Hotel Les Fonts in Andorra la Vella, Info, Reviews and Prices

Reviews from 2021

Carla

NS/NC

Score

9.3

Travelled in March 2021

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"The people are very friendly, always available to help and always ready to please the customer, correct people I really liked anybody to go to this hotel"

Hotel Les Fonts

Thank you very much for this evaluation. We always wait for you!

Victor

NS/NC

Score

9.6

Travelled in March 2021

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"The location is ideal, the treatment received, the staff is super attentive, we had a noise problem with some neighbors and they solved it very quickly, the room is very spacious, the bathrooms are renovated. If you are clear that you are paying a 2 * and that you are going to find a room according to this, it is all perfect."

"To say the least, have the option to decide if you want your room done every day."

Raúl Sergio

NS/NC

Score

7.3

Travelled in March 2021

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"The treatment of staff is excellent"

"The wifi in the room was terrible; the rooms are poorly soundproof, you could hear everything from the neighbors"

These customers have rated the accommodation but haven't made a specific comment:

Luis Felix

of Madrid

Score

3.6

Travelled in February 2021

Miguel Angel

NS/NC

Score

8.3

Travelled in February 2021

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"The room is clean and very spacious. Very copious and rich breakfast. Although I elaborate on what I did not like, they are only three details that I would like to tell the owners in case they can do something, they do not mean that the hotel is not more than adequate and recommended."

"In general, I don't like to have my towels changed if I don't ask. I consider it an unnecessary expense for the hotel and for the planet. There are hotels that put a note on you so that if you want to change towels, put them in the bathtub or on the floor, you could use something like that. The air fresheners were a bit strong, I suppose that being the interior room it is to avoid other worse odors, of course, and I suppose that it does not have much alternative solution .. And personally, the samples of shampoo and bath gel, they failed once, Maybe that can be reviewed because it is simple and would make the leap in quality from being a good hotel to a very good hotel considering that it only has two stars."

Hotel Les Fonts

Good morning Thank you for your comments that we appreciate to improve every day. There is a poster of towels for the change as you say, The person who cleans when in doubt changes them since we have received a complaint on the reverse of yours. Sincere clients like you give meaning to our work Thank you for your visit and we hope to see you very soon +

Reviews from 2020

Daniel

NS/NC

Score

Travelled in October 2020

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"Excellent price quality"

"The checking time was wrong since in the ski application it says until 7:00 p.m. When it is until 5:00 p.m., I hope the application changes it so that in the future other clients will not have problems, otherwise everything is perfect, we will repeat without a doubt"

Hotel Les Fonts

Hello Daniel, thank you for taking your time to evaluate us, the opinion of our clients counts a lot. As for the schedule, it was solved since our staff is still connected although not physically at the reception.

Nuria

from Barcelona

Score

Travelled in October 2020

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"Very spacious, clean room and we had some cologne samples. Zero contact with reception and check-in completely online. Perfect heating and hot water. Very central."

"The wifi did not work very well from the room."

Raquel

from Tarragona

Score

8.4

Travelled in September 2020

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"They were very friendly and the hotel is well located"

Hotel Les Fonts

Thank you very much Raquel with clients like you it is very easy to be nice. We always wait for you.

These customers have rated the accommodation but haven't made a specific comment:

Paula

of Tenerife

Score

9.7

Travelled in December 2020

David

of NS/NC

Score

7.3

Travelled in October 2020

Hugo

of NS/NC

Score

7.2

Travelled in August 2020

Miriam

of NS/NC

Score

Travelled in March 2020

Lidia

from Girona

Score

Travelled in September 2020

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"The personnel is very friendly. The location is fabulous and the price is very good. We have been a few times and will continue to choose it."

"To put something, the pillows are very thin"

Hotel Les Fonts

Hi Lidia, thanks for this super evaluation and above all thanks for repeating. You know that we always try to improve so we take note of the comment of the pillows and we will try to fix it. Come back when you want

Ramon

NS/NC

Score

7.2

Travelled in September 2020

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"The attention of the boys."

"That a dog barked until late. I was crying. And the room was interior and smelled a little closed."

Hotel Les Fonts

Hi Ramon Thank you for taking the time to make the evaluation, Since we always try to make sure that the clients leave happy the next time if you were comfortable as you say, we advise you to reserve an outdoor Quadruple that we also have. We always wait for you

Manuel

NS/NC

Score

Travelled in September 2020

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"The truth is that the Wi-Fi works very well throughout the hotel and the facilities very well"

"I have not had problems with anything"

Hotel Les Fonts

Thank you Manuel for this evaluation. We are always waiting for you!

These customers have rated the accommodation but haven't made a specific comment:

Lourdes

of Baleares

Score

9.2

Travelled in February 2020

Eduardo

of NS/NC

Score

Travelled in February 2020

Andrea

of NS/NC

Score

6.7

Travelled in February 2020

Ainhoa

of NS/NC

Score

9.2

Travelled in February 2020

Adrian

NS/NC

Score

9.7

Travelled in February 2020

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"The treatment has been exceptional, we would repeat without hesitation."

Rachel

NS/NC

Score

9.3

Travelled in February 2020

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"The kindness and treatment they have given us."

"I liked everything"

Joaquín

NS/NC

Score

9.3

Travelled in February 2020

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"To see hotel in restoration, which is seen to put a lot of interest in both aesthetics and treatment. The couple that runs it, incredibly attentive and friendly. They solved all the problems we had. Also a great detail, was that one day we left before breakfast and they gave us a snack instead of breakfast. (Amazing snacks they make). Totally happy, very central and the perfect price."

"Just note that our room was interior and I specifically spent a lot of heat, even when the heating was off, the problem is clear and good to open the window for a while was already well. And well the internet, at some point I was hung But for scoring something, stay of 10."

These customers have rated the accommodation but haven't made a specific comment:

Pol

of Barcelona

Score

Travelled in February 2020

Sergio

of Álava

Score

Travelled in February 2020

Chof

of NS/NC

Score

5.2

Travelled in February 2020

Silvia

of NS/NC

Score

9.3

Travelled in February 2020

Mon

NS/NC

Score

8.3

Travelled in February 2020

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"The treatment of the staff, very friendly. The room very clean. Wifi in the hotel and full breakfast."

Hotel Les Fonts

Montse was a pleasure to have you here We hope to see you very soon !!!

Celia

from Valencia

Score

5.6

Travelled in February 2020

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"The rooms were large, and every day when we returned from skiing we had a clean room and clean towels. They had a room with a microwave and sofas and tables to eat."

"The hotel smelled pretty bad, it is located in the center of Andorra and they have a small parking lot but if you are lucky you can not park there, charge 10 euros a night for parking but besides leaving it there you have no other option, if or if you have I have to pay to park and I think that should be reflected when you book the hotel, since 99 percent of customers traveling to Andorra go by car"

Hotel Les Fonts

Hello Celia We spent a lot of money on air fresheners but customers like you participate in the bad smells of the Hotel. Do you remember that we had to draw your attention to smoking tobacco and marijuana in the room? As for the parking you are in the center of a city. In the world the parkings are payable and around the hotel there are endless parking spaces available to our visiting tourists, where the rate is more or less between 12 and 15 euros per night, You had the convenience of parking in our small parking but we see that you did not appreciate it, Thank you for your evaluation

Laia

NS/NC

Score

8.4

Travelled in February 2020

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"Et personal treatment, value for money and location."

Hotel Les Fonts

Thank you Laia for your visit and your comment We are always waiting for you!

These customers have rated the accommodation but haven't made a specific comment:

Ana

of NS/NC

Score

8.8

Travelled in February 2020

Mireia

of NS/NC

Score

9.6

Travelled in January 2020

Jairo

of NS/NC

Score

9.3

Travelled in January 2020

Juan Manuel

of Tarragona

Score

9.7

Travelled in January 2020

Sergio

NS/NC

Score

8.7

Travelled in February 2020

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"Very central, perfect to go for a walk after skiing"

Hotel Les Fonts

Hi Sergio, thank you. We are always waiting for you!

NS/NC

Score

4.8

Travelled in February 2020

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"The incredible location, recommended hotel for skiing since it is only worth sleeping, a shame for breakfast that is so late. The treatment of the staff very well"

"The hallways smelled terrible, the bathroom was a little bad, the doors would have to be changed and put a lock in conditions since it cannot be closed from the inside. Breakfast schedule"

Hotel Les Fonts

Hello Andrei We feel your bad experience we take your comments into account. The hotel has god stars not five I think it has to be taken into account. As for breakfast you did not hire him and we told you that we could give it sooner if we organized, In fact we have greeted you every morning As for the doors if they close if you had given us the opportunity we would have explained it to you The bathrooms are starting to renovate. Until next time

Eduardo

NS/NC

Score

Travelled in February 2020

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"Extremely cordial attention, I would repeat"

Hotel Les Fonts

Thanks Eduardo with clients like you, it's easy, we always wait for you.

Vicente

from Granada

Score

9.7

Travelled in February 2020

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"The deal with them has been great, both are very nice. I could not arrive at check-in and they facilitated my entry. I needed anything and they provided it to me. It is very central and you have a sensational supermarket (super 8) at 50 meters. I had read other comments, but I realized that people are very negative and only put the bad things. They made your bed and they renewed your used towels every day. Quality price a 10"

"Having to go back to Granada ???? ... Just a little thing and the bathroom light is a bit dim, I personally like whiter."

Hotel Les Fonts

Hi Vicente It has been a pleasure to meet you! You are a beautiful and lovely couple !! We take into account the comment and look to change the light, OS we wait for next year to see the changes, we have just started remodeling the bathrooms. A hug

Ana

from Baleares

Score

9.2

Travelled in February 2020

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"The service is great they are very aware of you as a small family and care for all customers"

"It was quite hot in the room"

Hotel Les Fonts

Ana has been a pleasure to meet you! We hope to see you on another occasion! Thank you for your review!

Carlos

NS/NC

Score

9.3

Travelled in February 2020

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"Central"

Hotel Les Fonts

Thanks for taking a moment to rate us a pleasure to have customers like you a big hug

Ilya

NS/NC

Score

3.2

Travelled in February 2020

"In the center of the city near the main shopping street"

"1) reception is empty. Always. It’s hard to make check in/check out 2) absolutely unclear what to do when you have problems (and you for sure will if stay in this hotel), cause they also didn’t give us phone number, either telephone in the room doesn’t work 2) there was smell of toilet in our room and smell of smoke in the room of our friends 3) it’s impossible to let the air get in the room, cause actually window in inner room looks not into the courtyard, either in “tube” made of four walls 2*2 m with a roof on top, so there’s no fresh air. 4) it was very hot in the room+awful smell +no air, that we went to the street in the middle of night just to breath 5) there was air conditioner in the room but wasn’t remote control. Next morning, when we finally found stuff, they said that air conditioning is turn off at the winter 6) I’ve never seen more rudest stuff. The answer on all our questions was: It’s your fault. You choose inner room"

Joan

NS/NC

Score

5.3

Travelled in February 2020

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"The treatment of the staff is familiar and very correct, the location is good."

"A seasonal hotel and a place where many people go skiing cannot in any way afford to start breakfast at 9:30 in the morning. Many people at 9:30 am already want to be skiing. In addition, breakfast is not buffet and is very scarce."

Hotel Les Fonts

Hi Joan We are slightly surprised by your comment. When do you say scarce? Sandwiches pasta, toasts, juices, coffee. Mention the sandwich you asked for big and we used it for you. It is true that it is not buffet because a lot of food is thrown, and we have no problem in increasing or repeating as I have shown you. Mention the price that is not the price of a buffet, where in most or by far they will put sawdust. As for the schedule it is announced when you make the reservation and we warned you in case you want picninc and you said that you were good- We will listen to your comments and we will try to improve if you give us another chance.

Nieves

NS/NC

Score

Travelled in February 2020

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"The room is very good."

"The bathroom a bit old. There is no good sound insulation in the rooms."

Hotel Les Fonts

Thank you for your review.

Hotel Les Fonts

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