Habitat Zona Media
Edificio Acongra, Urbanización Pradollano, 18196, Sierra Nevada
This apartment complex enjoys a privileged location in the Sierra Nevada, located in the ski resort and within 75 m. 250 meters from the first stop of the Parador chairlift. Guests can enjoy a range of exciting activities in the area.
The apartments are located in the following buildings in the Middle Zone: Monte Oiz, Serraneu, Miramar, Arttyfal, Arttyco, Maribel Arttyco and similar. They are elegantly decorated to create a peaceful and peaceful atmosphere in which to relax completely after a long day on the slopes.
All apartments are fully equipped with electric cooker, fridge, microwave, TV, kitchenware, heating / radiator, bathroom with shower or bathtub. A deposit of € 250 per apartment will be requested and must be deposited with a credit card.
Some of the detailed services can be paid. You can check your rates directly at the accommodation. This information is subject to change by the accommodation.
- Check in: from 17:00h.
- Check out: before 11:00h.
Distance
SIERRA NEVADA
- SIERRA NEVADA
Cable-Car
2.9 km
11 min
Pets not allowed
Elevator
Indoor Car Park (to be paid at reception)
Disabled access
Cloakroom
Connecting rooms
Shower
Kitchen
Fridge
Microwave
Heating
Deals Habitat Zona Media
Easter
Xmas
Ski in Carnival
Week Deals
Ski at Epiphany
Weekend
New Year
Ski in December
Ski On Weekdays
Half Term
Average rating
6.9
46
reviews
100% verified!
Want to know more?
Want to know more?
Note detail:
Rooms
6.7 / 10
Hotel Facilities
6.5 / 10
Cleanliness
6.6 / 10
Staff
8.1 / 10
Price
6.6 / 10
Recommended for:
Single Party
6.6%
Young couples
36.8%
Senior couples
5.3%
Families
10.5%
Friends
38.2%
No response
2.6%
Who writes the reviews?
The comments are posted by customers that have booked through Esquiades.co.uk
How can I post my opinion?
Easy and quick! After your trip, you will receive a survey via e-mail
And...
You will be able to see our customers reviews posted for each accommodation. Check them all out!
We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Habitat Zona Media (showing 25 most recent from 46).
Rebeca
from Alicante
Rate
9.6
Travelled in April 2018
"When we had a problem with the sofa bed that was not in good condition, and was more than obvious, the next day not only had they fixed it, but also, how the mattress was already for the drag, they moved us to another room even better ..Very happy !! .. And very friendly staff all."
Habitat Zona Media
Good evening Rebecca: For next year we will renovate many things in the apartments `so that things like this do not happen. But we appreciate your comment. We always insist to the clients that if they see something that is not right or something they do not like or they are missing, please let us know on the phone that we provide them and we will try to solve it, as we did with you. For that we are, to try that the clients leave the happiest possible. The company always boasts the staff it has. Greetings and we hope to see you again ..
Ignacio
from Madrid
Rate
8
Travelled in April 2018
"Household and services full and very warm"
"A little careless"
Habitat Zona Media
We hope that everything has been to your liking in general. We will try to improve. A greeting
Miriam
NS/NC
Rate
6
Travelled in April 2018
"The size of the apartment, the good disposition of the staff (they left us the parking space a little more time)"
"I think they should inform about exactly what apartment is given and, above all, where it is located ... We in our case would have paid more for another apartment if we had known how high and how far from the chairlift we were .. I do not believe that the cleaning is adequate, especially when they demand that the apartment be cleaned when leaving ... We left it cleaner than it was ... A companion had to sleep on the sofa because the bunk did not seem prepared to stand an adult, let's not say two ... He would creak and move at the minimum!"
Habitat Zona Media
Good afternoon Miriam: It's really the first complaint we received in the whole season of that apartment. Normally the customers are very happy, they asked us for an apartment with a double bed in the bedroom and we did so. Many customers call us to see where their apartment is located. We have different buildings and it is difficult if the client does not contact us. In terms of cleaning we have given a touch of attention to the staff, we are sorry. A greeting
These customers have rated the accommodation but haven't made a specific comment:
Javier
of NS/NC
Rate
6.4
Travelled in April 2018
Daniel
of Salamanca
Rate
7.6
Travelled in April 2018
Manuel
of NS/NC
Rate
7.6
Travelled in April 2018
No Reply
of NS/NC
Rate
7.6
Travelled in March 2018
David
NS/NC
Rate
7
Travelled in April 2018
"Near the chairlift."
"No wifi. You have to get the key from another building (10 minutes walk). The ski tickets are not sent to the reception, we had to wait 30 minutes in line to retrieve them."
Silvia
NS/NC
Rate
3.2
Travelled in April 2018
"Only highlight the proximity to the chairlifts (200 meters)."
"I would start by letting you know that they have free parking, and this is 15 euros a night and it is not in the same building. The room for 2 people (studio). It has a sofa bed, if you can call it that, which fits a person and a half, which is embarrassing. The heating comes and goes, which makes it cold, even being a tiny space. It is poorly insulated and we found the soil soaked in water every morning. As for the kitchen say that it has the right thing. 2 glasses, 2 plates .. And a little more. They do not have a rag to dry or anything, in addition to utensils as normal as a colander, they are conspicuous by their absence, but then we are required to leave everything clean, with what means? Finally the bathroom, full of hairs, really clean the bathroom ??? I would not recommend it to anyone."
Habitat Zona Media
Good afternoon: Free parking does not appear in any of our publications or advertising we have. We always say availability upon arrival and € 15 per night. We have parking in all the buildings, but sometimes they fill up and we give the option to our clients, if they wish, to park in another adjacent building. The sofa is a double sofa bed. As for the rest of the deficiencies with a call, they would have been solved. A greeting
Esquiades.com
We are sorry that the accommodation has not been to your liking, because for us it is very important that you enjoy all aspects of the trip. In your comment you tell us about the parking: we have reviewed the information of this accommodation and it is indicated that it has an internal paid parking, not free. Regarding the other aspects of the accommodation, it is very important to inform the staff at the destination: if they have proof, they can help you. And if you prefer, you can contact us directly. In Esquiades.com we are available to you every day of the year, and in your confirmation voucher you even have a free telephone number for clients traveling. If you contact us and explain the situation, we can mediate with the accommodation and help you to make the experience as satisfactory as possible. We will also transfer your comments to the accommodation so they can take them into account, as they will surely take them into account. We appreciate that you have sent us your opinion, because knowing the experiences of our clients helps us to keep improving. We are at your disposal, Regards, Esquiades.com
Cristina
NS/NC
Rate
5.4
Travelled in April 2018
"The apartment at first did not seem bad just booked for two nights, with the ski pass is well priced."
"The walls of the bedroom had moldy humidity, as we arrived in the afternoon we did not notice we left the suitcases and went out, the bathroom without a radiator was very cold. In the middle area where the apartment is located there are enough stairs to climb, I do not repeat in this area."
Habitat Zona Media
Good afternoon Cristina: We feel enormously, as we already stated, about the humidity. This year has snowed like none and have come out in some floors. Those of the cleaning had a product to remove it, and they assure me that 4 days before (when they did not have them). We apologized to you and offered to change the apartment, even in the same block to make the change less annoying for you, we offered to pass the cleaning to remove the stains and did not want either. We within the inconvenience did everything possible to solve it and that you were the best possible. The radiator is solved on the fly. We are very sorry.
These customers have rated the accommodation but haven't made a specific comment:
Juan Antonio
of NS/NC
Rate
8.8
Travelled in March 2018
Luis
of NS/NC
Rate
10
Travelled in March 2018
Fernando
of NS/NC
Rate
7.2
Travelled in January 2018
Irene
of Madrid
Rate
7.5
Travelled in January 2018
Miguel Ángel
NS/NC
Rate
1
Travelled in March 2018
"Absolutely infumable"
"It is hard to imagine a worse place."
Habitat Zona Media
Good afternoon: We greatly appreciate your appreciation. I do not know what expectation he had; but it is the worst comment and note that we put since we take the apartments (and are already many years), we do not know what is not square, but everything can not be as bad as we rate. If so it seemed we should have made it known upon arrival and we would have solved or tried to solve it on the fly, since as it was explained to the arrival we have 24 hours service. We are sorry
Javier
NS/NC
Rate
7.2
Travelled in March 2018
"The kitchen and all the furniture are quite new, with the exception of the sofa and the TV. Spacious bathroom and thermostat in living room, bedroom and bathroom."
"The location with respect to the chairlift could be better. The antiquated TV without hdmi and the sofa something old. The price of the parking (€ 15 / day)"
Habitat Zona Media
Thanks for your comments, we will take note to improve. The location can not be improved unfortunately, but it is really 5-10 minutes from the chairlift, it is not excessive for what is in the Sierra A greeting
Bárbara
NS/NC
Rate
4.6
Travelled in March 2018
"The apartment was hot and hot"
"It was dirty and the water condensed. Also, it lacked hangers and hangers."
Habitat Zona Media
We greatly regret that your stay was not pleasant, we gave you that study because it is completely new this year. If he saw something dirty or that was not to his liking, he should have communicated it to us and immediately we could have solved the problem. The cleaning staff is human and those days of more work can make some mistake, which is not justifiable, but it can happen, but with a call it would have been solved. We are very sorry The condensation is due to the fact that if it were very cold and the heating was turned on 24 hours a day without ventilation during the 4 days that were in the apartment, it could happen. We regret it tremendously
These customers have rated the accommodation but haven't made a specific comment:
Antonio
of NS/NC
Rate
7.6
Travelled in January 2018
Mónica
of NS/NC
Rate
6.4
Travelled in January 2018
Francisco
of NS/NC
Rate
6.4
Travelled in January 2018
Ana Belen
of NS/NC
Rate
6.8
Travelled in January 2018
Mayan657
from Gran Canaria
Rate
8
Travelled in February 2018
"Good relation with quality price, close to chair lift"
"Maybe it was necessary to renew some skillet and cauldron. And to return the integrity of the deposit takes up to 3 days, but without incident."
Habitat Zona Media
Good afternoon: Thankful for your comments and score. We take note of everything to try to improve. But as regards the returns, we escape a little from our hands, but with very few exceptions, we return it at night on the day of the departure of the clients, but it depends on your bank, the type of card (credit or debit), It may take some time. As I say, we can not do much to improve that. Maybe next year we publish in the conditions that are returned to the 3 days of departure and so we are not bad, it is an option, but we in most cases we do it on the same day of departure the companion who is at night . Greetings and hope to have your presence in our apartments again. .
Manuel
from Murcia
Rate
4.8
Travelled in February 2018
"Near the chair lift, parking, the staff that attended us"
"The apartment was 4 and there were 3 beds and 1 sofa bed. The sofa bed did not fulfill its function of bed, was uneven, lame, dirty and somewhat uncomfortable. In addition there were only 2 sets of sheets and 2 towels. The first night 2 people slept on the mattress and we could not shower. A pity that easily solved details give such a bad impression. Pay for 4 beds and then this ... It is true that a bed was for marriage but I do not have to sleep with anyone, I do not pay for it, it is not a hostel price ... Anyway there were no sheets for everyone. In general: good service and good apartments with beginner shits that fuck you quite the trip."
Habitat Zona Media
Good afternoon: We feel the appreciation that has taken. Check the conditions of your reservation well because nowhere will you tell what you are saying. I repeat! Nowhere does it say that there are 4 beds, please review it and you will find out. His apartment consisted of a double bed, a double sofa bed and a bunk bed; sometimes they have occupied up to 6 people. You made the reservation on the Friday afternoon that arrived and to give you a bigger apartment than the one that was left free, we changed the reservation we had for the other clients to the only one that we had available and to you we left that one that was prepared for the others customers who were 2. And our cleaning staff went to put 2 more games (we apologize, it was a mistake, a human error). The sofa is not at all lame, nor uneven, if it is completely open it is in perfect condition, it has been checked by our maintenance staff and it is fine, you have to pull the seat and the backrest falls until it is horizontal, you did not have it open totally. Anyway, at the entrance we insist that we have a 24-hour attention service, if you had called us at the entrance on Friday we would have arranged it on the spot and yo...ur stay would have been much more satisfactory, you waited until saturday and it was when we fixed it; for that we have staff 24 hours, to solve such problems or human errors as i said. Neither do you comment that we had the deference to cancel your initial reservation, although according to the conditions in case of cancellation you lost 100% of your reservation, and we canceled the reservation with 0 € of expenses. I think that is to appreciate and just mention on your part. A greeting
Raúl
from Madrid
Rate
2.6
Travelled in February 2018
"Price"
"The section was supposed to be for fourth people and there were only three bad beds and a broken sofa bed. Who would think?? I will not book again through this means."
Habitat Zona Media
Good afternoon: We greatly appreciate your appreciation. The apartment you had, had a bedroom with 3 beds and in the living room a double sofa bed that no one ever complained about him. What you had hired. On the other hand as "positive" only puts the price and instead is what scores worse, I do not know if the "1" that you put is by mistake ..... If not, I do not understand. A greeting
These customers have rated the accommodation but haven't made a specific comment:
Salvador
of NS/NC
Rate
8.4
Travelled in January 2018
Julian
of Madrid
Rate
8
Travelled in January 2018
Sandra
NS/NC
Rate
2.6
Travelled in February 2018
"It is not badly located of the chairlift. The views are nice from the apartment."
"1. The free outdoor parking (with parking P as if it were a private esplanade or so we understood) is a lie, if you want free is on the street and that if you find because there is no, therefore indoor parking at € 15 / day 2.The cleanliness seems to be done by the previous guests, first because it is scarce, dirty floor, clean toilets above, grease-stained, dirty and deteriorated furniture and when you leave you have to pick up and clean, that is not what I see badly but when it is supposed that they will then do their deep cleaning, I do not know ... In my opinion it was as we received it after our stay. 3. 24h assistance phone that does not work or 12h and the reception was empty ... In our case the TV was not seen until we fixed it, because we called and they did not take it, we missed a towel for what we also call unanswered and when leaving the floor you have to call them and the same, without answer, so if you have any urgency, some assistance is missing the truth. Otherwise it could happen, but for us, quality / price ratio a bit fair."
Habitat Zona Media
Good afternoon: We will try to improve as much as possible. Anyway, we do not believe your comments or evaluations are fair. What the parking was explained by the reception staff carefully upon arrival with your voucher, if you did not understand it well, you should not say that it is a lie, the only parking we have is the one in the same building and obviously it is payment. After the explanation of my partner, you said that you had understood it, but because of what you see, it is not and I think that it has influenced you in the rest of the considerations of the apartment. As for what it says of the cleaning obviously we have our staff who is responsible for that work, but for his discomfort for the parking (I do not know if he waited for us to give it to him ..) he has valued it with a 1, when the average for example in Esquiades.com is currently 7.1, a big difference. Customers have to leave the apartment and our staff clean it at the exit of each client. As for the 24-hour telephone, I can assure you that it is true. It is the first time that we are complaining in this regard. We apologize strongly, because of that service we presume enormously since it is very well valued by... the clients. I do not know if it will be a specific failure on the phone or it would agree that all the lines were busy, but it is very strange, since we are several people and we have several lines to which they automatically deviate. I said, we feel that your stay has not been as pleasant as you thought, but we consider your valuations very unfair. A greeting
Ricardo
NS/NC
Rate
9.6
Travelled in February 2018
"Practically everything. Very good experience"
"The ubication. Remember that the chairlift closes it at 17:30, in case of losing the last climb, it's time to go up the stairs and it's about 15 or 20 minutes loaded with the material. If you get on the chair lift, the location is very good."
Habitat Zona Media
Good afternoon: Thank you very much for your comments and your kindness, with clients like this it's nice to work and make an effort. It is a continuous fight trying to Cetursa extend the chair, to see if someday we get it. Anyway, there was also the option of the minibus that leaves him at the door of his building, when the chairlift is lost. Greetings and we hope to see you again among us
Epifanio
NS/NC
Rate
8.8
Travelled in February 2018
"Cleaning, temperature regulation in rooms, garage, comfort of bed & sofa bed"
"Elevators did not work, somewhat neglected hall"
Habitat Zona Media
Good afternoon: We appreciate your comments, the elevators are not our property and we are not responsible for cleaning the hall, but we will pass a complaint to the community so that it is more on the subject. For the rest, we thank you for your kindness and we hope to see you again among us. A greeting
María José
from Madrid
Rate
8.4
Travelled in February 2018
"We had an apartment on the top floor of the Monte Oiz 2 building and we were pleasantly surprised: a ground floor with the American kitchen, the living room with a sofa bed and a bathroom; and an attic mezzanine, with double bed, a bathroom with jacuzzi and a giant closet. And with spectacular views of the slopes. The heating worked perfectly, we were very warm. You can walk to the chair lift, less than 10 minutes. Option of parking in the same building for € 15 / day."
"The truth is that we were very good but, to say something, there was no wifi, but in our case we do not need it."
Habitat Zona Media
Thank you very much for your comments, happy that your stay was so good. As we do not have complete blocks, we do not yet have wifi in the apartments, we will study it. Thank you very much again and we hope to have your presence again. A greeting
Carlos
NS/NC
Rate
8
Travelled in February 2018
"The staff quite nice. Above all, Miguel, I think it's the maintenance / a bit of everything. Who informed us helped etc."
Habitat Zona Media
Thank you so much for everything. We will tell Miguel, he will love it. Greetings and we hope to see you again
Maria
NS/NC
Rate
6.8
Travelled in February 2018
"Good ubication. Apartment equipped with the necessary to cook."
"There was not a bed in the apartment, just a sofa bed."
Habitat Zona Media
Good afternoon: You booked a study for 2, and we assigned you a new study, we put it into operation in January and everyone loves it, that's why we assigned it to you. It's small and that's why it has a sofa bed only, but customers usually leave happy since they are premiering everything. A greeting
Rafa
from Murcia
Rate
6.8
Travelled in February 2018
"Close to the sites and generally good for what it is."
"The sofa bed an uncomfortable fluff"
Habitat Zona Media
Good afternoon: Thanks for your comments, we will review what you say to keep improving. A greeting
Salvador
NS/NC
Rate
7.6
Travelled in January 2018
"The decoration of the apartment."
"In the middle area there are no restaurants or bars, and little place to park. Have to make the same queue to pick up the pass that those who buy it that day having previously paid."
Habitat Zona Media
Thank you very much for your comments, in general parking in the Sierra Nevada is scarce. The better located the apartment is, the more complicated it is to park, that is why we offer a solution, even if it is for a fee. As for the ski passes is not a thing that is attributable to us, we give accommodation. A greeting
Juan Antonio
NS/NC
Rate
8.5
Travelled in February 2018
"The excellent service and attention of both skiers and Habitat staff."
Habitat Zona Media
Thank you very much for the part that touches us. We always try to have our staff attend to all the needs and requests of our clients. We are proud of that. So we greatly appreciate your comment, that motivates us to continue working. Greetings and we hope to see you again among us. Kind customers make our life and work easier A greeting
Ignacio
NS/NC
Rate
7.2
Travelled in February 2018
"MORE SITE TO KEEP, CABINETS"
Habitat Zona Media
Thank you very much!!! We take notes of your comments !!!! A greeting
Tirso
NS/NC
Rate
7.2
Travelled in January 2018
"Value for money Cleaning of the apartment."
"The departments are NOT those that appear in the photo. It is true that you can not pretend being cheap to have something near the tracks, but as they have several buildings they can send you to anyone. If you reserve, think about that they will not be close. The shower for a 3-person apartment lasted 15 minutes (in total)"
Esquiades.com
Tirso, we feel that there have been aspects that have not reached the expectation of accommodation. As for the photos, since this complex consists of several buildings, there are very different apartments. We try to have variety, but it is difficult to reflect all types and decorations. We take note of your comment to try to add more different images. Thank you for dedicating your time and, above all, thanks for your trust. Regards, The Esquiades.com team
Paula
NS/NC
Rate
7.6
Travelled in January 2018
"The facility to make changes and the service of the staff."
"A bit away from the tracks to go equipped. The room a little small and pillows malicas."
Ivan
from Badajoz
Rate
6.4
Travelled in January 2018