When is it possible to enjoy the show?
Once the payment is done and the day of the show is confirmed, Esquiades.com will inform about everything on every confirmation voucher. The show starts at 10 pm but we recommend to go earlier (1 hour before), because the animation starts before.
Take into account that it is not possible to change the assigned date.
The confirmation voucher will be sent once the date of the show is confirmed.
Where do customers pick-up their tickets?
At the Caldea ticket office. Customers will have to show a copy of their confirmation voucher, at least 2 hours before the start of the show. The tickets are numbered. So, customers only have to be at the time indicated on their confirmation vouchers.
When is it possible to access Inuu?
Customers can access Inuu any day during their stay, during the opening times of the thermal centre. The confirmation voucher has to be handed in in order to access Inuu. The timetable of the centre is from 10am to 3pm.
Important: the Cirque du Soleil tickets are non-refundable.
When can I go to Inúu?
You can go any day during your stay in Andorra (make sure to check the opening times before going). Upon arrival, the reception of the Inúu area will ask for a copy of your confirmation voucher. If you're thinking of going to the spa centre on the same day as the show, make sure you're going with plenty of time to avoid missing the beginning of the show.
More info about the access to Inúu
For safety reasons, children under the age of 16 aren't allowed in this area.
For hygene reasons, people aren't allowed in with any wounds, bandages or casts.
Important: please note that this service is non-refundable therefore, in case of cancellation you won't be refunded for this service.