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Hotel Mercure Andorra
Carrer De La Roda, 2, Ad 500, Andorra La Vella
About
Hotel Mercure 4 *, your hotel in Andorra la Vella!
The Mercure Hotel, of range 4 stars, is located in the municipality of Andorra la Vella, near the center. Whatever the reason for your trip, you will love this hotel.
If you go skiing, it is less than 10km from the first accesses to the ski resorts (Encamp in Grandvalira and Pal-Arinsal in Vallnord). In addition, there is a public transport stop just 50 meters walk from the hotel.
In summer, its location makes it perfect for shopping, relaxing in Caldea, and everything you can imagine.
V ija with children? You will love knowing that you have a game room for them.
If you want to relax, the hotel has a free SPA area . It has a sauna, Turkish bath, jacuzzi, indoor pool and gym.
Does your pet also want to go on a trip? Great! Because the hotel admits animals with no weight limit! (direct payment at the hotel).
It also has an indoor car park (direct payment at the hotel, it is not possible to book it in advance). And if you are a skier, you will love knowing that you have a free ski-guard :-)
To consider!
- If you hire dinners, remember that your price does not include drinks (unless specified otherwise in your reservation). They are a direct payment service in the accommodation.
- The Health Center does not allow the entry of children under 16 years of age alone. Yes they can access in case of being accompanied by an adult, regardless of their age.
Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation. Last updated on 06/02/2016.
The restaurant will adapt its services according to any situation that is presented and these may vary at any time.
Good to know
They are pet-friendly and wish to ask you to read the following info:
- Maximum weight: No weight limit!
- Price:17 €/night and pet
Please note that some accommodations may have some restrictions for pets (they cannot be left alone in the room / apartment or that they are not allowed in certain areas of the accommodation).
Please confirm that you are travelling with your pet via Manage My Booking so we can notify the accommodation in advance :)
More Info
- Check in: from 14:00h.
- Check out: before 12:00h.
- Breakfast schedule: From 07: 30h to 11: 00h
- Lunch schedule: From 1:00 p.m. to 3:00 p.m.
- Dinner schedule: From 8:00 p.m. to 11:00 p.m.
- Price of cots: Free (upon request and availability)
- Price of the indoor car park: € 25 / night (subject to availability)
- Access to the SPA: Gratuitous. Hours: from 9:30 a.m. to 9:30 p.m. There is no minimum age for access, but children must be accompanied by an adult.
- Save skis: € 2 deposit.
- Bar-cafeteria hours: from 08: 00h to 00: 00h
Services
Hotel Services
- 24 h reception
- Restaurant
- Bar
- Heating
- Air-conditioning in the main facilities
- Meeting Room
- Massage Parlour
- Sauna
- Jacuzzi
- Fitness Centre
- Indoor swimming pool
- Games room
- Public Car Park (available near the accommodation)
- Elevator
- Turkish bath
- Tanning Service
- Balcony
- Indoor Car Park (to be paid at reception)
- Pet-Friendly on request (check fee)
- Free Lugagge Room
- Ski Lockers for a fee
- Spa (free access)
- Free Wi-Fi
- Children's pool (summer season).
- Gluten-free food on request
- Dairy-free milk on request
- Free Baby Cot (on request)
- Suitable for those with reduced mobility
Room Services
- TV
- Bathtub
- Telephone
- Toilet
- Hairdryer
- Heating
- Air Conditioning
- Desk
Offers: Hotel Mercure Andorra
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Inúu Wellness Attitude
Inúu Wellness Attitude
Inúu Wellness Attitude
Inúu Wellness Attitude
Inúu Wellness Attitude
Inúu Wellness Attitude
Mountain Hotels
Mountain Hotels
Romantic Getaways
Rating
8.1
140
reviews
100% verified!
Want to know more?
Want to know more?
Note detail:
Rooms
7.7 / 10
Hotel Facilities
8 / 10
Cleanliness
8.6 / 10
Food Quality
8.4 / 10
Staff
8.3 / 10
Price
7.6 / 10
Recommended for:
Single Party
8%
Young couples
22%
Senior couples
18%
Families
36%
Friends
16%
No response
3%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 7.3 / 10
Free Wi-Fi
Rated: 7.3 / 10
Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Mercure Andorra (showing @@mostrades@@ most recent from 140).
(showing @@mostrades@@ out of 140)
Claude
from Gironde
Rated
8
Travelled in March 2020
"Unlimited spa and hospitality and location of the hotel and cleanliness"
"The room a bit small and a bit old"
Daria
NS/NC
Rated
9.7
Travelled in February 2020
"Good location, very helpful staff, a lot of space in the lobby (convenient if you travel with a big group of friends)"
"Hotel parking is very expensive (more than 20 euros per day)"
Gerardo
from Madrid
Rated
8
Travelled in February 2020
"The food at breakfast and dinner varied. The wifi when it worked (because sometimes it disconnected) was going pretty well. The sauna, jacuzzi and children's play area."
"The pool water somewhat cold. The price of the garage exaggerated. I think it was € 23 per night."
These customers have rated the accommodation but haven't made a specific comment:
Federico
of NS/NC
Rated
9.7
Travelled in January 2020
Marina
of NS/NC
Rated
8.4
Travelled in February 2020
Pablo
NS/NC
Rated
3.2
Travelled in February 2020
"At the Mercure Hotel you are treated the same if you are a Platinum member of Accor."
Jasmin
from Barcelona
Rated
7.2
Travelled in February 2020
"The rooms very clean and with all the details, in addition to beautiful and pleasant."
"The spa area very improvable, the water was cold in all the pools."
Borja
from Barcelona
Rated
6
Travelled in February 2020
"A very expensive parking (normally is for free at many hotels) and poor wifi."
Hotel Mercure Andorra
Dear Borja:
We regret not having met your expectations.
Best regards.
Maxi Guaglianone
Irina
NS/NC
Rated
7.7
Travelled in January 2020
"In general everything good and good buffet"
"The spa area service was not so friendly ..."
Javier
NS/NC
Rated
7.6
Travelled in January 2020
"Good staff attention"
"Buffet breakfast excessively expensive if you pay at the hotel"
Joel
NS/NC
Rated
7.3
Travelled in January 2020
"Location"
"Wifi"
Raula_
NS/NC
Rated
7.7
Travelled in January 2020
"The Spa and the location"
"Poor soundproofing of the rooms and you need a face lift to the rooms, missing plugs"
Hotel Mercure Andorra
Dear Customer: Thank you very much for choosing us and for leaving us your comment. We are pleased to know that the Spa and location have been to your liking. We will send your room evaluations to the corresponding Department. Best regards. Maxi Guaglianone
Joan
from Tarragona
Rated
10
Travelled in December 2019
"Very central"
Hotel Mercure Andorra
Dear Joan, Thank you very much and see you next time. Best regards. Maxi Guaglianone
Maria Dolores
from Lleida
Rated
10
Travelled in July 2019
"Excellent treatment of staff, and facilities, we will be back !!!"
Paquita
NS/NC
Rated
9.3
Travelled in July 2019
"Most"
"The food I sub-ordered the second course."
These customers have rated the accommodation but haven't made a specific comment:
Silvia
of NS/NC
Rated
8.3
Travelled in December 2019
Carole
of NS/NC
Rated
9.7
Travelled in October 2019
Juan Carlos
of NS/NC
Rated
6.3
Travelled in July 2019
Naiara
of NS/NC
Rated
8.7
Travelled in July 2019
Maria José
NS/NC
Rated
7
Travelled in July 2019
"How central it is. Perfect for circ de soleil"
"It was 4 * that I did not see anywhere, it's a very old hotel that needs renovation"
Elena
NS/NC
Rated
7.3
Travelled in July 2019
"Leisure services: swimming pool and solarium. Children's playroom Situation of the hotel."
"We were not told at the hotel that the parking price was not included."
Marta
from Barcelona
Rated
9
Travelled in February 2019
"The spaciousness of the rooms. The attention of the staff, the breakfast"
"The spa area too crowded and full of kids splashing. Impossible to relax"
These customers have rated the accommodation but haven't made a specific comment:
Juan Antonio
of Álava
Rated
8.3
Travelled in March 2019
Jose Carlos
of NS/NC
Rated
8
Travelled in March 2019
Natali
of NS/NC
Rated
7.6
Travelled in March 2019
Eric
of Barcelona
Rated
10
Travelled in March 2019
Sandra
from Barcelona
Rated
8.3
Travelled in February 2019
"The attention of the hotel staff, the spacious rooms and the very comfortable beds."
"After a day without rest we wanted to get to the spa and be able to relax. Honestly the spa I did not see anywhere, I just saw a pool full of children jumping and screaming uncontrollably. In short, no relaxation."
Ainhoa
NS/NC
Rated
9.7
Travelled in February 2019
"Since I was little, I went to the hotels of the Prestige chain. They are really incredible; and the unbeatable treatment."
Hotel Mercure Andorra
Dear Ainhoa: Nothing pleases us more to know that our customers always remain at ease in our facilities, because they give us the guideline that we continue on the right track. Thank you very much for continuing to choose us and leave us your kind comment. We only have to wait to receive them again very soon. Best regards. Maxi Guaglianone
Núria
from Tarragona
Rated
9
Travelled in February 2019
"In general, we liked everything"
Hotel Mercure Andorra
Dear Nuria: Thank you very much and see you next time. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:
Miguel
of NS/NC
Rated
8
Travelled in February 2019
Daniel
of Barcelona
Rated
9.7
Travelled in February 2019
Julia
NS/NC
Rated
7.7
Travelled in February 2019
"The SPA is very good and the breakfast full."
"Very old rooms and very small bathroom!"
Ricard
NS/NC
Rated
5
Travelled in February 2019
"A very friendly waiter from Córdoba"
"The pool tiles would do with cleaning"
Albert
NS/NC
Rated
6
Travelled in December 2018
"Cleansed"
"Very hot, no double bed, facilities full of small children. It is not for a young couple this hotel definitely"
Jean-françois
NS/NC
Rated
8
Travelled in December 2018
"Location of the hotel"
"We could not participate in Christmas Eve because there was no room we were not told that we had to book"
Guillermo
NS/NC
Rated
9
Travelled in December 2018
"Free services (spa, children's area, wifi ...)"
"Breakfast could be a little more complete with respect to pastry, ..."
Hotel Mercure Andorra
Dear Customer: Thank you very much for choosing us and for leaving us your comment. We are pleased to know that the Spa and the children's area have been to your liking. We will send your valuation on the pastry to the corresponding Department. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:
Carolina
of NS/NC
Rated
7.2
Travelled in December 2018
Cristian
of Barcelona
Rated
8
Travelled in December 2018
Carols Javier
of NS/NC
Rated
8.3
Travelled in June 2018
Celine
of NS/NC
Rated
8.3
Travelled in April 2018
Jordi
NS/NC
Rated
8.7
Travelled in December 2018
"The price of the hotel parking ... € 23 per day. Being customers of the hotel the car park should be cheaper. Also, we were not informed that this service cost this price."
Hotel Mercure Andorra
Dear Client: In the General Services section of the Hotel in Esquiades.com you can see that it has "Internal Payment Parking". We understand that the price is agreed by a 4 star Hotel of the Capital Center. Thanks for visiting. Yours faithfully. Maxi Guaglianone
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Where are you going?
Andorra
Andorra
Grandvalira
Vallnord Pal-Arinsal
Ordino-Arcalís
Where are you going?
France
French Alps
Tignes and Val d'Isère (Tignes Zone)
Val d'Isère and Tignes ( Zone Val d'Isere)
Les 2 Alpes
Val Thorens + Orelle
Les Trois Vallées
Alpe d'Huez
Chamonix Montblanc Unlimited
Pra Loup
La Rosière (Espace San Benardo)
Serre Chevalier
Chamonix Le Pass
French Pyrenees
AX 3 Domaines
Grand Tourmalet & La Mongie
Gourette
Piau Engaly
Saint-Lary
Font Romeu
Luz Ardiden
Les Angles
Pierre Saint Martin
Peyragudes
Cauterets
Where are you going?
Spain
Catalan Pyrenees
Boí Taüll
Aragonese Pyrenees
Formigal
Cerler
Panticosa
Astun and Candanchú (Pyrenees)
Sierra Nevada
Sierra Nevada
Other Ski resorts
Valdelinares
Javalambre
Where are you going?
Switzerland
Swiss Alps
Davos Klosters Mountains
Zermatt (Matterhorn)
Les 4 Vallées (Verbier, Nendaz, Veysonnaz , Thyon)
What do you fancy?
Our wellness holidays
Caldea - Andorra
Caldea 3 hours (morning ticket)
Caldea 3 hours (afternoon ticket)
Caldea 3 hours (evening ticket)
Caldea 4h + 20-min massage
2 hours in Caldea + Lunch at the Aquatic Restaurant
Caldea + Dinner in MediterraneanRestaurant + Show
Caldea + Dinner at the Aquatic Restaurant + Show
Inúu - Andorra
Inúu 4 hours (morning ticket)
Inúu 4 hours (afternoon ticket)
Inúu 4 hours (evening ticket)
Inúu + 60-minute full body massage
Inúu 4 hours (afternoon ticket) + Dinner at Restaurante Mediterráneo
Inúu 4 hours (morning ticket) +Lunch at Restaurante Mediterráneo
What do you fancy?
Andorra
Caldea - Andorra
Caldea 3 hours (morning ticket)
Caldea 3 hours (afternoon ticket)
Caldea 3 hours (evening ticket)
Caldea 4h + 20-min massage
2 hours in Caldea + Lunch at the Aquatic Restaurant
Caldea + Dinner in MediterraneanRestaurant + Show
Caldea + Dinner at the Aquatic Restaurant + Show
Inúu - Andorra
Inúu 4 hours (morning ticket)
Inúu 4 hours (afternoon ticket)
Inúu 4 hours (evening ticket)
Inúu + 60-minute full body massage
Inúu 4 hours (afternoon ticket) + Dinner at Restaurante Mediterráneo
Inúu 4 hours (morning ticket) +Lunch at Restaurante Mediterráneo
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Distance
Caldea 3 hours (morning ticket)
Caldea
1.3 km
4 min
Inúu 4 hours (morning ticket)
Inuu
1.3 km
4 min
Caldea 3 hours (afternoon ticket)
Caldea
1.3 km
4 min
Caldea 3 hours (evening ticket)
Caldea
1.3 km
4 min
