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Hotel Guillem & Spa

Arinsols, 10, Ad200, Encamp

Hotel Guillem is located in Encamp, a 5-minute walk from the Grandvalira ski lifts. It features a large spa and offers rooms with free Wi-Fi and a private balcony.

Rooms have parquet floors, satellite TV and a private bathroom with hairdryer.

There is a bar serving drinks and snacks.

The Guillem hotel also includes a fitness center and a spa with a hot tub, sauna and swimming pool

  • Check out: before 10:00h.
  • Spa: Pool and jacuzzi from 9:00 a.m. to 10:00 p.m. / Sauna from 5:00 p.m. to 10:00 p.m.
24h reception
Restaurant
Bar
Heating
Not Pet-Friendly
Sauna
Jacuzzi
Elevator
Relax Area
Garden
Balcony
Bubble and Whirlpool bath
Children's Playground
Indoor Car Park (to be paid at reception)
Free Lugagge Room
Free Wi-Fi
TV
Telephone
Toilet
Shower
Balcony
Sheets
Towels
Daily Cleaning
Fridge
Amenities
Shower or Bathub
Hairdryer
Heating
Free Wi-Fi in rooms
Dryer
Desk

Deals Hotel Guillem & Spa

Grandvalira    
Vallnord Pal-Arinsal    
Caldea Thermal Center 3 hours in the morning    
Caldea 4h + 20-min massage    
2 hours in Caldea + Lunch at the Aquatic Restaurant    
Caldea + Dinner at the Aquatic Restaurant + Show    
Inúu Wellness Attitude 4 hours in the morning    
Hotels in Andorra    
Vallnord Pal-Arinsal + Caldea    
Vallnord Pal-Arinsal + Inúu    
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Arinsols, 10 AD200 Encamp
Customer reviews of Hotel Guillem & Spa
Average rating
8.9

58 reviews
10 0
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Note detail:
Rooms
8.5 / 10
Hotel Facilities
9 / 10
Cleanliness
9.1 / 10
Food Quality
8.9 / 10
Staff
9.4 / 10
Price
8.7 / 10
Recommended for:
Single Party
12.4%
Young couples
20.0%
Senior couples
19.3%
Families
31.7%
Friends
14.5%
No response
2.1%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 9.1 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your trip, we will send your survey.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Hotel Guillem & Spa (showing @@mostrades@@ most recent from 58).

Alberto

from Gran Canaria
Rated
10
Travelled in January 2020
This review has been translated  
"Accommodation in general, good staff attention and good breakfast"
These customers have rated the accommodation but haven't made a specific comment:

Ivan

of Barcelona
Rated
10
Travelled in January 2020

Francesc

of NS/NC
Rated
8
Travelled in January 2020

Bruno

NS/NC
Rated
5.7
Travelled in December 2019
Automatic translation from french  
"Spa and fireplace area"
"Outdated 2-star rooms in France"

Maksym

from Alicante
Rated
7.7
Travelled in December 2019
This review has been translated  
"The food was good. The staff is also friendly."
"We arrived from far away, the hotel was told that there were no parking spaces, it was full. The room has almost no plugs and they are very poorly located and have very little light."

Olga

NS/NC
Rated
9.7
Travelled in December 2019
Automatic translation from catalan  
"Very friendly staff, very good buffet and good spa to relax after skiing"
"The only catch that would be possible is the parking area of the payment area and the car park does not enter all the cars"
These customers have rated the accommodation but haven't made a specific comment:

Francois

of NS/NC
Rated
9.7
Travelled in December 2019

Oriol

of NS/NC
Rated
9.2
Travelled in December 2019

Pau

of NS/NC
Rated
9.2
Travelled in December 2019

Jianfeng

of Vizcaya
Rated
8
Travelled in April 2019

Laura

NS/NC
Rated
8
Travelled in December 2019
This review has been translated  
"I would highlight the calm atmosphere and the quality of the food."
"The room had many structural noises, the elevator, the pipes, the people who went up and down the stairs, the neighbors above, could be heard a lot."

Rubén

NS/NC
Rated
9
Travelled in April 2019
This review has been translated  
"The food, there was not too much variety, but what was there was very good"
"One of the Jacuzzi's was broken."
These customers have rated the accommodation but haven't made a specific comment:

Antonio

of Málaga
Rated
9.3
Travelled in March 2019

Cesar

of NS/NC
Rated
10
Travelled in March 2019

Genis

of NS/NC
Rated
10
Travelled in March 2019

Cédric

of Barcelona
Rated
7.7
Travelled in March 2019

Guillem

from Barcelona
Rated
9.7
Travelled in April 2019
This review has been translated  
"It's a fantastic hotel I was only two days but I'm sure I'll go back to Andorra a lot"
"That this far from vall nort to me I like more this area that great valira"

Iker

NS/NC
Rated
10
Travelled in April 2019
This review has been translated  
"The treatment of the staff is unquestionable, they are always ready to help and find the solution to whatever comes up. The food is perfect there is variety and quality. The family rooms are comfortable. We will repeat again. Since in the two times that we have been we have felt like at home."

Juan Ignacio

from Alicante
Rated
10
Travelled in March 2019
Automatic translation from catalan  
"Absolutely everything. The kindness of each and every employee, always with a smile. The bed, very comfortable. The TV, although I did not see it, had many channels of the Movistar + platform. The first dinner was not buffet and what I ordered was very good. The second was buffet and the variety was not bad. Breakfast, typical of all places. The spa, small but more than enough. Swimming pool, 2 saunas and 2 jacuzzis. I also thank you for leaving your car in the garage until 15h of the day you leave."
These customers have rated the accommodation but haven't made a specific comment:

Ana Rosa

of NS/NC
Rated
8
Travelled in February 2019

David

of NS/NC
Rated
9.7
Travelled in February 2019

Yo

of NS/NC
Rated
8.4
Travelled in February 2019

Maria

of NS/NC
Rated
10
Travelled in February 2019

Rossana

from Barcelona
Rated
9.3
Travelled in March 2019
This review has been translated  
"Staff very friendly and available. Parking price not exaggerated. Positive experience"

Sol

from Girona
Rated
9.3
Travelled in March 2019
This review has been translated  
"All. The hotel in general, excellent, the best I've been in Andorra. Rooms and facilities, a 10, super breakfast, and super spa too. For the price, unbeatable. The receptionist in the afternoon, a 10."
"The receptionist in the morning a little dry, but nothing serious. Apart from that, we asked to park in the parking lot and they gave us a seat without notifying us that it was for payment ... Nothing serious ..."

Julien

NS/NC
Rated
8.7
Travelled in March 2019
Automatic translation from french  
"Located in the town square. Next to the historic streets of Encamp for an afternoon walk. Free shuttle service to the ski lifts. All these points are not mentioned and nevertheless count! Very good hotel, great spa, friendly staff. Clean rooms. Very good bedding. Quiet. The staff is attentive to the environment (plants in every hallway, there must be a passionate staff!). This is not the tourist factory! And impeccable wifi. Quality and abundant breakfast. Car Park in the basement, the places are great."
"Nothing"
These customers have rated the accommodation but haven't made a specific comment:

Carlos

of NS/NC
Rated
8.3
Travelled in January 2019

Alejandro

from Baleares
Rated
7.3
Travelled in February 2019
This review has been translated  
"Excellent reception staff"
"Little varied food and very simple dining room"

Gustavo

NS/NC
Rated
9.3
Travelled in February 2019
This review has been translated  
"The treatment of staff is very good! The food is very good The pool is fine. The comfortable game room. The parking is comfortable and the locker for skis is great. The location is very good"
"A lot of heat at night because of the heating. We had to sleep with the windows open, which is not ecological at all."

Rosario Maria

NS/NC
Rated
10
Travelled in February 2019
This review has been translated  
"All! It is very close to the free funibus that takes you to the funicular. It has a perfect spa to relax after a good day of skiing and the breakfast is excellent! It has parking and the squares are quite wide."
"Nothing"

Ana MarÍa

from Madrid
Rated
9.7
Travelled in January 2019
This review has been translated  
"Very friendly staff, good and varied food. All"
"The bathroom would need a renovation"

Gabriel

from Madrid
Rated
9.7
Travelled in January 2019
This review has been translated  
"The personal treatment and in general the hotel is very good. The food to be buffet, superb. And everything in general very good."
"To put a snag, pillows are nothing to write home about, rather bad. But the impressive beds."

Capdevila

from Castellón
Rated
10
Travelled in January 2019
This review has been translated  
"From the first moment it has been a blast !!! Fantastic staff treatment, spacious parking (I carry an evoque and spare space), ski storage next to the car, clean and quiet rooms, perfect heating (without drowning), perfect wifi coverage Throughout the hotel (and free), access to very comfortable slopes, 1 min walk (with boots on) from the hotel door to the bus stop (free), homemade meals and great! No! ! With desire to repeat !!! It has been a great discovery !!! ??????????"
"What happened to me ... !!! ????????????????"

Gara

from Navarra
Rated
10
Travelled in January 2019
This review has been translated  
"Both breakfast and free buffet dinner are very complete and varied and of good quality. The spa is a very good idea to relax after the ski day."
"The parking is small, so there are no places for all guests, it is also paid and costs 12 euros a day. In the area there is little parking, what little there is of blue zone type, and you end up leaving the car either in the parking of the hotel or in the parkings not covered that there is in the town, of price about 15 euros a day. Expense that must be added yes or yes."

Daniel

from Castellón
Rated
7.7
Travelled in December 2018
This review has been translated  
"At breakfast, the food was '' freshly made '' (something from the previous day could have, but in general it was good)."
"The room a little small, especially the bathroom."

Vanessa

NS/NC
Rated
7.3
Travelled in December 2018
This review has been translated  
"Large and very comfortable bed. Perfect Wifi"
"Food acceptable, but could improve. Entrance to the parking lot with uncomfortable skis, steep ramp."

SÍlvia

NS/NC
Rated
9.7
Travelled in December 2018
This review has been translated  
"The staff very nice. The location of the bus that brings you to the funicamp very good. Quiet hotel"
"The spa if you match with children a real chaos, although the hotel has nothing to do here rather the parents of children."
These customers have rated the accommodation but haven't made a specific comment:

Mercedes

of NS/NC
Rated
8
Travelled in December 2018

Amaia

of Vizcaya
Rated
8
Travelled in December 2018

Marc

of Girona
Rated
8.7
Travelled in March 2018

Pedro

of NS/NC
Rated
8.7
Travelled in March 2018

Cristina

NS/NC
Rated
9
Travelled in December 2018
This review has been translated  
"The hotel very well in general"
"We have no obligation to pay a full forfeit when more than half of the tracks were closed, we were not informed of the situation of tracks that left a lot to be desired. They informed us at the hotel that they have no obligation."

Esquiades.com

We are sorry to hear of your dissatisfaction. Cristina, on the 4th of the afternoon we sent you an email and an SMS informing you of the state of the runways provided for the dates of your trip, so that you had this information provided by Esquiades.com. As for the price of the pass, Grandvalira offered it at € 40 / day for the dates of your trip. When you made the reservation, you could see a supplement called "discount for not skiing", which was equivalent to eliminating the ski passes of your reservation: its price was € 70 / person for the two days. This means that you have always had a much cheaper rate than the one offered by the station itself (even cheaper than your special offer). It is for this reason that it is not possible to apply an additional discount to the price paid. We remain at your disposal. Best regards, Esquiades.com
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Distance

Grandvalira - Encamp
Cable-Car
0.8 km
3 min
Caldea
7.2 km
13 min
Inuu
7.2 km
13 min
Cable-Car
9.1 km
15 min
Distance from slopes
13 km
21 min
1.53734
6.7 km
13 min
1.53734
6.7 km
13 min
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