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Hotel Mercure Andorra

Carrer De La Roda, 2, Ad 500, Andorra La Vella

Hotel Mercure 4 *, your hotel in Andorra la Vella!

 

The Mercure Hotel, of range 4 stars, is located in the municipality of Andorra la Vella, near the center. Whatever the reason for your trip, you will love this hotel.

 

If you go skiing, it is less than 10km from the first accesses to the ski resorts (Encamp in Grandvalira and Pal-Arinsal in Vallnord). In addition, there is a public transport stop just 50 meters walk from the hotel.

 

In summer, its location makes it perfect for shopping, relaxing in Caldea, and everything you can imagine.

V ija with children? You will love knowing that you have a game room for them.

 

If you want to relax, the hotel has a free SPA area . It has a sauna, Turkish bath, jacuzzi, indoor pool and gym.

 

Does your pet also want to go on a trip? Great! Because the hotel admits animals with no weight limit! (direct payment at the hotel).

It also has an indoor car park (direct payment at the hotel, it is not possible to book it in advance). And if you are a skier, you will love knowing that you have a free ski-guard :-)

 

To consider!

  • If you hire dinners, remember that your price does not include drinks (unless specified otherwise in your reservation). They are a direct payment service in the accommodation.
  • The Health Center does not allow the entry of children under 16 years of age alone. Yes they can access in case of being accompanied by an adult, regardless of their age.

 

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation. Last updated on 06/02/2016.


Good to know

They are pet-friendly and wish to ask you to read the following info: 

  • Maximum weight: No weight limit!
  • Price:17 €/night and pet
  • Guests have to notify in advance if they are going to travel with their pet. It can be done through the contact form on Esquiades.com.
  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: From 07: 30h to 11: 00h
  • Lunch schedule: From 1:00 p.m. to 3:00 p.m.
  • Dinner schedule: From 8:00 p.m. to 11:00 p.m.
  • Price of cots: Free (upon request and availability)
  • Price of the indoor car park: € 25 / night (subject to availability)
  • Access to the SPA: Gratuitous. Hours: from 9:30 a.m. to 9:30 p.m. There is no minimum age for access, but children must be accompanied by an adult.
  • Save skis: € 2 deposit.
  • Bar-cafeteria hours: from 08: 00h to 00: 00h
24h reception
Restaurant
Bar
Heating
Air-conditioning in the main facilities
Meeting Room
Massage Parlour
Sauna
Jacuzzi
Fitness Centre
Indoor swimming pool
Games room
Public Car Park (available near the accommodation)
Elevator
Turkish bath
Tanning Service
Balcony
Children's Playground
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Indoor Car Park (to be paid at reception)
Pet-Friendly on request (check fee)
Free Lugagge Room
Ski Lockers for a fee
Spa (free access)
Free Wi-Fi
Children's pool (summer season).
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Suitable for those with reduced mobility
TV
Bathtub
Telephone
Toilet
Hairdryer
Heating
Air Conditioning
Desk

Deals Hotel Mercure Andorra

Grandvalira    
Vallnord Pal-Arinsal    
Ordino-Arcalís    
Caldea Thermal Center 3 hours in the morning    
Caldea 4h + 20-min massage    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Caldea + Dinner at the Aquatic Restaurant + Show    
Inúu Wellness Attitude 4 hours in the morning    
Inúu + 60-minute full body massage    
Hotels in Andorra    
Andorra: Romantic Getaways    
Vallnord Pal-Arinsal + Caldea    
Inúu 4 hours in the afternoon + Mediterranean Restaurant Dinner    
Vallnord Pal-Arinsal + Inúu    
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Hotel + Ski passes from 171€
Carrer de la Roda, 2 AD 500 Andorra la Vella
Customer reviews of Hotel Mercure Andorra
Average rating
8.3

125 reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
7.8 / 10
Hotel Facilities
8.4 / 10
Cleanliness
8.9 / 10
Food Quality
8.6 / 10
Staff
8.4 / 10
Price
7.7 / 10
Recommended for:
Single Party
7.0%
Young couples
22.2%
Senior couples
17.5%
Families
35.0%
Friends
15.2%
No response
3.1%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 7.8 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your trip, we will send your survey.
 And...
You will be able to see all the reviews posted for each accommodation.
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Mercure Andorra (showing @@mostrades@@ most recent from 125).

Maria Dolores

from Lleida
Rated
10
Travelled in July 2019
This review has been translated  
"Excellent treatment of staff, and facilities, we will be back !!!"

Paquita

NS/NC
Rated
9.3
Travelled in July 2019
This review has been translated  
"Most"
"The food I sub-ordered the second course."

Maria José

NS/NC
Rated
7
Travelled in July 2019
This review has been translated  
"How central it is. Perfect for circ de soleil"
"It was 4 * that I did not see anywhere, it's a very old hotel that needs renovation"
These customers have rated the accommodation but haven't made a specific comment:

Carole

of NS/NC
Rated
9.7
Travelled in October 2019

Juan Carlos

of NS/NC
Rated
6.3
Travelled in July 2019

Naiara

of NS/NC
Rated
8.7
Travelled in July 2019

Juan Antonio

of Álava
Rated
8.3
Travelled in March 2019

Elena

NS/NC
Rated
7.3
Travelled in July 2019
This review has been translated  
"Leisure services: swimming pool and solarium. Children's playroom Situation of the hotel."
"We were not told at the hotel that the parking price was not included."

Marta

from Barcelona
Rated
9
Travelled in February 2019
This review has been translated  
"The spaciousness of the rooms. The attention of the staff, the breakfast"
"The spa area too crowded and full of kids splashing. Impossible to relax"

Sandra

from Barcelona
Rated
8.3
Travelled in February 2019
This review has been translated  
"The attention of the hotel staff, the spacious rooms and the very comfortable beds."
"After a day without rest we wanted to get to the spa and be able to relax. Honestly the spa I did not see anywhere, I just saw a pool full of children jumping and screaming uncontrollably. In short, no relaxation."
These customers have rated the accommodation but haven't made a specific comment:

Jose Carlos

of NS/NC
Rated
8
Travelled in March 2019

Natali

of NS/NC
Rated
7.6
Travelled in March 2019

Eric

of Barcelona
Rated
10
Travelled in March 2019

Miguel

of NS/NC
Rated
8
Travelled in February 2019

Ainhoa

NS/NC
Rated
9.7
Travelled in February 2019
This review has been translated  
"Since I was little, I went to the hotels of the Prestige chain. They are really incredible; and the unbeatable treatment."

Hotel Mercure Andorra

Dear Ainhoa: Nothing pleases us more to know that our customers always remain at ease in our facilities, because they give us the guideline that we continue on the right track. Thank you very much for continuing to choose us and leave us your kind comment. We only have to wait to receive them again very soon. Best regards. Maxi Guaglianone

Núria

from Tarragona
Rated
9
Travelled in February 2019
This review has been translated  
"In general, we liked everything"

Hotel Mercure Andorra

Dear Nuria: Thank you very much and see you next time. Best regards. Maxi Guaglianone

Julia

NS/NC
Rated
7.7
Travelled in February 2019
This review has been translated  
"The SPA is very good and the breakfast full."
"Very old rooms and very small bathroom!"
These customers have rated the accommodation but haven't made a specific comment:

Daniel

of Barcelona
Rated
9.7
Travelled in February 2019

Ricard

NS/NC
Rated
5
Travelled in February 2019
This review has been translated  
"A very friendly waiter from Córdoba"
"The pool tiles would do with cleaning"

Albert

NS/NC
Rated
6
Travelled in December 2018
This review has been translated  
"Cleansed"
"Very hot, no double bed, facilities full of small children. It is not for a young couple this hotel definitely"

Jean-françois

NS/NC
Rated
8
Travelled in December 2018
This review has been translated  
"Location of the hotel"
"We could not participate in Christmas Eve because there was no room we were not told that we had to book"

Guillermo

NS/NC
Rated
9
Travelled in December 2018
This review has been translated  
"Free services (spa, children's area, wifi ...)"
"Breakfast could be a little more complete with respect to pastry, ..."

Hotel Mercure Andorra

Dear Customer: Thank you very much for choosing us and for leaving us your comment. We are pleased to know that the Spa and the children's area have been to your liking. We will send your valuation on the pastry to the corresponding Department. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Carolina

of NS/NC
Rated
7.2
Travelled in December 2018

Cristian

of Barcelona
Rated
8
Travelled in December 2018

Carols Javier

of NS/NC
Rated
8.3
Travelled in June 2018

Celine

of NS/NC
Rated
8.3
Travelled in April 2018

Jordi

NS/NC
Rated
8.7
Travelled in December 2018
Automatic translation from catalan  
"The price of the hotel parking ... € 23 per day. Being customers of the hotel the car park should be cheaper. Also, we were not informed that this service cost this price."

Hotel Mercure Andorra

Dear Client: In the General Services section of the Hotel in Esquiades.com you can see that it has "Internal Payment Parking". We understand that the price is agreed by a 4 star Hotel of the Capital Center. Thanks for visiting. Yours faithfully. Maxi Guaglianone

POMIER Gersende

NS/NC
Rated
10
Travelled in July 2018
Automatic translation from french  
"Everything was perfect. Buffet Hotel impeccable and very large choice. The price for the pack that I had Hotel + breakfast + access to the spa + Evening meal + entrance to the circus of the sun and 3 hours to Caldèa is really surprising it is normally just the price for the night of the Hotel is 115 € the all !!!"

Marcos

from Tarragona
Rated
10
Travelled in March 2018
This review has been translated  
"Family hotel, a few meters from the center of Andorra, spa, wifi, quality food and well-maintained facilities. Overall perfect for a few days."
"Nothing, everything perfect."

Hotel Mercure Andorra

Dear Marcos, We appreciate your kind comment and we are proud to know that the services offered are very well received by our clients. Thank you for choosing us and we hope to see you again soon. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:

Cristian

of Barcelona
Rated
8.5
Travelled in March 2018

Eric

of Yvelines
Rated
8.3
Travelled in February 2018

David

of NS/NC
Rated
8.7
Travelled in February 2018

David

of NS/NC
Rated
8
Travelled in February 2018

Javier

from Cantabria
Rated
9.7
Travelled in February 2018
This review has been translated  
"Spa and towel service."
"They do not have bathrobes to access the spa. It is advisable to take your own to avoid going in a swimsuit from the rooms."

Alejandro

NS/NC
Rated
8
Travelled in February 2018
This review has been translated  
"We asked for a double room with a double bed and when we got there we found two single beds. In addition, the Wi-Fi did not work properly, it was going to happen and very little time, you had to connect it and disconnect it constantly to see if one of those worked well."

Mireia

NS/NC
Rated
10
Travelled in February 2018
This review has been translated  
"Cleaning throughout the hotel. The staff very friendly. The buffet breakfast perfect, lots of variety."
"In the spa you can not relax for the amount of people and children there"
These customers have rated the accommodation but haven't made a specific comment:

Pablo

of Asturias
Rated
8
Travelled in February 2018

Ines

of NS/NC
Rated
8
Travelled in February 2018

Dani

of NS/NC
Rated
9
Travelled in February 2018

Gael

of NS/NC
Rated
8.7
Travelled in February 2018

Joaquin

NS/NC
Rated
7.7
Travelled in February 2018
This review has been translated  
"FAMILY room with children."
"Excessive price Mattress not very comfortable."

Núria

from Girona
Rated
7.6
Travelled in February 2018
This review has been translated  
"The bed is very comfortable"
"A little old the hotel especially the shower. Face the food"

Manuel

NS/NC
Rated
9.6
Travelled in February 2018
This review has been translated  
"Very comfortable room, quite full spa to be in a hotel."
"We did not get breakfast at the hotel because we thought the price was a little high ..."
These customers have rated the accommodation but haven't made a specific comment:

Pedro

of Barcelona
Rated
8
Travelled in February 2018

Christophe

of Girona
Rated
9.7
Travelled in February 2018

María Belén

of NS/NC
Rated
8
Travelled in February 2018

Ivan Felipe

of NS/NC
Rated
10
Travelled in February 2018

Jose Carlos

NS/NC
Rated
5.2
Travelled in February 2018
This review has been translated  
"The cleanliness of the impeccable room, the very comfortable bed, what less to expect from a "SUITE", which incidentally I have to confess that it was the same size as my apartment in Barcelona."
"I went on a romantic trip for Valentine's Day and as soon as we got to the room we found two single beds .... I requested at the reception and they alleged alleged conditions of "availability" regarding the type of bed. They got us an SUITE with an extra payment of € 40. Parking 24 € a day, I received my car with symptoms of having slept on the street and the radio antenna I found it on the dashboard ... Regarding the food at the Hard Rock Café has been the worst experience of my life, insurmountable, I had only seen such cases in the movies, never again this kind of reservations, never again."

Javier

from Tarragona
Rated
9.3
Travelled in February 2018
This review has been translated  
"Everything in general is perfect shooting to excellent."
"The only thing that I would highlight is that I would like the bathrooms renovated. Because they are pretty deteriorated."
These customers have rated the accommodation but haven't made a specific comment:

Lorenzo

of Tarragona
Rated
8.7
Travelled in February 2018

Ferran

of NS/NC
Rated
7.7
Travelled in February 2018

No Reply

of NS/NC
Rated
9
Travelled in January 2018

Carles

of NS/NC
Rated
8.3
Travelled in January 2018
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Distance

GRANDVALIRA - ENCAMP
Cable-Car
7.5 km
14 min
Caldea
1.3 km
4 min
Inuu
1.3 km
4 min
Cable-Car
6.2 km
12 min
Distance from slopes
10.1 km
18 min
ORDINO-ARCALíS - ORDINO - ARCALíS
Distance from slopes
23.2 km
37 min
1.53734
1.3 km
4 min
1.53734
1.3 km
4 min
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