en
Español
Català
Français
Portuguese
Hotel Mercure Andorra
Carrer De La Roda, 2, Ad 500, Andorra La Vella
Hotel Mercure 4 *, your hotel in Andorra la Vella!
The Mercure Hotel, of range 4 stars, is located in the municipality of Andorra la Vella, near the center. Whatever the reason for your trip, you will love this hotel.
If you go skiing, it is less than 10km from the first accesses to the ski resorts (Encamp in Grandvalira and Pal-Arinsal in Vallnord). In addition, there is a public transport stop just 50 meters walk from the hotel.
In summer, its location makes it perfect for shopping, relaxing in Caldea, and everything you can imagine.
V ija with children? You will love knowing that you have a game room for them.
If you want to relax, the hotel has a free SPA area . It has a sauna, Turkish bath, jacuzzi, indoor pool and gym.
Does your pet also want to go on a trip? Great! Because the hotel admits animals with no weight limit! (direct payment at the hotel).
It also has an indoor car park (direct payment at the hotel, it is not possible to book it in advance). And if you are a skier, you will love knowing that you have a free ski-guard :-)
To consider!
- If you hire dinners, remember that your price does not include drinks (unless specified otherwise in your reservation). They are a direct payment service in the accommodation.
- The Health Center does not allow the entry of children under 16 years of age alone. Yes they can access in case of being accompanied by an adult, regardless of their age.
Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation. Last updated on 06/02/2016.
Good to know
They are pet-friendly and wish to ask you to read the following info:
- Maximum weight: No weight limit!
- Price:17 €/night and pet
- Guests have to notify in advance if they are going to travel with their pet. It can be done through the contact form on Esquiades.com.
- Check in: from 14:00h.
- Check out: before 12:00h.
- Breakfast schedule: From 07: 30h to 11: 00h
- Lunch schedule: From 1:00 p.m. to 3:00 p.m.
- Dinner schedule: From 8:00 p.m. to 11:00 p.m.
- Price of cots: Free (upon request and availability)
- Price of the indoor car park: € 25 / night (subject to availability)
- Access to the SPA: Gratuitous. Hours: from 9:30 a.m. to 9:30 p.m. There is no minimum age for access, but children must be accompanied by an adult.
- Save skis: € 2 deposit.
- Bar-cafeteria hours: from 08: 00h to 00: 00h
24h reception
Restaurant
Bar
Heating
Air-conditioning in the main facilities
Meeting Room
Massage Parlour
Sauna
Jacuzzi
Fitness Centre
Indoor swimming pool
Games room
Public Car Park (available near the accommodation)
Elevator
Turkish bath
Tanning Service
Balcony
Children's Playground
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Indoor Car Park (to be paid at reception)
Pet-Friendly on request (check fee)
Free Lugagge Room
Ski Lockers for a fee
Spa (free access)
Free Wi-Fi
Children's pool (summer season).
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Suitable for those with reduced mobility
TV
Bathtub
Telephone
Toilet
Hairdryer
Heating
Air Conditioning
Desk
Deals Hotel Mercure Andorra
Easter
March
Half Term
Christmas
Ski in Carnival
Weekend
January
Midweek Breaks
Weekly Specials
New Year
March Mid-Winter Breaks
Short Breaks
March
Easter
Half Term
Christmas
Ski in Carnival
January
Weekly Specials
Midweek Breaks
New Year
Weekend
March Mid-Winter Breaks
Short Breaks
March
Easter
Half Term
Christmas
Weekend
Ski in Carnival
January
Midweek Breaks
Weekly Specials
New Year
March Mid-Winter Breaks
Short Breaks
1 night + 1 ski pass
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Spa Deals
Inúu Wellness Attitude
Inúu Wellness Attitude
Mountain Hotels
Mountain Hotels
Romantic Getaways
Spa Deals
Spa Deals
Inúu Wellness Attitude
Inúu Wellness Attitude
Spa Deals
Average rating
8.3
125
reviews
100% verified!
Want to know more?
Want to know more?
Note detail:
Rooms
7.8 / 10
Hotel Facilities
8.4 / 10
Cleanliness
8.9 / 10
Food Quality
8.6 / 10
Staff
8.4 / 10
Price
7.7 / 10
Recommended for:
Single Party
7.0%
Young couples
22.2%
Senior couples
17.5%
Families
35.0%
Friends
15.2%
No response
3.1%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 7.8 / 10
Free Wi-Fi
Rated: 7.8 / 10
Who writes the reviews?
All comments are posted by real Esquiades.com customers.
How can I post my opinion?
Easy and quick. After your trip, we will send your survey.
And...
You will be able to see all the reviews posted for each accommodation.
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Mercure Andorra (showing @@mostrades@@ most recent from 125).
(showing @@mostrades@@ from 125)
Maria Dolores
from Lleida
Rated
10
Travelled in July 2019
"Excellent treatment of staff, and facilities, we will be back !!!"
Paquita
NS/NC
Rated
9.3
Travelled in July 2019
"Most"
"The food I sub-ordered the second course."
Maria José
NS/NC
Rated
7
Travelled in July 2019
"How central it is. Perfect for circ de soleil"
"It was 4 * that I did not see anywhere, it's a very old hotel that needs renovation"
These customers have rated the accommodation but haven't made a specific comment:
Carole
of NS/NC
Rated
9.7
Travelled in October 2019
Juan Carlos
of NS/NC
Rated
6.3
Travelled in July 2019
Naiara
of NS/NC
Rated
8.7
Travelled in July 2019
Juan Antonio
of Álava
Rated
8.3
Travelled in March 2019
Elena
NS/NC
Rated
7.3
Travelled in July 2019
"Leisure services: swimming pool and solarium. Children's playroom Situation of the hotel."
"We were not told at the hotel that the parking price was not included."
Marta
from Barcelona
Rated
9
Travelled in February 2019
"The spaciousness of the rooms. The attention of the staff, the breakfast"
"The spa area too crowded and full of kids splashing. Impossible to relax"
Sandra
from Barcelona
Rated
8.3
Travelled in February 2019
"The attention of the hotel staff, the spacious rooms and the very comfortable beds."
"After a day without rest we wanted to get to the spa and be able to relax. Honestly the spa I did not see anywhere, I just saw a pool full of children jumping and screaming uncontrollably. In short, no relaxation."
These customers have rated the accommodation but haven't made a specific comment:
Jose Carlos
of NS/NC
Rated
8
Travelled in March 2019
Natali
of NS/NC
Rated
7.6
Travelled in March 2019
Eric
of Barcelona
Rated
10
Travelled in March 2019
Miguel
of NS/NC
Rated
8
Travelled in February 2019
Ainhoa
NS/NC
Rated
9.7
Travelled in February 2019
"Since I was little, I went to the hotels of the Prestige chain. They are really incredible; and the unbeatable treatment."
Hotel Mercure Andorra
Dear Ainhoa: Nothing pleases us more to know that our customers always remain at ease in our facilities, because they give us the guideline that we continue on the right track. Thank you very much for continuing to choose us and leave us your kind comment. We only have to wait to receive them again very soon. Best regards. Maxi Guaglianone
Núria
from Tarragona
Rated
9
Travelled in February 2019
"In general, we liked everything"
Hotel Mercure Andorra
Dear Nuria: Thank you very much and see you next time. Best regards. Maxi Guaglianone
Julia
NS/NC
Rated
7.7
Travelled in February 2019
"The SPA is very good and the breakfast full."
"Very old rooms and very small bathroom!"
These customers have rated the accommodation but haven't made a specific comment:
Daniel
of Barcelona
Rated
9.7
Travelled in February 2019
Ricard
NS/NC
Rated
5
Travelled in February 2019
"A very friendly waiter from Córdoba"
"The pool tiles would do with cleaning"
Albert
NS/NC
Rated
6
Travelled in December 2018
"Cleansed"
"Very hot, no double bed, facilities full of small children. It is not for a young couple this hotel definitely"
Jean-françois
NS/NC
Rated
8
Travelled in December 2018
"Location of the hotel"
"We could not participate in Christmas Eve because there was no room we were not told that we had to book"
Guillermo
NS/NC
Rated
9
Travelled in December 2018
"Free services (spa, children's area, wifi ...)"
"Breakfast could be a little more complete with respect to pastry, ..."
Hotel Mercure Andorra
Dear Customer: Thank you very much for choosing us and for leaving us your comment. We are pleased to know that the Spa and the children's area have been to your liking. We will send your valuation on the pastry to the corresponding Department. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:
Carolina
of NS/NC
Rated
7.2
Travelled in December 2018
Cristian
of Barcelona
Rated
8
Travelled in December 2018
Carols Javier
of NS/NC
Rated
8.3
Travelled in June 2018
Celine
of NS/NC
Rated
8.3
Travelled in April 2018
Jordi
NS/NC
Rated
8.7
Travelled in December 2018
"The price of the hotel parking ... € 23 per day. Being customers of the hotel the car park should be cheaper. Also, we were not informed that this service cost this price."
Hotel Mercure Andorra
Dear Client: In the General Services section of the Hotel in Esquiades.com you can see that it has "Internal Payment Parking". We understand that the price is agreed by a 4 star Hotel of the Capital Center. Thanks for visiting. Yours faithfully. Maxi Guaglianone
POMIER Gersende
NS/NC
Rated
10
Travelled in July 2018
"Everything was perfect. Buffet Hotel impeccable and very large choice. The price for the pack that I had Hotel + breakfast + access to the spa + Evening meal + entrance to the circus of the sun and 3 hours to Caldèa is really surprising it is normally just the price for the night of the Hotel is 115 € the all !!!"
Marcos
from Tarragona
Rated
10
Travelled in March 2018
"Family hotel, a few meters from the center of Andorra, spa, wifi, quality food and well-maintained facilities. Overall perfect for a few days."
"Nothing, everything perfect."
Hotel Mercure Andorra
Dear Marcos, We appreciate your kind comment and we are proud to know that the services offered are very well received by our clients. Thank you for choosing us and we hope to see you again soon. Best regards. Maxi Guaglianone
These customers have rated the accommodation but haven't made a specific comment:
Cristian
of Barcelona
Rated
8.5
Travelled in March 2018
Eric
of Yvelines
Rated
8.3
Travelled in February 2018
David
of NS/NC
Rated
8.7
Travelled in February 2018
David
of NS/NC
Rated
8
Travelled in February 2018
Javier
from Cantabria
Rated
9.7
Travelled in February 2018
"Spa and towel service."
"They do not have bathrobes to access the spa. It is advisable to take your own to avoid going in a swimsuit from the rooms."
Alejandro
NS/NC
Rated
8
Travelled in February 2018
"We asked for a double room with a double bed and when we got there we found two single beds. In addition, the Wi-Fi did not work properly, it was going to happen and very little time, you had to connect it and disconnect it constantly to see if one of those worked well."
Mireia
NS/NC
Rated
10
Travelled in February 2018
"Cleaning throughout the hotel. The staff very friendly. The buffet breakfast perfect, lots of variety."
"In the spa you can not relax for the amount of people and children there"
These customers have rated the accommodation but haven't made a specific comment:
Pablo
of Asturias
Rated
8
Travelled in February 2018
Ines
of NS/NC
Rated
8
Travelled in February 2018
Dani
of NS/NC
Rated
9
Travelled in February 2018
Gael
of NS/NC
Rated
8.7
Travelled in February 2018
Joaquin
NS/NC
Rated
7.7
Travelled in February 2018
"FAMILY room with children."
"Excessive price Mattress not very comfortable."
Núria
from Girona
Rated
7.6
Travelled in February 2018
"The bed is very comfortable"
"A little old the hotel especially the shower. Face the food"
Manuel
NS/NC
Rated
9.6
Travelled in February 2018
"Very comfortable room, quite full spa to be in a hotel."
"We did not get breakfast at the hotel because we thought the price was a little high ..."
These customers have rated the accommodation but haven't made a specific comment:
Pedro
of Barcelona
Rated
8
Travelled in February 2018
Christophe
of Girona
Rated
9.7
Travelled in February 2018
María Belén
of NS/NC
Rated
8
Travelled in February 2018
Ivan Felipe
of NS/NC
Rated
10
Travelled in February 2018
Jose Carlos
NS/NC
Rated
5.2
Travelled in February 2018
"The cleanliness of the impeccable room, the very comfortable bed, what less to expect from a "SUITE", which incidentally I have to confess that it was the same size as my apartment in Barcelona."
"I went on a romantic trip for Valentine's Day and as soon as we got to the room we found two single beds .... I requested at the reception and they alleged alleged conditions of "availability" regarding the type of bed. They got us an SUITE with an extra payment of € 40. Parking 24 € a day, I received my car with symptoms of having slept on the street and the radio antenna I found it on the dashboard ... Regarding the food at the Hard Rock Café has been the worst experience of my life, insurmountable, I had only seen such cases in the movies, never again this kind of reservations, never again."
Anna
NS/NC
Rated
9.7
Travelled in February 2018
"Very spacious room Very complete breakfast"
Javier
from Tarragona
Rated
9.3
Travelled in February 2018
"Everything in general is perfect shooting to excellent."
"The only thing that I would highlight is that I would like the bathrooms renovated. Because they are pretty deteriorated."
These customers have rated the accommodation but haven't made a specific comment:
Lorenzo
of Tarragona
Rated
8.7
Travelled in February 2018
Ferran
of NS/NC
Rated
7.7
Travelled in February 2018
No Reply
of NS/NC
Rated
9
Travelled in January 2018
Carles
of NS/NC
Rated
8.3
Travelled in January 2018
Distance
GRANDVALIRA
- ENCAMP
Cable-Car
7.5 km
14 min
Caldea
1.3 km
4 min
Inuu
1.3 km
4 min
VALLNORD PAL-ARINSAL
- PAL
Cable-Car
6.2 km
12 min
Distance from slopes
10.1 km
18 min
ORDINO-ARCALíS
- ORDINO - ARCALíS
Distance from slopes
23.2 km
37 min
1.53734
1.3 km
4 min
1.53734
1.3 km
4 min
