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Hotel Arbella

Cta. Coll D´ordino, S/n., Ad300, Ordino
Hotel Information     Services    

About

The Arbella 3 * hotel is located in the town of Ordino .


Its perfect location will allow you to access the Vallnord ski slopes through the Ordino entrance area as it is only 10 minutes away by vehicle

The hotel has free outdoor car park, indoor car park (for a fee), free Wi-Fi connection throughout the hotel, ski storage, restaurant, bar - cafeteria and children's area.

The rooms have television, wifi connection, safe and bathroom with shower or bathtub.


After a day of skiing, take the opportunity to visit the capital of the Principality of Andorra and enjoy its leisure and shopping offer.

 

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.


Please note that the restaurant may change its services at any time without prior notice.

Good to know

They are pet-friendly and wish to ask you to read the following info: 

  • Maximum weight: No weight limit!
  • Price: 12 €/night and pet
  • Pets cannot be left alone in the room.
  • They cannot access the restaurant.

Please note that some accommodations may have some restrictions for pets (they cannot be left alone in the room / apartment or that they are not allowed in certain areas of the accommodation).

 

Please confirm that you are travelling with your pet via Manage My Booking so we can notify the accommodation in advance :)

More Info

  • Check in: between 15:00 and 22:00h.
  • Check out: before 12:00h.
  • Breakfast hours: a shift will be assigned upon your arrival.
  • Cleaning: request this service upon arrival.

Services

Hotel Services
  • Restaurant
  • Bar
  • Heating
  • Air-conditioning in the main facilities
  • Elevator
  • Balcony
  • Free outdoor car park
  • Indoor car park (to be paid at reception)
  • Pet-Friendly on request (check fee)
  • Free Ski Lockers
  • Free Lugagge Room
  • Cots available at the hotel (Extra Fee and Request in Advance)
  • Free Wi-Fi
  • Gluten-free food on request
  • Dairy-free milk on request
  • Continental Breakfast
  • Suitable for those with reduced mobility

Room Services
  • TV
  • Telephone
  • Toilet
  • Amenities
  • Shower or bathub
  • Hairdryer
  • Heating
  • Free Wi-Fi in the rooms
  • Safe to be paid at reception
  • Desk

Offers:  Hotel Arbella

Vallnord Pal-Arinsal    
Grandvalira    
Ordino-Arcalís    
Caldea 3 hours (morning ticket)    
Caldea 3 hours (afternoon ticket)    
Caldea 3 hours (evening ticket)    
Caldea 4h + 20-min massage    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Caldea + Dinner at the Aquatic Restaurant + Show    
Inúu 4 hours (morning ticket)    
Inúu 4 hours (afternoon ticket)    
Inúu 4 hours (evening ticket)    
Inúu entry of 5 hours + Massage 60 min    
Inúu 4 hours (morning ticket) +Lunch at Restaurante Mediterráneo    
Vallnord Pal-Arinsal + Caldea    
Hotels in Andorra    
Vallnord Pal-Arinsal + Inúu    
Hotel + Ski passes from 133€
Cta. Coll d´Ordino, s/n. AD300 Ordino
Customer reviews of Hotel Arbella
Score
8

93 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
7.5 / 10
Hotel Facilities
8.1 / 10
Cleanliness
8.4 / 10
Food Quality
7.5 / 10
Staff
8.6 / 10
Price
7.8 / 10
Recommended for:
Single Party
11%
Young couples
29%
Senior couples
14%
Families
24%
Friends
20%
No response
5%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 9.1 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Arbella (showing @@mostrades@@ most recent from 93).

Juan

NS/NC
Score
5.3
Travelled in February 2020
Automatic translation from catalan  
"It has a good location. Italian restaurant next door, recommended."
"The coffee in the machine buffet is awful. The wifi signal is null. The mattress is very uncomfortable. You hear all the noises, steps, talk of the other rooms. The heat is radiant, but the room thermostat did not work ... It was very hot."

Toni

from Barcelona
Score
8.7
Travelled in January 2020
This review has been translated  
"Quiet place, the reforms they are doing are very good. The breakfast is correct."
"Nothing in particular"

Mercedes

NS/NC
Score
9.3
Travelled in January 2020
This review has been translated  
"It is a small hotel with a rustic decoration and everything very well maintained, with details that make your stay very pleasant. The buffet food is homemade and very good"
"The rooms a bit small. The children's bunk made noise and the mattresses could be of better quality."
These customers have rated the accommodation but haven't made a specific comment:

Olga

of NS/NC
Score
7
Travelled in February 2020

Claudia

of Barcelona
Score
9.7
Travelled in February 2020

Mar

of NS/NC
Score
9
Travelled in January 2020

Pablo

of Barcelona
Score
9.3
Travelled in January 2020
These customers have rated the accommodation but haven't made a specific comment:

Carmen

of NS/NC
Score
8.7
Travelled in January 2020

Judith

of Barcelona
Score
9
Travelled in January 2020

Malak

of NS/NC
Score
9.7
Travelled in January 2020

Isaac

of Barcelona
Score
8
Travelled in January 2020

Gerard

from Barcelona
Score
4.3
Travelled in December 2019
This review has been translated  
"The rooms leave much to be desired in comparison to the decoration and detail of the reception. They sell it as a mountain refuge but it is far from reality."

Soraya

from Castellón
Score
9.7
Travelled in December 2019
This review has been translated  
"The hotel is familiar and, the large room we travel with 2 dogs."

Pilar

from Barcelona
Score
4.5
Travelled in December 2019
This review has been translated  
"The staff"
"When we arrived at the hotel after skiing, at the moment of opening the shower faucet the brown water began to come out and with enough dirt. After letting the water run for more than an hour, we talked to the hotel manager and she gave us the chance to take a shower in the next room that was empty, we accepted and by chance the room tap had the same problem. So we were showering three days with dirty water, since there were no more rooms or other options."
These customers have rated the accommodation but haven't made a specific comment:

Jaume

of NS/NC
Score
10
Travelled in December 2019

Sílvia

of NS/NC
Score
8.7
Travelled in December 2019

Javier

of NS/NC
Score
4
Travelled in December 2019

Jordi

of NS/NC
Score
7.7
Travelled in December 2019

ZEUS

NS/NC
Score
7.3
Travelled in December 2019
This review has been translated  
"The hotel itself, great wifi. And the dining room well. Normal food and great place"
"I believe nothing A radiator in the room to dry snow clothes. The ground is radiant"

Eva

NS/NC
Score
8.3
Travelled in March 2019
This review has been translated  
"Service at the hotel excellent! Very good breakfast and very very friendly people !!"
"The only thing I did not like was that there were no barriers in the bunk, so our daughter could not sleep upstairs :( but she would have liked it a lot !! And they told us that they have barbers when we left: ((that was just sad because that we would have changed the stay a lot ..."
These customers have rated the accommodation but haven't made a specific comment:

Marc

of NS/NC
Score
8.4
Travelled in December 2019

Gemma

of Barcelona
Score
5.8
Travelled in February 2019

Laia

of Barcelona
Score
8.3
Travelled in February 2019

Gerard

of NS/NC
Score
8
Travelled in February 2019

Carmen

NS/NC
Score
4.8
Travelled in March 2019
This review has been translated  
"I liked the area, very quiet and beautiful."
"We played in the attic, a room with corner roof super short and uncomfortable half room had to be shrunk, did not renew soap or toilet paper and all this the door did not close, the TV was broken and the remote did not work, we got the solution of changing rooms the next day as they were all occupied and there it was we ate the same room another day more."

Oscar

from Barcelona
Score
5.7
Travelled in January 2019
This review has been translated  
"Very good location, free outdoor parking and good WiFi."
"Good morning This weekend we have made a break to enjoy our favorite sport. For this reason we have encintado an offer agreed with esquiadas.com. It was not the first time we had gone to the hotel we chose and as we had been treated very well and the hotel was fine we decided to accept the offer. When we arrived in Andorra we did not know very well where our forfeited would be because we had two days and one night. When calling the hotel they were very friendly. We enjoyed the day of nine and went down to the hotel. This is where the bad part started. When entering the room towards excessive heat and trying to regulate the temperature we found that the thermostat was broken. We went to shower and we only had a single bottle of gel and shampoo for both of us. The faucet in the shower fired towards all sides less. The pipe was about to break and you could not pull the tank because it was broken. Another unfortunate anecdote happened to us at breakfast. The cook and the assistant did not wear a kitchen uniform, but if we had blue gloves we could recognize them. If that was not enough, we could see how the cook played with a dog that was loose around with gloves on. After that scene we... picked up and left. We consider that they should check the quality of the hotels they offer on their website."
More 
These customers have rated the accommodation but haven't made a specific comment:

Miriam

of NS/NC
Score
8.7
Travelled in February 2019

Marta

of NS/NC
Score
9
Travelled in February 2019

Gemma

NS/NC
Score
7.7
Travelled in January 2019
This review has been translated  
"For me it is the fourth time I go and it is one of the best hotels in Andorra, although the food is nothing special, it is a nice and cozy hotel. Good price quality ratio. I will come back for sure!"

Gerard

from Barcelona
Score
8.7
Travelled in January 2019
This review has been translated  
"The dog in the photos was there, and he lived up to it."
"The cow was missing and no trace of snow in the morning"

Meritxell

NS/NC
Score
10
Travelled in December 2018
This review has been translated  
"Excellent situation to go skiing to ordino, spacious and very clean room, excellent heating. Breakfast buffet very varied. It has a small asphalted esplanade in front of the hotel which can fit about 15 cars. Excellent treatment and kindness of the hotel workers and receptionists."

NS/NC
Score
8.8
Travelled in December 2018
This review has been translated  
"Very good location to go to the tracks of Ordino Arcalis. We traveled with our pet and they treated us terrific."
"A little high the price of pet per night, in fact you should not charge for that service I think ...."

Jana

from Barcelona
Score
7.3
Travelled in March 2018
This review has been translated  
"Hotel with a lot of charm and perfect treatment"
"Very thin cushions and little food"
These customers have rated the accommodation but haven't made a specific comment:

Jose Rafael

of NS/NC
Score
8.3
Travelled in December 2018

José Miguel

of Barcelona
Score
6.3
Travelled in December 2018

Nuria

of NS/NC
Score
7.3
Travelled in March 2018

Soraya

of NS/NC
Score
8.7
Travelled in March 2018

Albert

from Barcelona
Score
9.7
Travelled in February 2018
This review has been translated  
"Breakfast and personal treatment"
"We arrived at the hotel and the heating was not turned on in the room. We went to dinner outside and when it came back it was already hot. Still, they offered stoves or room change."

Miguel Angel

from Barcelona
Score
8.3
Travelled in February 2018
This review has been translated  
"Very attentive in everything! Large room with terrace"
"Nothing"

Alexandra

NS/NC
Score
5.8
Travelled in February 2018
Automatic translation from catalan  
"The deal has been very good"
"In our case, in the wall of the bath we had a handful of long stuck hair."
These customers have rated the accommodation but haven't made a specific comment:

Borja

of Alicante
Score
7
Travelled in February 2018

Marçal

of Barcelona
Score
7.3
Travelled in February 2018

Ivet

of NS/NC
Score
9
Travelled in January 2018

Pau

of Barcelona
Score
8.3
Travelled in January 2018

Esquiador

from Barcelona
Score
7.7
Travelled in February 2018
This review has been translated  
"The reception and bar of the hotel were decorated with very good taste. The breakfast is varied, but not exceptional either. As for the services such as the slogan for skis, and also the treatment to the public, they were good."
"The room was quite normal, it was not ostentatious, rather it was somewhat dated. There is a shower and no dish, which can make it difficult for people with less mobility. The blind of the room did not descend completely. It should also be noted that there are very few parking spaces for the capacity of the hotel, and you should park sometimes far."

Maria

NS/NC
Score
6.7
Travelled in January 2018
This review has been translated  
"Good value for money."
"Much noise, inconsistency between the reception and dining room of the hotel and the rooms. Breakfast a fair bit."

Julian

NS/NC
Score
8.3
Travelled in January 2018
This review has been translated  
"Very good service at the hotel reception and food"
"The room is correct but I would recommend updating it to the lobby level."
These customers have rated the accommodation but haven't made a specific comment:

Antoni

of NS/NC
Score
7.7
Travelled in January 2018

Rubén

of NS/NC
Score
5.3
Travelled in January 2018

No Reply

of NS/NC
Score
6
Travelled in January 2018
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Select the ski resort

Distance

Grandvalira - Encamp
Cable-Car
12.1 km
17 min
Vallnord Pal-Arinsal - Pal
Cable-Car
2.9 km
5 min
Distance to the Ski Resort
6.8 km
11 min
Ordino-Arcalís - Ordino - Arcalís
Distance to the Ski Resort
15.5 km
23 min
See map