Hotel Andorra Palace

Av. Meritxell, 58, Ad 500, Andorra La Vella
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The Hotel Andorra Palace ***, is located in the municipality of Andorra la Vella in the heart of the city.

It has excellent facilities for children, a games room and a minigolf and has a free spa, consisting of a sauna, Turkish bath, jacuzzi, indoor pool and gym. The facilities of the Spa, children's facilities and mini-golf described above can be found at the Mercure Hotel. This is connected by an interior walkway with the Hotel Andorra Palace.

The location of the hotel is ideal to enjoy the commercial and leisure offer of the city. In addition, within 100 meters of the accommodation you will find a public transport stop that will allow you to access the ski slopes of Grandvalira and Vallnord in a comfortable way.

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: From 07: 30h to 11: 00h
  • Lunch schedule: From 1:00 p.m. to 3:00 p.m.
  • Dinner schedule: From 8:00 p.m. to 11:00 p.m.
  • Price of cots: Free (upon request and availability)
  • Price of the indoor car park: € 25 / night (subject to availability)
  • Access to the SPA: Gratuitous. Hours: from 9:30 a.m. to 9:30 p.m. There is no minimum age for access, but children must be accompanied by an adult.
  • Store skis: Deposit of € 2.

Distance

GRANDVALIRA - ENCAMP
Cable-Car
7.5 km
15 min
Cable-Car
6.4 km
13 min
Distance from slopes
10.4 km
19 min
Caldea
1.3 km
3 min
Inuu
1.3 km
3 min
Cable-Car
6.4 km
13 min
Distance from slopes
10.4 km
19 min
ORDINO-ARCALíS - ORDINO - ARCALíS
Distance from slopes
23.5 km
38 min
Cirque du Soleil
0.9 km
3 min
24h reception
Restaurant
Bar
Heating
Air-conditioning in common areas
Pets not allowed
Sauna
Jacuzzi
Fitness Centre
Indoor swimming pool
Games room
Public Car Park (available near the accommodation)
Elevator
Turkish bath
Balcony
Children's Playground
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Indoor Car Park (to be paid at reception)
Free Ski Lockers
Free Lugagge Room
Spa (free access)
Free Wi-Fi
Gluten-free food on request
Dairy-free milk on request
Access areas adapted for disabled in common areas
Free Baby Cot (on request)
TV
Bathtub
Telephone
Toilet
Hairdryer
Heating
Air Conditioning

Deals Hotel Andorra Palace

Ordino-Arcalís    
Caldea Spa Centre    
Caldea + 20-min partial body massage    
Caldea + Dinner at the Aquatic Restaurant + Show    
Inúu Wellness Attitude    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Inúu + 60-minute full body massage    
Inúu 4h + Lunch or Dinner Caldea    
Hotels in Andorra    
Andorra: Romantic Getaways    
Trekking in Andorra    
Customer reviews of Hotel Andorra Palace
Average rating
8.2

127 reviews
10 0
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Note detail:
Rooms
7.5 / 10
Hotel Facilities
8.2 / 10
Cleanliness
8.5 / 10
Food Quality
8.3 / 10
Staff
8.6 / 10
Price
8.2 / 10
Recommended for:
Single Party
10.0%
Young couples
27.7%
Senior couples
17.3%
Families
25.5%
Friends
14.8%
No response
4.8%
Wi-Fi in the hotel:
Free Wi-Fi
Rate: 7.7 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Andorra Palace (showing @@mostrades@@ most recent from 127).

Brigitte

from Pyrénées-Orient
Rate
8.4
Travelled in July 2019
Automatic translation from french  
"The situation in the city center and access to the aquatic facilities"
"Nothing"

Manuel

from Girona
Rate
6.7
Travelled in July 2019
Automatic translation from spanish  
"Situation and personal kindness"
"The rooms need a renovation NOW"

Laura

NS/NC
Rate
8
Travelled in July 2019
Automatic translation from french  
"Quality / price ratio. Cleanliness. Breakfast"
"2 single beds unfortunately. Hotel far from being full. We asked to change but we were refused"
These customers have rated the accommodation but haven't made a specific comment:

Ramon

of Lleida
Rate
7.3
Travelled in July 2019

Maria Pilar

of NS/NC
Rate
8.3
Travelled in June 2019

Georgina

of Barcelona
Rate
10
Travelled in June 2019

Maria Pilar

of NS/NC
Rate
8
Travelled in June 2019

Nadia

NS/NC
Rate
7.2
Travelled in June 2019
Automatic translation from spanish  
"The activities that you enter with the room"
"The treatment of a receptionist very dry and not very nice"

Maria Del Carmen

NS/NC
Rate
9
Travelled in February 2019
Automatic translation from spanish  
"Value for money is quite good. Super friendly staff, very clean and a very correct buffet for a 3 star"
"The pillows are extra flat !! Very uncomfortable"

Hotel Andorra Palace

Dear María del Carmen: Thank you very much for choosing us and for leaving us your kind comment. We are pleased to note that the value for money, the staff, the cleaning and the buffet have been to your liking. We will send your valuation on the pillows to the corresponding Department. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Andrés

of Barcelona
Rate
10
Travelled in June 2019

Amparo

of NS/NC
Rate
9.3
Travelled in March 2019

Miguel Angel

of Madrid
Rate
8.7
Travelled in March 2019

Mariano

of Cantabria
Rate
7.7
Travelled in February 2019

Manuel h

from Valencia
Rate
7.3
Travelled in February 2019
Automatic translation from spanish  
"The dinners at the hotel novotel those of the mercure mal"
"The hotel very old palace and the old beds"

Olivier

NS/NC
Rate
9.7
Travelled in February 2019
Automatic translation from french  
"Super home, really nice SPA"
"Soundproof rooms"

Hotel Andorra Palace

Dear Olivier: Thank you so much and see you soon. Carefully. Maxi Guaglianone

Gemma

from Barcelona
Rate
9
Travelled in February 2019
Automatic translation from spanish  
"Everything perfect, I was not sure if the reservation had been made correctly and I called the hotel asking and everything was in order. In addition, I had some doubt about a question of Caldea's schedules and I wrote to the people of esquiades and the next day they had already answered me."
These customers have rated the accommodation but haven't made a specific comment:

Christofer

of Barcelona
Rate
9
Travelled in February 2019

Marco Adrian

of Barcelona
Rate
7.3
Travelled in February 2019

Juan

of Valencia
Rate
7
Travelled in January 2019

Anahi

of Barcelona
Rate
6.5
Travelled in January 2019

Francisco

from Barcelona
Rate
8
Travelled in February 2019
Automatic translation from spanish  
"Situation and tranquility in the hotel."
"Rooms a little old"

Enric

NS/NC
Rate
8.3
Travelled in February 2019
Automatic translation from spanish  
"The hotel buffet very complete and good"
"The spa water was too cold, although the saunas were fine"
These customers have rated the accommodation but haven't made a specific comment:

Oscar

of NS/NC
Rate
7
Travelled in January 2019

Arnau

of NS/NC
Rate
9.3
Travelled in January 2019

Nelly

NS/NC
Rate
6.5
Travelled in August 2018
Automatic translation from french  
"The room The services The cleanliness The location downtown"
"The quality of the buffets The lack of respect of cosi atmosphere of the spa for lack of monitoring of the spa. It looks more like the municipal pool ..."

Zulema

NS/NC
Rate
8
Travelled in June 2018
Automatic translation from spanish  
"The breakfast offered at the Hotel Mercury and the Spa area. The entrances to the Circ du Soleil and Caldea did not have them in the hotel but we had to go to Caldea (although it was specified in the voucher) but everything else was perfect."
"Antique furniture"
These customers have rated the accommodation but haven't made a specific comment:

María

of NS/NC
Rate
8
Travelled in December 2018

Eduardo

of NS/NC
Rate
8
Travelled in December 2018

Pilar

of NS/NC
Rate
8.8
Travelled in December 2018

Joan Manuel

of Barcelona
Rate
8.8
Travelled in July 2018

Ricardo Jose

from Barcelona
Rate
8
Travelled in June 2018
Automatic translation from spanish  
"All in very good condition, I consider it correct for what you pay ... Ideal to go alone with your partner"

Catalina

from Valencia
Rate
9.6
Travelled in June 2018
Automatic translation from spanish  
"Great option value for money. Facilities with gym, SPA, solarium, minigolf and great videogame room. Unbeatable location. The staff very friendly at all times."
"The parking seemed expensive (€ 17 / day) for 3 days that we had been € 51, while the public parking we finally took was a bonus of 3 days for € 35, and with the possibility of parking in any public parking of Andorra la Vella. The shower curtain was short and when the water went out the whole bathroom was flooded. The rest of things, great."

Laura

NS/NC
Rate
10
Travelled in June 2018
Automatic translation from spanish  
"Well hubicado, good treatment, good breakfast. No complaints."
These customers have rated the accommodation but haven't made a specific comment:

María Josepa

of NS/NC
Rate
9.7
Travelled in June 2018

Veronique

of NS/NC
Rate
10
Travelled in May 2018

Laia

of NS/NC
Rate
7.7
Travelled in April 2018

Francisco

of NS/NC
Rate
8.8
Travelled in April 2018

Sandra

NS/NC
Rate
8.3
Travelled in May 2018
Automatic translation from spanish  
"The free breakfast buffet was very good. The employees are very kind and attentive. Excellent cleaning"
"The heating was very high and the thermostat of the room did not allow you to lower it. There is also no public parking in the vicinity of the hotel"

Ghislaine

NS/NC
Rate
9.2
Travelled in April 2018
Automatic translation from french  
"Very good hotel, French speaking staff very pleasant, good breakfast, and the spa super, I recommend ..."

Richard

NS/NC
Rate
9.6
Travelled in April 2018
Automatic translation from french  
"The location and the sport spa area"
"Very average wifi connection"
These customers have rated the accommodation but haven't made a specific comment:

Raul

of NS/NC
Rate
6.8
Travelled in March 2018

Carles

of NS/NC
Rate
8.4
Travelled in February 2018

Francesc

NS/NC
Rate
7.7
Travelled in April 2018
Automatic translation from spanish  
"The service of the staff and the service, the varied breakfast buffet and the spa"
"The wifi did not go well to the room"

María Victoria

NS/NC
Rate
6.2
Travelled in March 2018
Automatic translation from spanish  
"Very well located in the center of Andorra La Vella, comfortable if you go without a car to catch the bus to the slopes."
"The staff has no idea about the services and schedules of the ski pass, they have made me lose a class and the bus they offer for not having been able to tell me at check-in ... Then it was too late! I was not offered an apology, they just nodded when I told them I had lost time and money."

Hotel Andorra Palace

Dear María Victoria: Thank you for leaving us your opinion about the Hotel. We regret not having been able to offer you information about the services that were not contracted through the Hotel, all the receptionists know that the opening hours of the tracks are at 09:00 and they close at 17:00, but if you have contracted classes or other services that were not reserved through the Hotel is an information that unfortunately we can not offer, because we do not have it. In any case, we apologize for the inconvenience caused. Best regards. Maxi Guaglianone

Salvador

from Girona
Rate
8.4
Travelled in January 2018
Automatic translation from spanish  
"That because of a lighter I broke a finger and lost the whole weekend"

Antoni

from Barcelona
Rate
6.7
Travelled in January 2018
Automatic translation from spanish  
"Without a doubt, the best, the situation and the cleanliness."
"The rooms and some installation of the hotel need a reform."
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