Apartaments Espot 1300

• Reviews from 2020

Desiree

from Barcelona

Rated

2

Travelled in February 2020

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"Location Espot tracks"

"To start, the apartment smells bad, there are many spiders, cobwebs everywhere, the water comes out yellow, the old TV only saw a channel, the cleaning 0, they have to reform that a bit, we found a fly stuck in the door of the room, the refrigerator did not close, the dining room curtains super dirty, the mattresses nefarious, the bedding ROTATED AND IN BAD CONDITION, puts that there is an electric coffee maker, LIE, we take capsules because in theory it was electric and it is of the old ones that put the coffee, put the towels in the sink, put the towel and fell, it needs a good arrangement the apartments, I was super uncomfortable in that apartment, without a doubt I would not return is that not even the rats would want to be there ... They paint everything very beautiful on the internet but then it is horrible .... And because they didn't give us back the money if not, in the car I would have slept, it was very cold, the heaters barely went well, horrible experience"

Raquel

NS/NC

Rated

4

Travelled in February 2020

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"Location and price"

"Chipped walls, mattresses, blankets, bedspreads in disrepair, television was not going. It lacks a good wash of face to the apartment"

Claudia

NS/NC

Rated

8

Travelled in February 2020

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"The space in the apartment was more than enough, the beds comfortable, everything clean and tidy. We had wifi. The shower water was hot, we also had a terrace with good views. We can not complain. We were 5 people and we were fine (in terms of space). We picked up the keys at Hoyel Roya and a very kind lady attended us."

"In the kitchen was missing a toaster (although with the paella you manage), and the occasional utensil. The oven did not work. It is not the most important but it would have been nice to have these things. Otherwise all great! : D I would repeat without a doubt."

These customers have rated the accommodation but haven't made a specific comment:

Anna

of NS/NC

Rated

8.4

Travelled in February 2020

Maria

of NS/NC

Rated

9.6

Travelled in February 2020

Mireia

of NS/NC

Rated

10

Travelled in January 2020

Csc

NS/NC

Rated

6.8

Travelled in January 2020

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"Good location"

"Apartment correct but outdated. Failure of the kitchen staff"

Ilian

from Lleida

Rated

8.8

Travelled in January 2020

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"The attention of those responsible for solving our problems quickly and with very good disposition, very good people."

"The apartment is very old it seems that you enter the 70s, but everything is clean and correct. The value for money is very very good and you can spend a weekend in the mountains for little money."

Joaquin

NS/NC

Rated

6.8

Travelled in January 2020

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"Very good location and very kind they let us check in later than agreed. They have also given us advice on how to take advantage of the events in the town."

"The musty smell in the rooms, especially in one of them, was quite invasive. There were spiders and dead flies, it could be seen that they had not come to the room for quite a while."

Mohammed

from Lleida

Rated

3.8

Travelled in January 2020

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"Dirty blankets, there is no soap to clean dishes"

Yo

NS/NC

Rated

4.2

Travelled in January 2020

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"Closeness to tracks. Heating"

"Very old and little care. Dirty walls, broken sheets, towels each in one way."

Francesc

NS/NC

Rated

9.2

Travelled in January 2020

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"Apartment very simple and outdated, but for the value for money (with ski passes included in our case), perfect!"

"Some "neighbors" from other noisy apartments, and the TV didn't go the remote control."

Rebeca

NS/NC

Rated

6

Travelled in January 2020

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"The speed to solve the unforeseen."

"The oven did not work. Under the sofa it was very dirty and the furniture was quite old."

• Reviews from 2019

Yuma

from Barcelona

Rated

7.2

Travelled in December 2019

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"Near the slopes, with no problems to park, the best price-offer relationship, there is everything, oven, microwave, fridge,"

"TV ,, broken, old and malfunctioning plugs, blown bulbs,"

YoGP

from Tarragona

Rated

2

Travelled in December 2019

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"Apart from the location that is perfect if you are going to ski, little else."

"We had two apartments, they were dirty, with a strong moldy smell, we had to go looking for air freshener and cleaning products and even so the smell didn't go away. Cost to sleep three nights with this smell. They were totally neglected. No maintenance is performed on them. The TV is very old and only one channel is seen. It does not have an extractor hood or smoke outlet, the smell of what you cook stays in the apartment. We dropped the paint from the ceiling, cockroach on the sofa and in the shower. Cobwebs by the walls. Broken sheets Anyway I could continue ..... Nothing advisable. I don't understand how a platform like skiing can offer these heavy apartments."

Esquiades.com

Dear YoGP, In reference to what you are telling us in the first place, we are very sorry that the accommodation did not provide you with a satisfactory experience. For us it is very important to be able to achieve the satisfaction of our clients in all their experiences, and we feel that this time it has not been so. We have sent your comments to the corresponding department and will be taken into account internally, as well as by the accommodation, as we believe it is important that they know all the opinions of their guests and thus are encouraged to improve these aspects. In addition to the objective information, on our website you can find opinions of clients who have traveled with us before. Your comments help to know the hotel from the client's point of view and provide interesting information. We have all kinds of accommodation, from the cheapest and simplest, to the highest category (whose rates are somewhat higher). For this reason, regardless of your travel idea you can find your perfect accommodation. YoGP, on the other hand, if during your trip you need our help, remind you that in your confirmation voucher we provide you with a free phone number through which you can c...ontact us every day of the year. We want to thank you for the time you have taken to inform us of this situation, and it is that for us it is very important to know all the details of our clients' experiences to continue improving. Thank you for your time and, above all, for your trust.

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Ricard

NS/NC

Rated

2.8

Travelled in December 2019

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"Little thing ... The beds were the only thing that was saved, that they were not uncomfortable (seen how seen the apartment was)"

"First of all, the attention in the hotel where we went to pick up the keys of the apartment: The person who was in reception did not know much and we had to repeat things several times. Secondly, I had never seen the identity document remain as they give you the passes or the keys of the apartment, since it would be normal to make photocopies and that the person was not undocumented by the world. We went to the aspect of the apartment: it was very old, with old furniture, a TV that neither my great grandparents would have had, the sink smelled badly as soon as I entered and with the theme kitchen it was a separate world that I will now comment on. The kitchen is simple, with 3 fires, an oven, refrigerator, microwave and just cooking utensils. One aspect to note is that there is no extractor, what there is is a window that as soon as we opened it we crawled and flies in the kitchen of how dirty it was. When we went to cook in the oven, we realized that it didn't work, it would be broken or just how old it was was not going anymore. We called the hotel where we had collected the keys and they told us that there were apartments that did work and others did not (ole you). Well, nothing..., we decided to cook with the stoves that had, which worked with gas and they leave you some courtesy matches to light them. The matches are so much of courtesy that they are small and they break into nothing, we called again and asked to bring some lighter or something to light the stove since we had spent about 20 matches and all broken. After about 10 minutes, a girl came and offered us a lighter, but i didn't even go inside the apartment to find out if we could solve the problem with the oven. The next morning, we decided to have breakfast on the terrace that was there (which is to say it was wide) and we realized that the two chairs that were together with a round table were more rusty than the tracks of a train in the 80s, what which we decided to have breakfast inside the apartment. The truth is that we left very unhappy."

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These customers have rated the accommodation but haven't made a specific comment:

Andrea

of Tarragona

Rated

4.4

Travelled in December 2019

Eva

of NS/NC

Rated

2.6

Travelled in December 2019

Georgina

of NS/NC

Rated

3.5

Travelled in December 2019

Montserrat

of NS/NC

Rated

6.4

Travelled in December 2019

R.

NS/NC

Rated

6.8

Travelled in December 2019

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"Value for money correct. We had read the reviews and we knew we were going to the great grandmother's house. It must be said that the perfect heating and hot water."

"The gas cooker is a bit scary to use. Better to bring food to do in the microwave."

Ignacio

from Asturias

Rated

8

Travelled in December 2019

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"The cleanliness is very good and to thank. Towels left over for 3 days."

"Very small lounge and very small TV."

Teresa

NS/NC

Rated

5.6

Travelled in December 2019

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"The price is according to the apartments"

"Uncomfortable beds and very old apartments, with gas oven."

These customers have rated the accommodation but haven't made a specific comment:

Carolina

of Madrid

Rated

10

Travelled in December 2019

Carlota

of NS/NC

Rated

5

Travelled in December 2019

Eric

of Barcelona

Rated

5

Travelled in December 2019

Guillem

of NS/NC

Rated

7.2

Travelled in December 2019

Maria Jose

NS/NC

Rated

5.4

Travelled in December 2019

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"Especially the price .... And that is very well located."

"But for many years now we have gone and nothing has changed. The same sheets are full of "croaking", the beds are more and more uncomfortable, the lamps are dimmer, there is no TV without channels ... And this time with the smell of prawns ... Which has lasted every day ... I think that with a small investment the customers would be happier."

Ignasi

NS/NC

Rated

1.6

Travelled in December 2019

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"Nothing"

"Everything. Super dark apartment, after 4 pm even with the lights on we had to go with the flashlight of the mobile to see. Cobwebs everywhere and bugs of all kinds throughout the apartment. It seemed that it was not cleaned in months. We rented an apartment for the convenience of cooking there and in the end we ended up having breakfast, lunch and dinner outside the disgust that gave everything. I do not understand how they do not lose their face of shame. If you want to have a good time do not go to this hotel."

Maria Jose

NS/NC

Rated

7.6

Travelled in December 2019

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"The good availability of the apartments. They never hit you either when entering or leaving"

These customers have rated the accommodation but haven't made a specific comment:

Nil

of NS/NC

Rated

9.3

Travelled in March 2019

Anna

of NS/NC

Rated

7.6

Travelled in February 2019

Manel

of NS/NC

Rated

9.2

Travelled in February 2019

Laia

of Tarragona

Rated

5.5

Travelled in February 2019

Isra

from Barcelona

Rated

5.6

Travelled in December 2019

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"The good treatment at reception, he chose between a bungalow or an apartment, I chose the bungalow since the apartment was outdated and nothing clean."

"The apartment they gave us was very old and with insects stamped on the wall, (I will not give more details) thankfully they gave us a bungalow as plan b, as soon as we arrived the electricity was not connected and we called (we were alone at the campsite) the light did not stop and we kept insisting, at night without light Only with the children (a disaster) no solution, we went to bed almost without dinner, nor were they offered a room in another place, and to high road cut off when we left for landslides, no signaling, a disaster, at least we arrived well after 6h ride to Barcelona. Just pointed out, if they don't take care of the visitors they won't come back, thanks."

Ana

NS/NC

Rated

3.2

Travelled in March 2019

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"Very cheap and with kitchen to make your dinners / breakfasts."

"They did not find my ID on the day of check out. We asked for a kit to wash the dishes because there was not (that other times we had left one in the apartment) and distrusted that they really had not left. They gave it to us with a lot of suspicion. There were dead and dying flies all over the apartment."

Maria Jose

NS/NC

Rated

8

Travelled in March 2019

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"Quality adsequible price"

These customers have rated the accommodation but haven't made a specific comment:

Isaac

of NS/NC

Rated

4.6

Travelled in February 2019

Miquel

of NS/NC

Rated

5

Travelled in February 2019

Eduard

of Tarragona

Rated

6

Travelled in February 2019

Joan Francesc

of Barcelona

Rated

6.8

Travelled in January 2019

Yuma

NS/NC

Rated

8.4

Travelled in March 2019

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"Excellent quality / price ratio. Well equipped, not missing anything, oven, microwave, refrigerator, heating, more than acceptable comfort in the beds and distribution of spaces .. Correct. Parking and near, ten minutes by car tracks, very satisfactory everything, it is the fourth time we come and repeat, the station has solved very well the serious problem they have .. And was in perfect condition despite not snowing a month ago, the snow It lasts first thing but exquisite later until the closing ... Ten"

"The TV ... But sincerely ... It seems to me until Well that big and small "enjoy" of estias "antiques""

Juan Francisco

NS/NC

Rated

10

Travelled in March 2019

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"Proximity to tracks and value for money"

"For the price we paid we can not ask for more"

Pilar

NS/NC

Rated

2

Travelled in March 2019

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"Proximity to the tracks of Spot"

"Very old apartments, need to reform and renovate appliances, kitchen and oven, kitchen utensils and bedding."

These customers have rated the accommodation but haven't made a specific comment:

Jordi

of Tarragona

Rated

2.6

Travelled in January 2019

Montserrat

of Barcelona

Rated

7.6

Travelled in January 2019