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Hotel Spa Diana Parc

Ctra. General – Arinsal, Ad400 , Arinsal
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The 5* Diana Parc Hotel is part of the Princess Parc complex. The hotel was completely renovated in 2014 and offers all kinds of amenities wrapped in the luxury of a 5* hotel, it has its own Louis XV gourmet Restaurant with a daily menu and a la carte menu with an open kitchen.

 

The rooms have been renovated and decorated mixing modern and classic styles we can say that the Wellness centre and spa together with the Aquarium cocktail bar. The 5 star Hotel Diana Parc is located 150 metres from the Arinsal gondola lift, offers direct access to the ski slopes and allows you to reach the capital in 15 minutes, Andorra la Vella. 

 

Modernity, comfort and luxury are the elements that define the new 5* Diana Parc in order to rest, relax and leisure focused for couples and family tourism. The common areas such as the bowling alley, the lobby bar and the Wellness Spa end up defining the otel as a hotel in which comfort, relaxation and leisure have a perfect mix. We invite you to discover the new facilities and during your next stay in Andorra.

 

Some of the detailed services may have to be paid at the accommodation. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

  • Check in: from 14:00h.
  • Check out: before 11:00h.
  • Breakfast schedule: from 07: 30h to 10: 30h
  • Lunch schedule (at Hotel Princesa Parc): from 12:30 p.m. to 2:30 p.m.
  • Dinner schedule: from 7:30 p.m. to 10:30 p.m.
  • Piano-bar schedule: from 08: 30h to 00: 00h
  • Bar-bowling hours: from 5:00 p.m. to 1:00 p.m.
  • Cocktail bar schedule: from 6:00 p.m. to 1:00 p.m.
  • Cribs: € 9 / night. Upon request and availability.
  • Exterior car park: Gratuitous. Upon request and availability.
  • Indoor car park for a fee: € 10 / day. According to the availability at your arrival :-)
  • Access to the SPA: € 15 per person and 2-hour session for adults and children over 11 years and € 10 per child (from 3 to 10 years) and 2-hour session. Adult hours: Monday to Friday from 1:00 pm to 9:00 pm; Saturdays from 12:00 a.m. to 9:00 p.m. and Sundays from 09:00 a.m. to 1:00 p.m. Children's schedule: Monday to Saturday from 2:00 pm to 6:00 pm and Sundays from 11:00 am to 1:00 pm (always accompanied by an adult). Minimum access age: 3 years.
  • Miniclub: Available for children from 3 to 11 years old. Hours: to consult in the accommodation. | Operational during the months of July and August and during the ski season.
  • Flip flops: € 1.50

Distance

GRANDVALIRA - ENCAMP
Cable-Car
13.4 km
19 min
Caldea
9.7 km
14 min
Inuu
9.7 km
14 min
ORDINO-ARCALíS - ORDINO - ARCALíS
Distance from slopes
21.7 km
32 min
24h reception
Restaurant
Bar
Heating
Not Pet-Friendly
Sauna
Jacuzzi
Fitness Centre
Games room
Public Car Park (available near the accommodation)
Elevator
Body and Facial Care Treatments
Children's Club
Children's Playground
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Menu)
Outdoor Car Park (to be paid at reception)
Indoor Car Park (to be paid at reception)
Baby Cots (free and on request)
Spa (for a fee)
Outdoor Heated Pool
Free Wi-Fi
Loungers
Gluten-free food on request
Dairy-free milk on request
Water bed
Suitable for those with reduced mobility
Pool sunshade
TV
Telephone
Toilet
Shower or Bathub
Hairdryer
Heating
Free Wi-Fi in rooms
Desk

Deals Hotel Spa Diana Parc

Vallnord Pal-Arinsal    
Ordino-Arcalís    
Caldea Spa Centre    
Caldea 4h + 20-min partial body massage    
Inúu Wellness Attitude    
Caldea + Dinner at the Aquatic Restaurant + Show    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Inúu + 60-minute full body massage    
Inúu 4 hours in the afternoon + Mediterranean Restaurant Dinner    
Hotels in Andorra    
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Customer reviews of Hotel Spa Diana Parc
Average rating
8.3

55 reviews
10 0
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Note detail:
Rooms
8.4 / 10
Hotel Facilities
8.5 / 10
Cleanliness
8 / 10
Food Quality
9.2 / 10
Staff
8.4 / 10
Price
7.7 / 10
Recommended for:
Single Party
4.1%
Young couples
34.1%
Senior couples
22.8%
Families
26.0%
Friends
8.9%
No response
4.1%
Wi-Fi in the hotel:
Free Wi-Fi
Rate: 7.5 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your trip, we will send your survey.
 And...
You will be able to see all the reviews posted for each accommodation.
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Spa Diana Parc (showing @@mostrades@@ most recent from 55).

Álvaro

NS/NC
Rate
9.3
Travelled in August 2019
Automatic translation from spanish  
"All perfect"
"The shilling was given to us later since the room was not ready, check out too early at 10:00"

Steve

NS/NC
Rate
7.3
Travelled in March 2019
Automatic translation from french  
"Champagne on arrival"
"The little dej no bowl that complicated cups for chocolate and milk was frowned"

Joan Antoni

NS/NC
Rate
9.7
Travelled in March 2019
Automatic translation from spanish  
"Everything very good in general. The all-inclusive option is highly recommended. Hotel with very good services and an unbeatable location. Correct staff and excellent catering service"
"Res to highlight."
These customers have rated the accommodation but haven't made a specific comment:

Mireia

of NS/NC
Rate
8.2
Travelled in February 2019

Jordi

from Barcelona
Rate
9
Travelled in February 2019
Automatic translation from catalan  
"Very clean hotel, with very friendly and attentive staff. Offers good amount of fun services"
"Small room and mattress too soft. Wi-Fi does not work very well and you have to put the password every time you enter the hotel"

Esther

NS/NC
Rate
8
Travelled in February 2019
""

Eric

from Barcelona
Rate
10
Travelled in February 2019
Automatic translation from spanish  
"The hotel staff are excellent. Reception: a good reception and farewell. Restaurant: The food was very tasty (great chefs). The staff very attentive and give very good recommendations for choosing the dishes. Bars and recreational area: Magnificent attention, very good cocktail shakers, leisure is in very good condition. Spa: perfect area to relax after a day of skiing. Massage: Excellent massagist, good advice and good hands. It is a good service. With the offer I got, I was able to enjoy the entire hotelier, and I have no complaints. I would happily repeat with himself pack. In summary, I felt at home."
"The heating is a little high, but turning off the radiators, you're great."

Ana

from Barcelona
Rate
8.7
Travelled in December 2018
Automatic translation from spanish  
"The truth is that the entire hotel is spectacular and the food excellent"
"The cleanliness of the rooms, we went 2 couples and in the 2 rooms there were hairs on the floor and bad smell of the sink"

Velin

from Madrid
Rate
9.3
Travelled in December 2018
Automatic translation from spanish  
"Great hotel with very complete services and facilities. The magnificent treatment of the staff attracts attention. Rich and varied breakfast. Besides, you can ask for several things from the kitchen for free. In the evenings they played piano at the bar, there were several activities for the kids, bowling, some spectacle as well. In general the prices within the hotel were unacceptable."
"Nothing special"

Diego

from Tarragona
Rate
7
Travelled in December 2018
Automatic translation from spanish  
"The spa is very well quite spacious and varied different saunas. The Diana park 5 stars the restaurant very nice but very little quantity."
"The rooms for 5 stars very small. And the dinners are scarce and for the price one could give better food quality"
These customers have rated the accommodation but haven't made a specific comment:

Josep

of NS/NC
Rate
5
Travelled in December 2018

Berta

of NS/NC
Rate
9.3
Travelled in December 2018

Nathalie

of NS/NC
Rate
7.2
Travelled in December 2018

Andrea

of NS/NC
Rate
7.8
Travelled in November 2018

Mélanie

NS/NC
Rate
8.4
Travelled in November 2018
Automatic translation from french  
"Beautiful room very luxurious, bed very very big and super comfortable, great views, hotel very well located, bathroom large and nice"
"Spa a bit expensive, a pity that the bathroom's bathrobe is so noisy"

Angel

from Valencia
Rate
8.7
Travelled in April 2018
Automatic translation from spanish  
"Good staff attention and quality of food in the restaurant"
"Quadruple room with space a little for just four people, being a five star hotel."

Álvaro

from Segovia
Rate
8.7
Travelled in March 2018
Automatic translation from spanish  
"The room is very well equipped, with everything you need, such as minibar, safe, hairdryer, hydromassage, amenities. Excellent cuisine and treatment of the restaurant and floor staff. The hotel has everything, spa, pub, cafeteria, restaurants, games room, everything very well. Near the cable car of Arinsal."
"Deformed mattress. Only two Spanish channels were visible. Barrizal parking."
These customers have rated the accommodation but haven't made a specific comment:

Jankel

of Barcelona
Rate
8.3
Travelled in November 2018

Alagie

of Barcelona
Rate
8.7
Travelled in March 2018

Paloma

of NS/NC
Rate
8.3
Travelled in March 2018

Eric

of Lleida
Rate
8.3
Travelled in February 2018

Jose. Joaquín

from Madrid
Rate
8.3
Travelled in March 2018
Automatic translation from spanish  
"Situation next to cable car, quality restoration, beautiful setting, spa ....."
"All good"

Marc

NS/NC
Rate
2.6
Travelled in March 2018
Automatic translation from spanish  
"Nothing"
"It is not a hotel of 5 * or much less, unless jumping pieces of the bath is one, that there were hairs of other guests another, and that the size was ridiculous. There would be more colored lights everywhere than in a Chinese bazaar, another, in short, a disaster. We were not guided by anything that they had on esquidaes.com since we were recommended and we expected something of the height of 5 *. A part of the hotel, pay € 10 to change the dates (it is in the clause, I paid without problem), but they put the delivery date wrong and have to call 4 times to 902 to resolve it and after a day receive an email asking for another payment to modify your error and having to call 902 again to resolve it and not having to pay, is neither pleasant nor simple. I would have appreciated that it was simpler. That it would come a little closer to what we expected. For your knowledge, the cable car located near the hotel, does not work for the passes that I bought with your voucher, having to take the car half an hour to get to the slopes. Another failure of mine to trust what is said on your website. Thanks for being able to value."

Esquiades.com

We feel the inconvenience caused in terms of management. Marc, in your confirmation voucher you have a contact telephone number for clients, through which you can make arrangements and modifications whenever you need it. We are sorry that the accommodation has not provided you with a satisfactory experience. For us it is very important to be able to reach the satisfaction of our clients in all their experiences, and we feel that this time it has not been like that. We have sent your comments to the corresponding department and will be taken into account internally, as well as on the part of the accommodation, as we believe it is important that they know all the opinions of their guests and in this way they are encouraged to improve these aspects. We want to thank you for the time you have taken to inform us of this situation, and it is very important for us to know all the details of our clients' experiences in order to keep improving. We would very much like you to give us a new opportunity to be able to offer you new experiences that are to your liking. Thank you for dedicating your time and, above all, thanks for your trust. Regards, The Esquiades.com team

Nigel

NS/NC
Rate
9
Travelled in February 2018
"The Spa was a bonus after skiing."
"Beautiful hotel but for a 5star it was basic enough and disagree being charged extra for the SPA use."
These customers have rated the accommodation but haven't made a specific comment:

Daniel

of Barcelona
Rate
10
Travelled in February 2018

????

of Barcelona
Rate
10
Travelled in January 2018

Fabien

of NS/NC
Rate
8
Travelled in January 2018

Roser

of NS/NC
Rate
9
Travelled in January 2018

Virginie

from Hérault
Rate
9.3
Travelled in February 2018
Automatic translation from french  
"Large room with comfortable bedding. Mountain and village view. Very competent and attentive staff. Excellent dinner at the Louis XV restaurant."
"The spa water a bit cold"

Fernando

NS/NC
Rate
8.3
Travelled in February 2018
Automatic translation from spanish  
"The staff very friendly. The Diana restaurant with a very rich menu and extensive wine list. The spacious and comfortable bed. Very close to the gondola lift."
"The loose cleaning. A swirl of hairs was 2 days in the bathroom. The jacuzzi was not cleaned almost during our stay. And a little piece of paper of a chocolate accompanied us during the 4days. It is not important but it means that they do not take great care in cleaning"

Stuart

NS/NC
Rate
10
Travelled in February 2018
Automatic translation from spanish  
"The attention of the staff was exceptional and in the same way the food of the restaurant"
"I think the spa was a bit overvalued at 15 the entrance"
These customers have rated the accommodation but haven't made a specific comment:

Jordi

of NS/NC
Rate
9.3
Travelled in January 2018

Elena

of Girona
Rate
10
Travelled in January 2018

Ignasi

of Tarragona
Rate
7
Travelled in January 2018

Sandra

from Barcelona
Rate
3.8
Travelled in January 2018
Automatic translation from spanish  
"Only it is close to the slopes. The maitre d 'was very kind. The rest is horrible."
"This hotel is NOT a 5 star. The bed is small, the decoration makes you laugh, it is very bad taste, Wi-Fi does not arrive in the room, small room, uncomfortable bed, you have to cross half the hotel to get to the elevator. We will NOT return."

Constantino

from Baleares
Rate
8.7
Travelled in January 2018
Automatic translation from spanish  
"The situation in relation to the ski slopes and how well prepared it is for families"

Manuel

NS/NC
Rate
6.8
Travelled in December 2017
Automatic translation from spanish  
"The proximity to the ski slopes"
"Very small room to be a 5 star"

Ainoa

NS/NC
Rate
10
Travelled in December 2017
Automatic translation from spanish  
"An appropriate place to leave ski equipment. The staff and the food exceptional. The detail of giving us a bottle of water is a great one (especially for the clueless who do not remember to buy). Hotel with many spaces with different activities (spa, bowling, lounge with sofas)"
"The heating of the room very high, you get to have heat even with the windows open. If you do not know that the hotel diana and princess are of the same chain you do not fall that the reception is the same. The interior parking could be a little cheaper."

Sébastien

from Haute-Garonne
Rate
9
Travelled in June 2017
Automatic translation from french  
"Superb hotel of very high standard. Thank you for everything"
These customers have rated the accommodation but haven't made a specific comment:

Xavi

of Barcelona
Rate
7.7
Travelled in December 2017

Paloma

of NS/NC
Rate
8.3
Travelled in December 2017

Verdu

of NS/NC
Rate
8
Travelled in November 2017

Salvador

of NS/NC
Rate
8.3
Travelled in July 2017

Maria

NS/NC
Rate
9.7
Travelled in February 2017
Automatic translation from spanish  
"All the treatment has generally been good."
"Excessive price of dinner."

Raquel

from Barcelona
Rate
7
Travelled in January 2017
Automatic translation from spanish  
"Room good views and modern. Whirlpool tub in the room."
"The bed a bit small. Having to pay 16 € per person for the wellness being housed in the 5 stars."
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