anna: Thank you very much for choosing us and leaving us your comment. We are pleased to know that the staff, services, food and cleanliness have been to your liking. We will send your assessment of the decoration to the corresponding Department. We hope to receive you again on another occasion. Best regards. Maxi Guaglianone

Úrsula

from Barcelona
Score
8.3
Travelled in January 2020
This review has been translated  
Show message in original language
"Breakfasts of 10. Staff of 10."
"There are people who thought that the jacuzzy was theirs even reading the poster of Max. 10 minutes. There were other families and people who couldn't enjoy it because of those people."

Hotel Andorra Palace

Dear Ursula: Thank you very much for choosing us and for leaving us your kind comment. We will send your assessment of the Spa to the corresponding Department. We hope to receive you again on another occasion. Best regards. Maxi Guaglianone

Ivan

NS/NC
Score
2
Travelled in January 2020
This review has been translated  
Show message in original language
"The spa"
"The carpet of the rooms of the prehistory, stuck to the socks and an incredible dirty sensation, that hotel needs a renovation"

Hotel Andorra Palace

Dear Ivan: We are pleased to know that the Spa has been to your liking, although we are surprised by what you tell us about the carpet, since if it is fixed, cleaning is one of our pillars and this is how our clients reflect it. In any case, we thank you for offering us the possibility of knowing what are the points on which we can still improve. Best regards. Maxi Guaglianone

Jose Antonio

NS/NC
Score
8.7
Travelled in January 2020
This review has been translated  
Show message in original language
"We liked the attention and friendliness of the staff and the location of the hotel that has a public parking at 50 meters, which allows you not to have to use the hotel and the savings that it entails. Ah, the SPA is very good, but totally recommended."

Hotel Andorra Palace

Dear José Antonio: Thank you very much for choosing us and for leaving us your kind comment. We hope to receive you again very soon. Best regards. Maxi Guaglianone

Nury

NS/NC
Score
10
Travelled in January 2020
Automatic translation from catalan  
Show message in original language
"All hotel services in general."

Hotel Andorra Palace

Dear Nury, Thank you very much and see you soon. Yours faithfully. Maxi Guaglianone

N R

NS/NC
Score
8
Travelled in November 2019
This review has been translated  
Show message in original language
"Perfect situation"
"In relation to the price all perfect."

Karen

NS/NC
Score
8
Travelled in October 2019
Automatic translation from french  
Show message in original language
"The staff is very friendly, the play area for children and the pool area with sauna, steam room and jacuzzi at the top"
"The sound of the room because you could hear everything so wake early with lol sounds lol,"

V

from Barcelona
Score
6.8
Travelled in September 2019
This review has been translated  
Show message in original language
"The spa was very good and the location was good"
"The bed was VERY uncomfortable"
These customers have rated the accommodation but haven't made a specific comment:

Alain

of NS/NC
Score
9.3
Travelled in December 2019

Albert

of NS/NC
Score
8.8
Travelled in December 2019

Víctor

of Barcelona
Score
9.3
Travelled in December 2019

Gemma

of NS/NC
Score
7.7
Travelled in December 2019

Brigitte

from Pyrénées-Orient
Score
8.4
Travelled in July 2019
Automatic translation from french  
Show message in original language
"The situation in the city center and access to the aquatic facilities"
"Nothing"

Manuel

from Girona
Score
6.7
Travelled in July 2019
This review has been translated  
Show message in original language
"Situation and personal kindness"
"The rooms need a renovation NOW"

Laura

NS/NC
Score
8
Travelled in July 2019
Automatic translation from french  
Show message in original language
"Quality / price ratio. Cleanliness. Breakfast"
"2 single beds unfortunately. Hotel far from being full. We asked to change but we were refused"
These customers have rated the accommodation but haven't made a specific comment:

Ramon

of Lleida
Score
7.3
Travelled in July 2019

Maria Pilar

of NS/NC
Score
8.3
Travelled in June 2019

Georgina

of Barcelona
Score
10
Travelled in June 2019

Maria Pilar

of NS/NC
Score
8
Travelled in June 2019

Nadia

NS/NC
Score
7.2
Travelled in June 2019
This review has been translated  
Show message in original language
"The activities that you enter with the room"
"The treatment of a receptionist very dry and not very nice"

Maria Del Carmen

NS/NC
Score
9
Travelled in February 2019
This review has been translated  
Show message in original language
"Value for money is quite good. Super friendly staff, very clean and a very correct buffet for a 3 star"
"The pillows are extra flat !! Very uncomfortable"

Hotel Andorra Palace

Dear María del Carmen: Thank you very much for choosing us and for leaving us your kind comment. We are pleased to note that the value for money, the staff, the cleaning and the buffet have been to your liking. We will send your valuation on the pillows to the corresponding Department. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Andrés

of Barcelona
Score
10
Travelled in June 2019

Amparo

of NS/NC
Score
9.3
Travelled in March 2019

Miguel Angel

of Madrid
Score
8.7
Travelled in March 2019

Mariano

of Cantabria
Score
7.7
Travelled in February 2019
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Distance

Grandvalira - Encamp
Cable-Car
7.5 km
15 min
Vallnord Pal-Arinsal - Pal
Cable-Car
6.5 km
13 min
Distance from slopes
10.4 km
19 min
Ordino-Arcalís - Ordino - Arcalís
Distance from slopes
23.5 km
38 min
See map
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