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Hostal El Ciervo

Edificio Penibético. Pradollano , 18196, Sierra Nevada
Ski Deals for Hostal el Ciervo for Sierra Nevada
From 04 Apr to 11 Apr
From 05 Apr to 12 Apr
From 06 Apr to 13 Apr

El Ciervo is a mountain hostal located next to the Sierra Nevada ski resort, 200 metres from the Parador  I chairlift, which connects with the slopes, Plaza de Pradollano and the Borreguiles cable-car.

 

This accommodation is located near the two main squares in the resort where it is possible to find shops, cafes, bars, restaurants and night clubs. 

 

The establishment has 52 spacious rooms with a complete bathroom, a safe and heating. Other facilities that the accommodation offers are a restaurant (buffet), a television room and a ski storage room. El Ciervo was completely renovated in 2001.

 

The hotel has big rooms for 4 to 8 people, a television room, a games room and a ski storage room.

 

It does not have double beds, so all rooms have single beds. It is a very comfortable and affordable place to stay in order to enjoy the good access to the ski slopes. This accommodation is recommended for friends and small groups. 

 

 

Some of the detailed services may have to be paid at the accommodation. You can check the rates directly at the accommodation. This information is subject to change by the accommodation.

  • Check in: from 14:00h.
  • Check out: before 12:00h.
  • Breakfast: 8:00 a.m. to 10:30 a.m.
  • Dinner: 20: 00-22: 30
  • Cots: Free (on request and availability)
  • Safe: 2 € / night
24h reception
Restaurant
Bar
Heating
Not Pet-Friendly
Games room
Public Car Park (available near the accommodation)
No Car Park Available
Breakfast (Buffet)
Dinner (Buffet)
Free Ski Lockers
Free Wi-Fi
Pool table
Lounge with TV
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
No elevator
Not wheelchair accessible
TV
Bathtub
Toilet
Amenities
Heating
Safe (to be paid at reception)

Deals Hostal el Ciervo

Sierra Nevada    
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Customer reviews of Hostal el Ciervo
Average rating
7.2

351 reviews
10 0
100% verified!
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Note detail:
Rooms
6 / 10
Hotel Facilities
7 / 10
Cleanliness
7.3 / 10
Food Quality
7 / 10
Staff
8.2 / 10
Price
7.9 / 10
Recommended for:
Single Party
9.9%
Young couples
28.7%
Senior couples
3.4%
Families
13.6%
Friends
41.0%
No response
3.3%
Wi-Fi in the hotel:
Free Wi-Fi
Rate: 6.7 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
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 And...
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hostal el Ciervo (showing @@mostrades@@ most recent from 351).

Jose Manuel

NS/NC
Rate
7.7
Travelled in April 2019
This review has been translated  
"Quality price, near the chair lift."
"That you have to go out to the street to go to breakfast, but in general well."
These customers have rated the accommodation but haven't made a specific comment:

Jose Antonio

of NS/NC
Rate
7.7
Travelled in April 2019

Sergio

of NS/NC
Rate
8
Travelled in April 2019

João

of NS/NC
Rate
8
Travelled in April 2019

Javier

of NS/NC
Rate
8
Travelled in April 2019

Cristina

from Madrid
Rate
5.5
Travelled in April 2019
This review has been translated  
"Good price quality ratio. Great staff, very friendly all. The food is good for what you pay, you can not ask for more; to thank for the wide schedule of both breakfast and dinner. Heating very well and we have not passed neither drop of cold and hot water of 10. Wifi great."
"The smell of the bathroom to pipe and unbearable humidity. The bathrooms need a good renovation, you stayed with the bathtub tap in your hand ... The bathroom curtains were the worst ... Yellow ... Giving a dirty look ... I would not repeat it just for that!"

Nerea

NS/NC
Rate
7.7
Travelled in April 2019
This review has been translated  
"The best the attention received by the workers."
"Being a hostel located in a ski resort would be good to have an elevator or forklift system to transport the equipment."

Jaime

NS/NC
Rate
7.3
Travelled in March 2019
This review has been translated  
"The heating very well, kept the room comfortable all day. The breakfast buffet and hearty dinner, with plenty of variety and good quality"
"The beds are quite improvable as the mattresses are very soft and the bed bases were broken some, which made the beds uncomfortable. Very old cupboards, it would be nice if the furniture is renewed since not even some drawers could be opened. Both the shower and the bathtub were clogged"

Hostal El Ciervo

Dear guest; We thank you for taking part of your time to value us. We are happy to know that our restaurant service was to your liking. We take note of the observations made to carry out the appropriate actions, always to improve the service to our customers. Sincerely, The Direction.
These customers have rated the accommodation but haven't made a specific comment:

Joaquin

of NS/NC
Rate
8
Travelled in April 2019

Iván

of NS/NC
Rate
7
Travelled in April 2019

Joel

of NS/NC
Rate
8
Travelled in April 2019

Francisco José

of NS/NC
Rate
8
Travelled in March 2019

Martina

NS/NC
Rate
6
Travelled in March 2019
This review has been translated  
"I emphasize the professionalism of the hotel staff, they are fantastic!"
"During my stay I had accommodated a couple of schools so the break was fatal. The smell of bathroom plumbing was not very pleasant either."

Hostal El Ciervo

Dear customer; Thank you for choosing us to stay during your stay in Sierra Nevada and the praise for our staff. We take note of your observations to carry out the appropriate measures. We hope to see you again very soon. Sincerely, The Direction.

Guilherme

NS/NC
Rate
8
Travelled in March 2019
"The food"
"The noise of young people"

Hostal El Ciervo

Dear guest; We´re happy to know that our restaurant service met your expectations.We hope to see you again very soon. We take note of your observations to avoid such incidents. Kind regards, La Dirección.    

Raul

NS/NC
Rate
7.7
Travelled in March 2019
This review has been translated  
"The buffet was pretty good"
"The rooms somewhat obsolete."

Hostal El Ciervo

Dear Raúl; We are happy to know that we meet your expectations in relation to our restaurant service. And we thank you for the score awarded. We take note of the observation made to carry out the appropriate actions. We hope to see you again soon. Sincerely, The Direction.
These customers have rated the accommodation but haven't made a specific comment:

Beatriz

of NS/NC
Rate
9
Travelled in March 2019

David

of NS/NC
Rate
10
Travelled in March 2019

Alvaro

of NS/NC
Rate
6
Travelled in March 2019

Iris

of NS/NC
Rate
10
Travelled in March 2019

Jorge

NS/NC
Rate
7
Travelled in March 2019
This review has been translated  
"The treatment of very good personnel, the exquisite food"
"The beds are orrible"

Hostal El Ciervo

Dear Jorge; We are glad that we have fulfilled your expectations regarding the restaurant service and we thank you for the comment to our staff. We take note of the assessments made to carry out the appropriate actions to give the best service to our guests. We hope to see you soon again. Sincerely, The Direction.

Felix

NS/NC
Rate
7.3
Travelled in March 2019
This review has been translated  
"The hotel staff excellent, the deficiencies that the hotel may have covered it with outstanding staff."
"The only thing in the silence of the night was the room next door as if it were inside ours."

Hostal El Ciervo

Dear Felix; We greatly appreciate the compliments to our staff and hope you have had a pleasant stay and have met your expectations. We take note of your observation made. Remember that we have a 24-hour reception to which you can go to let you know any incident and be able to solve it, so that your stay in our establishment is as positive as possible. We hope to see you again soon again. Sincerely, The Direction.

Celia

NS/NC
Rate
7.3
Travelled in March 2019
This review has been translated  
"The value for money"
"The youngest waitress was very dry, and the beds a bit uncomfortable"

Hostal El Ciervo

Dear guest; Thank you for choosing us to stay during your stay in Sierra Nevada and we are glad that we have fulfilled your expectations regarding the quality / price of our establishment. We take note of your observations made to carry out the appropriate actions, always in order to improve our service rendered. We hope to see you again soon again. Sincerely, The Direction.
These customers have rated the accommodation but haven't made a specific comment:

Victor

of NS/NC
Rate
6.3
Travelled in March 2019

53238183z

of NS/NC
Rate
5.2
Travelled in March 2019

Andrzej

of NS/NC
Rate
8.3
Travelled in March 2019

Luis Carlos

of NS/NC
Rate
5.7
Travelled in March 2019

Maria Dolores

from Almeria
Rate
9.2
Travelled in March 2019
This review has been translated  
"Food and staff and cleanliness"
"Mattresses and pillows"

Hostal El Ciervo

Dear Maria Dolores; We are glad that we have met your expectations and that you have liked the restaurant and cleaning service, as well as our staff. In addition, we thank you for the score awarded. We take note of the observations made to carry out the appropriate actions, and thus always offer a better service to our customers. We hope to see you again very soon. Sincerely, The Direction.

Graciela Carmen

NS/NC
Rate
8.7
Travelled in March 2019
This review has been translated  
"Location; value for money; excellent staff attention"
"Dont have a elevator"

Hostal El Ciervo

Dear guest; We are happy to know that we have met your expectations and that you have had a pleasant stay. Thank you for choosing us as your accommodation during your stay in Sierra Nevada. Sincerely, The Direction.

Jose

NS/NC
Rate
8.3
Travelled in March 2019
This review has been translated  
"Large rooms"
"The television is old and does not work in the room"

Hostal El Ciervo

Dear Customer; We appreciate that you have taken part of your time to value us and with such a positive score. We hope that your stay at our establishment has been to your liking. We take note of the observations made to carry out the appropriate measures to always offer a better service to our guests. Sincerely, The Direction.
These customers have rated the accommodation but haven't made a specific comment:

Odin

of Las Palmas
Rate
8
Travelled in February 2019

Carlos

of NS/NC
Rate
7.7
Travelled in March 2019

Francisco Javier

of NS/NC
Rate
9.3
Travelled in March 2019

Jorge

of NS/NC
Rate
8
Travelled in February 2019

Jose Ismael

from Murcia
Rate
3.8
Travelled in March 2019
This review has been translated  
"The attention of the workers of the hotel the Food had pass ...."
"Everything else a cleaning disaster I think you can escape something but those notes do not know what a cleanup from his contrition in the end until they do not improve mattresses and cleaning I do not repeat in the deer ..."

Hostal El Ciervo

Dear guest; We regret not having met your expectations. We take note of the observations made to carry out the appropriate measures to improve the service to our customers always. Sincerely, The Direction.

Rulinet

NS/NC
Rate
7.3
Travelled in March 2019
This review has been translated  
"The room was clean, the mattresses were comfortable, the dinner of the first day, despite being a school type buffet, was very acceptable, the rest of the days very average. The wifi worked very well in the room"
"Rooms a bit noisy, you can hear all of the adjoining rooms, sparse gel and shampoo, no hairdryer. The TV in the room is very old, without remote control and only 4 or 5 channels are seen."

Hostal El Ciervo

Dear Customer; Thank you for taking part of your time to value us. We are happy to have met your expectations and have had a pleasant stay. We hope to see you again soon. Regarding your observations, we inform you that we have hair dryers in reception to provide the guest who requests it. Remember that we have a 24-hour reception and that it is at the complete disposal of the clients for any doubt, request, suggestion or incident. Sincerely, The Direction.

Alberto

NS/NC
Rate
8.3
Travelled in March 2019
This review has been translated  
"Everything more than correct, from the room to the location. Highly recommended in relation quality price"
"The wifi did not connect and the TV either did not work or we did not know how to make it work."

Hostal El Ciervo

Dear Alberto; We greatly appreciate the score awarded and we are glad that your stay at our establishment has been to your liking. We hope to see you again soon! We take note of the observations made to always improve the service to our customers. Sincerely, The Direction.
These customers have rated the accommodation but haven't made a specific comment:

Alicia

of NS/NC
Rate
7
Travelled in March 2019

Ana

of NS/NC
Rate
7.3
Travelled in February 2019

Simon

of NS/NC
Rate
7
Travelled in February 2019

Juan Cristóbal

of NS/NC
Rate
9
Travelled in February 2019

Guillermo

from Madrid
Rate
5.8
Travelled in March 2019
This review has been translated  
"The breakfast was very complete and very good"
"The walls are made of paper, absolutely everything is heard, and we agreed with a group of students on the same floor and could not rest at any time."

Virginia

NS/NC
Rate
6
Travelled in March 2019
This review has been translated  
"Quality - acceptable price ratio. Nice staff deal."
"The inability to park in the vicinity and have a third floor without a lift to climb with all the luggage!"

Julia

from Málaga
Rate
8.3
Travelled in March 2019
This review has been translated  
"Good place to spend the weekend"

Hostal El Ciervo

Dear Julia; We thank you for choosing us for your accommodation during your stay in Sierra Nevada and we hope you have enjoyed your stay at our establishment. We hope to see you again soon. Sincerely, The Direction.
These customers have rated the accommodation but haven't made a specific comment:

Sergio

of Madrid
Rate
6.7
Travelled in February 2019

Jonathan

of Toledo
Rate
9.2
Travelled in February 2019

Rafael

of NS/NC
Rate
8
Travelled in February 2019

Luis

of NS/NC
Rate
6.7
Travelled in February 2019

A M

NS/NC
Rate
7
Travelled in March 2019
This review has been translated  
"Great breakfast and staff"
"The bathroom smells a lot of pipes, not closing the door to the room is fixed. They would need to put air fresheners. The bad dinner."

Hostal El Ciervo

Dear guest; We thank you for choosing us to stay during your stay in Sierra Nevada and we thank you for your assessment of the restaurant service and our staff. We hope to see you again soon. We take note of the observations generated and proceed to carry out the appropriate actions. Sincerely, The Direction.

Sergio

NS/NC
Rate
6.7
Travelled in March 2019
This review has been translated  
"The price quality is not bad"
"The terrible smell of the pipes, although I think it was because of some problem"

Hostal El Ciervo

Dear Customer; Thank you for taking part of your time to value us and we hope you have had a happy stay in your way through the Sierra Nevada. We hope to see you again soon. We take note of the observations made to carry out the appropriate measures. Sincerely, The address.

Eduardo

NS/NC
Rate
6.8
Travelled in March 2019
This review has been translated  
"Food spectacular as the previous time we went. Very good location to be near a chairlift that takes you down to the square. Good attention by the workers."
"This time we have been assigned a room where we were in the center of two rooters and we did not get any Wi-Fi. The TV only saw a channel and they did not give us a solution either. I know that it is going to ski, but if the hotel gives those services, then it must fulfill them."

Hostal El Ciervo

Dear Customer; Thank you for trusting in our establishment again during your stay in Sierra Nevada. We hope to see you again soon. We take note of your observations to carry out the appropriate actions. Sincerely, The Direction.
These customers have rated the accommodation but haven't made a specific comment:

Francisco Jose

of NS/NC
Rate
7.3
Travelled in February 2019

Andrea

of NS/NC
Rate
8.7
Travelled in February 2019

Manuel

of NS/NC
Rate
7
Travelled in February 2019

José Manuel

of NS/NC
Rate
8.3
Travelled in February 2019

Gabriel

NS/NC
Rate
8.7
Travelled in March 2019
This review has been translated  
"The extensive breakfast and dinner times. And there was always everything; very good!"

Hostal El Ciervo

Dear Gabriel; Thank you for your positive comment and having taken part of your time to value us. We hope that the stay in our establishment has been to your liking. We hope to see you again soon again. Sincerely, The Direction.
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