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Hotel Roc Meler

Carretera Del Forn. Urb. Riba Grossa S/n, Ad 100, Canillo
Hotel Information     Services    
Ski Deals for Hotel Roc Meler for Grandvalira
From 06 Mar to 13 Mar
From 13 Mar to 20 Mar
From 20 Mar to 27 Mar

The 4 star Roc Meler Hotel is located in Canillo, 2 km from the Canillo sector cable-car that accesses the Grandvalira ski resort. This resort has more than 200 km of slopes.

 

The hotel offers 24-hour reception. A restaurant called La Cabana where guests can enjoy a new healthy buffet concept with high quality market cuisine, an Irish pub, a play area for children, an indoor car park, a ski storage room, a gym, free Wi-Fi throughout the hotel and a spa & wellness centre. The complex was renovated before the start of the 2017-2018 ski season.

 

The hotel is ideal for enjoying Andorra skiing holidays. The rooms have a flat screen television, a vault, heating, free Wi-Fi, a bathroom with a shower or a bathtub and a hairdryer.


The hotel also has a spa which includes a sauna, a hammam, a jacuzzi, a contrast shower, massage cabins and other treatments. They also have treatments such as natural therapies, physiotherapy, quiromassage, yoga hatha and yoga therapy.

 

Appart from skiing, Canillo is an area where you can go hiking, cycling and enjoy outdoor activities. You can also visit Andorra la Vella, the capital of the country, one of the most important points of the Pyrenees is located.

 

Some of the services listed may be extra services that have to be paid at the accommodation. You can check the prices at the hotel. This information is subject to change by the accommodation.

 
  • Check in: from 14:00h.
  • Check out: before 11:00h.
  • Breakfast schedule: From 7:30 am to 10:30 am
  • Dinner schedule: From 7 pm to 10 pm
  • Price of cots: Free (upon request and availability)
  • Price of outdoor car park: Free (subject to availability)
  • Price of the indoor car park: 10€/night (subject to availability)
  • Access to the SPA: 10€ per person. Hours: from 11:00 a.m. to 8:00 p.m. Minimum age of access: 12 years.
  • Bar-cafeteria hours: From 4:00 p.m. to 00:30 a.m.
24h reception
Restaurant
Bar
Heating
Meeting Room
Not Pet-Friendly
Massage Parlour
Sauna
Jacuzzi
Fitness Centre
Indoor swimming pool
Games room
Elevator
Turkish bath
Balcony
Body and Facial Care Treatments
Children's Playground
Shuttle Service to the ski resort (free)
Breakfast (Buffet)
Dinner (Buffet)
Indoor Car Park (to be paid at reception)
Free Ski Lockers
Free Lugagge Room
Spa (for a fee)
Free Wi-Fi
Pool table
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Suitable for those with reduced mobility
TV
Telephone
Toilet
Shower
Amenities
Hairdryer
Heating

Deals Hotel Roc Meler

Grandvalira    
Caldea Thermal Center 3 hours in the morning    
Caldea 4h + 20-min massage    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Caldea + Dinner at the Aquatic Restaurant + Show    
Inúu Wellness Attitude 4 hours in the morning    
Inúu + 60-minute full body massage    
Andorra: Romantic Getaways    
Hotels in Andorra    
Inúu 4 hours in the afternoon + Mediterranean Restaurant Dinner    
Hotel + Ski passes from 246€
Carretera del Forn. Urb. Riba Grossa s/n AD 100 Canillo
Customer reviews of Hotel Roc Meler
Average rating
8.8

420 reviews
10 0
100% verified!
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Note detail:
Rooms
8.7 / 10
Hotel Facilities
9 / 10
Cleanliness
9 / 10
Food Quality
8.7 / 10
Staff
9.2 / 10
Price
8.5 / 10
Recommended for:
Single Party
9%
Young couples
29%
Senior couples
18%
Families
27%
Friends
18%
No response
2%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 8.8 / 10

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Read reviews from Hotel Roc Meler (showing @@mostrades@@ most recent from 420).

Agustín

NS/NC
Rated
8.3
Travelled in January 2020
This review has been translated  
"Hotel well compared to the usual offer of Andorra. Very attentive staff and eager to solve our demands. Breakfast very well and in the pub you have dinner well."
"The facilities of the SPA very well but they are of no use since the water temperature is very low (it passes cold). The maximum flow schedules for the transfer is a battle to get in the van. In my opinion they should book order with name or room number and depending on when it is called pick up."

Rubén

from Barcelona
Rated
8.7
Travelled in January 2020
This review has been translated  
"The buffet has surprised me. A lot of variety, good quality and quite a few products of KM 0. The restaurant staff is very friendly and close. Mention Paolo, a manager who knows how to treat each of his clients. The free transfer to the Canillo cable car is appreciated, with a wait of only 10 minutes maximum. SPA, good location, has a pub with billiards, table football ... We would repeat without a doubt."
"I have not liked the beds in our room. 2 single beds together, to which you moved towards the center you separated them, also the quality I do not see according to a 4-star hotel. We also had a lamppost near the window which illuminated the room at night, without the possibility of avoiding it with the curtains."
These customers have rated the accommodation but haven't made a specific comment:

Javier

of NS/NC
Rated
10
Travelled in January 2020

Marc

of NS/NC
Rated
10
Travelled in January 2020

Lara

of NS/NC
Rated
9.3
Travelled in January 2020

Jaime

of NS/NC
Rated
10
Travelled in January 2020

Pet

NS/NC
Rated
8
Travelled in January 2020
"The hotel is very quiet with nice, modern and clean rooms, the breakfast is excellent (everything but the coffee! Which would deserve some improvement). We appreciated the transfer service the hotel provides from/to Canillo (all day long), so you can leave your car parked during your stay and forget about the troubles (driving in the snow storms etc.). The Irish Pub is a very nice option for dinner if you're tired and don't feel like going out."
"The wifi connection is really bad - it comes and goes constantly. We experienced a few blackouts during our stay (which also turned off the heating/aircon). No phone in the room which we would have definitely used a few times to contact the reception when we needed it the most. The spa is very pleasant, however if you plan to go every day, it might become a bit expensive to pay 10€ each/day. You're also required to pay a 10€ deposit for a bathrobe. No shampoo/body wash amenities in the bathroom (there is a dispenser in the shower that doesn't work properly). We would have appreciated a room with a nice view as requested."

Carlos

NS/NC
Rated
10
Travelled in January 2020
This review has been translated  
"Great staff, both catering and cleaning and reception. A great team that are together like a pineapple. They have helped in the problems that have happened and of course the environment has left it at a much nicer disposition than we could think. One last!"

Rodrigo

NS/NC
Rated
9.7
Travelled in January 2020
This review has been translated  
"All the staff VERY KIND, they helped you in everything, very attentive ... Great. Great rooms, good location, food and good price. There was a big snowfall and everyone helped us to get the car out of the hotel. Thanks to Javi from Valencia !!!!"
"The transfer only lowers you to Canillo, when we went there was bad weather and the Canillo chairlift was closed ... So you had to take the car or bus to go to another station."
These customers have rated the accommodation but haven't made a specific comment:

Antonio

of Barcelona
Rated
10
Travelled in January 2020

Hugo

of NS/NC
Rated
7.2
Travelled in January 2020

Alejandro

of Valencia
Rated
10
Travelled in January 2020

Paula

from Barcelona
Rated
9.3
Travelled in January 2020
This review has been translated  
"The hotel is amazing, at first we were given a room with separate beds and a view of a wall, but we requested a change and we had a room with a view and a double bed. The staff is super attentive. They called to book a restaurant we wanted to go to. In the spa they provide you with the towels you need. Breakfast is very complete, they even have a plan to make crepes, fried eggs, etc ... At the moment. The Pub is ideal to have a good time playing table football, billiards, darts ..."
"When we arrived in the shower there was a footprint in the shower. It is a bit difficult to park nearby and parking is expensive."

Susanne

NS/NC
Rated
10
Travelled in January 2020
This review has been translated  
"All perfect! We went to this hotel several times and each time we are delighted, both with the facilities and with the treatment of the staff. Also very good breakfast and dinner buffet."

Estela

NS/NC
Rated
10
Travelled in January 2020
This review has been translated  
"New hotel with super friendly staff. They have transfer service to tracks that leaves you at the exit of the cable car. Very clean and comfortable rooms. Great breakfast and dinner All perfect"

Ana Maria

NS/NC
Rated
10
Travelled in January 2020
This review has been translated  
"Everything, especially the staff. All very kind."
"Nothing"

Marino

NS/NC
Rated
7
Travelled in January 2020
This review has been translated  
"Less what I put down everything else all right."
"The room smelled like drains. On the bed, the mattress cover was too hot and excessively soft."

Antonio J.

NS/NC
Rated
6.3
Travelled in January 2020
This review has been translated  
"The restaurant, the staff excellent and the buffet excellent"
"The reception staff on the day of entry, the rooms are small for 4 stars, they do not provide footwear for the spa, there are no bathrobes in the rooms and you have to pick them up at reception, six floors above, there is no parking for all cars ..."

Jose

NS/NC
Rated
10
Travelled in January 2020
"All perfect! Super nice staff, excellent quality food, super clean hotel and rooms."
"As a downside, I would like to have a double room instead of a twin"

Natacha

NS/NC
Rated
5.7
Travelled in December 2019
This review has been translated  
"The waiters and Transfer driver great. Very good Wi fi. Buffet food good!"
"They charged us badly. We asked 3 times to close the account and check out just to review this, we were told no, just when we were leaving (5 AM). Then they called, to collect other things. They didn't even contact me, they let my friends know. Transfer: they put only 1, queue of people waiting for him. When you complain they just put on another one. For the spa they sell dark circles and a pool cap (this was not advised, it is their business). The 4 star hotel does not have much. The rooms, nothing from the other world. Many problems with hot water, I never had hot water seriously .... Always warm. This was a general theme of the Hotel because everyone complained! They do not offer shuttle service to other tracks. They only lower you to the center of Canillo. While the hotel says it is close, it is 5 KM of curve and between curves to reach, if it snows it could be very complicated!"

Carlos

from Barcelona
Rated
9.3
Travelled in December 2019
"Personal"

Jordi

NS/NC
Rated
7.7
Travelled in December 2019
This review has been translated  
"Comfort, cleanliness, comfort"
"Dining room, although the quality of food was good, we found milk served in poor condition and poorly preserved food"
These customers have rated the accommodation but haven't made a specific comment:

Rafael

of NS/NC
Rated
9.3
Travelled in December 2019

Adrián

of NS/NC
Rated
9.7
Travelled in December 2019

mahoni

of NS/NC
Rated
8.7
Travelled in November 2019

Marc

of Tarragona
Rated
8
Travelled in December 2019

Laura

NS/NC
Rated
7.3
Travelled in December 2019
This review has been translated  
"I want to highlight the food in general, except for New Year's Eve dinner, I'm celiac and they had a personalized treatment of everything I could eat. For which I am very grateful."
"New Year's Eve dinner was a disaster we were summoned at 7:30 p.m. For dinner while sitting until 11 p.m. That many people got up from the table and left. It took a long time to serve the dishes, moreover I almost ran out of dinner because they had forgotten to bring me the main course. I think dinner would have been better like the rest of the days."

Joaquín

from Sevilla
Rated
8
Travelled in December 2019
This review has been translated  
"The impeccable restaurant service, great quality and super attentive. Very comfortable beds, despite being individual having requested mattress."
"The shower had little pressure and not very hot water, and shame the availability of a double bed."

Oscar

NS/NC
Rated
8.3
Travelled in December 2019
This review has been translated  
"Hotel restaurant ... Good food and very nice staff."
"The very simple spa."
These customers have rated the accommodation but haven't made a specific comment:

Rosa

of NS/NC
Rated
7.7
Travelled in December 2019

Cliente

of NS/NC
Rated
9.2
Travelled in December 2019

Miguel

of NS/NC
Rated
9.3
Travelled in December 2019

Tamara

of NS/NC
Rated
10
Travelled in December 2019
These customers have rated the accommodation but haven't made a specific comment:

Clara

of NS/NC
Rated
10
Travelled in December 2019

Elena

of NS/NC
Rated
10
Travelled in December 2019

Sonia

of NS/NC
Rated
10
Travelled in December 2019

Javier

of NS/NC
Rated
9.3
Travelled in December 2019

Alberto

NS/NC
Rated
10
Travelled in December 2019
This review has been translated  
"The facilities The staff The buffet"
"Wifi fails"

Jordi

from Castellón
Rated
9
Travelled in December 2019
Automatic translation from catalan  
"All very well."
"To say something, the fact that you have to take a car for any outing you have to do. The Hotel will be a couple of kms from the center of Canillo. But well, the hotel has options to not have to leave the same, Spa, Pub, Restaurant, etc ..."
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Distance

This accommodation provides a shuttle bus to the slopes. Ask reception for more info. 
Grandvalira - Canillo
Cable-Car
2.2 km
6 min
Caldea
13.2 km
22 min
Inuu
13.2 km
22 min
Ordino-Arcalís - Ordino - Arcalís
Distance from slopes
32.8 km
50 min
1.53734
13.3 km
21 min
1.53734
13.3 km
21 min