Hotel Mu Plaza
Carretera General De La Cortinada S/n , Ad 300, La Cortinada
This comfortable city hotel is located in the tourist area and around the center of the city of Ordino, where you can find a lot of shops, shops and entertainment venues. At 50 meters there is public transport service.
The nearest ski area is about 10 kilometers away (Arcalis) and we are located about 5 km from the La Massana gondola (Pal-Arinsal).
The rooms are very well equipped and have a bathroom with a hairdryer, a minibar / fridge, a direct dial telephone, a safe and satellite / cable TV.
The hotel may block a quantity of money (30 to 50 euros) as a deposit fee. This amount will be automatically returned during the check out if the customer has not used any extra consumption/services.
Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.
- Check in: from 15:00h.
- Check out: before 12:00h.
- Breakfast schedule: From 07:30 a.m. to 10:30 a.m.
- Price of cots: Free (upon request and availability)
- Price of the indoor car park: € 15 / night (subject to availability)
- Pet supplement: € 15.75 / night. There is no weight limit.
- Access to the SPA: € 10 per person and session of 2 hours. Hours: from 10: 00h to 20: 00h. Minimum access age: 16 years.
Distance
VALLNORD
- PAL
Cable-Car
4.6 km
7 min
Distance from slopes
8.6 km
15 min
Caldea
10 km
16 min
Inuu
9.6 km
16 min
PAL-ARINSAL
- PAL
Cable-Car
4.6 km
6 min
Distance from slopes
8.6 km
13 min
ORDINO-ARCALíS
- ORDINO - ARCALíS
Distance from slopes
12.8 km
18 min
24h reception
Restaurant
Bar
Heating
Air-conditioning in common areas
Meeting Room
Massage Parlour
Sauna
Jacuzzi
Games room
Elevator
Turkish bath
Balcony
Bubble and Whirlpool bath
Breakfast (Buffet)
Indoor Car Park (to be paid at reception)
Pets allowed on request (to be paid at reception)
Free Ski Lockers
Free Lugagge Room
Spa (for a fee)
Free Wi-Fi
Zona de juegos
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Disabled access
TV
Telephone
Toilet
Shower
Hairdryer
Heating
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Average rating
8.3
523
reviews
100% verified!
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Note detail:
Rooms
8.5 / 10
Hotel Facilities
8.4 / 10
Cleanliness
8.6 / 10
Food Quality
7.4 / 10
Staff
8.7 / 10
Price
8.5 / 10
Recommended for:
Single Party
9.1%
Young couples
33.4%
Senior couples
17.3%
Families
19.5%
Friends
18.7%
No response
2.1%
Wi-Fi in the hotel:
Free Wi-Fi
Rate: 8.5 / 10
Free Wi-Fi
Rate: 8.5 / 10
Who writes the reviews?
The comments are posted by customers that have booked through Esquiades.co.uk
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Mu Plaza (showing 25 most recent from 523).
M. NÚria
from Barcelona
Rate
8
Travelled in July 2018
"Almost everything"
Neus
from Barcelona
Rate
10
Travelled in July 2018
"Cleaning amplitude"
"We did not find the air conditioning and when we arrived it was very hot in the room"
JP
from Tarragona
Rate
9.3
Travelled in July 2018
"All in all very well, very clean SPA and views from the room."
"They served a slice of Florida bread in the breakfast buffet, but immediately they changed all the bread and apologized, yet they treated excellent and very resolute."
These customers have rated the accommodation but haven't made a specific comment:
Xavier
of Barcelona
Rate
8.7
Travelled in July 2018
Karen
of NS/NC
Rate
6
Travelled in July 2018
Miguel
of Huesca
Rate
9
Travelled in July 2018
Montserrat
of Tarragona
Rate
8
Travelled in July 2018
Lídia
from Tarragona
Rate
9.7
Travelled in July 2018
Gerard Ch.
NS/NC
Rate
9
Travelled in July 2018
"Spectacular weekend in Andorra, who says that Andorra is only to go in winter? Book the Hotel + Caldea + Cirque Du Soleil package. Repeat a thousand times a weekend like that. The hotel very nice small but well kept, it has a small spa but enough to be able to relax. A luxury to be able to enter Chaldea without queuing, when having the reservation made, you only had to pick up the bracelets and enter the premises. Cirque du Soleil: Wonderful, spectacular, brutal .... One of the best shows that can be."
"The hotel spa was not turned on at our reservation time, the jaccuzzi was cold and the sauna cold, we had to wait a while, but still, we could not try the sauna since it was not hot enough. The hotel is a bit out of Andorra center, you have to take a car to move to Caldea and the circus."
Ramon
NS/NC
Rate
8.4
Travelled in July 2018
"The treatment of hotel staff"
"The soundproofing of the rooms"
These customers have rated the accommodation but haven't made a specific comment:
Unai
of NS/NC
Rate
7.3
Travelled in July 2018
Gorka
of NS/NC
Rate
8.8
Travelled in July 2018
Mar
of NS/NC
Rate
6.2
Travelled in July 2018
M. NÚria
of Barcelona
Rate
8
Travelled in July 2018
Antonia
NS/NC
Rate
9.3
Travelled in June 2018
"Very happy!"
Pau
NS/NC
Rate
5.3
Travelled in March 2018
"Good location"
"One day they called us at 8 o'clock in the morning by mistake. The rooms do not seem to be of a 4 star hotel."
Miguel
from Madrid
Rate
8.3
Travelled in March 2018
"Very comfortable room with good beds and fantastic bedding and large bathrooms and large shower. The Spa area very good. The staff lovely, attentive and very professional."
"Dinner is fairly regular quality. The bar closes at 11 so it is difficult to have a drink after dinner."
These customers have rated the accommodation but haven't made a specific comment:
Daniel
of NS/NC
Rate
7
Travelled in March 2018
Juan Bautista
of Castellón
Rate
7.3
Travelled in March 2018
Alberto
of NS/NC
Rate
8
Travelled in March 2018
Miguel Angel
of NS/NC
Rate
7.3
Travelled in March 2018
Esquiador
NS/NC
Rate
8
Travelled in March 2018
"The friendliness of all the reception staff. The good quality / price ratio of the establishment."
"The hotel wifi, in my room, had a bad reception and was lost frequently, and when the guests arrived in the evening / night, the wifi worked very, very slow (when it worked). It needs an update of the decoration of the rooms (furniture, TV, painting, bathrooms ...) to respond to a real 4 stars."
Joan
NS/NC
Rate
8.7
Travelled in March 2018
"Staff attention, value for money"
Alberto
from North West
Rate
8.3
Travelled in March 2018
"The storvatt is a luxury after a day of skiing. Friendly and attentive reception staff"
"The quality and variety of food at dinners and breakfasts has worsened compared to other years. The restaurant waiters a little less attentive than usual, but well in general"
These customers have rated the accommodation but haven't made a specific comment:
Jessica
of NS/NC
Rate
8
Travelled in March 2018
Óscar
of Madrid
Rate
8
Travelled in March 2018
Alberto
of NS/NC
Rate
7.7
Travelled in March 2018
Emilia
of NS/NC
Rate
8.7
Travelled in March 2018
David
from Madrid
Rate
5.5
Travelled in March 2018
"Parking: I did not have any problems to park, the situation on slopes (5 minutes from la massana and 20 'from arcalís)"
"Wifi in the room was cut short, buffet food was scarce and very basic to be a 4 edtrellas and they bring you the drink when you have finished the first course unless you order it later or have fewer people, pillows somewhat uncomfortable to sleep, the spá is small and I do not know if it was due to lack of information but we could not access the jacuzzi outside."
Kepa
from Guipúzcoa
Rate
9.3
Travelled in March 2018
"Modern, and quiet"
"The beds are a bit hard."
Catherine
from Aude
Rate
8.3
Travelled in March 2018
"The situation of the hotel its comfort the restoration is much better than last year. KEEP THE COOK CHEF !!!"
These customers have rated the accommodation but haven't made a specific comment:
Bernabé
of NS/NC
Rate
9.3
Travelled in March 2018
Laura
of NS/NC
Rate
8.7
Travelled in February 2018
Luis
of Asturias
Rate
7.7
Travelled in February 2018
Laura
of Barcelona
Rate
7.3
Travelled in February 2018
Sergio
NS/NC
Rate
7
Travelled in March 2018
"The cleaning was very correct even in the spa."
"The hotel parquin carisimony very bad entry, has a very bad curve and you have to be very careful not to touch the car."
Inmaculada
from Valencia
Rate
9
Travelled in March 2018
"The staff's attention and cleanliness. Very cozy"
"I would have liked a little more variety at the buffet at dinner. The breakfast very good."
Amparo
from Valencia
Rate
7.7
Travelled in March 2018
"In general, everything has been fine. The spacious rooms, large wc, perfect shower. The spa very well too. The outside barrel with great hot water. The friendliness of the staff"
"The dinners, a bit repetitive and scarce."
These customers have rated the accommodation but haven't made a specific comment:
No Reply
of Gran Canaria
Rate
9.3
Travelled in February 2018
Toni
of Barcelona
Rate
9.7
Travelled in February 2018
Judit
of NS/NC
Rate
8.3
Travelled in February 2018
Cristina
of NS/NC
Rate
10
Travelled in February 2018
Juana
NS/NC
Rate
8
Travelled in March 2018
"It is a small but cozy hotel."
antonio
NS/NC
Rate
7.5
Travelled in March 2018
"The rooms and the location of the hotel are very good."
"The breakfast buffet and breakfast have been very poor, little variety and poor quality. Above all the horrible dinner and the drink is not included."
Snowgirl
NS/NC
Rate
9.3
Travelled in February 2018
"It has good rooms, with comfortable beds and that have everything you need to make your stay a pleasant one; As well as an exceptional cleaning staff. As for the food, both the breakfasts and the dinners were exquisite, with quality dishes, elaborated and varied in both meals. A highlight to the restoration without a doubt, as well as the cooks and waiters who were responsible for the proper functioning of the restaurant and attention to the guests, Finally, highlight the work of the director of the hotel and the rest of the reception team, always to our service and offering us all kinds of facilities during our stay."
These customers have rated the accommodation but haven't made a specific comment:
Jacint
of Barcelona
Rate
9.3
Travelled in February 2018
Ruben
of Barcelona
Rate
7.3
Travelled in February 2018
Ruslan
of NS/NC
Rate
9.7
Travelled in January 2018
Adria
of Barcelona
Rate
9
Travelled in January 2018
Sandra
from Barcelona
Rate
6.7
Travelled in February 2018
"The location, the decoration and the buffet dinner."
"The heating is very high, despite turning off the radiator of the room was suffocating heat ... The mattresses are quite hard, although it depends on the preference of each person. In our room they did not put us towels or amenities; I had to go down to reception to ask for it."
Esquiador
NS/NC
Rate
6.7
Travelled in March 2018
"Loneliness in the spa and tranquility of the breakfast buffet"
"The lack of wifi in the room, the bad service information on hotel services and the lack of attention to dinner"
Javier
NS/NC
Rate
9
Travelled in February 2018
"Personal treatment and cozy atmosphere"
These customers have rated the accommodation but haven't made a specific comment:
Gabriela
of NS/NC
Rate
9.3
Travelled in January 2018
Marta
of NS/NC
Rate
8.3
Travelled in January 2018
José
of NS/NC
Rate
9.7
Travelled in January 2018
Josep
of NS/NC
Rate
9
Travelled in January 2018
Vicente
NS/NC
Rate
9.3
Travelled in March 2018
"The treatment received, the situation of the hotel and the atmosphere of the hotel."