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Hotel Cérvol
Av. Santa Coloma, 46, Ad500, Andorra La Vella
Hotel Information     Services    

About

The 3-star Hotel Cérvol is located in Andorra la Vella, about a 20-minute walk from the shopping area.

If you are skiing, you can ski either in the Grandvalira Ski Resort (the nearest access is Encamp) or Vallnord Ski Resort (nearest access is the cable car in La Massana to Pal-Arinsal). Both resorts are about a 15-20-minutes drive.

There are 93 rooms, a cafeteria and a restaurant that serves a buffet breakfast and dinner. There is Wi-Fi throughout the hotel.

Want to relax? There is an area with gym, sauna and Turkish bath. And there also is a game room with pool table and other games. Great if you are travelling with children!

If you are a skier, there are ski lockers free of charge (10€ deposit for the key). The hotel offers 2 car parks: in the same building, there's an indoor car park (limited spaces and extra charge) and, behind the hotel, there's an outdoor car park (limited spaces and extra charge).

 

To consider!

  • If you add dinner to your bookig, drinks are not included (unless specified). You must pay for them at the hotel.
  • This hotel doesn't serve lunch.
  • Bare in mind that in Andorra the standard is different to other countries. 

 

Some of the services listed may be extras to be paid at the hotel. You can check their rates once there. This information is subject to change by the accommodation.

Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 15:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: from 07: 30h to 10: 30h
  • Dinner schedule: from 8:00 p.m. to 10:30 p.m.
  • Bar-cafeteria schedule: from 08: 30h to 00: 00h
  • Cribs: Free. Upon request and availability.
  • Indoor car park for a fee: € 16.72 / night. According to the availability at your arrival :-)
  • Outdoor car park for a fee: € 11.50 / night. According to the availability at your arrival :-)
  • Ski storage: Gratuitous. Deposit of € 10.
  • Access to the gym, sauna and Turkish bath: € 3.50 / access
  • Safe deposit box: € 6 / stay

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Air-conditioning in the main facilities
  • Not Pet-Friendly
  • Sauna
  • Fitness Centre
  • Games room
  • Elevator
  • Turkish bath
  • Balcony
  • Indoor car park (to be paid at reception)
  • Paid outdoor car park
  • Free Ski Lockers
  • Free Lugagge Room
  • Free Wi-Fi
  • Pool table
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • Suitable for those with reduced mobility
Room Services
  • TV
  • Telephone
  • Toilet
  • Shower or bathub
  • Hairdryer
  • Heating
  • Free Wi-Fi in the rooms
  • Safe to be paid at reception
  • Desk
See more

Offers:  Hotel Cérvol

Vallnord Pal-Arinsal    
Grandvalira    
Ordino-Arcalís    
Hotel + Ski passes from 96€
Av. Santa Coloma, 46 AD500 Andorra la Vella
Customer reviews of Hotel Cérvol
Score
7.1
663 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
6.4 / 10
Hotel Facilities
7 / 10
Cleanliness
7.3 / 10
Food Quality
6.7 / 10
Staff
7.7 / 10
Price
7.2 / 10
Recommended for:
Single Party
10%
Young couples
25%
Senior couples
14%
Families
21%
Friends
24%
No response
10%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 7.4 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
You'll find your review on our site as well as from fellow travellers!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Cérvol (showing @@mostrades@@ most recent from 663).

Maria

NS/NC
Score
4.5
Travelled in March 2020
This review has been translated  
Show message in original language
"The reception staff, very correct"
"The room smelled damp, the bathroom door was "scarf" about 12cm, the cut-out covers also open in poor condition and in another color, there were fluff under the bed, the two single beds had the mattress sunk in the center."

Carmen

NS/NC
Score
6
Travelled in February 2020
This review has been translated  
Show message in original language
"Cleaning"
"Very hot in the room, you could not sleep well."
These customers have rated the accommodation but haven't made a specific comment:

Andres

of NS/NC
Score
7.7
Travelled in March 2020

Gabriel

of Baleares
Score
6
Travelled in February 2020

No Reply

of NS/NC
Score
8
Travelled in February 2020

Lilibeth Andrea

of Valencia
Score
7.3
Travelled in February 2020

Óscar Lars

NS/NC
Score
8.5
Travelled in February 2020
This review has been translated  
Show message in original language
"The incredible rooms and hotel"
"The food included in half board of poor quality, disastrous."

Joan

NS/NC
Score
1.5
Travelled in February 2020
This review has been translated  
Show message in original language
"Being able to take a hot shower."
"Room 411 had humidities in the wall. The room towards a strong musty smell just entered. The mattress was spring and was very uncomfortable to sleep. The furniture was very old and without any charm. The food was dry and in very bad taste. The orange was yellow, and I dared not approve. The spaghetti was horrible and dry. In the meal they made you pay until the water of drinking., It was not included according to them in the price. The staff was very unfriendly and unfriendly. In general a hotel to never come back."

Guzman

NS/NC
Score
8
Travelled in February 2020
This review has been translated  
Show message in original language
"Well, the second we are and we will surely return."
"Nothing to review."
These customers have rated the accommodation but haven't made a specific comment:

Soledad

of NS/NC
Score
7.3
Travelled in February 2020

Laetitia

of NS/NC
Score
5.2
Travelled in February 2020

Maria Remei

of Barcelona
Score
7.7
Travelled in February 2020

David

of NS/NC
Score
6.8
Travelled in February 2020

Vanessa

NS/NC
Score
10
Travelled in February 2020
This review has been translated  
Show message in original language
"The variety of food."
"The wifi worked very slow."

ESK

from Tarragona
Score
8
Travelled in January 2020
This review has been translated  
Show message in original language
"Quality / price ratio"
"Single beds, antique look"
These customers have rated the accommodation but haven't made a specific comment:

Paula

of NS/NC
Score
10
Travelled in January 2020

Miriam

of NS/NC
Score
8.7
Travelled in January 2020

Maria Angels

of NS/NC
Score
8
Travelled in January 2020

Laura

of Barcelona
Score
6.7
Travelled in January 2020

Oriol

NS/NC
Score
9.7
Travelled in January 2020
This review has been translated  
Show message in original language
"The price is excellent"
"The garage fills quickly, old hotel that not old"

Ignacio

from Tarragona
Score
8.3
Travelled in January 2020
This review has been translated  
Show message in original language
"Great quality / price, something away from the center but you can still walk. Spacious and comfortable rooms."
These customers have rated the accommodation but haven't made a specific comment:

Victor

of NS/NC
Score
8.7
Travelled in January 2020

Marc

NS/NC
Score
10
Travelled in January 2020
This review has been translated  
Show message in original language
"The parking. It is very bad to park in the area and the hotel does not include parking, they are € 16 per day. Really expensive."

Sonia

NS/NC
Score
6
Travelled in December 2019
This review has been translated  
Show message in original language
"The localization"
"The first day dinner inedible, very little variety and nal cooked In general the state of the hotel regulat, quite badly soundproofed"

Carlos

from Zaragoza
Score
3.5
Travelled in December 2019
This review has been translated  
Show message in original language
"Dining room staff (waiters and supervisor) and wifi."
"They do not reserve Parkin, but when I finally get a place, I return from the tracks and find the car of the “monitor” of the gym in my place. Having to wait for him to take it out. For my flip, the first day we went to the gym to see him and said monitor a little more and he kicks me out of the same gym saying that to get in there, you have to pay. As for the food, the breakfast is quite complete and you can eat but the dinners were horrible. My wife did not sit well and stuck all day vomiting. In short, the people who work there, would have to remember where they came from because between the bitter receptionist and the frustrated gym monitor, they made the good service of others be tainted by their bad companions."

Miguel

NS/NC
Score
6.3
Travelled in December 2019
This review has been translated  
Show message in original language
"Friendliness of the staff"
"Too much heat in the rooms during the day."
These customers have rated the accommodation but haven't made a specific comment:

Catalina

of NS/NC
Score
7
Travelled in December 2019

Oscar

of NS/NC
Score
6.3
Travelled in December 2019

Montserrat

of Barcelona
Score
8.7
Travelled in April 2019

Meritxell

of Tarragona
Score
7.3
Travelled in March 2019

Samuel

NS/NC
Score
4.8
Travelled in December 2019
This review has been translated  
Show message in original language
"We were locked in the parking elevator inside the car with children and we had more than 45 min, of them more than 20 to be able to contact them since they did not answer either the interior telephone or the alarm that the elevator has, anyway Very bad attention in an emergency, the rooms very old furniture and super uncomfortable beds in short I do not recommend this hotel at all"

Maria Inmaculada

from Castellón
Score
7
Travelled in November 2019
This review has been translated  
Show message in original language
"The hotel correct rooms and attention very well"
"Loose dinner buffet"

Noelia

NS/NC
Score
6.3
Travelled in November 2019
This review has been translated  
Show message in original language
"I had to pay separately for hotel facilities such as sauna and Turkish bath"
These customers have rated the accommodation but haven't made a specific comment:

Aurelia

of NS/NC
Score
7.7
Travelled in March 2019

Jairo

of Valencia
Score
6.7
Travelled in March 2019

Jose Maria

of NS/NC
Score
7.7
Travelled in March 2019

Maria

of Tarragona
Score
7.7
Travelled in March 2019

Joan

from Barcelona
Score
9
Travelled in July 2019
Automatic translation from catalan  
Show message in original language
"The attention of the staff"
"Access and parking"

Amparo

NS/NC
Score
7.3
Travelled in July 2019
This review has been translated  
Show message in original language
"It was a very large room"
"In the room there was only one sad chair to sit on, but not a single chair or sofa"

Irene

NS/NC
Score
3.7
Travelled in April 2019
This review has been translated  
Show message in original language
"Great service"
"In our room it smelled terrible and was a little dirty, not at all a 4 * hotel, as much as 2 *. Breakfast very poor and very difficult to park in the area."
These customers have rated the accommodation but haven't made a specific comment:

Tomas

of NS/NC
Score
5.5
Travelled in February 2019

Alberto

of Girona
Score
9.7
Travelled in February 2019

Marc

of NS/NC
Score
8.7
Travelled in February 2019

No Reply

of NS/NC
Score
6
Travelled in February 2019

Julia

NS/NC
Score
7
Travelled in March 2019
This review has been translated  
Show message in original language
"The hotel service was correct but it was not a 4 star hotel or it did not have that quality"

Maria

NS/NC
Score
5.7
Travelled in March 2019
This review has been translated  
Show message in original language
"The WiFi works very well."
"The rooms are very small, the bathrooms very outdated and the cleaning quite lacking. The whole hotel is very old, it needs a reform, since it does not resemble the 4 stars indicated, the characteristics are quite below."

Omar

from Barcelona
Score
5.5
Travelled in March 2019
This review has been translated  
Show message in original language
"Breakfast and little else the truth."
"The walls of the room were paper you could hear everything, go down to the bar to watch the TV (Football) and it looked very bad, very few indoor parking spaces since it is a very difficult area to park,"
These customers have rated the accommodation but haven't made a specific comment:

Toni

of NS/NC
Score
8.3
Travelled in February 2019

Luis

of NS/NC
Score
7
Travelled in February 2019

Francisco Jose

of NS/NC
Score
8.3
Travelled in January 2019

Eloi

of NS/NC
Score
8.8
Travelled in January 2019
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Distance

Grandvalira - Encamp
Cable-Car
8.6 km
16 min
Vallnord Pal-Arinsal - Pal
Cable-Car
7.6 km
17 min
Distance to the Ski Resort
11.5 km
23 min
Ordino-Arcalís - Ordino - Arcalís
Distance to the Ski Resort
24.4 km
40 min
See map
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